Troubleshooting Guide
Troubleshooting
Use the following checklist for troubleshooting if you have problems with your TV.
Consult your local dealer or service outlet if problems persist. Be sure all connections
are properly made when using with other units.
SYMPTOMS
POSSIBLE SOLUTION
TV does not
operate
- Make sure the AC power cord is securely plugged in to the
wall outlet and the TV.
- Try another AC outlet.
- Power is off, check fuse or circuit breaker.
- Unplug unit for an hour, then plug it back in.
Poor sound or no
sound
- Station or Cable TV experiencing problems, tune to another
station.
- Check sound adjustments (Volume or Mute).
- Check the audio cables installed properly.
- Check for audio language setting.
Poor picture or no
picture.
- Station or Cable TV experiencing problems, tune to another
station.
- Make sure channels are set into memory.
- Check antenna or Cable TV connections, adjust antenna.
- Check for sources of possible interference.
-
Check picture control adjustments.
The remote control
does not work
- Check to see if there any object between the product and
remote control Causing obstruction.
- Are batteries installed with correct polarity (+ to +, - to -)?
- Make sure Remote is aimed at sensor.
- Install new batteries
Power is suddenly
turned off
- Ensure the Sleep Timer is set to Off in the Setting menu.
- Check the power control settings. Power interrupted.
- No broadcast on station tuned with auto activated.
Picture appears
slowly after
switching on
- This is normal; the image is muted during the product startup
process. Please contact your service center, if the picture
has not appeared after five minutes.
No or poor color or
poor picture
- Adjust the color in menu option.
- Keep a sufficient distance between the product and the
VCR.
- Try another channel, the problem may be with the broadcast.
- Are the VIDEO cables installed properly?
- Activate the any function to restore the brightness of the
picture.
Poor reception on
some channels
- Station or cable product experiencing problems. Tune to
another station.
- Station signal is weak, reorient antenna to receive weaker
station.
- Check for sources of possible interference.
Horizontal/vertical
bars or picture
shaking
- Check for local interference such as an electrical appliance
or power tool.
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