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COPYRIGHT © 2001 CANON INC.

2000 2000 2000 2000

CANON SUPER G3 FAX BOARD-J1 REV.0 JUNE 2001

CHAPTER 3 TROUBLESHOOTING

3-2

1.4 Backing Up the Address Book

The data for an address book is stored on the host’s hard disk, and may be backed up us-

ing the remote user interface. If the user’s environment allows the use of a remote user inter-
face, advise the user to back up the data as often as possible. The presence of a backup will
make restoration as in response to a fault on the hard disk easy.

Remote UI
Additional Functions>Custom Settings>Fax Settings>Import/Export

F03-104-01

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Summary of Contents for Super G3 Fax Board-J1

Page 1: ...REVISION 0 JUNE 2001 FY8 13HD 000 COPYRIGHT 2001CANONINC 200CANONSUPERG3FAXBOARD J1REV 0JUNE2001PRINTEDINU S A SUPER G3 FAX BOARD J1 ...

Page 2: ...e technical information as the need arises In the event of major changes in the contents of this manual over a long or short period Canon will issue a new edition of this manual The following paragraph does not apply to any countries where such provisions are inconsistent with local law Trademarks The product names and company names used in this manual are the registered trademarks of the individu...

Page 3: ...item prohibiting disassembly to avoid electric shocks or problems Indicates an item requiring disconnection of the power plug from the electric outlet Indicates an item intended to provide notes assisting the understanding of the topic in question Memo Indicates an item of reference assisting the understanding of the topic in ques tion REF Provides a description of a service mode Provides a descri...

Page 4: ...odes Chapter 6 Error Code list of error codes main causes list of mea sures Appendix curcuit diagram The descriptions are updated from time to time to reflect product improvements and ma jor changes are communicated in the form of Service Information bulletins All service persons are expected to familiarize themselves with the contents of this Ser vice Manual and Service Information bulletins and ...

Page 5: ...ge level of a given signal is High while 0 is used to indicate Low The voltage value however differs from circuit to circuit In addition the asterisk as in DRMD indicates that the DRMD signal goes on when 0 In practically all cases the internal mechanisms of a microprocessor cannot be checked in the field Therefore the operations of the microprocessors used in the ma chines are not discussed they ...

Page 6: ...Diagram of the Off hook detection PCB 2 4 3 2 Functions of the Off hook detection PCB 2 4 4 Wiring Diagram 2 5 5 Signals 2 6 CHAPTER 3 TROUBLESHOOTING 1 Points to Note for Troubleshooting 3 1 1 1 When Turning Off the Main Power 3 1 1 2 Points to Note When Changing Service Mode Settings 3 1 1 3 Points to Note When Accessing the DC Controller PCB 3 1 1 4 Backing Up the Address Book 3 2 2 Problems at...

Page 7: ... the Settings 8 CLEAR 5 29 9 Test Mode 9 TEST 5 30 9 1 MODEM Test 5 31 9 1 1 Relay Test 5 31 9 1 2 Frequency Test FREQ 5 32 9 1 3 G3 Signal Transmission Test G3 Tx 5 33 9 1 4 DTMF Transmission Test 5 34 9 1 5 V 34 G3 signal Transmission Test V34G3Tx 5 35 9 2 Function Test 5 36 9 2 1 4800bps Signal Transmission Test 5 36 10 Service Report 5 37 10 1 System Data List 5 37 10 2 System Dump List 5 38 1...

Page 8: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 CHAPTER 1 OUTLINE ...

Page 9: ...ge processing functions and telephone based communication functions to enable a digital copier to operate as a highly functional fax in one machine It transmits images at a speed of 33 6 kbps max taking advantage of a V 34 standard mo dem recommended under ITU T 1 Super G3 FAX Board J1 2 Off hook detection Unit 3 Speaker Unit 1 2 3 F01 101 01 ...

Page 10: ...28 8Kbps 31 2Kbps 33 6Kbps G3proceduresignal ITU T V 21 No 2 300bps ITU T V 8 V34 300bps 600bps 1200bps Speed of Transmission 33 6Kbps 31 2Kbps 28 8Kbps 26 4Kbps 24Kbps 21 6Kbps 19 2Kbps 16 8Kbps 14 4Kbps 12Kbps TC9 6Kbps TC7 2Kbps 9 6Kbps 7 2Kbps 4 8Kbps 2 4Kbps equipped with auto fall back function Method of Coding JBIG MMR MR MH G3 Unique Abbreviation None Modem IC Conexant FM336 Error Correcti...

Page 11: ...ption size A3 297 420mm Density of scanning lines 600 600dpi Trial shot yes Memory Specifications Image memory 3 700 pages approx using Canon FAX standard Chart No 1 memory type hard disk about 4 GB of image area Method of Storage JBIG Other Specifications ECM Function yes Polling Function yes Memory Box Function yes Password Reception yes Transfer Function yes Telephone Number Notice Function as ...

