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Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1
OL-7104-01
Chapter 9 Troubleshooting the Cisco Wireless IP Phone 7920
Cisco 7920 Configuration Utility Troubleshooting Tips
Windows User Interface Operation Errors
Table 9-2
lists error codes, possible problems, and possible solutions for Windows
user interface (UI ) operations when working with the Cisco 7920 Configuration
Utility. When you enter values into the Windows fields, you might encounter the
following errors:
TCP Connection Errors
Table 9-3
lists error codes, possible problems, and possible solutions for TCP
connection errors when working with the Cisco 7920 Configuration Utility.
Table 9-2
Windows UI Operation Errors
Error Code Possible Problem
Possible Solution
ERR001
String length is too long.
Shorten the string length.
ERR002
Number is out of range.
Enter the number in the proper range.
ERR003
Incorrect IP address format.
Set the IP address in the range of 1.0.0.1 to
255.255.255.255, and set the subnet mask in the
range of 1.0.0.0 to 255.255.255.255.
Table 9-3
TCP Connection Errors
Error Code
Possible Problem
Possible Solution
ERR100
The connection has been dropped
because of a network failure or
because the phone failed to respond.
Check the PC’s IP settings. See the
“Activating the
USB Port on the Phone” section on page 4-5
.
ERR101
The specified address is already in
use.
Close the application that has the same IP address
or port number.
•
TCP: The default IP address for Cisco
Wireless IP Phone 7920 is 192.168.1.1; the
default port number is 5001.
•
TFTP: 69 is the default port number.
Summary of Contents for 7920 - Unified Wireless IP Phone VoIP
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