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Troubleshooting Abnormal RAID Operation

Troubleshooting Abnormal RAID Operation of Your NAS

Cisco Small Business NSS 322, NSS 324, and NSS 326 Smart Storage Administration Guide

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6

Execute RAID 1 migration:

a. Format one of the new drives as a single drive.
b. Back up the data on the NAS to the new drive using Web File Manager.
c. Unplug the drive with errors and insert a new drive in its place.
d. Execute a RAID 1 migration.

STEP 7

If the RAID configuration is RAID 5 or 6, back up the data and run system

installation and configuration again.

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Summary of Contents for Smart Storage NSS322

Page 1: ...Cisco Small Business NSS 322 NSS 324 and NSS 326 Smart Storage ADMINISTRATION GUIDE ...

Page 2: ... CCDP CCIE CCIP CCNA CCNP CCSP CCVP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Lumin Cisco Nexus Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Collaboration Without Limitation Continuum EtherFast EtherSwitch Event Center Explorer Follow Me Browsing GainMaker iLYNX IOS iPhone IronPort the IronPort logo Laser Link LightStream Linksys Meeti...

Page 3: ...sk Drives 19 Locking and Unlocking the Disk Trays 22 Connecting the Equipment 23 Verifying the Hardware Installation 24 Starting NAS Configuration 24 Windows Operating System 25 Mac OS X or Linux Operating System 25 System Configuration Using the Windows Setup Wizard 25 System Configuration Using the LCD Display 30 System Configuration Using Mac OS X or Linux 32 Mapping a Network Drive 33 Mapping ...

Page 4: ...aging the System 41 Status 41 System Information 42 System Service 43 Resource Monitor 46 View Logs 47 Administration 50 General Settings 50 Network 57 Hardware 66 Security 68 Notification 72 Power Management 77 Network Recycle Bin 79 Backup System Settings 80 System Logs Settings 82 Firmware Upgrade 90 Restore to Factory Default 91 Network Service Discovery 92 Users 95 User Groups 100 Disk Manage...

Page 5: ...vice 128 FTP Service 129 Telnet SSH 131 SNMP Settings 132 Web Server 134 Applications 135 Web File Manager 136 Accessing the Web File Manager 137 Using the Web File Manager 138 Multimedia Station 141 Download Station 142 Accessing the Download Station 143 Using the Download Station 144 iTunes Server 146 UPnP Media Server 147 MySQL Server 148 PKG Plugins 149 Syslog Server 150 RADIUS Server 153 Back...

Page 6: ...enance 175 Restart or Shut Down the NAS 176 Hardware System Reset 176 Basic System Reset 3 seconds 178 Advanced System Reset 10 seconds 179 Disk Failure or Malfunction 179 Power Outage or Abnormal Shutdown 181 System Software Abnormal Operation 181 System Temperature Protection 181 Product Battery Replacement 182 Chapter 6 Troubleshooting Abnormal RAID Operation 183 Before You Begin the Troublesho...

Page 7: ...324 and NSS 326 Smart Storage Administration Guide 7 Contents Physical Disk 191 Volume 192 System 193 Shut Down 193 Reboot 194 Password 194 Back 195 System Messages 195 Appendix A Specifications 197 Appendix B Where to Go From Here 199 ...

Page 8: ... is a high performance network storage device that targets the needs of small business There are three models of the NAS based on the number of disks that they can support internally 2 Bay Desktop Network Storage System NSS 322 4 Bay Desktop Network Storage System NSS 324 6 Bay Desktop Network Storage System NSS 326 Each NAS model provides the following benefits Next generation protocol Internet P...

Page 9: ...S To log in to your NAS STEP 1 Start a web browser In the Address bar enter the IP address of the device on port 8080 for example http 192 168 0 100 8080 STEP 2 When the login window opens enter the administrator account username and password The default username is admin The default password is admin Username and password are case sensitive STEP 3 If necessary choose your language from the Langua...

Page 10: ...P 3 After reading online help you can close the help window Approved Vendor List for Drives and UPS Compatibility The Cisco Small Business Smart Storage Approved Disk Drive List provides recommendations for compatible hard drives UPS and external enclosure for use in the NSS 322 NSS 324 and NSS 326 Series of Network Attached Storage NAS products Cisco recommends using enterprise class hard drives ...

Page 11: ...pping a Network Drive Installing the Client Utility for Windows Before You Begin Before you begin the installation make sure that you have the following equipment and services Internet connectivity optional Small Phillips screwdriver Ethernet switch or router 1 6 SATA 2 5 inch disk drives or 3 5 inch disk drives not included with some models It is not required that the disk drives be the same phys...

Page 12: ...AS to communicate with the UPS Properly grounded anti static wrist strap recommended Getting to Know the NSS 300 Series Smart Storage The following sections describe the physical features of the NSS 322 NSS 324 and NSS 326 Smart Storage devices NSS 322 The following section describes the front and back panels of the NSS 322 Smart Storage Front Panel 277555 LAN HDD2 HDD1 eSATA NSS 322 1 2 3 4 5 Sma...

Page 13: ...ed to the network eSATA Orange Flashes orange when an eSATA device is being accessed 2 Power Off Disk drives are in standby mode or the device is powered off Solid Green The NAS is ready Flashing Green One or more of the following conditions apply The NAS is starting up The NAS is not configured Disk drive is not formatted Flashing Red The NAS is in degraded mode One of the disk drives failed in R...

Page 14: ...Lock Lift the silver tab up to lock the disk tray Press the silver tab down to unlock the disk tray See Locking and Unlocking the Disk Trays page 22 NSS 322 Back Panel Number Item Description 1 VGA Console output to VGA monitor Used for device recovery 2 Reset Restores the network settings and password to the factory See Reset Network Settings and Password page 39 NSS 322 Front Panel Buttons Numbe...

Page 15: ...own 3 Ethernet Port 2 Dual Ethernet ports The top LAN port is LAN1 and the bottom LAN port is LAN2 4 eSATA 2 eSATA ports for accessing external eSATA attached storage Use eSATA connector 5 Power Connector Connects the device to the external power adapter which connects to a standard power outlet 6 USB 2 0 4 USB port for accessing USB attached storage and UPS status 7 Kensington Lock Slot Attach a ...

Page 16: ... Button Blue USB device is detected 4 Status Red Flashes red when the device is initialized and the disk drives are being formatted Green Flashes green when the disk drives are not initialized Solid green when the NAS is powered up and finished booting LAN Orange Flasheswhenthereis networktraffic to or from the NAS Solid orange when the NAS is connected to the network ENTER SELECT 277509 STATUS LA...

Page 17: ... Copy Press One Touch Copy to copy files to or from an external USB drive 2 USB 2 0 USB port for accessing external USB attached storage 3 Power Press Power to power on or shutdown the device 5 Enter Displays options for configuration or status such as bootup progress disk configuration and volume After configuration you can view the hostname and IP address 6 Select Press Select to confirm a confi...

Page 18: ...tlet 2 eSATA 2 eSATA ports for accessing external eSATA attached storage Use eSATA connector 3 USB 2 0 4 USB port for accessing USB attached storage and UPS status 4 VGA Console output to VGA monitor Used for device recovery 5 Reset Restores the network settings and password to the factory default See Reset Network Settings and Password page 39 6 Kensington Lock Slot Attach a Kensington lock to pr...

Page 19: ...sure that the device is level and stable to avoid any hazardous conditions Do not place any other devices on top of the NAS Vibration Impacts Be sure that the device is installed in a location where it will not be subject to vibration or impact because this can cause a mechanical shock and premature drive failures Installing the Disk Drives CAUTION Whenstoringunuseddiskdrives donotstack multipledi...

Page 20: ...alled continue to the next section Connecting the Equipment page 23 STEP 4 Position the disk drive into a disk tray The electrical connectors of the disk drive must face toward the back of the drive tray STEP 5 Attach the disk drive to the tray by inserting the disk drive screws into the four holes at the bottom of the tray and tightening them with a Phillips screwdriver NOTE Use thescrews provide...

Page 21: ...ct sequence into the empty bay of the chassis NOTE Drive trays should not be swapped from slot to slot There is also an HDD sequence label included in the package contents that can be placed on the top of the chassis showing the disk drive sequence For example 1 2 for the NSS 322 1 4 for the NSS 324 and 1 6 for the NSS 326 277517 2 5 inch 3 5 inch 1 2 3 4 5 6 HDD Sequence ...

