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© Copyright Charge Amps AB 
Doc. Nr: 130741-EN 

Rev 01 
 

Charge Amps 
Frösundaleden 2B 

SE-169 75 Solna 
Sweden 

www.chargeamps.com 

Org. No. 556897-7192 

Registered office: Solna 

 

 

17 

 

7.

 

Cloud connectivity 

Charge Amps Cloud and Charge Amps App are available for Charge Amps Halo 
connected to Charge Amps as cloud provider.  
For Charge Amps Halos connected to other cloud providers, please refer to the cloud 
provider for inquiries about portals and apps.  
Contact the cloud provider to verify a successful connection. 
 

Charge Amps

 App  

         

 

 

 

Charge Amps

 Cloud  User   

Charge Amps

 Cloud  Partner 

   

 

 

https://my.charge.space/    

https://my.charge.space/partner 

 

 

 

Visit link to find full product documentation. 

 

https://www.chargeamps.com/product/charge-amps-halo
 

Summary of Contents for Halo

Page 1: ...Charge Amps Halo Installation Manual 3 7 kW 7 4 kW and 11 kW ...

Page 2: ...evant EU directives Neglecting to follow and carry out the directions instructions and safety precautions of this installation manual implies that any warranty provisions will be cancelled and that Charge Amps AB can reject any and all claims for compensation in connection with any injuries damage or incidents direct or indirect that are a result of such negligence The manufacturer does not give a...

Page 3: ...4 Before Installation 8 4 1 Recommended tools 8 4 2 Materials provided by installer 8 4 3 Mounting requirements 9 4 4 Electric requirements 9 5 Installation 10 6 Configuration 14 6 1 Connect to WiFi 14 6 2 Connect via LAN 15 6 3 Local management interface settings 15 7 Cloud connectivity 17 7 1 Create a Charge Amps Partner account 18 8 Troubleshooting 18 8 1 Restart 18 8 2 Reset to factory default...

Page 4: ...condition and that all cables are properly seated before use Do not immerse the product in water subject it to physical abuse or insert foreign objects in any part of the product Always store the EV connector in the holder when not in use Never use an adapter between the EV connector and the electric vehicle Make sure to always wind up the EV charging cable while not in use to prevent risk of dama...

Page 5: ...Yes Type A Operating temperatures 30 C to 45 C IP rating IP 66 main unit IP 44 EV connector and socket outlet IK rating IK10 Cable length 7 5 m Dimensions W x D x H Main unit 262 x 159 x 203 mm Connector 81 x 125 x 88 mm Weight 4 kg RFID Frequency Range 13 553 13 567 MHz RFID Output 31 dBm WiFi Frequency Range 2412 2484 MHz WiFi Output 802 11 b g n 20 17 14 dBm Rated voltage Un of the ASSEMBLY 230...

Page 6: ...xternal RCD type A is needed Types of system earthing for which the charger is designed TN IT TT Indoor and outdoor installation Yes Stationary or movable Stationary Intended for use by ordinary persons Yes External design Enclosed wall mounted surface type ASSEMBLY Type of construction Fixed Locations with restricted access or non restricted access Non restricted access Method of mounting Wall mo...

Page 7: ...harge Amps Frösundaleden 2B SE 169 75 Solna Sweden www chargeamps com Org No 556897 7192 Registered office Solna 7 3 Product overview 3 1 Parts A Centre light RFID reader B Ring light C Socket outlet some models only D EV connector A B C D E F G I J K H ...

Page 8: ...mber and password Quick Guide User 4 Before Installation 4 1 Recommended tools Screwdriver flat bladed screwdriver for electrical installations 3 5 mm Drill for screw plug for wall mount Laser spirit level for proper mounting on the wall Wire stripper for cabling Angled Allen key H4 4 2 Materials provided by installer 3 x 5 mm flat head stainless screws type A2 or A4 with associated plugs if requi...

