Cellink BIO X6, User Manual

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BIO X6 User Manual v. 1.0 164
resulting from improper handling during delivery. The warranty also does not cover any
damages brought about because of an accident. All warranties are voided if the product has
been moved from the original country of purchase.
The guarantee and warranty do not cover any alterations or repairs made by a second or
third party. We are always eager to work with you personally to fix any problem that may
arise in the most efficient fashion meeting it
s specific case, but we do not suggest you to “rig”
up something outside of the recommended guidelines in your user manual unless personally
instructed by us to do so. CELLINK provides no guaranties on the safety or performance of
modified products. We are also not responsible for incorrect voltage being used,
environmental conditions (moisture, fire, water, flood, lightning, ext.), or any other form of
neglect on the customer’s part. If you are unsure about something, feel free to contact us
prior to using the product.
CELLINK is not responsible for damages cause by the use of old information. The latest
documentation is always available on our website.
The guarantee and warranty cover critical components only. For example, CELLINK will not
replace a bioprinter because of a perceived blemish in the paintjob. The critical components/
replacement parts do not carry a warranty themselves and are only covered in the initial 3
months warranty starting on the purchase date. Components not included in the warranty
include timing belts, linear ball bearings, rods, and the build platform.
Moving parts, although of the highest manufactured quality, must be properly maintained,
serviced and/or oiled, and the failure to do so will result in progressed wearing and tearing.
The heated build platform itself will be subjected to unavoidable scratching and wear upon
use. If you wish to order replacement parts, they are available in our online store, or by
contacting us personally by telephone or email. There is no warranty issued when exotic
printing material is used with the product and doing so is not recommended by us at
CELLINK. Foreign materials can damage the system. The warranty does not cover operating
the bioprinter at not recommended speeds and settings.
In the case that a repair is determined to be outside of the warranty and the buyer decides to
send back the product for repairs, the buyer will ship the product at their own expense. The
costs to repair the product will also be at the buyer’s expense.