Then...
If you want to...
Press
if it is not lit. Or, if
is lit, tap
Answer
.
The phone selects the ringing line automatically. For the
option to select the primary line each time, contact your
system administrator.
Note
If you are using a wireless headset, refer to the wireless headset
documentation.
Answer with a headset
Press
, or tap
Answer
.
The phone selects the ringing line automatically. For the
option to select the primary line each time, contact your
system administrator.
Note
Answer with the speakerphone
Tap
Answer
.
Switch from an active call to answer a
new call
Tap
Answer
.
Answer by using call waiting
Tap
Divert
.
Send a call to a voice message system
Use AutoAnswer.
Autoconnect calls
Use Call Park, Directed Call Park, or Assisted Directed Call Park.
Retrieve a parked call on another phone
Use Call Pickup.
Use your phone to answer a call that is
ringing elsewhere
Set up Mobile Connect and answer your phone.
If you answer a call on your mobile phone, and you have
configured up to four IP Phones as shared lines, the additional
phones stop flashing when you answer the call.
Answer a call on your mobile phone or
other remote destination
Tips
•
If parties on a call hear a beep, the call may be monitored or recorded. Contact your system administrator
for more information.
•
If you work in a contact center or similar environment, you can create, update, and delete your own
prerecorded greeting that plays automatically if Agent Greeting is configured on your phone. For more
information, contact your system administrator.
•
A Call Chaperone user cannot answer an incoming call while calls are chaperoned.
Disconnect call
To end a call, simply hang up. The following table provides more details.
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Calling tasks
Disconnect call
