C H A P T E R
9-1
Cisco Unified IP Video Phone 7985G Administration Guide
OL-8726-02
9
Troubleshooting and Maintenance
This chapter provides information that can assist you in troubleshooting problems
with your Cisco Unified IP Video Phone 7985G or with your IP telephony
network. It also explains how to clean and maintain your phone.
For additional troubleshooting information, refer to the
Using the 79xx Status
Information For Troubleshooting
tech note. You can find that document that is
available to registered Cisco.com users at this URL:
http://www.cisco.com/warp/customer/788/AVVID/telecaster_trouble.html
This chapter includes these topics:
•
Resolving Startup Problems, page 9-2
•
General Troubleshooting Tips, page 9-11
•
Resetting or Restoring the Cisco Unified IP Video Phone, page 9-13
•
Using the Quality Report Tool, page 9-15
•
Where to Go for More Troubleshooting Information, page 9-16
•
Cleaning the Cisco Unified IP Video Phone, page 9-16