Page 9: ...or must be of short type N B Ethernet connection is only available for Charge Amps Halo OCPP version 4 4 1 Check the following before installation The power is switched off at the main switch The incoming cabling is dimensioned to be able to connect the Charge Amps Halo o Minimum 2 5 mm2 for 16 A Electrical conditions in the facility and cable lengths may require a higher cross sectional area to m...

Page 10: ...e functionality as RCD type B and replace the requirement of an RCD type B according to IEC 61851 5 Installation 1 Switch off the power at the main switch 2 Make sure that the feed cable is isolated 3 Unpack Charge Amps Halo 4 Mount a separate type A RCD on the feed line to the Charge Amps Halo 5 Open the Charge Amps Halo with an Allen key H4 Make sure that the O rings securing the screws do not c...

Page 11: ...e that this area is flat and clean to ensure no water leakage 10 Mount the back cover on to the wall Make sure the mounting surface is vertical and flat Important Make sure to always use sealant 11 Mark and drill mounting holes on the wall for the EV connector holder Place the holes for the EV connector holder approximately 30 cm to the right of Charge Amps Halo 12 Mount the EV connector holder 13...

Page 12: ...12 Connection in TN and TT network 3 7 kW 7 4 kW Connect L1 N and PE L2 and L3 are optional but recommended Connecting L2 and L3 enables connection to load balancing and cloud services with settings to select the phase that has the smallest load in the property 11 kW Connect all 5 cables Connection of 1 phase in IT network 17 Refit the terminals in the front cover ...

Page 13: ...tenna cable some models only 18 Refit the front cover to the back cover Carefully check that All O rings around the fastening screws are in place No cables are pinched All cables are properly seated The front cover is mounted with Charge Amps logo facing the upright direction 19 Tighten the four H4 Allen head screws with a torque of 1 5 2 0 Nm 20 Switch the power on at the main switch A start up s...

Page 14: ...nected to a network Charge Amps Halo WiFi access point is only accessible within 10 minutes after power on 1 Connect to Charge Amps Halo WiFi using a smartphone tablet or a computer To avoid conflicting WiFi set to airplane mode SSID HALO_nnnnnnM nnnnnn equals the last 6 digits of the serial number Password Enter the Charge Amps Halo pin code 2 Start a web browser and type in 192 168 250 1 as sear...

Page 15: ...alo to internet 4 Click Refresh to save 6 2 Connect via LAN N B Only available for Charge Amps Halo OCPP version 1 Make sure that Charge Amps Halo is connected to the local network via LAN cable 2 Start a web browser using a computer or smart phone and enter the IP address assigned to Charge Amps Halo as search path The IP address can be seen in the router or DHCP server that manages the distribut...

Page 16: ...eden www chargeamps com Org No 556897 7192 Registered office Solna 16 1 Select the RFID tab and follow the instructions 2 Click Refresh to save 6 3 3 Connect cloud provider N B Not applicable for Charge Amps Cloud users 1 Select the OCPP tab and enter the cloud provider url 2 Click Refresh to save ...

Page 17: ...mps Halo connected to Charge Amps as cloud provider For Charge Amps Halos connected to other cloud providers please refer to the cloud provider for inquiries about portals and apps Contact the cloud provider to verify a successful connection Charge Amps App Charge Amps Cloud User Charge Amps Cloud Partner https my charge space https my charge space partner Visit link to find full product documenta...

Page 18: ...ort charge amps com stating the following a User account login name b Company name c Company postal address d Company email e Company phone number f Company organization number g Company representative 3 Charge Amps will notify you by email when your Partner account has been created 8 Troubleshooting 8 1 Restart Restart by power cycle the charger Restart the charger using the local management inte...

Page 19: ...rm a factory reset of Charge Amps Halo before powering it down Contact the supplier before performing this action The power supply to the charger must be isolated before dismounting starts Use this installation manual and follow the steps in reverse to dismount Charge Amps Halo in the correct order 10 Product support and service If your question is not answered in the manual please contact the sup...

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