Troubleshooting
TruVu™ UC561
CARRIER CORPORATION ©2021
Installation and Start-up Guide
All rights reserved
54
Net (Network Status) Tricolor LED
Color
Pattern
Condition
Message in Module
Status
Possible Solutions
Red
On
Ethernet connection problem
No Ethernet Link
•
Connect Ethernet Cable
•
Check other network
components
Red
1 blink
One of the following BACnet/IP
(Ethernet) DLL reporting issue:
•
Unable to create tasks
•
Unable to open socket for
BACnet port
BACnet/IP error
Cycle power
Blue
On
One of the following issues:
•
Port communication firmware
did not load properly
•
Port communication firmware
is not running
•
Invalid protocol selected
MSTP firmware error
•
Change protocol using
USB Service Port
•
Cycle power
Blue
1 blink
Invalid address selected for
protocol
Invalid address selection
for MSTP
Change MAC address to
unique address using USB
Service Port
Blue
2 blink
Controller has same MAC address
as another connected device
Duplicate address on
MSTP
Change MAC address to a
unique value using USB
Service Port to valid address
Blue
3 blink
Controller is the only device on the
network
No other devices
detected on MSTP
•
Check that network cable
is connected properly
•
Check that baud rate is
correct
Blue
4 blink
Excessive errors detected over 3
second period
Excessive
communication errors
on MSTP
•
Check that network cable
is connected properly
•
Check that baud rate is
correct
Green
On
All enabled networks are
functioning properly
No errors
No action required
Magenta
Operating system changes are
downloading
WARNING
This process could
take several minutes. Do NOT
power off the controller during the
download.
N/A
No action required
White
1 blink
every
second for
15
seconds
The Blink button on the controller
setup Local Network tab has been
pressed
N/A
No action required
Summary of Contents for TruVu UC561
Page 70: ......
Page 71: ...Carrier 2021 Catalog No 11 808 853 01 12 2 2021...
