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Canon MultiPASS C755, User Manual

The Canon MultiPASS C755 is a versatile printer that offers a wide range of functions for your office needs. With its high-quality printing, faxing, scanning, and copying capabilities, this all-in-one device ensures efficiency. Easily access the product manual with detailed specifications for free download at manualshive.com.

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Chapter 13

Troubleshooting

13-1

T

roub

leshooting

Chapter 13

Troubleshooting

If your MultiPASS is not operating properly, use the information in this chapter to try
and solve the problem.

If You Cannot Solve the Problem ..........................................................13-2

Clearing Jams .........................................................................................13-3

Jams in the ADF ...................................................................................13-3

Jams in the Multi-Purpose Tray............................................................13-4

LCD Messages ........................................................................................13-5

Printing Problems.................................................................................13-13

Print Quality Problems.........................................................................13-15

Color Printing and Color Copying Problems.....................................13-17

Paper Feeding Problems......................................................................13-18

Faxing Problems...................................................................................13-20

Sending Problems ............................................................................13-20

Receiving Problems .........................................................................13-21

Telephone Problems.............................................................................13-23

Copying Problems ................................................................................13-24

General Problems .................................................................................13-25

If the Power Goes Out ..........................................................................13-26

Summary of Contents for MultiPASS C755

Page 1: ...User s Manual ...

Page 2: ...ts All software is licensed AS IS as described in the license agreement enclosed with the software media Further CCSI reserves the right to make changes in the specifications of the products described in this guide at any time without notice and without obligation to notify any person of such changes Trademarks Canon BCI and BJ are registered trademarks Bubble Jet MultiPASS the Super G3 logo and U...

Page 3: ...l Waiting can be used with your MultiPASS C755 peripheral Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only Do not connect this unit to an outlet or power line shared with ...

Page 4: ... Company Should the equipment cause harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user FCC Notice MultiPASS C755 Facsim...

Page 5: ...uipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 516 328 5600 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the ...

Page 6: ... standards e g the 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX without Camp On signals is also permissible with your MultiPASS C755 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements The power outlet should be a three prong gr...

Page 7: ...nternal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas c Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate nThis Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulation...

Page 8: ...ultiPASS to Your PC 2 7 Connecting the Power Cord 2 8 Main Components of the MultiPASS 2 9 Front View 2 9 Back View 2 10 Inside View 2 10 Operation Panel 2 11 One Touch Speed Dialing Special Function Buttons 2 12 Installing the BJ Cartridge 2 13 Guidelines 2 13 Installing the BJ Cartridge in the MultiPASS 2 14 Loading Paper 2 17 Paper Guidelines 2 17 Loading Paper in the Multi Purpose Tray 2 19 Te...

Page 9: ... 5 10 Using the Cleaning Sheet 5 10 Printing on Banner Paper 5 11 Chapter 6 Speed Dialing What is Speed Dialing 6 2 Speed Dialing Methods 6 2 One Touch Speed Dialing 6 3 Registering Numbers for One Touch Speed Dialing 6 3 Using One Touch Speed Dialing 6 5 Coded Speed Dialing 6 6 Registering Numbers for Coded Speed Dialing 6 6 Using Coded Speed Dialing 6 8 Group Dialing 6 9 Creating Groups 6 9 Usin...

Page 10: ...ument in Memory 7 16 Deleting a Document From Memory 7 18 Chapter 8 Receiving Faxes Different Ways to Receive a Fax 8 2 Receiving Both Faxes and Telephone Calls Automatically Fax Tel Mode 8 3 Setting Fax Tel Mode 8 3 Setting the Options for Fax Tel Mode 8 4 Receiving Faxes Manually MANUAL MODE 8 6 Setting MANUAL MODE 8 6 Receiving a Fax Manually 8 6 Receiving Faxes Automatically FAX ONLY MODE 8 8 ...