Page 12: ...outside telephone mark FAX TEL Density Control lighter darker 9 settings Tel Line Type Pulse tone Volume Control alarm Volume 0 to 8 4 monitor volume 0 to 8 4 standard settings Store and Initialize possible 2 Store Destinations A many as 200 items 15 addresses each are indicated from 001 to 200 per screen and indexes may be stored may be stored for each 3 TX Settings ECM TX on off pause time 1 to ...

Page 13: ... vertical horizontal vertical only Two sided Print on off 2 on 1 Log on off 3 2 User Mode Report Settings level 1 level 2 1 Custom settings Fax TX report on for error only off yes Report with TX Image on off Activity report auto Print every 40 communications on off Send Receive separate on off Daily Activity Report Time on off on time input RX report on for error only off memory box RX report on o...

Page 14: ...lect Original Unit on off on Select address Print RX Document on off Transfer Start Time everyday 5 times Select Days 5 times by day of week off Transfer Ending Time everyday 5 times Select Days 5 times by day of week off 4 memory Lock setting on off on option setting Password optional report print on off memory Lock start time every day 5 time select Days 5 times by day of week off memory Lock En...

Page 15: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 CHAPTER 2 BASIC OPERATION ...

Page 16: ...on the line It is equipped with a 256K byte internal ROM and a 10K byte internal RAM and is driven by 3 3 V ASIC IC46 MB87J1762PFVS from Fujitsu is an ASIC chip D used for JBIG coding decoding and SDRAM control A 64M bit SDRAM is connected to it MPU CHIP C CHIP D PORT IC MPU IC34 ASIC Chip D IC43 ASIC PORT IC IC16 MODEM IC FM336 IC11 Analog level adjustment circuit ASIC Chip C IC46 SDRAM 64Mbit IC...

Page 17: ...pgraded by downloading using a Service Support Tool or by replacement ASIC IC16 µPD65882GC 015 8EU from NEC is an ASIC port IC and is used to control the NCU and various ports such as for speakers SDRAM IC6 The 64M bit SDRAM serves as memory for coding decoding of image data for transmis sion reception or as a work area for the MPU RESET IC IC3 The reset IC is used when resetting the MPU of the Bo...

Page 18: ... mo dem from invading the reception circuit Dial Pulse Generation Circuit The dial pulse generation circuit generates dial pulses by turning on and off the relay in the circuit using control signals from the G3 fax control PCB thereby enabling the fax board to transmit dial signals using the dial line Off Hook Detection Circuit It identifies the condition of the telephone or the handset option con...

Page 19: ...rmer is used to separate the primary side and the secondary side by an electrical means All Day Power Supply Circuit The main controller circuit generates all day 5 VB from all night 3 3 VB To operate the FC detection circuit of the G3 fax control PCB at all times the 5 VB voltage is sent to the G3 fax control PCB by way of the Off hook detection PCB Off hook detection PCB Power supply circuit for...

Page 20: ...l PCB Main Controller PCB NCU PCB Main Controller PCB J1059 Composite Power Supply PCB J124 Main power Supply PCB J204 Speaker Arrester GND DIMMROM J912 J911 1 7 J10 J2 J1 J900 J9020 J2002 J4 1 5 J1005 1 40 1 2 1 6 J11 1 72 J106 1 50 J31 1 40 1 14 1 2 J104 1 2 J714 1 3 1 2 1 2 J715 J105 1 14 J103 1 23 J102 1 6 J101 1 23 1 10 1 2 1 2 J718 J713 J712 1 4 Off hook detection ...

Page 21: ...on signal H present A16 A5 NC not used A17 A4 NC not used A18 A3 GND 3 3V ground A19 A2 FSPKON speaker ON L being generated A20 A1 HPDIR not used B1 B20 PWCTL ESS release command signal to fax board L ESS release B2 B19 CICNT pseudo CI control signal B3 B18 NC not used B4 B17 ESSACT ESS release request signal L ESS release for G4 B5 B16 FSPOUT line monitor analog output B6 B15 GND 3 3V ground B7 B...

Page 22: ... 6 LPL1 line polarity signal 1 H L1 positive 7 7 HOOK2 external telephone off hook detection signal H off hook 8 8 HOOK1 extension telephone off hook detection signal H off hook 9 9 CI0R CI1 and CI2 OR signal H C1 present 10 10 CI2 CI detection signal 1 H CI present 11 11 CI1 CI detection signal 2 H C1 present 12 12 LPRD polarity reversal detection relay drive signal H ON 13 13 DCD DC relay drive ...

