Canon PIXMA MX860 series, Service Manual

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2-3. FAX Errors
For errors other than those listed below, please refer to the " G3 / G4 Facsimile Error Code List (Rev. 2. " (HY8-23A0-020 in
Japanese, HY8-22A6-020 in English).
(1) User error codes
(2) Service error codes
Error code TX / RX Meaning
Solution
(Parts that are likely to be
faulty)
#001 TX Document jam - DF unit
#003 TX / RX Document is too long, or page time-over - DF unit
#005 TX / RX Initial identification (T0 / T1) time-over - Check the telephone line type
settings (rotary pulse / touch tone).
#009 RX Recording paper jam, or no recording paper - ASF unit
- Pick-up arm unit
- Cassette unit
- Pressure roller unit
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial
time-over - Check the telephone line type
settings (rotary pulse / touch tone).
#022 TX Call failed (no dial registration) - Register a dial number.
#037 RX Memory overflow at reception of an image - Delete unnecessary image data from
the memory.
#085 TX No color fax function supported in the
receiving machine - Send a fax in the B&W mode.
#099 TX / RX Transmission terminated mid-way by pressing
the Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission
reservation cancelled
During RX (receiving): Image data received
in the memory cleared
Error
code
TX /
RX
Meaning
Solution
(Parts that are likely to be faulty)
##100 TX Re-transmission of the procedure signal has been attempted
the specified number of times, but failed. - Try a higher transmission level.
##101 TX /
RX Sender's modem speed does not match the receiving machine.
##102 TX Fallback is not available. - Try a higher transmission level.
##103 RX EOL has not been detected for 5 seconds (or 15 seconds in
CBT). - Increase the transmission level of the
sending machine.
##104 TX RTN or PIN has been received. - Try a higher transmission level.
##106 RX The procedure signal has been expected for 6 seconds, but not
received. - Increase the transmission level of the
sending machine.
##107 RX Fallback is not available at the sending machine. - Increase the transmission level of the
sending machine.
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