Page 11: ...ary of Lists and Reports 11 2 Activity Report 11 3 Transmission TX Report 11 4 Multi Transaction TX RX Report 11 5 Reception RX Report 11 5 Chapter 12 Maintenance Periodic Cleaning 12 2 Cleaning the MultiPASS Exterior 12 2 Cleaning the MultiPASS Interior 12 2 Cleaning Inside the Printer Cover 12 2 Cleaning the Scanner Components 12 4 Cleaning the Rollers 12 5 BJ Cartridge 12 6 BJ Cartridges and BJ...

Page 12: ... 20 Receiving Problems 13 21 Telephone Problems 13 23 Copying Problems 13 24 General Problems 13 25 If the Power Goes Out 13 26 Chapter 14 Summary of Settings Understanding the Menu System 14 2 Accessing the Menus 14 2 User Settings Menu 14 3 Report Settings Menu 14 4 TX Transmission Settings Menu 14 5 RX Reception Settings Menu 14 6 Printer Settings Menu 14 7 System Settings Menu 14 7 Appendix Sp...

Page 13: ... to your MultiPASS You will find a summary of its features and details on how to use this guide Welcome 1 2 Main Features of the MultiPASS 1 3 Using Your Documentation 1 5 How to Use This Guide 1 5 Type Conventions Used in This Guide 1 6 Customer Support 1 7 Important Safety Instructions 1 8 ...

Page 14: ...venient compact desktop unit Color Printer Plain Paper Color Fax Machine PC Color Fax Color Copier Color Scanner Telephone With its multitasking ability the MultiPASS enables you to perform a number of operations simultaneously For example you can print scan a document or make copies at the same time you are sending a fax or receiving a fax into memory PC black white fax transmission reception PC ...

Page 15: ...r black white transmissions 80 page memory for storing faxes Canon s Ultra High Quality UHQ Image Processing System for enhanced definition in faxed photos Error Correction Mode ECM reduces transmission errors when sending to or receiving from fax machines with ECM capability Automatic dialing and broadcasting one touch coded speed dialing and group dialing Answering machine connection possible to...

Page 16: ...al character recognition OCR applications that also support the TWAIN standard 600 600 dpi full color and 256 level grayscale scanning ADF Automatic Document Feeder for scanning up to 20 pages letter or A4 at a time when using Windows applications that support the TWAIN scanning standard and multipage scans Adjustable resolution for documents scanned into your PC Telephone Features Connection for ...

Page 17: ...ng for details on the document requirements for your MultiPASS and how to load documents for automatic and manual feed Refer to Chapter 5 Paper Handling for details on paper and other print media you can use with your unit and instructions for loading these in the MultiPASS Read Chapter 6 Speed Dialing to learn how to register numbers for speed dialing and how to use speed dialing to send document...

Page 18: ...er s User s Guide Guide for details on the topic of the previous sentence default A setting that remains in effect unless you change it document or fax The original sheet s of paper you send or receive with the unit menu A list of settings from which you select an item to set up or change A menu has a title which appears in the LCD d and u buttons Used to select an item in a menu Press d to select...

Page 19: ...nloads and answers to frequently asked questions www ccsi canon com 24 hour 7 day a week automated support for troubleshooting issues on most current products 1 800 423 2366 24 hour Fax On Demand System for product specifications and technical information 1 800 526 4345 Free technical support Monday Saturday for products still under warranty 1 757 413 2848 Technical support 7 days a week for produ...

Page 20: ... its multi purpose tray document support or document tray Do not push objects of any kind into the slots or openings on the cabinet as they may touch dangerous voltage points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the MultiPASS If something does fall into it unplug the unit immediately and contact y...

Page 21: ...l the MultiPASS near devices that contain magnets or generate magnetic fields such as speakers If possible place the MultiPASS near an existing telephone outlet to avoid the expense of installing a new one Place the MultiPASS near a standard 120 V AC power outlet Place the MultiPASS near the PC you will be connecting it to Make sure you can reach it easily as you will be using it as a printer fax ...

