Chapter 4 Using the Cisco 7920 Configuration Utility
Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility
4-38
Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1
OL-7104-01
Check the Network IP Addresses
When you launch the Cisco 7920 Configuration Utility from your PC, the utility
tries to connect to the 192.168.1.x network through the USB interface. If your
wireless network is utilizing the 192.168.1.x network, the USB adapter fails to
load the Cisco Wireless IP Phone 7920 configuration after you enable the USB
port on the phone.
To ensure there is no network connectivity between the PC and the 192.168.1.x
network, follow these steps:
Procedure
Step 1
On the Cisco Wireless IP Phone 7920, choose
Network Config > 802.11b
Configuration > Wireless Settings
,
Step 2
Change either the Service Set Identifier (SSID) or the authentication mode.
Step 3
Power off the phone.
Step 4
Power on the phone.
Step 5
Enable the USB.
Step 6
Use the Cisco 7920 Configuration Utility to modify the phone settings as
necessary.
Related Topics
•
Connecting the Cisco 7920 Configuration Utility to a Phone, page 4-5
•
How to Use the Cisco 7920 Configuration Utility, page 4-4
Summary of Contents for 7920 - Unified Wireless IP Phone VoIP
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