© Copyright Charge Amps AB
Doc. Nr: 130741-EN
Rev 01
Charge Amps
Frösundaleden 2B
SE-169 75 Solna
Sweden
www.chargeamps.com
Org. No. 556897-7192
Registered office: Solna
18
7.1.
Create a Charge Amps Partner account
Installation of Charge Amps products require a Charge Amps Partner account.
Use your login credentials or create a new account.
1.
Create a User account at Charge Amps Cloud https://my.charge.space/
N.B Do not register the EV charger. Configuration is made in the Partner interface.
2.
Send an email to Charge Amps ([email protected]) stating the
following:
a.
User account login name
b.
Company name
c.
Company postal address
d.
Company email
e.
Company phone number
f.
Company organization number
g.
Company representative
3.
Charge Amps will notify you by email when your Partner account has been
created.
8.
Troubleshooting
8.1.
Restart
•
Restart by power cycle the charger.
•
Restart the charger using the local management interface.
Navigate to the tab “System” and click on “Reboot system”.
•
As a last resort, perform a factory reset.
8.2.
Reset to factory default settings
N.B. Contact the supplier before performing this action.
Restore the charger to factory settings using the local management interface.
Select the tab “System” and click on “Factory Reset”.