Page 22: ... provided with a third grounding pin This plug will only fit into a grounding type outlet This is a safety feature If you are unable to insert the plug into your outlet contact an electrician to replace your outlet Do not defeat the safety purpose of the grounding type plug by breaking off the third prong or using a 3 to 2 adapter Do not plug the MultiPASS into the same circuit as an appliance suc...

Page 23: ...necting the Telephone Line and Telephone Answering Machine or Data Modem 2 6 Connecting the MultiPASS to Your PC 2 7 Connecting the Power Cord 2 8 Main Components of the MultiPASS 2 9 Front View 2 9 Back View 2 10 Inside View 2 10 Operation Panel 2 11 One Touch Speed Dialing Special Function Buttons 2 12 Installing the BJ Cartridge 2 13 Guidelines 2 13 Installing the BJ Cartridge in the MultiPASS ...

Page 24: ...ave all its components and documentation nWhen lifting the MultiPASS out of the box or when you need to move it lift it from the bottom and hold it firmly and level Do You Have Everything As you unpack the MultiPASS save the carton and packing material in case you want to move or ship the unit in the future Carefully remove all items from the box You should have someone help by holding the box whi...

Page 25: ...iPASS you will need to purchase a printer cable to connect your MultiPASS to a PC 1 p 2 7 Important Save your sales receipt for proof of purchase in case your unit requires warranty service 3 DOCUMENT SUPPORT 2 BJ CARTRIDGE CONTAINER 1 COLOR BJ CARTRIDGE BC 33e 8 MultiPASS C755 UNIT 6 POWER CORD 5 TELEPHONE LINE 7 OUTPUT TRAY 4 BJ TANKS BCI 3eBK BCI 3eC BCI 3eM BCI 3eY ...

Page 26: ... shown above 1 Remove all shipping tapes from the MultiPASS 2 Remove the protective piece from the multi purpose tray 3 Open the document tray then remove the shipping tape and protective sheets 4 Open the operation panel partially by gently pulling it toward you It only opens slightly Then remove the protective sheet from the ADF Close the operation panel by pressing it down from the center until...

Page 27: ...S p 2 9 1 Hold the document support so that it curves toward the back of the unit and fit the tabs of the support into the slots above the ADF 3 The MultiPASS comes with the document tray already attached However if you accidentally remove the tray attach it by fitting the slots on the tray into the tabs on the unit 2 Slide the output tray into the rail on the bottom of the unit ...

Page 28: ... before using your MultiPASS n If you have connected an external device to the MultiPASS be sure to select the correct receive mode 1 Chapter 8 Receiving Faxes To connect a telephone as well as an answering machine connect the telephone to the answering machine and then the answering machine to the MultiPASS If you connect a modem to your MultiPASS and you use it extensively or others access your ...

Page 29: ...need to connect one of the above cables Connect the appropriate cable as shown below nIf using a USB cable make sure your PC is running Microsoft Windows 98 or Windows 2000 preinstalled by a computer manufacturer on purchase The USB port operation also needs to be assured by the manufacturer Connecting a Parallel Cable Connect the parallel cable to the MultiPASS and PC Be sure to secure the cable ...

Page 30: ... This is a safety feature If you are unable to insert the plug into your outlet contact an electrician to replace your outlet Do not defeat the safety purpose of the grounding type plug by breaking off the third prong or using a 3 to 2 adapter Do not plug the MultiPASS into the same circuit as an appliance such as an air conditioner electric typewriter television or copier Such devices generate el...

Page 31: ... paper and other print media OPERATION PANEL Controls the MultiPASS 1 p 2 11 DOCUMENT TRAY When open holds scanned documents as they exit the MultiPASS When closed serves as a cover for the operation panel OUTPUT TRAY Holds printed pages as they exit the MultiPASS PAPER GUIDE Keeps print media in position Adjust to the width of the print media DOCUMENT GUIDES Keep the document in position when bei...

