Chapter 6 Troubleshooting the System Hardware
Using the System Diagnostic Programs
6-8
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
OL-15012-02
This section contains the following topics:
•
Starting the Diagnostic Programs, page 6-9
•
Viewing the Test Log, page 6-10
iii
3-digit device ID. (These codes are for trained service personnel; see the
“Diagnostic Error Codes” section on page 6-33
.)
date
The date that the diagnostic test was run and the error recorded.
cc
Check value that is used to verify the validity of the information.
text message
Message that indicates the reason for the problem.The format is as follows:
Function Name: Result (test-specific string)
where
Function Name is the name of the function being tested when the error
occurred. This corresponds to the function code (fff) shown in the error
code format in the previous section.
The result can be one of the following:
•
Passed—This result occurs when the diagnostic test is completed
without any errors.
•
Failed—This result occurs when the diagnostic test discovers an error.
•
User Aborted—This result occurs when you stop the diagnostic test
before it is complete.
•
Not Applicable—This result occurs when you specify a diagnostic test
for a device that is not present.
•
Aborted—This result occurs when the test could not proceed, for
example, because of the system configuration.
•
Warning—This result occurs when the test could not be run. There was
no failure of the hardware that was being tested, but there might be a
hardware failure elsewhere, or another problem prevented the test from
running. For example, there might be a configuration problem, or the
hardware might be missing or is not being recognized.
The test-specific string is additional information that you can use to analyze
the problem.
Error Message Element
Explanation
Summary of Contents for WAE-674-K9 - Wide Area Application Engine 674
Page 4: ......