Page 23: ...me drive power supply 9 7 J124 GND2 5V digital ground 10 8 J124 GND2 5V digital ground 11 9 J124 5V 5V power supply at time of ESS OFF 12 10 J124 5V 5V power supply at time of ESS OFF 13 1 J715 5VS ESS 5V all time drive power supply 14 1 J715 GND1 5VS analog ground G3 fax control PCB J105 Relay connector to speaker J105 SPK signal Description 1 1 SPKR1 Speaker output 2 2 SPKR2 Speaker output NCU P...

Page 24: ...sed Off hook detection PCB J713 Main power supply PCB J204 J713 J204 signal Description 1 9 24VU3 24V power supply 2 10 OVU3 24V ground Off hook detection PCB J715 G3 fax control PCB J104 J715 J104 signal Description 1 13 5VB 5V all day power supply 2 14 OVA 5V all day ground Off hook detection PCB J718 not used Modular PCB J912 Modular Cable J912 Cable signal Description 1 L22 not used 2 L21 not ...

Page 25: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 CHAPTER 3 TROUBLESHOOTING ...

Page 26: ...In response a memory clear list will be generated 1 2 Points to Note When Changing Service Mode Settings If you ever change service mode settings be sure to turn off and then on the main power The settings made in service mode are stored on the host s hard disk The settings related to the Board are loaded from the hard disk to the G3 fax control PCB requiring that that main power be turned off and...

Page 27: ...red on the host s hard disk and may be backed up us ing the remote user interface If the user s environment allows the use of a remote user inter face advise the user to back up the data as often as possible The presence of a backup will make restoration as in response to a fault on the hard disk easy Remote UI Additional Functions Custom Settings Fax Settings Import Export F03 104 01 ...

Page 28: ...4 0001 is indicated when the MPU of the G3 FAX control PCB does not respond although the main controller PCB and the G3 fax con troller PCB are electrically connected It also occurs when the G3 FAX control PCB is not supplied with power and as a result the MPU of the G3 fax board is not operating Remedy Check to see if the cable between the main controller PCB and the G3 fax control PCB is correct...

Page 29: ...dle terminal Calling fails Cause The wrong type of line tone dial is selected Remedy Select the correct line type No sound is generated by the speaker Cause The speaker is not correctly connected Remedy Check the wiring from the G3 fax control PCB to the speaker J105 of the G3 fax control PCB to the host relay cable relay cable between speaker behind the support cover and the copier The DONE stamp...

Page 30: ...firmware of the Board may be upgraded by either of the following two ways 1 By replacing the DIMM ROM 2 By upgrading the firmware contained by the DIMM ROM using a Service Support Tool For method 1 above upgrading is done by mere replacement of the DIMM ROM shown in the following diagram 1 DIMM ROM 2 G3 fax control PCB F03 400 01 1 2 ...

Page 31: ...of a parallel cable or by way of a network 3 Make the following selections in service mode COPIER Function Download then operate the host so that it is ready for downloading You cannot upgrade G3FAX in Download Mode which request presses on both 2 and 8 keys to start 4 Select G3FAX under iR2200 which appeared in step 1 and start downloading Take care not to turn off the power until downloading end...

Page 32: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 CHAPTER 4 INSTALLATION ...

Page 33: ...3 FAX Board J1 1 unit 2 User s Guide 1 pc 3 Installation Procedure 1 pc 4 Off hook detection unit 1 pc 5 Modular cable 1 pc 6 Modular cover 1 pc 7 Mounting screw 7 pc 8 Speaker unit 1 pc 9 Super G3 label 1 pc 1 INSTALLATION 1 1 Checking the Contents Open the shipping box and check to make sure that none of the following is missing F04 101 01 ...

Page 34: ...G3 FAX Board to its host machine a The power plug of the host machine must remain disconnected b The screws must be identified by type length diameter and location c All screws of the metal covers must be tightened properly A missing screw can lead to noise and ultimately to mal function 1 3 Installation to the Host Machine 1 Remove the seven screws 1 and de tach the rear cover F04 103 01 1 1 ...

Page 35: ...er cover 1 and mount the off hook detection unit 3 using the 2 screws 2 that come with the Board This step will be necessary for the installation of the Board F04 103 02 3 Free the cables 1 needed for the instal lation of the G3 FAX Board from the cable clip 2 3 pc on the right 2 pc at the bottom F04 103 03 4 Mount the Board 2 with three screws 1 F04 103 04 ...

Page 36: ... 5 Connect the two cables 1 from the G3 FAX Board to the off hook detection unit F04 103 05 6 Connect the two cable 1 from the ma chine to the off hook detection unit Connect the three cables 2 to the right bottom of the G3 FAX Board F04 103 06 7 Remove the two screws 1 and detach the connector cover 2 of the Board F04 103 07 ...

