Chapter 3 Placing a Call and Other Basic Phone Tasks
Forwarding Calls to Another Extension
3-14
Cisco IP Phone 7960 and 7940 Series User Guide
78-10182-08
Related Topics
•
Using Fast Dials, page 5-12
•
Making Telephone Calls, page 3-1
Forwarding Calls to Another Extension
Call forwarding allows you to redirect all incoming calls from your
Cisco IP Phone to another number.
Use call forwarding to:
•
Send incoming calls to another number where you can answer the calls (for
example, if you are going to be working in an alternate office).
•
Send incoming calls directly to voice mail. Your desk phone does not ring
when calls are routed to your voice mail through the call forwarding feature.
Call forwarding can send your calls to another IP Phone or to a traditional analog
phone.
If there is no answer at the forwarded number, either a person or voice mail, the
call will be sent back to your voice mail system.
Related Topics
•
Setting Up Call Forwarding on Your Phone, page 3-14
•
Setting Up Call Forwarding When Not at Your Phone, page 3-15
•
Canceling Call Forwarding, page 3-16
Setting Up Call Forwarding on Your Phone
Follow these steps to set up call forwarding on your phone.
Procedure
Step 1
Press the CFwdAll softkey. You should hear two beeps.
Step 2
Enter the number to which you want to forward all of your calls, exactly as you
would if you were placing a call to that number.