Page 22: ...e you insert the tray slowly and fully into position in the chassis STEP 8 The disk tray lever should be in the open position STEP 9 Gently push the disk tray lever down STEP 10 Repeat steps 3 through 9 to install disk drives from slot 2 to slot 4 for the NSS 324 and slot 2 to slot 6 for the NSS 326 Locking and Unlocking the Disk Trays An icon is located on the silver tab indicating When the silve...

Page 23: ... disk tray STEP 1 On the disk tray press the silver tab down to unlock the tray STEP 2 Press the button below the silver tab to release the disk tray lever STEP 3 Using the disk tray lever gently pull the disk tray out from the chassis Connecting the Equipment To connect the NAS device to the network STEP 1 Connect the supplied Ethernet cable to one of the Ethernet ports on the back of the chassis...

Page 24: ...e cable connections Check the LED states as described in Getting to Know the NSS 300 Series Smart Storage page12 If you encounter problems consider the following tips If the NAS does not recognize the disk drives possible causes and solutions are Confirm the disk drive is supported by Cisco See the Cisco approved vendor list at www cisco com go smallbizsmartstorage Disk tray is installed incorrect...

Page 25: ...wing sections System Configuration Using the Windows Setup Wizard For more advanced users the Setup Wizard guides you through the initial configuration settings System Configuration Using the LCD Display Easier and quicker installation that uses more default settings System configuration using the LCD display is supported on the NSS 324 and NSS 326 Mac OS X or Linux Operating System If you are usi...

Page 26: ...TEP 4 To accept the End User License Agreement check the I accept this agreement check box and click Next The Hardware Installation Guide window opens STEP 5 Click Next and follow the prompts to check the package contents install the disk drives and connect the equipment NOTE If you have already installed the disk drives and connected the equipment click Skip until you reach the System Configurati...

Page 27: ...o a window where you can change the administrator password NOTE The default administrator username is admin The default administrator password is admin STEP 14 Change the administrator password by entering the new password in the Password field To verify the password re enter it in the Verify Password field STEP 15 Click Next You are redirected to a window where you can enter the date time and tim...

Page 28: ...ess Enter an IP address for the NAS Subnet Mask Enter the subnet mask of your network Default Gateway Enter the default gateway address This is typically the IP address of your router Primary DNS Server optional Enter the IP address of the Domain Name System DNS server This address is typically provided by your Internet Service Provider ISP Secondary DNS Server optional Enter a second DNS server S...

Page 29: ...dual component disks that is it does not have the limitation of RAID 1 where you lose some capacity when using mixed sized disks JBOD offers no performance increase compared to the component disks It has lower reliability than the component disks as the failure ofa single disk results in the failure of the whole array RAID 0 Distributes data across several disks in a way that improves speed and fu...

Page 30: ...account STEP 23 Click Next The Finish window displays the server configuration STEP 24 Click Start Installation System begins initializing and the configuration progress is displayed When the configuration is complete you are returned to the Configuring the NAS window in the Setup Wizard STEP 25 From the Configuring the NAS window click Next to continue to Map a Network Drive The Map Network Drive...

Page 31: ... where you lose some capacity when using mixed sized disks JBOD offers no performance increase compared to the component disks It has lower reliability than the component disks as the failure of a single disk results in the failure of the whole array RAID 0 Distributes dataacrossseveral disks ina way whichthatimproves speed and full capacity All dataon all disks willbe lost ifany single disk fails...

Page 32: ...n the login window opens enter the administrator account username and password The default username is admin The default password is admin Username and password are case sensitive STEP 7 Click Login STEP 8 Follow the prompts to change the admin password STEP 9 Click Submit STEP 10 When the login window opens enter the administrator account username admin and the new administrator password Continue...

Page 33: ...lay is located on the NSS 324 and NSS 326 STEP 4 Follow the prompts to complete the configuration Continue to Suggested Next Steps page 38 Mapping a Network Drive You can map a network drive either by using the Setup Wizard or from Windows Mapping a Network Drive from the Setup Wizard NOTE Skip steps 1 5 if you are already on the Map Network Drive window in the Setup Wizard To map a network drive ...

Page 34: ...map as a network drive STEP 9 Click Next The Mapping Drives window opens STEP 10 From the drop down lists select a folder type and select a drive letter to be mapped Preconfigured share folders types are Public Network share for file sharing default Usb Network share for data copy function using the USB ports Web Network share for Web server Download Network share for Download Station Multimedia N...

Page 35: ...want to map For example NAS IP address share name STEP 5 Click OK STEP 6 Click Finish NOTE Ifyouarepromptedtoenter ausernameandpassword for authentication enterthe administrator account username and password STEP 7 Open Windows Explorer to view and use the network share as a local drive Installing the Client Utility for Windows Installing the Client Utility or NSS Discovery Tool is optional The NS...

Page 36: ...the Setup menu and under Additional Configuration click Utility The NSS Discovery Tool window opens STEP 3 Click Install to install the NSS Discovery Tool The NSS Discovery Tool Setup Wizard window opens STEP 4 Click Next The Select Installation Folder window opens STEP 5 Click Next to install to the default folder or click Browse to install to another folder STEP 6 When the Installation Complete ...

Page 37: ...he Welcome window click NSS322 NSS324 or NSS 326 depending on which NAS device you are installing The Setup Menu window opens STEP 2 From the Setup menu and under Additional Configuration click Utility The NSS Discovery Tool window opens STEP 3 Click Remove The NSS Discovery Tool Setup Wizard window opens STEP 4 Select either of the following options Repair NSS Discovery Tool Remove NSS Discovery ...

Page 38: ...rowser Multimedia Station From the NAS you can share photos music or video files over the network Download Station Supports HTTP and FTP download iTunes Service When enabled you can find browse and play all the music files on the NAS using computers that are on the network and using iTunes For more information see Applications page135 Set Up Backup From the Backup menu you can configure the follow...

Page 39: ...he NAS device should be powered on for this procedure Using a paper clip press the reset button for 3 seconds until the NAS beeps The following settings are reset to default System administration password admin Network settings Obtain TCP IP settings automatically via DHCP Disable Jumbo Frame System management port 8080 System tools IP filter settings Allow all connections LCD panel password blank...

Page 40: ...le to power off the NAS you should first press the front panel Power button to shut down the NAS Wait for the device to fully shut down before connecting and using the inline switch Failure to do so may result in data loss The following shows the AC inline switch module for the NSS 324 and NSS 326 The following shows the DC inline switch module for the NSS 322 ...

Page 41: ...e and manage your system Cisco Small Business Smart Storage The following sections are included Status Administration Network Shares Network Services Applications Backup External Device Status This section describes how to check the status of the system and includes the following topics System Information System Service Resource Monitor View Logs ...

Page 42: ... Name Name of the NAS Firmware Version Firmware version of the NAS Firmware MD5 Checksum MD5 checksum of the current firmware This number is useful to verify the integrity of the firmware System Up Time Time that the NAS has been in continuous operation in days hours and minutes Object ID Object ID of the NAS used in SNMP applications PID VID Product identifier PID and Version identifier VID of th...

Page 43: ...ets sent by the Ethernet port Error Packets Number of packets detected with errors Hardware Information CPU Usage Percentage of load on the CPU in the NAS Total Memory Total RAM memory in the NAS Free Memory Amount of free RAM memory in the NAS CPU Temperature Temperature of the CPU in the NAS System Temperature Internal system temperature of the NAS HDD Temperature Temperature of each hard drive ...

Page 44: ...kgroup to which the NAS belongs Enable WINS Server Status of WINS server Enable Domain Master Status of the Domain Master Apple Networking This service is configured from the Network Services Apple Networking window Enabled Status of the Apple Networking protocol Apple Zone Name Name of the Apple zone Unix Linux NFS This service is configured from the Network Services NFS Service window Enabled St...

Page 45: ...is configured from the Applications UPnP Media Service window Download Station This service is configured from the Applications Download Station window Enabled Status of the Download Station service Web Server This service is configured from the Network Services Web Server window Enabled Status of the Web Server service Port Port number for Web Server service DDNS Service This service is configure...

Page 46: ...age Shows the percentage of CPU usage over time Disk Usage Shows the amount of free and used space on the NAS NOTE If a default share is less than 3 percent of the total space of a RAID array the disk usage will not display that share in the Disk Usageimage The percentage will display in the image if the disk usage of a default share is over 3 percent Bandwidth Transfer Shows the amount of in comi...

Page 47: ...gs window displays the event logs including warning error and information messages In the event of system malfunction you can retrieve the event logs to analyze system problems Type Type of log Possible log types are Informational Error and Warning messages Date Date that the log occurred Time Time that the log occurred Users User or system that generated the log entry Source IP IP address of the ...