Page 37: ...1 1 2 3 8 Connect the cable 1 from the G3 FAX Board to the main controller PCB The cable set the cable guide 2 Mount back the connector cover F04 103 08 9 Remove the two screws 1 and detach the support cover 2 F04 103 09 10 Mount the speaker unit 1 with two screws 2 and connect the speaker to the cable 3 of the machine F04 103 10 ...

Page 38: ... INSTALLATION 4 6 1 2 11 Mount back the support cover 12 Before mounting the rear cover remove the face cover and mount the modular cover 2 using the two screws 1 re moved to detach the cover F04 103 11 13 Mount back all covers 14 Attach the Super G3 label where indi cated F04 103 12 15 8 10 Unit mm ...

Page 39: ...4 Connecting to the Telephone Line 1 Turn off the main power of the host ma chine 2 Connect one end of the modular cable to the modular jack in the wall 3 Connect the other end of the modular cable 1 to the modular jack middle for the telephone line on the machine F04 104 01 4 Turn on the main power of the host ma chine ...

Page 40: ...then on the main power 1 6 Setting Telephone Number and the Type of Line The discussions that follow are limited to the minimum settings that must be made to use FAX functions Be sure to register addresses for the electronic telephone book function and make transmission reception settings according to the needs of the user 1 Make the following selections user mode custom fax settings user settings...

Page 41: ...chine and that the se lected type of telephone line matches the telephone line actually in use 3 Enter the telephone number of a party with which a communication test may be con ducted using the keypad and transmit a document to see it reaches the party correctly 4 Enter the telephone number of the host machine and find out the call arrives If it fails to arrive check with the user the machine may...

Page 42: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 CHAPTER 5 SERVICE MODE ...

Page 43: ...on level 3 NUMERIC Param numeric parameter setting Use it to enter numeric parameters 4 NCU disabled for service All settings under the item will collectively set in response to the 5 TYPE setting 5 TYPE country setting These setting items are for telephone network control functions such as the selection sig nal transmission conditions and the detection conditions for the control signals sent from...

Page 44: ...e 3 Press the Additional Functions key in the control panel The connected options will be indicated FEEDER FAX BOARD Select FAX to start the FAX board s service mode F05 102 01 COPIER Select it to use the host s service mode FEEDER Select it to use the ADF s service mode FAX Select it to use the FAX board s service mode BOARD Select it to use the option board s service mode Indicated only when ins...

Page 45: ...cussion The same meanings and methods of operation apply to all screens F05 103 01 In the case of a bit switch press the desired bit number directly to change from 0 to 1 or from 1 to 0 To change a value or to execute an item press the OK key To enter a numerical input use the keypad To return to the previous level Press the Reset key If you ever change service mode settings be sure to turn off an...

Page 46: ... to SW08 Not used SW09 set communication result display SW10 to SW11 Not used SW12 set page timer SW13 to SW24 Not used SW25 set report display function SW26 set transmission function SW27 Not used SW28 set V 8 V 34 SW29 to SW30 Not used 2 MENU 001 to 004 Not used 005 NL equalizer 006 line monitor 007 transmission level ATT 008 V 34 modulation speed upper limit 009 V 34 data speed upper limit 010 ...

Page 47: ... 30 T1 timer for reception 012 not used 013 T30 E0L timer 014 not used 015 hooking detection time 016 time to response call at time of FAX TEX switch 017 pseudo RBT signal pattern ON time 018 pseudo RBT signal pattern OFF time short 019 pseudo RBT signal pattern OFF time long 020 pseudo CI signal pattern ON time 021 pseudo CI signal pattern OFF time short 022 pseudo CI signal pattern OFF time long...

Page 48: ... SERVICE MODE 5 6 7 PRINTER SSSW SW01 to SW04 not used SW05 reduction cassette selection SW06 reduction setting SW07 to SW20 not used NUMERIC Param 01 maximum non image range 02 not used 03 not used 04 leading edge margin 05 30 not used 8 CLEAR TEL USSW SW SRV SW NCU SRV DATA REPORT ALL COUNTER ISDN ...

Page 49: ...onsists of 8 bits The bits indicated on the display are as follows and each bit is set to either 0 or 1 Not used the service data if so indicated Its initial setting must always be used F05 301 01 1 7 READY Report Sssw Menu Num Ncu Type ISDN Print Clear Test 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 SW01 SW02 SW03 SW04 SW05 SW06 0 0 0 0 0 0 0 0...

Page 50: ...ot used 6 not used 7 User setting restriction setting possible setting restricted 0 Bit 0 Selects whether or not service error codes are output When Output is selected service error codes are displayed and in reports Bit 1 Selects whether or not error dump lists are output Bit 7 When setting restricted is selected certain items cannot be set by the user depending on the country setting When settin...

