Appendix A Providing Information to Users Via a Website
How Users Obtain Support for the Cisco Unified IP Video Phone
A-2
Cisco Unified IP Video Phone 7985G Administration Guide
OL-8726-02
How Users Obtain Support for the Cisco Unified IP
Video Phone
To successfully use some of the features on the Cisco Unified IP Phone (including
speed dial, services, and voice-messaging system options), users must receive
information from you or from your network team or be able to contact you for
assistance. Make sure to provide end users with the names of people to contact for
assistance and with instructions for contacting those people.
How Users Access the Online Help System on the
Phone
This Cisco Unified IP Video Phone 7985G provides access to a comprehensive
online help system. To view the main help menu on a phone, press the
?
button on
your phone and wait for several seconds for the menu to appear. If you are already
in Help, press
Main
.
Main menu topics include
•
About Your Cisco Unified IP Phone—Descriptive information about the
phone model
•
How do I...?—Procedures and information about commonly used phone tasks
•
Calling Features—Descriptions and procedures for using calling features,
such as conference and transfer
•
Help—Tips on using and accessing Help
You can also use the
?
b
utton to obtain information about softkeys, menu items,
and the help system itself. Refer to
Cisco Unified IP Video Phone 7985G Phone
Guide
for more information.