Page 32: ...2 10 Setting Up Chapter 2 USB PORT PARALLEL INTERFACE PORT TELEPHONE ANSWERING MACHINE DATA MODEM JACK TELEPHONE LINE JACK POWER CORD CONNECTOR Back View Inside View PRINTER COVER CARTRIDGE HOLDER ...

Page 33: ...to turn on its light Hook Button Engages or disengages the telephone line Alarm Light Flashes when an error occurs or when the MultiPASS is out of paper or ink Receive Mode Button 1 Chapter 8 Receiving Faxes Selects the receive mode Copy Button 1 p 10 2 Sets the MultiPASS to make copies Image Quality Button 1 pp 7 3 10 2 Selects the resolution setting the MultiPASS uses for the document you are se...

Page 34: ...eference Button 1 pp 7 16 7 17 7 18 8 15 Performs operations with documents stored in memory Also prints documents in memory you no longer want to upload to your PC l r Buttons Move the cursor left or right when registering data Space Button Enters a space between letters and numbers when registering information Button Enters a plus sign when registering your unit fax telephone number Report Butto...

Page 35: ... BJ cartridge Remove them immediately when they run out of ink and replace them with new BJ tanks Do not leave a cartridge with one of its ink tanks missing as the ink in the cartridge will dry and adversely affect print quality When changing BJ cartridges always store the unused BJ cartridge in the BJ cartridge container provided with your MultiPASS c Keep BJ cartridges and tanks out or children ...

Page 36: ...SS is plugged in 2 Open the document tray 3 Lift the handle to open the printer cover The cartridge holder automatically moves to the center of the unit c Do not try to manually move or stop the cartridge holder since this may damage the unit Do not touch the components shown or any metal parts since this may adversely affect operation of the unit and or affect print quality RIBBON CABLE CIRCUIT B...

Page 37: ...scard the cap and tape Never attempt to reattach them to the BJ cartridge print head Install the BJ cartridge immediately after removing the cap and tape 6 Insert the BJ cartridge into the cartridge holder then lower the blue cartridge lock lever until it locks into position 7 Press on the two orange tabs and remove the two orange pieces from the BJ cartridge ORANGE TABS 1 2 DO NOT TOUCH THESE PRE...

Page 38: ... insert them in the slots from right to left Do not use the BJ cartridge with any of its BJ tanks missing as this can cause the BJ cartridge to clog 11 Close the printer cover The LCD displays CART RETURN while the cartridge holder moves to its home position on the right side of the unit The MultiPASS then cleans the print head which takes about 20 seconds 12 Close the document tray nIf you need t...

Page 39: ...per Use cut sheet paper only not paper that comes on a roll Do not use paper thicker than can be used for the MultiPASS 1 p 5 2 Thick paper can come into contact with the print head nozzles and cause damage to the BJ cartridge Do not load paper beyond the paper limit mark P or beyond the tabs on the multi purpose tray Doing so may cause paper feeding or printing problems Also make sure there are n...

Page 40: ...es the ink becomes water resistant If your printed page contains a large amount of graphics the ink on the page may be damp due to the print density Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry Then remove the page being careful not to touch the document tray if it is open Should you dirty the document tray when removing the page wipe it clean with a clean soft li...

Page 41: ...per by fanning the edge that will feed into the unit first and then tapping the stack on a flat surface to even its edges 4 Insert the stack into the multi purpose tray until it stops q so that the right edge of the stack is aligned with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the stack w The multi purpose tray holds up to 100 sheets of 20 lb ...

Page 42: ...ssembled the MultiPASS installed the BJ cartridge and loaded the paper you can make sure the MultiPASS is printing properly by making several copies of a document For instructions 1 Chapter 10 Making Copies If you have problems printing 1 Chapter 13 Troubleshooting ...

