
168 Troubleshooting
Chapter 8
Problems turning on the computer (when the
MultiPASS Suite opens)
6
When you install the MultiPASS Suite and you turn on your computer,
the MultiPASS Toolbar is set to open.
See below if you have problems executing job.
The message <Unable to communicate with the device>
appears on your computer.
6
The MultiPASS Suite operates after checking that there is a USB cable connecting the
machine and the computer.
This message appears and the MultiPASS Suite will not open if there is no USB cable
connected or the machine is not turned on.
1.
Is there anything displayed in the LCD?
If nothing is displayed, see
Basic Guide
.
2.
Is the USB cable connecting the computer to the machine?
The USB cable may have become disconnected when the
MultiPASS Suite was running. If it has, connect the cable.
3.
Is another printer connected to the USB port?
You might have connected a different printer to the USB port
allocated to the machine when the MultiPASS Suite was running.
Reconnect the machine to the USB port.
4.
Replace the USB cable with another USB cable.
The USB cable may be too long or defective. Replace it with
another USB cable that complies with the requirements (P. 1).
5.
The machine has been configured to use a port on the computer
which does not exist or which is malfunctioning.
Summary of Contents for MultiPASS F60
Page 1: ...Canon MultiPASS F80 F60 MultiPASS Suite for Windows Version 4 2 Software User s Guide ...
Page 6: ...vi Contents ...
Page 12: ...6 Introduction Chapter 1 ...
Page 28: ...22 Installing and Getting Started Chapter 2 ...
Page 94: ...88 PC Faxing F80 only Chapter 4 ...
Page 152: ...146 Viewing and Enhancing Images Chapter 6 ...
Page 170: ...164 Fine tuning the MultiPASS Suite Chapter 7 ...