Page 51: ...le transmission of an echo protect tone for a high speed transmis sion V 29 modem signal transmission speed at 9600 or 7200 bps If errors occur frequently at time of transmission because of the condition of the line se lect transmit so that a non modulation carrier will be transmitted as a pre image transmis sion sync signal for about 200 msec Memo Any of the following error codes may be indicated...

Page 52: ...ddress Book If er rors still occur select international transmission 2 and then international transmission 3 in sequence until errors stop The transmission mode selected using the One Touch Dial function or the Speed Dial function will be give priority over the setting made by the service soft switch An international transmission mode may be selected using the keypad if a mode has been selected us...

Page 53: ...signal transmission speed at 300 bps Select 2 if the other party fails to receive the protocol signal properly Memo Any of the following error codes may be indicated at time of transmission 100 280 281 750 753 754 755 758 759 760 763 764 765 768 769 770 773 775 778 780 783 785 788 Bit 3 Use it to select an appropriate reception mode after transmission of the CFR signal If errors occur frequently a...

Page 54: ...od and therefore the reception of image signals is difficult select 1500 ms Bit 6 Use it to enable disable transmission of the CNG signal in manual mode Select TRANSMIT if errors in which a switch over to fax mode fails when a fax com munication is transmitted manually FAX TEL switch over mode Bit 7 Use it to enable disable transmission of the CED signal in manual reception mode Select transmit if...

Page 55: ...ed 0 Bit 1 Use it to enable disable millimeter inch conversion in sub scanning direction for images read in text mode Bit 2 Use it to enable disable millimeter inch conversion in sub scanning direction for images read in text photo mode while bit 1 is set to 1 Bit 3 Use it to enable disable transmission of bit 33 and thereafter DIS signal If prohibit is selected the Super Fine reception function o...

Page 56: ...le retention of the display of the communication result when the communication ends normally When do not retain is selected the display will be removed in 10 sec after the end of the communication When retain is selected on the other hand the display will remain until any key is pressed Bit 1 Use it to select how the display of the communication result may be removed when the communication ends in...

Page 57: ...riod for one page upon1 0 0 reception 5 1 0 0 6 not used 0 7 Respective page timer settings for enable do not enable 0 transmission and for reception The machine will stop the ongoing communication if the transmission reception of a single original page takes 32 min or more To use the timer for a purpose other than this function refer to the tables that follow and select an appropriate time length...

Page 58: ...32 min 0 1 0 64 min 0 1 1 Time Out Length for Transmission in text mode Bit Time out time 7 6 5 4 3 2 1 0 8 min 1 0 0 16 min 1 0 1 32 min 1 1 0 64 min 1 1 1 Time Out Length for Transmission image mode other than text mode Bit Time out time 7 6 5 4 3 2 1 0 8 min 1 0 0 16 min 1 0 1 32 min 1 1 0 64 min 1 1 1 Time Out Length for Reception Bit Time out time 7 6 5 4 3 2 1 0 8 min 1 0 0 16 min 1 0 1 32 m...

Page 59: ... not used 0 6 not used 0 7 not used 0 Bit 0 Use it to select the transmission telephone number indicated on the report at the end of transmission caller s number indicates the telephone number of the caller on the report number of other party indicates the telephone number CSI signal data sent from the other part on the report Memo When caller s is selected the telephone number CSI signal data fro...

Page 60: ... for display do not display 0 broadcasting 3 not used 0 4 not used 0 5 not used 0 6 not used 0 7 error report at time of do not generate generate 0 transmission suspension Bit 2 Use it to enable disable indication of a confirmation message before broadcasting in con sideration of a mistake during input of addresses Bit 7 Use it to enable disable generation of an error report in response to a press...

Page 61: ... when called If NO is selected the V8 protocol is inhibited when called and the V 21 protocol is used Bit 2 If ANSam signal is not received during transmission mainly manual transmission select whether to use the V 8 protocol when the other fax machine declares the V 8 protocol in DIS signal If NO is selected the CI signal is not transmitted and the V 8 protocol is not used even if the DIS that sp...

Page 62: ...line monitor from 0 to 3 007 transmission level ATT from 8 to 15 008 V 34 modulation speed upper limit 0 3429 1 3200 2 3000 3 2800 4 2743 5 2400 009 V34 data speed upper limit from 0 to 13 010 not used 005 NL equalizer Use it to enable disable the NL equalizer If errors occur often during communication because of the condition of the line enable ON the NL equalizer Memo Any of the following error ...

