Chapter 6 Troubleshooting the System Hardware
Troubleshooting the Ethernet Controller
6-12
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
OL-15012-02
•
Power cord
•
One microprocessor
•
Two dual inline memory modules (2 GB DIMMs)
Table 6-1
describes the problems that are indicated by various combinations of the
AC power-supply LEDs and the power-on LED on the operator information panel
and suggested actions to correct the detected problems.
Table 6-1
Power Supply Troubleshooting
AC
LED
DC
LED
Power-on
LED
Description
Action
Off
Off Off
No power to the device
or a problem with the
AC power source.
1.
Check the AC power to the device.
2.
Make sure that the power cord is connected to a
functioning power source.
3.
Remove one power supply at a time.
Lit
Off Off
DC source power
problem.
1.
Remove one power supply at a time.
2.
View the system error logs (see the
“Viewing Error
Logs” section on page 6-10
).
Lit
Lit
Off
Standby power
problem.
1.
View the system error logs (see the
“Viewing Error
Logs” section on page 6-10
).
2.
Remove one power supply at a time.
3.
Replace the power backplane.
Lit
Lit
Lit
The power is good.
No action is necessary.
Troubleshooting the Ethernet Controller
This section provides troubleshooting information for problems that might occur
with the 10/100/1000-Mbps Ethernet controller.
This section contains the following topics:
•
Network Connection Problems, page 6-13
•
Ethernet Controller Troubleshooting Chart, page 6-14
Summary of Contents for WAE-674-K9 - Wide Area Application Engine 674
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