Page 48: ... Warning messages Date Date that the log occurred Time Time that the log occurred Users User or system that generated the log entry Source IP IP address of the user Computer Name Name of the computer if applicable or local host that generated the log entry Connection Type Type of connection For example HTTP FTP Telnet SSH AFP SAMBA or iSCSI Accessed Resources Type of resource accessed For example ...

Page 49: ...ch shows a history Type Real time status for on line users Login Date Date that the user logged in Login Time Time that the user logged in Users Name of administrator or users account Source IP IP address of the user Computer Name Name of the computer if applicable or remote host IP address that generated the log entry Connection Type Type of connection For example HTTP FTP Telnet SSH AFP SAMBA or...

Page 50: ... parameters General Settings Network Hardware Security Notification Power Management Network Recycle Bin Backup System Settings System Logs Settings Firmware Upgrade Restore to Factory Default Network Service Discovery Users User Groups General Settings This section describes how to configure the general settings for the NAS System Administration Date and Time Daylight Savings Time Language Passwo...

Page 51: ...The server name can be up to 14 characters longand may contain alphabetcharacters numbers and hyphen The server does not accept names with spaces periods or names composed of numbers only System Port Port for the system management The default port is 8080 The services which use this port include System Management Web File Manager Multimedia Station and Download Station Enable Secure Connection SSL...

Page 52: ...tem Administration settings are updated to the NAS Date and Time From the Administration General Settings Date and Time window you can set the date time and time zone according to your location You can also choose whether or not to synchronze the NAS time with a Network Time Protocol NTP server or with the time of your computer If the settings are incorrect the following problems may occur When us...

Page 53: ...ick UpdateNow to set the time of the NAS to the same time as your computer Synchronize with an Internet time server automatically To obtain time automatically from an NTP server click the check box The first time you enable the NTP server it may take several minutes for time synchronization before the time is correctly adjusted Server Fromthedrop downlist choosetheNTPservernameandclick Update Now ...

Page 54: ...s value see Date and Time page 52 Recent daylight saving time Range of time set by the current Daylight Saving Time settings Offset Current time offset by daylight savings time STEP 2 If needed set the following parameters Adjust system clock automatically for daylight saving time Click the check box to enable the NAS to automatically adjusts its time settings to accommodate daylight savings time ...

Page 55: ...ode as the default filename encoding system and will work with operating systems OS that support Unicode such as Windows XP Vista and MAC OS X Ifyou are using an OS thatdoes not supportUnicode such as Windows 95 98 ME select the same language as your OS for filename encoding Since most FTP software clients do not support Unicode you will need to select the language that your FTP client supports in...

Page 56: ...e for filename encoding NOTE If you are using an OS that does not support Unicode such as Windows 95 98 ME please select the same language as your OS for filename encoding STEP 3 Click Apply The language filename encoding is set and the NAS is updated Password Strength From the Administration General Settings Password Strength window you can apply the password rules You can enable one or more of t...

Page 57: ...ters Special characters are characters such as and No character in the new password may be repeated more than three timesconsecutively Thisoptionspecifiesthatapasswordcannotcontain characters repeated more than three in a row such as 123ZZZabc Thenewpasswordmustnotbethesameastheassociatedusername or the username reversed This option specifies that the password cannot contain a variation of the use...

Page 58: ...tes defaultgateway port trunking DNS server and Jumbo Frame Setting MTU To configure TCP IP settings STEP 1 Choose Administration Network TCP IP from the Navigation menu The TCP IP window opens STEP 2 Configure or view the TCP IP settings IP Address Interface Physical NAS network interface DHCP Specifies whether this interface uses Dynamic Host Configuration Protocol DHCP IP Address IP address of ...

Page 59: ... Edit the TCP IP Property window opens and the following options are available Network Speed From the drop down list select from the following options Auto negotiation Allows the server to adjust transfer rates automatically 1000 Mbps full duplex Sets this transfer rate 100 Mbps full duplex Sets this transfer rate ObtainIP addresssettingsautomaticallyviaDHCP Select toenable the NAS to acquire the ...

Page 60: ...e trunking and redundancy options require a switch that also supports these features Note that incompatible mode settings may cause the network interface to hang or affect overall network performance Enable Network Port Trunking Enable or disable port trunking When enabled the following options are available from the drop down list Balance rr Round Robin Round Robin mode is good for general purpos...

Page 61: ...ed receiving slave Balance tlb mode provides load balancing and fault tolerance Balance alb Adaptive Load Balancing Balance alb is similar to balance tlb but also attempts attempts to redistribute incoming receive load balancing for IPV4 traffic This setup does not require any special switch support or configuration The receive load balancing is achieved by ARP negotiation sent by the local system...

Page 62: ... network environment only Also all network appliances connected must enable Jumbo Frame and use the same MTU value Select Jumbo Frame Setting From the drop down list select the MTU value for your network The NAS supports 4074 7418 and 9000 bytes for MTU STEP 3 Click Apply to save the settings NOTE If the NAS administration interface cannot be accessed due to an improperly configured Jumbo Frame se...

Page 63: ...Click this option toenableaDDNS service DDNS is usefulwhen you are hosting your own website FTP server or other server behind the NAS If DDNS is enabled you can select a fixed host and domain name to a dynamic Internet IP address Before you can use this feature you need to sign up for a DDNS service Select DDNSServer From the drop down list select a DDNS server The NAS supports the following DDNS ...

Page 64: ...on IP Last Checked WAN IP address last checked Next Check for Connection IP Time schedule that WAN IP address will next be checked Can also show as a blank field Last DDNS Update Time Time that the DDNS was last updated Update Server Response OK or Failed response STEP 3 Click Apply to save the DDNS Service settings IPv6 From the Administration Network IPv6 window you can configure IPv6 The system...

Page 65: ...lly After the system restarts the settings for the IPv6 interface will display in the IPv6 window Edit Allows you to edit the IPv6 settings When you click Edit the IPv6 Property window opens and the following options are available IPv6 Auto Configuration If you have an IPv6 enabled router on the network click this option to allow the NAS to acquire the IPv6 address and the configurations automatic...

Page 66: ...ort IPv6 Enter the prefix and prefix length STEP 3 Enter the name of the primary DNS server in the first field and the name of the secondary DNS server in the second field Contact your ISP or network administrator for the DNS server information NOTE Ifyou selectedIPv6autoconfigurationintheprevioussteps leavethe double colons in both fields STEP 4 Click Apply to save the IPv6 settings Hardware From...

Page 67: ...able light signal alert when the free size of SATA disk is less than the value The Status LED indicator flashes red and green when this function is enabled and the free space of the SATA disk is less than the value The recommended range for this value is 1 51200 MB Enable alarm buzzer Enable to allow an audible beep when an error occurs Enable write cache for EXT4 Enable to allow the system to use...

Page 68: ...indow you can configure the security level for the NAS as high medium or low To configure the security level STEP 1 Choose Administration Security Security Level from the Navigation menu The Security Level window opens STEP 2 Select the security level for the NAS High Only allow connections thatare onthelist This is commonly referred to as a white list To add connections to the list click the gree...

Page 69: ...e denied Specify IP addresses of certain network by setting IP address and netmask Enter the IP address and netmask of the network from which the connections to this NAS are rejected IPRange EntertheIPaddress rangefromwhichtheconnections tothis NAS are rejected Low Allow all connections regardless of connections in the list STEP 3 Click Apply to save the security settings The network services will...

Page 70: ...tion window opens STEP 2 Click Enable network access protection to enable network access protection STEP 3 Select the different services or protocols and from the drop down lists select the time intervals to define the rules For example In 10 minutes after unsucessful attempts for 10 times block the IP for 5 minutes You can select the following services or protocols SSH Telnet HTTP S FTP SAMBA AFP...

Page 71: ...on Security Import SSL Secure Certificate window you can use the system default certificate or upload a secure certificate issued by a trusted provider After you have uploaded a secure certificate you can access the administration interface by SSL connection The system supports X 509 certificate and private key only NOTE Ifyouimportanincorrectsecurecertificate youmaynotbeabletologintotheNAS via SS...

Page 72: ...ey fields Notification This section describes configuring the NAS system notifications settings such as Configure SMTP Server Configure SMSC Server Alert Notification Configure SMTP Server From the Administration Notification Configure SMTP Server window you can configure the Simple Mail Transfer Protocol SMTP server The NAS supports email alert to inform you about any system warnings or errors To...

Page 73: ...of each email alert Enable SMTP Authentication Enables SMTP authentication If enabled thesystemwillrequestauthenticationofthemailserverbeforethemessage is sent A user name and password must be specified User Name Enter your email account user name Password Enter your email account password Use SSL TLS secure connection Enables Secure Sockets Layer SSL Transport Level Security TLS connections STEP ...

