Shared lines
Your system administrator might ask you to use a shared line if you:
•
Have multiple phones and want one phone number
•
Share call-handling tasks with coworkers
•
Handle calls on behalf of a manager
Remote-in-use icon
The remote-in-use icon appears when another phone that shares your line has a connected call. You can place
and receive calls as usual on the shared line, even when the remote-in-use icon appears.
Call information and Barge
Phones that share a line each display information about calls that are placed and received on the shared line.
This information might include caller ID and call duration. See the Privacy section for exceptions.
When call information is visible in this way, you and the coworkers who share a line can use Barge or cBarge
to join a call.
Barge, cBarge, and shared lines
You can use barge features (cBarge or Barge) to add yourself to calls on your shared line. Calls must be
nonprivate calls.
Depending on how your phone is configured, you can add yourself to a nonprivate call on a shared line using
either cBarge or Barge:
•
cBarge converts the call into a standard conference, allowing you to add new participants.
•
Barge enables you to add yourself to the call but does not convert the call into a conference or allow
you to add new participants.
Related Topics
Shared lines, on page 54
Conference calls, on page 34
Single-button and multitouch Barge
Your system administrator determines whether the barge feature on your phone operates as a single-button
or multitouch feature.
•
Single-button barge allows you to press a line button to barge a call (if only one call is on the line).
•
Multitouch barge allows you to view call information before barging.
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Calling tasks
Shared lines
