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3.
Open the properties of the printer driver for the machine.
•
In Windows 7, right-click the "Canon XXX Printer" icon (where "XXX" is your machine's
name), then select
Printer properties
.
•
In Windows Vista or Windows XP, right-click the "Canon XXX Printer" icon (where "XXX" is
your machine's name), then select
Properties
.
4.
Click the
Ports
tab to confirm the port settings.
Make sure that a port named "USBnnn" (where "n" is a number) with "Canon XXX Printer"
appearing in the
Printer
column is selected for
Print to the following port(s)
.
Note
When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx". "xxxxxxxxxx" is the character string generated from the MAC
address or a character string specified by the user when setting up the machine.
•
If the setting is incorrect:
Reinstall the MP Drivers.
•
Printing does not start even though the machine is connected to the computer using a USB
cable and the port named "USBnnn" is selected:
Click
Start
and select
All programs
,
Canon Utilities
,
Canon My Printer
,
Canon My
Printer
, then select
Diagnose and Repair Printer
. Follow the on-screen instructions to set
the correct printer port, then select your machine's name.
If the problem is not resolved, reinstall the MP Drivers.
•
Printing does not start even though the port named "CNBJNP_xxxxxxxxxx" is selected
when the machine is used over LAN:
Launch IJ Network Tool, and select "CNBJNP_xxxxxxxxxx" as you confirmed in step 4,
then associate the port with the printer using
Associate Port
in the
Settings
menu.
If the problem is not resolved, reinstall the MP Drivers.
•
Check 7: Is the size of the print data extremely large?
Click
Print Options
on the
Page Setup
sheet on the printer driver. Then, set
Prevention of Print
Data Loss
in the displayed dialog to
On
.
* When
On
is selected for
Prevention of Print Data Loss
, print quality may be reduced.
•
Check 8: Restart your computer if you are printing from the computer.
Summary of Contents for MX920 series
Page 1: ...MX920 series Online Manual Troubleshooting English ...
Page 5: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected ...
Page 6: ...Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems ...
Page 68: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected ...
Page 89: ...Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems ...
Page 128: ...Problems with Bluetooth Communication Printer Cannot be Registered Printing Does Not Start ...
Page 181: ...1401 Cause The print head may be damaged Action Contact the service center ...
Page 182: ...1403 Cause The print head may be damaged Action Contact the service center ...
Page 183: ...1405 Cause The print head may be damaged Action Contact the service center ...
Page 190: ...1660 Cause The ink tank is not installed Action Install the ink tank ...
Page 225: ...5B00 Cause Printer error has occurred Action Contact the service center ...
Page 226: ...5B01 Cause Printer error has occurred Action Contact the service center ...
Page 227: ...5B10 Cause Printer error has occurred Action Contact the service center ...
Page 228: ...5B11 Cause Printer error has occurred Action Contact the service center ...