Page 74: ... the default SMS service provider Add SMS service provider Select to add your SMS service provider Different parameter settings are displayed dependent on your choice of the default service provider or adding your SMS service provider STEP 3 Enter the parameters for either Clickatell or Add SMS service provider Clickatell Enable SSL Connection Click to enable the SSL connection SSL Port Enter the ...

Page 75: ...ctis registered Add SMS service provider SMS Service Provider Enter the name of the SMS service provider URL Template Text Enter the text as specified in the URL Template Replaceable Parameters table NOTE You will not be able to receive the SMS properly if the URL template text entered does not follow your SMS service provider s format STEP 4 Click Apply to save the SMSC server settings Alert Noti...

Page 76: ...system warning alert by From the drop down list select how you want the system warning alert sent The options are No alert Select if you do not want system warning alerts sent Email Select to receive system warning alerts via email E mail Notification Settings E mail address 1 Enter the email address to receive the alert notification E mail address 2 Enter a second email address to receive the ale...

Page 77: ...e alert notification settings Power Management From the Administration Power Management window you can restart or shut down the NAS immediately define the behavior of the NAS when the power resumes after a power outage and set a schedule for automatic system power on and off To configure power management STEP 1 Click Administration Power Management from the Navigation menu The Power Management win...

Page 78: ...revious power on or power off status Turn on the server automatically The NAS will power on as soon as power is restored The server should remain off The NAS will remain off when power returns Set power on power off restart schedule This option allows you to power on or power off the NAS on a schedule From the drop down lists select everyday weekdays weekend or any days of the week and set the tim...

Page 79: ...created will be assigned to Network Recycle Bin 1 and second array volume created will be assigned to Network Recycle Bin 2 and so on For example The first RAID 5 volume creation will automatically be assigned Network Recycle Bin 1 Then if a user added a new single disk from Disk Management Volume Management a new Network Recycle Bin 2 will be assigned Refer to the Property of the network share in...

Page 80: ...ed Empty Network Recycle Bin To the clear network recycle bin click EMPTY NETWORK RECYCLE BIN CAUTION All files in the network recycle bins are permanently deleted when clicking Empty Network Recycle Bin STEP 3 Click Apply to save the settings Backup System Settings From the Administration Backup System Settings window you can backup and restore system settings NOTE It is good practice to periodic...

Page 81: ...r the parameters Backup System Settings Backup Click to backup all of the system settings including the NAS user accounts server name system application settings network services settings and network configuration Restore System Settings Restore Click Restoreto restore all of the settings Browse Click toselectapreviously savedsettingfileandclick Restore NOTE It is important for the user to backup ...

Page 82: ...hich is provided by the DHCP server when the NAS boots up Backup TFTP Server Enter the name of the backup TFTP server If the TFTP server provided bytheDHCP server cannotbeaccessed theNAS will acquire the backup configuration file from the backup TFTP server BackupConfigurationFile Enter the nameofthebackupconfiguration file from the backup TFTP server you entered in Backup TFTP Server NOTE If the ...

Page 83: ...ion or an error indicator light on the front panel the event logs can be retrieved to help diagnose the system problem To view the system event logs STEP 1 Click Administration System Log Settings System Event Logs from the Navigation menu The System Event Logs window opens and displays the following information Type Type of log Log types are Informational Error and Warning messages Date Date that...

Page 84: ...Navigation menu The System Event Logs window opens STEP 2 Right click a single log and delete the record Or click Clear to delete all of the system event logs To save the system event logs STEP 1 Click Administration System Log Settings System Event Logs from the Navigation menu The System Event Logs window opens and displays the following information STEP 2 Click Save and save the csv file genera...

Page 85: ...or and Warning messages Date Date that the log occurred Time Time that the log occurred Users User or system that generated the log entry Source IP IP address of the user Computer Name Name of the computer if applicable or local host that generated the log entry Connection Type Type of connection For example HTTP FTP Telnet SSH AFP SAMBA RADIUS or iSCSI Accessed Resources Type of resource accessed...

Page 86: ... Connection Type window opens Set the following parameters Select the connection type The system supports logging the HTTP FTP Telnet SSH AFP SAMBA RADIUS and iSCSI connections When the number of logs reaches 10 000 archive the connection logs and save the file in the folder Click to automatically save the log files in oneofthecreated network sharefolders when thelogs reach 10 000events From the d...

Page 87: ... Connection Logs from the Navigation menu The System Connection Logs window opens STEP 2 Right click a log and select from the following options Disconnectthisconnection Selecttodisconnecttheselected IP address Add to the block list Select to block the selected IP address From the drop down list select the time frame that you want the IP address to be blocked Disconnect this connection and block t...

Page 88: ...nnection For example HTTP FTP Telnet SSH AFP SAMBA RADIUS or iSCSI Accessed Resources Type of resource accessed For example administrative activity or network share folder From the Administration System Log Settings On Line Users window you can disconnect the IP address connection or add the IP address to the block list To disconnect the IP address connection or add the IP address to the block lis...

Page 89: ... to save the settings or click Cancel to exit Syslog From the Administration System Log Settings Syslog window you can enable syslog to save the event logs and connection logs to a remote syslog server Syslog is a standard for forwarding log messages in an IP network The NAS has a built in syslog server For more information see Syslog Server page150 To configure the syslog settings STEP 1 Click Ad...

Page 90: ...ction Logs Enable to record the system connection logs YoumustenableandconfigurethesyslogserverfromApplications Syslog Server in order to use this feature STEP 6 Click Apply to save the syslog settings Firmware Upgrade From the Administration Firmware Upgrade window you can view the current firmware version and update the firmware on the NAS The current NAS settings will not change while performin...

Page 91: ...Update The System Within 15 seconds a MD5 checksum result window will display to confirm the integrity of the system After the successful integrity check of the NAS click OK for the new firmware file to upload to the NAS After this has completed a message displays and asks you to reboot the system Please wait patiently A system log in window will automatically display after the successful update t...

Page 92: ...STEP 2 Click Reset to reset all settings to factory default CAUTION Whenyourestoretothefactorydefaultsettings allofthedrivedata useraccounts network shares and system settings are cleared and restored to default Please back up all important data and system settings before resetting the NAS STEP 3 Click OK to continue or Cancel to exit Network Service Discovery This section describes the following ...

Page 93: ...n be discovered by any operating systems that support UPnP To enable UPnP discovery service STEP 1 Click Administration Network Service Discovery UPnP Discovery Service from the Navigation menu The UPnP Discovery Service window opens STEP 2 Click Enable UPnP Service STEP 3 Click Apply to save the setting Bonjour From theAdministraton Network Service Discovery Bonjour window you can broadcast the n...

Page 94: ...hnetworkservice suchasFTP inorder to allow the NAS to advertise the service with Bonjour To broadcast network services using Bonjour STEP 1 Click Administration Network Service Discovery Bonjour from the Navigation menu The Bonjour window opens STEP 2 Select the network services that you want to broadcast with Bonjour The following network services are listed Web Administration Web administration ...

Page 95: ...ettings and delete users The system creates the following users by default admin By default the administrator admin has access to system administration and cannot be deleted guest This user is not displayed on this window A guest does not belong to any user group The login password for guest is guest anonymous This user is not displayed on this window When connecting to the server using FTP servic...

Page 96: ...a user name in the search field to search for a specific user STEP 4 From the drop down list Displays entries per page select the number of entries to display STEP 5 Click the arrows in the lower right to navigate forward and back on the User window To create a user STEP 1 Click Administration Users from the Navigation menu The Users window opens STEP 2 Click Create a New User The Add a New User w...

Page 97: ...ic user see Administration Users and click Edit Account to specify the quota limit STEP 6 Click Next to continue to Group Name STEP 7 Select a group from the following options administrators All members in this group have administration rights You cannot delete this group everyone All users by default belong to the everyone group You cannot delete this group STEP 8 Click Next to continue to Person...

Page 98: ...he description of the personal share folder STEP 10 Click Next to continue to the Share Folders window STEP 11 From the Share Folders window you can select the user access privilege for the listed share folders The options are Read only Allow read only access to share folder Read Write Allow read write access to share folder Deny Access Deny access to share folder STEP 12 Click Next to confirm the...

Page 99: ...r accounts includingadministratoraccounts when accessed from a Windows Unix or Mac platform Only an user account assignedtothispersonalfoldercanseeit Laterifyouwanttochangethis folder for others to see go to that share and edit the account Lock file oplocks Yes is the default Click No to unlock the file By default the folder is protected so that another user cannot delete files from this folder On...

