Contents
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Cisco Intrusion Prevention System Sensor CLI Configuration Guide for IPS 5.0
78-16527-01
Device Access Issues
C-18
Verifying the Interfaces and Directions on the Network Device
C-19
Enabling SSH Connections to the Network Device
C-20
Blocking Not Occurring for a Signature
C-21
Verifying the Master Blocking Sensor Configuration
C-22
Logging
C-23
Enabling Debug Logging
C-23
Zone Names
C-27
Directing cidLog Messages to SysLog
C-28
Verifying the Sensor is Synchronized with the NTP Server
C-29
TCP Reset Not Occurring for a Signature
C-29
Software Upgrades
C-31
IDS-4235 and IDS-4250 Hang During A Software Upgrade
C-31
Which Updates to Apply and Their Prerequisites
C-31
Issues With Automatic Update
C-32
Updating a Sensor with the Update Stored on the Sensor
C-33
UNIX-Style Directory Listings
C-34
Troubleshooting IDM
C-34
Increasing the Memory Size of the Java Plug-In
C-34
Java Plug-In on Windows
C-35
Java Plug-In on Linux and Solaris
C-35
Cannot Launch IDM - Loading Java Applet Failed
C-36
Cannot Launch IDM -Analysis Engine Busy
C-37
IDM, Remote Manager, or Sensing Interfaces Cannot Access the Sensor
C-37
Signatures Not Producing Alerts
C-38
Troubleshooting IDSM-2
C-38
Diagnosing IDSM-2 Problems
C-39
Switch Commands for Troubleshooting
C-39
Status LED Off
C-40
Status LED On But IDSM-2 Does Not Come Online
C-42
Cannot Communicate With IDSM-2 Command and Control Port
C-42
Using the TCP Reset Interface
C-44
Connecting a Serial Cable to IDSM-2
C-44
Troubleshooting AIP-SSM
C-44
Gathering Information
C-46
Tech Support Information
C-47
Overview
C-47
Displaying Tech Support Information
C-47
Tech Support Command Output
C-48