Page 63: ... the transmission level if errors occur frequently at time of communication because of the condition of the line It means close to 8 Memo Any of the following error codes may be indicated at time of transmission because of the line condition 100 101 102 104 201 280 281 282 283 284 750 752 754 755 757 759 760 762 764 765 767 769 770 772 774 775 777 779 780 782 784 785 787 789 Any of the following e...

Page 64: ...ram F05 501 01 1 3 READY Report Sssw Menu Num Ncu Type ISDN Print Clear Test OK xxxxx yyyyy aaaaa bbbbb 002 xxxxx yyyyy aaaaa bbbbb 003 xxxxx yyyyy aaaaa bbbbb 004 xxxxx yyyyy aaaaa bbbbb 005 xxxxx yyyyy aaaaa bbbbb 006 xxxxx yyyyy aaaaa bbbbb 007 xxxxx yyyyy aaaaa bbbbb 008 xxxxx yyyyy aaaaa bbbbb 009 xxxxx yyyyy aaaaa bbbbb 010 xxxxx yyyyy aaaaa bbbbb 011 ...

Page 65: ...11 T 30 T1 timer for reception 0 to 9999 10ms 3500 13 T30 EOL timer 500 to 3000 10ms 1300 15 hooking detection time 0 to 999 120 16 time to response at time of 0 to 9 4 FAX TEL switch over 17 pseudo RBT signal pattern ON time0 to 999 100 18 pseudo RBT signal pattern OFF 0 to 999 0 time short 19 pseudo RBT signal pattern OFF 0 to 999 200 time long 20 pseudo CI signal pattern ON time 0 to 999 100 21...

Page 66: ...y of these lines is detected while an image signal is being received the RTN signal will be transmitted after receiving the protocol signal of the transmitting party Higher parameters restrict the transmission of the RTN signal No 05 Use it to set the length of the pause automatically entered between access code and ID code when the NCC New Common Carrier line is used for dialing No 06 Use it to s...

Page 67: ... No 16 Use it to set the time from when the line is acquired and when the pseudo RBT signal is transmitted at the time of a FAX TEL switch over No 17 18 19 Use it to set the pseudo RBT signal pattern transmitted at time of a FAX TEL switch over No 20 21 22 Use it to set the CI signal pattern transmitted at time of a FAX TEL switch over No 23 Use it to set the CNG detection level at time of a FAX T...

Page 68: ...r when an image that may be printed at 100 or in even division on A4 LTR or LGL is received The setting of bit 0 and bit 1 affects the order of priority as follows Bit1 Bit2 Priority of recording paper 0 0 A4 LTR LGL 0 1 LTR A4 LGL 1 0 LGL LTR A4 1 1 LTR LGL A4 However when priority is on recording in sub scanning direction the order will be as fol lows even when bit 1 and bit 0 are set to 0 LTR 0...

Page 69: ...ter SW06 reduction Bit Function 1 0 Factory setting 0 not used 1 not used 2 not used 3 not used 4 not used 5 reduced printing from A4 to B5 enable disable 0 6 not used 7 not used Bit 5 Use it to force printing on B5 by reduction of A4 received image Setting this bit will cause all A4 reports to be printed in B5 by division ...

Page 70: ...bbbbb 008 7 2 NUMERIC Param numeric parameter setting F05 702 01 No Function Setting range Initial setting Unit 01 Missing areas of printing image 0 to9999 15 1mm when receiving image with longer length than standard 04 Leading edge blank area 0 to9999 8 1mm No 1 Use it to set the range of the image to be removed from when printing an extra length re ceived image Lower the parameter to decrease th...

Page 71: ...lize TEL telephone number registration data memory box USER SW user data and data stored under SSSW 1 through 3 The user data under memory management will not be affected The image data stored in memory will not be erased SERVICE SW user data and contents of 1 SSSW 2MENU 3NUM 7PRINT NCU contents of SSSW 4 ISDN not used SERVICE contents of the system dump list DATA REPORT contents of the communicat...

Page 72: ...signal transmission test DTMFTX DTMF transmission test TONERX for factory only do not use V34G3TX V34G3 signal transmission test G34800TX 4800 bps transmission test SPEAKER for factory use do not use LINE DETECT1 do not use LINE DETECT2 do not use LINE DETECT3 do not use VOICETX OGM voice IC test 9 TEST MODEM FACULTY DATA SET for factory only do not use ISDNMOD not supported 9 Test Mode 9 TEST F05...

Page 73: ...Print Clear Test CML P S H D R RELAY 1 OFF OFF OFF OFF OFF OFF OK 9 1 MODEM Test 9 1 1 Relay Test Use it to see if each of the relays on the NCU board goes ON OFF F05 901 01 Using the Mode 1 Select the relay to test from among the items indicated then use the Up Down key to switch between ON and OFF Note that some of the relays indicated may not be mounted on the NCU ...