Page 100: ...s User groups simplify group access to a share A common example is adding new employees to a department Rather than setting individual share folder permissions for each employee simply add a new user to the group and that user will have all the share folder privileges of the group The NAS has created the following user groups by default administrators All members in this group have administration ...

Page 101: ...Managing the System Administration Cisco Small Business NSS 322 NSS 324 and NSS 326 Smart Storage Administration Guide 101 3 ...

Page 102: ...ecific group STEP 4 From the drop down list Displays entries per page select the number of entries to display STEP 5 Click the arrows in the lower right to navigate forward and back on the User window To create a user group STEP 1 Click Administration User Groups from the Navigation menu The User Groups window opens STEP 2 Click Create a User Group The Create a User Group wizard window opens to gu...

Page 103: ...roup in display in the Group Name list To delete a user group STEP 1 Click Administration User Groups from the Navigation menu The User Groups window opens STEP 2 Click the check box next to the user group name that you want to delete STEP 3 Click Delete STEP 4 Click OK to continue or Cancel to exit Disk Management This section describes the functions under Disk Management that let you configure t...

Page 104: ...S 322 NSS 324 and NSS 326 Smart Storage Administration Guide 104 3 Volume Management The Disk Management Volume Management window shows the model size and current status of the disks in the NAS You can format volumes check disks and scan bad blocks on the disk ...

Page 105: ... suitable for personal or corporate use to store important data RAID 0 Striping Disk Volume RAID 0 striping disk combines 2 or more drives into one larger disk It offers the fastest disk access but it does not have any protection of your data if the striped array fails The disk capacity equals the number of drives in the array times the size of the smallest drive Striping disk is usually used to m...

Page 106: ...ed to implement RAID 5 data disks and the fourth drive can be used as a spare disk When a physical disk failure occurs the system will automatically rebuild the data with the spare disk RAID 5 can survive 1 disk failure and the system can still operate properly When a disk fails in RAID 5 the disk volume will be in degraded mode There is no more data protection at this stage If one more disk fails...

Page 107: ...ID 6 disk volume equals the size of the smallest capacity disk in the array x number of hard disks 2 It is recommended that you use same brand and same capacity hard drive to establish the most efficient hard drive capacity RAID 6 can survive 2 drives failure and system can still operate properly NOTE To install a disk when the server is on make sure the disk volume is in degraded mode Or wait for...

Page 108: ...u The Volume Management window opens CAUTION Formatting a volume will remove all data from it STEP 2 Click Format Now on the volume that you want to format STEP 3 Choose a file system type and click OK When the disk is formatted the NAS will create the following default share folders Public Network share for file sharing Download Network share for Download Station Multimedia Network share for Mult...

Page 109: ...iguration migration or spare drive configuration while preserving the original drive data The following actions are available in the Disk Management RAID Management window Action Description Expand capacity This action enables drive capacity expansion by replacing the drives in an array one by one Expand capacity is supported for the following drive configurations RAID 1 expansion RAID 5 expansion...

Page 110: ... allows you to add or remove a RAID 5 spare drive StartBITMAP Stop BITMAP Bitmap improves the time for rebuilding after a crash or removing re adding a device It does not improve normal read write performance and might even cause a small degradation in performance However if an array has a bitmap a device can be removed and re added and only blocks changes need to be made since the removal as reco...

Page 111: ...uration STEP 3 Click Add Hard Drive STEP 4 Select the hard drive to add to the RAID and click Add Hard Drive All data on the selected drive will be deleted during this process Click OK to confirm The NAS will beep twice CAUTION This process may take as little as a few hours or more than 24 hours to complete depending on the number and size of the drives being replaced Please wait patiently for the...

Page 112: ...e capacity or larger as an existing drive in the RAID configuration The drive configuration status must be Ready STEP 2 Choose Disk Management RAID Management from the Navigation menu The RAID Management window opens STEP 3 Select a volume to have a spare drive added to it and click Configure SpareDrive STEP 4 Select a drive to be added to the volume that you previously selected and click Configur...

Page 113: ...d disk information Shows hard disk model number serial number disk capacity firmware and ATA information SMART information Shows the hard disk SMART summary and the latest test results Test Select to execute the a rapid or complete SMART test for the hard disk The test result will be shown Settings Select to enable temperature alarm When the hard disk temperature exceeds the configured limit the s...

Page 114: ...Disk Management HDD SMART Test from the Navigation menu The Test window opens STEP 2 Select the hard disk that you want to test STEP 3 Choose either Rapid Test or Complete Test to test the hard disk The Complete Test is more thorough but will take longer to test STEP 4 Click Test To set temperature alarm settings and schedule hard disk tests STEP 1 Choose Disk Management HDD SMART Settings from th...

Page 115: ...e downloaded from Encryption Key Management window after you have unlocked the disk volume successfully You can create encrypted volumes in Disk Management Volume Management window and encrypted volumes can only be configured when creating a disk volume To manage disk volume encryption STEP 1 Choose Disk Management Encrypted File System from the Navigation menu The Disk Volume Encryption Managemen...

Page 116: ...iSCSI Service Port number STEP 4 Optionally click EnableiSNS to enable Internet Storage Name Service iSNS and enter the iSNS Server IP address STEP 5 Click Apply to save the settings To create a new iSCSI target STEP 1 Choose Disk Management iSCSI iSCSI Target List from the Navigation menu The iSCSI Target List window opens STEP 2 Click Create New iSCSI Target STEP 3 Enter the iSCSI target paramet...

Page 117: ...AP authentication Password Enter the password Re enter Password Re enter the password for verification Mutual CHAP Click to use the CHAP authentication protocol between the iSCSI initiator and targets Initiator Name Enter the initiator name for the mutual CHAP authentication Password Enter the password Re enter Password Re enter the password for verification CRC Checksum Optional Data Digest Click...

Page 118: ...ls Each virtual disk drive will be recognized as a single logical volume in the local system To add a virtual disk STEP 1 Choose Disk Management Virtual Disk from the Navigation menu The Virtual Disk window opens STEP 2 Click Add Virtual Disk STEP 3 Enter the target server IP and port number default 3260 Click Get Remote Disk If authentication is required enter the user name and password Then clic...

Page 119: ...Several default network shares are created during system initialization and installation Action Buttons In the Share Folders window there are a number of actions that you can perform on each share folder as described below Action Name Icon Description Property Click this icon to edit the share folder property including disk volume hide network drive lock file path comment and enable write only FTP...

Page 120: ...ning access control of the share folder You can edit the WebDAV access right of thelocalusersand localgroups and edittheaccess rights of guests who could remotely access the share folders by web browser To use this function you must enable WebDAV and Web server from the Network Services Web Server window Refresh Click this icon to refresh the information of the share folder NOTE Share Folder statu...

Page 121: ... extensions to the HTTP or HTTPS protocol that allows the users to edit and manage files on remote World Wide Web servers Users and User Group rights can be set to Full Access Deny Access or Read Only WebDAV access right settings applied to a folder will be granted to all users who are given access this share folder they will share the same access right settings To create a new share folder STEP 1...

Page 122: ...o exit the Share Folder Wizard To restore default network shares STEP 1 Choose Network Shares Share Folders from the Navigation menu The Share Folders window opens STEP 2 Click Restore Default Network Shares A dialog asks if you are sure that you want to restore default network shares Click OK to continue Quota From the Network Shares Quota window you can enable the quota settings for all the user...

Page 123: ...gs are updated to the NAS NOTE You can change the individual user quote size in Administration Users Edit Account Profile Field Description Enable Quota for all users TheQuota function is disabled by default You canactivate this function to manage or allocate disk space for each user Quota size on the disk Set quota size for each user s access authorization to the disk A user is denied the right t...

Page 124: ...networking in order to access the files on network share folders After enabling this option you must assign a workgroup name The workgroup name must not exceed 15 characters The following characters are not supported NOTE The first character cannot be a period The NAS device can be configured as a standalone server or member of the Windows Active Directory AD AD can centralize the information abou...

Page 125: ...t networking to enable Microsoft networking STEP 3 Select either Standalone Server or AD Domain Member networking type and enter the appropriate parameters according to the the networking type that you choose Standalone Server Use local Users for user authentication OR Field Description Server Description Optional Describe the NAS so that users can easily identify the server For example the name o...

Page 126: ...rver open a window from Control Panel System Properties A name displays in the title computer name as the AD server name Windows 2008 only For Windows 2003 the format display from the server is different The AD server name is part the computer name Example in Windows 2003 computer name displays aaaaaa bbbbbb com where aaaaaa is the AD server name and bbbbbb com is the domain name Domain Enter the ...

