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Cisco Unified IP Conference Station 7937G Administration Guide for Cisco Unified Communications Manager 6.0
OL-11560-01 Rev. B0
Chapter 9 Troubleshooting and Maintenance
Resetting or Restoring the Conference Station
Performing a Factory Reset
When you perform a factory reset of the conference station, the following information is erased or reset
to its default value:
•
LSC—Erased
•
User configuration settings—Reset to default values
•
Network configuration settings—Reset to default values
•
Call histories—Erased
•
Locale information—Reset to default values
•
Conference station application—Erased (conference station recovers by loading the
term70.default.loads file or the term71.default.loads file, depending on the conference station
model)
Before you perform a factory reset, ensure that the following conditions are met:
•
The conference station must be on a DHCP-enabled network.
•
A valid TFTP server must be set in DCHP option 150 or option 66 on the DHCP server.
•
The term70.default.loads file or the term71.default.loads file and the files specified in that file
should be available on the TFTP server that is specified by the DHCP packet.
To perform a factory reset, press the
Applications
button, and then press
**1
. This factory reset
sequence also works from any other screen that does not accept user input.
Table 9-2
Basic Reset Methods
Operation
Procedure
Explanation
Restart conference
station
Press the
Applications
button, and then
press
**#**
.
Note
This sequence also works from any
other screen that does not accept
user input.
Resets any user and network configuration changes
that you have made, but that the conference station has
not written to its Flash memory, to previously-saved
settings, then restarts the conference station.
Erase
softkey
From the Settings menu, unlock conference
station options (see the
“Unlocking and
Locking Options” section on page 4-3
).
Then, press the
Erase
softkey. (You may
have to press the more softkey to see Erase.)
Resets user and network configuration settings to their
default values and restarts the conference station.
From the Network Configuration menu,
unlock conference station options (see the
“Unlocking and Locking Options” section
on page 4-3
). Then, press the
Erase
softkey.
(You may have to press the more softkey to
see Erase.)
Resets network configuration settings to their default
values and resets the conference station. (This method
causes DHCP to reconfigure the IP address of the
conference station.)
From the Security Configuration menu,
unlock conference station options (see the
“Unlocking and Locking Options” section
on page 4-3
). Then, press the
Erase
softkey.
(You may have to press the more softkey to
see Erase.)
Restarts the conference station.