Page 74: ...0Hz 2100Hz 9 1 2 Frequency Test FREQ Press one of the times from those indicated in the following figure As a result the appro priate DC circuit will be closed and the selected frequency will be transmitted using the tone transmission function of the modem The transmission signal may be monitored using the speaker To stop the operation press the key thereby suspending the ongoing test mode F05 901...

Page 75: ... OK 14400bps 300 ALL0 300 ALL1 300 1 1 300 1 4 300 4 1 9 1 3 G3 Signal Transmission Test G3 Tx Press one of the items from those indicated in the folding figure As a result the DC cir cuit will be closed and the selected frequency will be transmitted using the G3 signal trans mission function from the modem The transmission signal may be monitored usng the speaker To stop the operation press the k...

Page 76: ...ndicated in the following figure As a result the DC circuit will be closed and the transmitted DTMF signal will be transmitted Using the DTMF transmission function of the modem The transmission signal may be monitored usng the speaker To stop the operation press the key thereby suspending the ongoing test mode F05 901 05 Using the Mode 1 Select an item from those indicated on the screen and press ...

Page 77: ...ud 2400baud 9 1 5 V 34 G3 signal Transmission Test V34G3Tx Select the transmission speed to test so as to select a modulation speed baud rate As a result the V 34 G3 transmission signal will be transmitted to the telephone line terminal and the speaker To stop the operation press the key thereby suspending the ongoing test mode F05 901 06 Using the Mode 1 Select SPEED and use the Up Down key to se...

Page 78: ...lear Test FACULTY G34800TX OK G34800TX 9 2 Function Test 9 2 1 4800bps Signal Transmission Test The DC circuit will be closed and a 4800bps signal will be transmitted using the 4800bps signal transmission function of the modem The transmission signal may be mounted using the speaker To stop the operation press the key thereby suspending the ongoing test mode F05 902 01 ...

Page 79: ... 2000 2000 CANON SUPER G3FAX BOARD J1 REV 0 JUNE 2001 CHAPTER 5 SERVICE MODE 5 37 10 Service Report 10 1 System Data List A system data list indicates the current settings of the service soft switches and service parameters F05 1001 01 ...

Page 80: ...for total number of received pages TX for total number of transmitted pages 2 number of transmitted received pages according to original size 3 number of transmitted received pages according to modem speed 4 number of transmitted received pages according to mode Standard Fine Super Fine Ultra Fine 5 number of transmitted received pages according to coding method 6 number of transmitted revised pag...

Page 81: ...IGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3FAX BOARD J1 REV 0 JUNE 2001 CHAPTER 5 SERVICE MODE 5 39 Guide to Indication 280 1 7 3 0 0 number of number of number of 280 errors 281 errors 282 errors ...

Page 82: ...ommunication errors F05 1002 02 1 service error code 2 STARTTIME data and time in 24 hour notation 3 OTHER PARTY telephone number sent by other party 4 MAKER CODE manufacturer code 5 MACHINE CODE mode code 6 bit 1 through 96 of DIS DCS or DTC received 7 bit 1 through 96 of DIS DCS or DTC transmitted 8 RX for protocol signal received TX for protocol signal transmitted ...

Page 83: ...2000 2000 2000 CANON SUPER G3FAX BOARD J1 REV 0 JUNE 2001 CHAPTER 5 SERVICE MODE 5 41 10 3 Error Transmission Report The following report combines an error transmission report with service error codes and error dump list F05 1003 01 ...

Page 84: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 CHAPTER 6 ERROR CODES ...

Page 85: ...Board is installed and bit 0 of service data 1 SSSW SW01 is set to 1 a ser vice error code will be indicated on the following reports if a communication ends in error communications control report reception results report and error transmission report The display will also indicate the following in response to an error System Monitor Fax Details F06 101 01 ...

Page 86: ...from the other party bit 6 1 if bit 5 is set to 1 transmit a tonal signal 1850 Hz 0 if bit 5 is set to 1 transmit a tonal signal 1650 Hz bit 7 1 transmit a tonal signal before sending a CED signal 0 do not transmit a tonal signal before sending a CED signal EPT Echo Protect Tone Change bit 1 of service data 1 SSSW SW03 bit 1 1 transmit EPT 0 do not transmit EPT Adjust the NL equalizer Set service ...

Page 87: ...rty 012 T other party out of paper 018 T R auto calling error 021 R at time of polling DCN received 022 T calling fault 037 R at time of reception image memory overflow 052 R toner absent and image memory overflow 080 T other party not equipped with F code reception function setting 081 T other party not equipped with password reception function setting 082 R other party not equipped with selectiv...