Page 127: ...nnounced themselves as master browser for offering services NOTE Do not set this NAS to be the domain master if a Windows system is already set as the domain master within your network STEP 7 Click Apply Your Microsoft networking settings are updated to the NAS Apple Networking From the Network Services Apple Networking window Apple Macintosh users can enable Apple Networking in order to access ne...

Page 128: ...e Network Services Apple Networking from the Navigation menu The Apple Networking window opens STEP 2 Click Enable Apple Filing Protocol to enable Apple networking STEP 3 Click Apply Your Apple networking settings are updated to the NAS NFS Service From the Network Services NFS Service window Linux users can enable NFS Service to support file access by Linux servers ...

Page 129: ...vigation menu The NFS Service window opens STEP 2 Click Enable NFS Service to enable NFS service NOTE For virtualization environment it is recommended that you disable the writecache function in the Administration Hardware dialog box Default is disabled STEP 3 Click Apply Your NFS service settings are updated to the NAS FTP Service FTP clients can have access to network share folders on the NAS de...

Page 130: ...ansfer protocol type FTP standard Use general FTP protocol FTP with SSL TLS Explicit Use SSL or TLS Explicit encryption protocol STEP 4 Enter a port number for FTP service The default is 21 STEP 5 You can enable or disable Unicode Support by clicking Yes enabled or No disabled in the UnicodeSupportfield The defaultsetting is No If your FTP client does not support Unicode select No for Unicode Supp...

Page 131: ...er upload and download maximum values STEP 8 Enter Advanced FTP parameters Passive FTP Port Range You can use the default port range 55536 56559 or define a port range higher than 1024 Respond with external IP address for passive FTP connection request You can enable this function when a remote computer is not able to connect tothe FTP server using a WAN connection where the FTP server is behind a...

Page 132: ...23 STEP 4 Click Allow SSH connection to enable SSH connection STEP 5 Enter a Port Number for SSH connection The default value is 22 STEP 6 Click Apply Your Telnet SSH settings are updated to the NAS SNMP Settings From the Network Services SNMP Settings window you can configure Simple Network Management Protocol SNMP which is widely used in network management systems to monitor appliances attached ...

Page 133: ...ble SNMP Service to enable SNMP service STEP 3 Enter a Port Number for SNMP service The default value is 161 STEP 4 Click SNMP Trap Level types You can choose from Information Warning and Error event log types STEP 5 Specify up to three SNMP trap addresses in the Trap Address fields STEP 6 Select an SNMP version You can choose from SNMP V1 V2 or SNMP V3 STEP 7 Specify an SNMP community in Communit...

Page 134: ...from the agent NAS within the network You can download the MIB and view it with any word processor or text editor Web Server From the Network Services Web Server window you can enable Web Server and create a web page that is viewable either locally or on a public network To access the NAS using a web browser enable Web File Manager See Web File Manager page 136 To enable web server STEP 1 Choose N...

Page 135: ...eb based Distributed Authoring and Versioning if needed by clicking EnableWebDAV WebDAV is a set ofextensions to HTTP that allows users to edit and manage files collaboratively on remote World Wide Web servers After enabling this function you can access shared folders remotely through a client application NOTE Go to Access Right Management Share Folders for detailed privilege settings STEP 7 Enabl...

Page 136: ... Navigation menu The Web File Manager window opens STEP 2 Click Enable Web File Manager to enable the Web File Manager STEP 3 Click Apply Your Web File Manager settings are updated to the NAS NOTE YoumustfirstcreateanetworksharebeforeusingWebFileManager Aftertheweb filemanagerisenabled itcanbeaccessed fromApplications Web File Manager If your NAS is using SSL you can access Web File Manager from t...

Page 137: ... From your browser go to URL http IP Address 8080 cgi bin filemanager STEP 2 Enter your Username and Password The Web File Manager opens To access the Web File Manager from the NAS login window STEP 1 Enter your Username and Password STEP 2 From the Application drop down list select Web File Manager STEP 3 Click Login The Web File Manager login window opens STEP 4 Enter your Username and Password ...

Page 138: ...king on the plus and minus icons Details Area The Details area shows information on the selected file or directory such as name size and permissions Actions Area The Actions Area is the largest part of the Web File Manager where you can perform numerous actions on files and directories on your NAS These actions are described below Action Buttons In the Web File Manager window there are a number of...

Page 139: ... copied to your NAS STEP 4 Click the Refresh icon if you want to see the file in the Actions area To download a file from the NAS STEP 1 Click the Download icon The File Download dialog opens STEP 2 Click Save and specify a location for the file Click Save Upload Click to upload a file into the current directory Download Click to download a file or directory from the current directory Create Folde...

Page 140: ...ect the file or folder that you want to copy STEP 2 Click the Copy icon The Copy to dialog opens NOTE If Skip is chosen for the Mode the file will not be copied if another file exists with the same filename If Overwrite is chosen for the Mode and if there is a file with the same filename then that file will be overwritten STEP 3 Enter a new name for the file or folder and click Ok To move a file o...

Page 141: ...twork The Multimedia Station is a web interface that allows you to manage your multimedia files including videos music and photos To enable the Multimedia Station STEP 1 Choose Applications Multimedia Station from the Navigation menu The Multimedia Station window opens STEP 2 Click Enable Multimedia Station to enable the Multimedia Station STEP 3 Click Apply Your Multimedia Station settings are up...

Page 142: ...application CAUTION It is illegal to download of copyrighted materials The Download Station functionality is provided for downloading authorized files only Downloading or distributionofunauthorizedmaterialsmay resultinseverecivilandcriminalpenalty Users aresubject to the restrictions ofthe copyrightlaws and should accept allthe consequences To enable the Download Station STEP 1 Choose Applications...

Page 143: ...tation from a URL STEP 1 From your browser gotoURL http IP Address 8080 cgi bin downloadstation STEP 2 Enter your Username and Password The Download Station opens To access the Download Station from the NAS login window STEP 1 Enter your Username and Password STEP 2 From the Application drop down list select Download Station STEP 3 Click Login The Download Station login window opens STEP 4 Enter y...

Page 144: ...Station Download Task File name of the task Status Download status of the task such as Run or Wait Size Total size of the task Download percentage of the task Time Left Estimated download time of the download task To add a new FTP HTTP task STEP 1 Click Add New FTP HTTP Task STEP 2 Enter the FTP or HTTP URL of the download task and select the share folder to save the files STEP 3 Enter the user na...

Page 145: ...art time the end time will be treated as the time on the next day To pause a running download task STEP 1 Select the task in the View Run List STEP 2 Click Pause Restart Download Task You can view tasks that are paused or finished in the View Pause List and View Finish List respectively STEP 3 To restart a paused task select the task in the View Pause List and click Pause Restart Download Task To ...

Page 146: ...g iTunes NOTE To use the iTunes Service iTunes must be installed on your computer and music files must be uploaded to the Multimedia folder of NAS You can download the latest iTunes software from the Apple website at http www apple com To enable the iTunes Service STEP 1 Choose Applications iTunes Service from the Navigation menu The iTunes Service window opens STEP 2 Click Enable iTunes Service t...

Page 147: ...ar music photos or video files to DLNA network You can use DLNA compatible digital media player to play the multimedia files from the NAS to your TV or to any PC with the DLNA application or to an acoustic sound system Universal Plug and Play UPnP is a set of computer network protocols promulgated by the UPnP Forum UPnP allows devices to connect seamlessly and allows simplification of networks at ...

Page 148: ...ion to configure MySQL Server of the NAS as a database server ofanother web server in remote site through Internet connection When you disable this option your MySQL Server will only be configured as local database server for the web server of the NAS After enabling remote connection you can assign a port for the remote connection service of MySQL Server To enable MySQL Server STEP 1 Choose Applic...

Page 149: ...cations PKG Plugins window you can install PKG packages to add more functions to the NAS Before you install the packages make sure the files are correct read the instructions carefully and back up all important data on the NAS Download the software package that you want to install on NAS to your computer To install a previously installed PKG package STEP 1 Choose Applications PKG Plugins from the ...

Page 150: ...remove STEP 3 Click Remove The PKG Plugin is removed from the NAS Syslog Server This section describes how to configure the syslog server settings for the NAS Server Settings Filter Settings Syslog Viewer Server Settings From the Applications Syslog Server Server Settings window you can configure the server settings log settings and email notification After enabling the Syslog Server the NAS can r...