Page 43: ...ions for entering the sender information which is required before using your unit Methods of Registering Information in the MultiPASS 3 2 Guidelines for Entering Numbers Letters and Symbols 3 3 Correcting a Mistake 3 5 Registering Required Sender Information 3 6 What is Sender Information 3 6 Registering Sender Information 3 7 Printing a List to Check the Sender Information 3 8 Setting the Telepho...

Page 44: ... not have your MultiPASS connected to a PC Method 2 Using the MultiPASS Suite Software You can adjust settings using the MultiPASS Suite software included with your MultiPASS For detailed instructions 1 MultiPASS Suite User s Guide Before adjusting any settings decide whether you prefer to make changes from the operation panel or from the MultiPASS Suite Using both the operation panel and the Mult...

Page 45: ...ause for more than 60 seconds between entering characters the unit will automatically return to standby mode Changing Between Number Mode and Letter Mode Press to select number mode 1 or letter mode A Number mode Letter mode _ A _ 1 Tone Button Letters A Numbers 1 W X Y Z w x y z 9 T U V t u v 8 P Q R S p q r s 7 0 M N O m n o 6 J K L j k l 5 G H I g h i 4 D E F d e f 3 A B C a b c 2 1 1 SYMBOLS P...

Page 46: ...ears or If the next letter you want to enter is under the same numeric button you just pressed press r to move the cursor to the right Then press the same numeric button repeatedly until the letter you want appears To enter a space press Space Entering Numbers 1 Press to switch to number mode 1 2 Press the numeric button that contains the Ex number you want To enter a space press Space 3 Continue ...

Page 47: ...Alternatively you can correct individual characters as follows 1 Use or to move the cursor Ex under the incorrect character 2 Use the numeric buttons to enter the correct Ex character over the incorrect character 3 When you have finished making corrections press to register your new entry Set CANON A CANEN A 06 04 Memory Reference ...

Page 48: ...the Sender information or the Transmit Terminal Identification TTI Similarly you must register your details in your MultiPASS so that whenever you send a fax the other party knows who sent it and when it was sent Below is an example of how your sender information would print on a fax sent by you n You can set the sender information to print on the inside or outside of the image area 1 TTI POSITION...

Page 49: ...igits of the year If you make a mistake press Clear and enter the date and time again 5 Press twice 6 Use the numeric buttons to enter your fax Ex telephone number max 20 digits including spaces To enter a space press Space To enter a plus sign before the number press If you make a mistake press Clear and start again 7 Press twice 8 Use the numeric buttons to enter your name Ex or company name max...

Page 50: ...Data List The sender information is shown at the beginning of the list The current settings of the MultiPASS are listed after this USER S DATA LIST 1 USER SETTINGS UNIT TELEPHONE 123 4567 UNIT NAME CANON TX TERMINAL ID TTI POSITION OUTSIDE IMAGE TELEPHONE MARK FAX SCANNING CONTRAST STANDARD OFFHOOK ALARM ON VOLUME CONTROL CALLING VOLUME 2 KEYPAD VOLUME 2 ALARM VOLUME 2 LINE MONITOR VOL 2 RX CALL L...

Page 51: ...ephone line you have check with your local telephone company Your unit is factory set to operate with a tone line TOUCH TONE If you need to change the setting follow this procedure 1 Press 2 Press 3 Press twice 4 Use or to select TEL LINE TYPE 5 Press 6 Use or to select ROTARY PULSE 7 Press 8 Press to return to standby mode Ex 12 27 FaxTel Stop REPORT SETTINGS Set ROTARY PULSE 02 08 TOUCH TONE Set...

Page 52: ...3 10 Registering Information Chapter 3 ...

Page 53: ...MultiPASS Whether you are sending copying or scanning a document read this section carefully for information on the types of documents you can load and instructions on loading documents for your specific needs Document Requirements 4 2 Scanned Area of a Document 4 3 Loading Documents 4 3 Problems With Multipage Documents 4 5 Adding Pages to the Document 4 5 ...

