Chapter 6 Troubleshooting the System Hardware
Undetermined Problems
6-22
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
OL-15012-02
Check the LEDs on all the power supplies. If the LEDs indicate the power
supplies are working correctly, follow these steps:
Step 1
Power down the device.
Step 2
Be sure the device is cabled correctly.
Step 3
Remove or disconnect the following devices (one at a time) until you find the
failure (power up the device and reconfigure it each time):
•
Any external devices
•
Surge suppressor device (on the device)
•
Modem, printer, mouse, or non-Cisco devices
•
Each adapter
•
Disk drives
•
Memory modules (minimum requirement = 4 GB; two banks of 2 GB
DIMMs)
Note
Any component that is internal to the device, with the exception of
customer-replaceable adapters, must be serviced by trained and qualified
personnel. Contact your customer service representative.
Step 4
Power up the device. If the problem remains, check the following parts in the
order listed:
a.
Power backplane
b.
System board
Note
If the problem goes away when you remove an adapter from the system,
and replacing that adapter does not correct the problem, check the system
board.
Summary of Contents for WAE-674-K9 - Wide Area Application Engine 674
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