Page 151: ...nge this to a different port by entering a different port number You can also enable TCP by clicking on Enable TCP which uses TCP port 514 by default You can change this to a different port by entering a different port number STEP 4 Enter a maximum size in MB for the logs in Maximum Log Size STEP 5 In Log File specify a directory location for the logs to be saved STEP 6 If you would like email not...

Page 152: ...ter Filter Lists the filters that are currently defined Status Shows the status of each filter Action The type of action Add a New Filter Click to define different filters and the expressions of each filter in the Filter Settings The filter wizard helps you create the filters easily You can also selectto use the manual editing mode to createand edit the filters Delete Click to delete a filter Sysl...

Page 153: ...Program that logged the message Severity Severity level of the log Hostname Name of the host that originated the log Application Name of the application that originated the log P ID Process ID of the log M ID Message ID of the log Message Message content of the log RADIUS Server This section describes how to configure the RADIUS server settings such as Server Settings RADIUS Clients RADIUS Users ...

Page 154: ...servers The built in RADIUS Server monitors UDP ports 1645 1812 for RADIUS authentication and 1646 1813 for RADIUS accounting for RADIUS requests From the Applications RADIUS Server Server Settings window you can enable the RADIUS server To enable the RADIUS server STEP 1 Choose Applications RADIUS Server Server Settings from the Navigation menu The Server Settings window opens STEP 2 Click Enable...

Page 155: ...IUS client Prefix Length Prefix length of the RADIUS client Status RADIUS client status You can enable or disable the RADIUS client from the Action field Action You can enable disable or edit the RADIUS client from the Action field Delete Click to delete the selected RADIUS client Create a New Client Click to create a new RADIUS client To create a new RADIUS client STEP 1 Choose Applications RADIU...

Page 156: ...IUS Server RADIUS Users window you can configure the RADIUS user settings To configure RADIUS user settings STEP 1 Choose Applications RADIUS Server RADIUS Users from the Navigation menu The RADIUS Clients window opens STEP 2 Enter the following parameters Search Type a username in the search box to search for a specific user Create a New User Click to create a new RADIUS user Name Enter the new u...

Page 157: ...le the user account in the Action field Action You can enable disable or edit the RADIUS user from the Action field Delete Click to delete the selected RADIUS user Backup The NAS allows numerous ways to backup the data on its internal drives This section includes the following topics regarding backing up your data External Drive USB One Touch Copy Remote Replication Time Machine ...

Page 158: ... to the external storage device immediately Schedule Backup To back up data by schedule You can select the week day and time to execute the backup Auto backup To execute the backup automatically once the storage device is connected to the NAS You can select Copy or Synchronize for the copy options When Copy is selected files are copied from the NAS to the external device By selecting Synchronize t...

Page 159: ...cted Schedule Backup click days and specify a time to backup STEP 6 Select a copy option in Copy options CAUTION If you select Synchronize all data on the destination folders will be DELETED and then synchronized with the source folders CAUTION Do not remove an external drive from the NAS while backup is in progress STEP 7 Click Apply Back up to an external device begins USB One Touch Copy From th...

Page 160: ...leted the USB LED will stop flashing and the USB One Touch Copy button will be temporarily disabled To perform another data transfer using USB One Touch Copy unplug the USB cable from the port and re insert prior to starting the data transfer Remote Replication From the Backup Remote Replication window you can configure the remote replication feature The Remote Replication feature lets you replica...

Page 161: ...t port number is 873 Enable backup from a remote server to thelocalhost Check this option to allow the remote server to back up data to the local host via remote replication Allow remote Rsync server to back up data to NAS Check this option to allow the remote server to back up data to the local host via remote replication STEP 3 From Current Jobs you can configure the following settings a Click O...

Page 162: ... write access to the remote server Click Test to check the connection Click Next c Enter the destination path The share folder name network share or directory is case sensitive Click Next d Enter thesource path You can select to back up thewhole network share and a folder in the share Click Next e Define a replication schedule Click Next f Set up other options for the remote replication job Click ...

Page 163: ... The Time Machine window opens STEP 3 Enter a Password for the Time Machine destination The User Name is TimeMachine STEP 4 Select a Volume for the Time Machine destination STEP 5 Select a capacity to be assigned to the Time Machine destination NOTE Time Machine will eventually utilize all the disk space allocated to it STEP 6 Click Apply Your Time Machine settings are updated to the NAS NOTE For ...

Page 164: ...oving the device from the NAS NOTE External devices are accessible to everyone who has network access to the NAS Therefore all users on the NAS can read and write data to these devices CAUTION Do not unplug an external device when it is in use to protect it and the data on it CAUTION Formatting or removing a disk partition from an external device will delete all data from the external device To fo...

Page 165: ...r external drives you need to format each partition To remove a partition from an external device STEP 1 Connect an external device to the NAS STEP 2 Choose External Device External Storage Device from the Navigation menu The Ex ternal Storage Device window opens STEP 3 Select the external storage device from the window STEP 4 Click Remove Disk Partition The disk partition is removed from the sele...

Page 166: ... UPS is connected to your NAS according to the instructions from the UPS manufacturer STEP 2 Choose External Device UPS Settings from the Navigation menu The USP Settings window opens STEP 3 Click Enable UPS Support STEP 4 To turn off the NAS after a specified amount of time after power has failed click AftertheACpowerfailsforxminute s turnofftheserver and specify a time in minutes STEP 5 To put t...

Page 167: ...167 3 STEP 6 In UPS Model choose a connection method a Choose USB UPS auto detect if your UPS is connected to the NAS via USB b Choose APC UPS with SNMP Management if your UPS is connected to the NAS via IP SNMP Enter the IP address of the UPS in the address area STEP 7 Click Apply Your UPS settings are updated to the NAS ...

Page 168: ...ou have the following information An Active Directory domain administrator account for authentication The fully Qualified Domain Name FQDN of the Active Directory domain The NetBIOS domain name for the Active Directory domain The hostname or IP address hostname is preferred of the domain controller running the Active Directory domain The domain controller is a Windows Server 2000 or above computer...

Page 169: ...tings page170 Configuring Microsoft Networking page171 Configuring Date and Time To configure NAS to use an NTP server STEP 1 Start the web based configuration utility of your NAS device To start the web based configuration utility open a web browser and enter the following in the URL field http IP Address 8080 Where IP Address is the IP address of your NAS device STEP 2 Click Administration Gener...

Page 170: ...s and you cannot join the domain To avoid this possibility we recommend you use the domain controller as the NTP server STEP 6 To save your settings click Apply Configuring DNS Settings To configure DNS settings for your NAS follow these steps STEP 1 From the web based configuration utility of your NAS click Administration Network TCP IP STEP 2 In the Primary DNS Server field enter the IP address ...

Page 171: ...n Guide 171 4 Configuring Microsoft Networking To configure your NAS to be an Active Directory domain member follow these steps STEP 1 From the web based configuration utility of your NAS device click Network Services Microsoft Networking STEP 2 Click the AD Domain Member radio button STEP 3 Optional In the Server Description field enter a description of your NAS ...

Page 172: ...d click OK c At the command prompt enter the following nbtstat A IP_address_of_domain_controller The output of the command should be similar to the following C Users a_user nbtstat A 192 168 52 250 Local Area Connection 2 Local Area Connection Node IpAddress 192 168 52 39 Scope Id NetBIOS Remote Machine Name Table Name Type Status MY_DC 00 UNIQUE Registered NSS 00 GROUP Registered NSS 1C GROUP Reg...

Page 173: ...nd choose Properties c In the Properties window click Computer Name In the Properties window the Full computer name field displays the hostname For example if the full computer name is mydc example com the hostname of the domain controller is mydc You can also follow these steps to find the hostname of your domain controller a Click Start Run enter CMD in the Run window and click OK b In the comma...

Page 174: ...the drop down menu choose Domain Users c Verify that you see the list of all the Active Directory domain users d Click Administration User Groups e From the drop down menu choose Domain Groups f Verify that you see the list of all the Active Directory domain user groups If your NAS successfully joined the Active Directory domain you can access the NSS shared folders from any computer in the domain...

Page 175: ...set the NAS system hardware the steps to take to replace a hard disk what to do in the event of a power outage and how your system temperature is protected The following sections are included Restart or Shut Down the NAS Hardware System Reset Disk Failure or Malfunction Power Outage or Abnormal Shutdown System Software Abnormal Operation System Temperature Protection ...

Page 176: ... To restart the NAS immediately click RESTART To shutdown the NAS immediately click SHUTDOWN You can also press the power button for 5 seconds to turn off the NAS The NAS beeps once and shuts down immediately Hardware System Reset There are two ways to reset the NAS system hardware basic and advanced NOTE Hardware system reset as described in this chapter is different from the Administration Resto...

