• In Windows 8.1, Windows 8, or Windows 7, right-click the "Canon XXX series" icon (where "XXX" is
your printer's name), then select
Printer properties
.
• In Windows Vista or Windows XP, right-click the "Canon XXX series" icon (where "XXX" is your
printer's name), then select
Properties
.
4. Click the
Ports
tab to confirm the port settings.
Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX series" appearing in
the
Printer
column is selected for
Print to the following port(s)
.
Note
• When the printer is used over LAN, the port name of the printer is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC address or a
character string specified by the user when setting up the printer.
• If the setting is incorrect:
Reinstall the printer driver with the Setup CD-ROM or install it from our website.
• Printing does not start even though the printer is connected to the computer using a USB cable and
the port named "USBnnn" is selected:
In Windows 8.1 or Windows 8, select
My Printer
on the
Start
screen to start
My Printer
. If
My
Printer
is not displayed on the
Start
screen, select the
Search
charm, then search for "
My Printer
".
Set the correct printer port on
Diagnose and Repair Printer
. Follow the on-screen instructions to
set the correct printer port, then select your printer's name.
In Windows 7, Windows Vista, or Windows XP, click
Start
and select
All programs
,
Canon
Utilities
,
Canon My Printer
,
Canon My Printer
, then select
Diagnose and Repair Printer
. Follow
the on-screen instructions to set the correct printer port, then select your printer's name.
If the problem is not resolved, reinstall the printer driver with the Setup CD-ROM or install it from our
website.
• Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected when the
printer is used over LAN:
Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4, then
associate the port with the printer using
Associate Port
in the
Settings
menu.
If the problem is not resolved, reinstall the printer driver with the Setup CD-ROM or install it from our
website.
Check3
Make sure that the printer is connected to your computer properly.
When the printer is connected to your computer with a USB cable, make sure that the USB cable is securely
plugged in to the printer and the computer, then check the followings:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and try printing again. If printing starts normally, there is a problem with the relay device.
Consult the reseller of the relay device for details.
• There could also be a problem with the USB cable. Replace the USB cable and try printing again.
When you use the printer over LAN, make sure that the printer is connected to the network with a LAN cable
or is set up correctly.
Check4
Make sure that the printer driver is installed correctly.
Uninstall the printer driver following the procedure described in
Deleting the Unnecessary Printer Driver
, then
reinstall the printer driver with the Setup CD-ROM or reinstall it from our website.
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Summary of Contents for Pixma PRO-100S series
Page 58: ...58 ...
Page 81: ...Safety Guide Safety Precautions Regulatory and Safety Information 81 ...
Page 86: ...86 ...
Page 87: ...Main Components and Basic Operations Main Components About the Power Supply of the Printer 87 ...
Page 88: ...Main Components Front View Rear View Inside View 88 ...
Page 100: ...The specification of the power cord differs depending on the country or region of use 100 ...
Page 101: ...Loading Paper Loading Paper Placing a Printable Disc 101 ...
Page 104: ...104 ...
Page 124: ...124 ...
Page 140: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 140 ...
Page 186: ...Information about Network Connection Useful Information about Network Connection 186 ...
Page 233: ...5 Delete Deletes the selected IP address from the list 233 ...
Page 277: ...PRO 10S 277 ...
Page 278: ...Printing Printing from a Computer Printing from a Digital Camera 278 ...
Page 299: ...Note Selecting Scaled changes the printable area of the document 299 ...
Page 332: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 332 ...
Page 334: ...Related Topic Adjusting Tone 334 ...
Page 391: ...Printing a Color Document in Monochrome Displaying the Print Results before Printing 391 ...
Page 467: ...Problems while Printing from Smartphone Tablet Cannot Print from Smartphone Tablet 467 ...
Page 545: ...1403 Cause The print head may be damaged Action Contact the service center 545 ...
Page 546: ...1405 Cause The print head may be damaged Action Contact the service center 546 ...
Page 556: ...1660 Cause The ink tank is not installed Action Install the ink tank 556 ...
Page 583: ...5B00 Cause Printer error has occurred Action Contact the service center 583 ...
Page 584: ...5B01 Cause Printer error has occurred Action Contact the service center 584 ...