Page 88: ...DIS after Image Transmission without Transmission Data 220 T R System Error main Program runaway 224 T R Receive DCN in response to DTC DIS Fail Polling Reception Abnormal Protocol during G3 Communication 226 T R Stack Pointer Not within RAM Range 229 R Recording Unit Locked for 1 Minute 238 R PRINT Control Unit Malfunction 261 T R System Error Between Modem and SCNT 280 T Excessive Repeat Protoco...

Page 89: ...otocol Retransmission Limit or T5 Time 60 seconds after PPS NULL transmission during ECM Transmission 754 T Exceed Retransmit Protocol after PPS NULL Transmission during ECM Transmission 755 T Exceed Protocol Retransmission Limit Due to Failure to Receive Significant Signals after PPS MPS Transmission during ECM Transmission re transmissions 757 T Receive DCN after PPS MPS transmission during ECM ...

Page 90: ...fter EOR MPS Transmission during ECM Transmission 778 T Exceed Protocol Retransmission Limit or T5 Time 60 seconds after EOR EPS Transmission during ECM Transmission 779 T Receive ERR after EOR MPS Transmission during ECM Transmission 780 T Exceed Protocol Retransmission Limit Due to Failure to Receive Significant Signals after EOR EOM transmission during ECM Transmission 782 T Receive DCN after E...

Page 91: ... Procedures 792 R Fail to Detect PPS NULL between Partial Pages during ECM Reception 793 R Time Over Due to Failure to Receive Valid Frame during High Speed Signal Reception upon ECM Reception 794 T Receive All 0 PPR during ECM Transmission 795 T R Trouble in the decording processing during communication 796 T R An error occurred during the course of decoding processing in communication ...

Page 92: ...e In phase 1 the line of the caller is cut or the signal of the caller cannot be detected Remedy Use service data 31 SSSW SW28 bit 1 to prohibit the V 8 V 34 procedure of the caller Use service data 2 MENU No 07 to increase the transmission level within the range between 8 and 15 dBm 672 transmission At time of V 34 transmission the procedure fails to move from phase to phase 3 causing a T1 time o...

Page 93: ...28 bit 0 to prohibit the V 8 V 34 procedure of the caller Use service data 2 MENU No 07 to increase the transmission level within the range between 8 and 15 dBm 675 reception At time of V 4 reception the procedure fails to move from phase 3 or phase 4 to control channel causing a T1 time out and releasing the line Cause In phase 3 or phase 4 the line of the transmitting side is cut or the signal o...

Page 94: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 APPENDIX ...

Page 95: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 1 1 1 G3 FAX CONTROL PCB 100V 120V 1 8 8 7 6 5 4 3 2 1 F E D C B A ...

Page 96: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 2 G3 FAX CONTROL PCB 100V 120V 2 8 8 7 6 5 4 3 2 1 F E D C B A ...

Page 97: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 3 G3 FAX CONTROL PCB 100V 120V 3 8 8 7 6 5 4 3 2 1 F E D C B A ...

Page 98: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 4 G3 FAX CONTROL PCB 100V 120V 4 8 8 7 6 5 4 3 2 1 F E D C B A ...

Page 99: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 5 G3 FAX CONTROL PCB 100V 120V 5 8 8 7 6 5 4 3 2 1 F E D C B A ...

Page 100: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 6 G3 FAX CONTROL PCB 100V 120V 6 8 8 7 6 5 4 3 2 1 F E D C B A ...

Page 101: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 7 G3 FAX CONTROL PCB 100V 120V 7 8 8 7 6 5 4 3 2 1 F E D C B A ...

Page 102: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 8 G3 FAX CONTROL PCB 100V 120V 8 8 8 7 6 5 4 3 2 1 F E D C B A ...

Page 103: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 9 1 2 OFF HOOK DETECTION PCB 6 5 4 3 2 1 D C B A ...

Page 104: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 10 1 3 NCU PCB 120V 1 2 6 5 4 3 2 1 D C B A ...

Page 105: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 11 NCU PCB 120V 1 2 6 5 4 3 2 1 D C B A ...

Page 106: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 12 Blank Page ...

Page 107: ...COPYRIGHT 2001 CANON INC 2000 2000 2000 2000 CANON SUPER G3 FAX BOARD J1 REV 0 JUNE 2001 A 13 3 2 1 D C B A 1 4 G3 MODULAR PCB 120V ...

Page 108: ... 200CANONSUPERG3FAXBOARD J1REV 0JUNE2001PRINTEDINU S A Prepared by Office Imaging Products Quality Assurance Center CANON INC Printed in U S A REVISION 0 JUNE 2001 32205 5 1 Hakusan 7 chome Toride shi Ibaraki 302 8501 Japan ...

Page 109: ...PRINTEDINU S A 0601MX XX 1 This publication is printed on 100 recycled paper ...

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