Page 177: ...To prevent the unintentional loss of NAS system settings be sure to read and understand the basic and advanced descriptions of the hardware system reset function before performing a system hardware reset NOTE To reset the system by the reset button the option Enable configuration reset switch in Administration Hardware must be activated ...

Page 178: ... System Basic System Reset 1 beep Advanced System Reset 2 beeps All NAS models Press the reset button for 3 seconds Press the reset button for 10 seconds Feature Function Setting after 3 Second Reset System administration password admin Administration Network TCP IP Obtain IP address settings automatically via DHCP Administration Network TCP IP Disable Jumbo Frame General Settings System Administr...

Page 179: ...an advanced system reset STEP 1 Press and hold the reset button for 10 seconds you will hear two beeps at the third and the tenth seconds STEP 2 Wait for the NAS to reboot STEP 3 Adjust NAS system settings as necessary Disk Failure or Malfunction If one of your disks fail the status indicator on the NAS will blink red you can verify that a disk failure has occurred by viewing the system logs NOTE ...

Page 180: ...the drive and place it into the RAID array This operation may take several minutes or hours depending on the size of the disk and RAID array STEP 8 If you are using a non RAID disk configuration you may need to reformat and reconfigure the new disk You can change disk configuration from Disk Management Volume management NOTE You can view the System Logs to verify that the NAS has returned to norma...

Page 181: ...nfiguration is lost configure the system again STEP 2 In the event of abnormal operation of the NAS contact customer service for technical support System Software Abnormal Operation If the system software does not operate properly the NAS automatically restarts toresumenormaloperation If you find thatthe system restarts continuously itmay fail to resume normal operation In this case contact techni...

Page 182: ...ffixed battery so for product safety and data integrity reasons such battery should only be removed or replaced professionally by a repair technician or waste management professional Please contact Cisco or an authorized service agent if the product fails to perform due to malfunction of the permanently affixed battery CAUTION There is the danger of explosion if the battery is replaced incorrectly...

Page 183: ...improperly configured Jumbo Frame setting or an incompatibleswitch resetthenetwork settings by pressingtheresetbuttononthe back panel of the NAS for 3 seconds Before You Begin the Troubleshooting Process CAUTION Before troubleshooting the RAID configuration of your NAS back up the important data on the NAS to avoid any potential data loss CAUTION Insert or remove only one drive from the NAS at a t...

Page 184: ...tem Administration System Logs window and search for error messages similar to the following sample message Error occurred while accessing Drive 2 Drive 2 has been removed This message indicates that the hard drive in slot 2 has failed STEP 3 Replace the failed drives with new drives After inserting the new hard drives the RAID rebuilding should start STEP 4 If the rebuilding succeeds the NAS will...

Page 185: ...n Guide 185 6 Execute RAID 1 migration a Format one of the new drives as a single drive b Back up the data on the NAS to the new drive using Web File Manager c Unplug the drive with errors and insert a new drive in its place d Execute a RAID 1 migration STEP 7 If the RAID configuration is RAID 5 or 6 back up the data and run system installation and configuration again ...

Page 186: ...tem Information Using the LCD Display System Messages System Configuration Using the LCD Display When the NAS is configured and the device is powering up you can view the NAS name and IP address For example For the initial or first time installation the LCD display shows the number of hard drives detected and the IP address N A S B E 4 5 E 2 1 2 7 2 1 0 1 3 9 1 5 2 Number of Disks Detected Default...

Page 187: ...configure the disks using the LCD display STEP 1 At the prompt Config Disks in the LCD display press Select to choose the disk configuration For example when you power on theNAS with fivedisks installed theLCD display shows Number Item Description 1 Enter Displays options for configuration or status such as bootup progress disk configuration and volume After configuration you can view the hostname...

Page 188: ...that data is not lost as long as one disk survives Total capacity of the array equals the capacity of the smaller disk RAID 5 Combines three or more disks in a way that protects data against loss of any single disk RAID 6 Combines four or more disks in a way that protects data against loss of any two disks STEP 2 After choosing the disk configuration press Enter The LCD display shows the configura...

Page 189: ...ose Disk Management Encrypted File System from the Navigation menu See Encrypted File System page115 STEP 4 Press Enter to continue The system configuration progress is displayed When the configuration is complete you will receive an IP address and default NAS device name that is shown in the LCD display STEP 5 Start a web browser You can access the management GUI from a web browser using either t...

Page 190: ...ect button to move forward through the options From the Main Menu you can view system information shut down or reboot the NAS or modify the password for the LCD display The Main Menu displays the following items TCP IP Physical Disk Volume System Shut Down Reboot Password Back TCP IP From the TCP IP menu press the Select button to move forward through the options In TCP IP you can view the followi...

Page 191: ...address is configured shows static IP address subnet mask gateway and DNS of LAN 1 and LAN 2 Network Settings BACK Move back in the menu options Back to Main Menu Return to the Main Menu Physical Disk In Physical disk you can view the following options Disk Info Back to Main Menu To view the physical disk STEP 1 From the Main Menu press the Select button until the Physical disk option is displayed...

Page 192: ...ation and storage capacity The second line shows the member drive number of the configuration STEP 3 If there is more than one volume press the Select button to view the information STEP 4 When Back to Main Menu is displayed press the Enter button to return to the Main Menu The following table shows the description of the LCD messages for RAID 5 configuration R A I D 5 7 5 0 G B D r i v e 1 2 3 4 ...

Page 193: ...and system temperatures are displayed STEP 3 Press the Select button to view the rotation speed ofthe system fan The NSS 326 displays FAN1 and FAN2 STEP 4 Press the Select button When Back to Main Menu is displayed press the Enter button to return to the Main Menu Shut Down Use the Shut down option to power off the NAS To power off the NAS STEP 1 From the Main Menu press the Select button until th...

Page 194: ...rd The default password of the LCD display is blank Enter the Password option to change the password of the LCD display NOTE The LCD password is not the same as the admin account password To change the password of the LCD display STEP 1 From the Main Menu press the Select button until the Password option is displayed The following is shown STEP 2 Select Yes to continue STEP 3 Enter a password with...

Page 195: ...he next message S y s t e m E r r o r P l s C h e c k L o g s System Message Description Sys Fan Failed System fan failed Sys Overheat System is overheated HDD Overheat Disk overheated CPU Overheat CPU is overheated Network Lost Both LAN 1 and LAN 2 are disconnected in Failover or Load Balancing mode LAN1 Lost LAN 1 is disconnected LAN2 Lost LAN 2 is disconnected HDD Failure Disk has failed HDD Ej...

Page 196: ...Using the LCD Display System Messages Cisco Small Business NSS 322 NSS 324 and NSS 326 Smart Storage Administration Guide 196 7 ...

Page 197: ...in 177 x 180 x 235 mm 6 89 x 10 12 x 9 25 in 175 x 257 x 235 mm Net Weight 3 84 lbs 1 74 kg 8 04 lbs 3 65 kg 11 46 lbs 5 2 kg Gross Weight 11 02 lbs 5 kg 18 43 lbs 8 36 kg 22 35 lbs 10 14 kg Hardware Specifications Network 2 Gigabit LAN ports 2 Gigabit LAN ports 2 Gigabit LAN ports eSATA 2 back 2 back 2 back Memory 1GB DDRII RAM 1GB DDRII RAM 1GB DDRII RAM Flash 512 MB 512 MB 512 MB USB 2 0 x 5 1 ...

Page 198: ...ture 4 to 158 F 20 to 70 C 4 to 158 F 20 to 70 C 4 to 158 F 20 to 70 C Operating Humidity 0 to 80 percent relative humidity 0 to 80 percent relative humidity 0 to 80 percent relative humidity Storage Humidity 0 to 95 percent relative humidity 0 to 95 percent relative humidity 0 to 95 percent relative humidity Operating Altitude from mean sea level 52 ft to 10 000 ft 16 m to 3 048 m 52 ft to 10 000...

Page 199: ...pport tsd_cisco_small_business _support_center_contacts html Software Downloads Login Required Go to tools cisco com support downloads and enter the model number in the Software Search box Product Documentation NSS 322 NSS 324 and NSS 326 Smart Storage Datasheets Firmware Quick Start Guides FAQs Application Notes Release Notes Approved Vendor List Regulatory Compliance and Safety Information www c...

Page 200: ...Where to Go From Here Cisco Small Business NSS 322 NSS 324 and NSS 326 Smart Storage Administration Guide 200 B ...

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