•
Maintenance agreement or warranty information
•
Brief description of the problem
•
Brief explanation of the steps you have already taken to isolate and resolve the problem
Finding the Serial Number
If you contact Cisco Technical Assistance, you need to know the switch serial number. The figure shows
where the serial number is located. You can also use the
show version
privileged EXEC command to see the
serial number.
Figure 66: Serial Number on the Chassis
Catalyst 6880-X Switch Hardware Installation Guide
OL-30827-02
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Troubleshooting
Finding the Serial Number