Page 54: ...m Max 218 mm Approx 1 m Min 8 27 5 83 in Min 3 15 1 77 in Min 210 148 mm Min 80 45 mm Quantity Max 20 letter or A4 size sheets 1 sheet Max 10 legal size sheets 1 sheet for sizes other than these Thickness 0 002 to 0 005 in 0 002 to 0 017 in 0 06 to 0 13 mm 0 06 to 0 43 mm Weight 10 7 to 24 lb 40 to 90 g m2 10 7 to 90 7 lb 40 to 340 g m2 Problem Documents To prevent document jams in the ADF do not ...

Page 55: ...ment s text and graphics are within this area Loading Documents Follow this procedure to load documents into the ADF 1 Open the document tray 2 Set the document feed lever to a automatic or m manual document feed If you are unsure which to select 1 p 4 2 MAX 0 18 MAX 4 5 mm MAX 0 16 MAX 4 0 mm Letter Legal MAX 0 16 MAX 4 0 mm COLOR FAX MAX 0 24 MAX 6 0 mm MAX 0 18 MAX 4 5 mm ...

Page 56: ...ultipage documents on a flat surface to even the edges before inserting them into the ADF The document is now ready for scanning For a multipage document the pages are fed one by one from the bottom of the stack Wait until all pages of your document have been scanned completely before starting a new job Manual document feed Automatic document feed Manual document feed Automatic document feed ...

Page 57: ...stack so that its front edge is bevelled and insert the stack into the ADF nMake sure the document meets the document requirements 1 p 4 2 Adding Pages to the Document If you are using automatic document feed and you need to add pages to your document in the ADF wait until the last page starts feeding then load up to 20 additional pages 10 legal size The last and first page should overlap by about...

Page 58: ...4 6 Document Handling Chapter 4 ...

Page 59: ...ives details on special print media Print Media Requirements 5 2 Printable Areas 5 3 Selecting Print Media 5 4 Setting the Paper Thickness Lever 5 6 Loading Paper 5 6 Loading Envelopes 5 7 Using Canon Specialty Print Media 5 9 Specialty Print Media Guidelines 5 9 Printing on High Resolution Paper 5 10 Using the Cleaning Sheet 5 10 Printing on Banner Paper 5 11 ...

Page 60: ...9 in 64 90 g m2 Max 0 4 in 10 mm stack p Up 210 297 mm Envelopes U S Commercial 10 envelopes e Down No 10 9 5 4 1 in 241 3 104 1 mm European DL 10 envelopes e Down 8 66 4 33 in 220 110 mm Glossy photo Letter A4 10 sheets p Up paper Banner paper 8 5 11 in 1 sheet 2 to 6 long e Down 215 9 279 4 mm Max length 66 in 1676 mm High resolution Letter A4 Approx 80 sheets p Up paper Bubble Jet Letter A4 App...

Page 61: ...mends that you print within this area Printable area dark shade The area in which it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision Envelopes 0 12 3 mm 0 2 5 mm 1 24 31 4 mm 0 25 6 4 mm 0 12 3 mm 0 2 5 mm 0 41 10 4 mm 0 25 6 4 mm FEED DIRECTION FEED DIRECTION EUROPEAN DL U S COMMERCIAL NO 10 0 12 3 mm 0 2 5 mm 1 26 32 mm 1 26 3...

Page 62: ...velopes with windows holes perforations cutouts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes with peel off sealing strips Envelopes with letters enclosed You may be able to stack envelopes of other sizes in the multi purpose tray However Canon cannot guarantee consistent performance on envelope sizes other than U S Commercial No 10 and European DL Gl...

Page 63: ...de using a backlit device such as a light box High Gloss Photo Film HG 201 Canon High Gloss Photo Film HG 201 features a bright white finish that lends striking visual power to charts graphs and photographic images It creates a sharper and more vivid color output than is possible with coated paper Use of this film gives your presentation materials and graphics a professional look This film provide...

Page 64: ... the paper thickness lever for the print media you are using 1 p 5 2 nIf the paper thickness lever is not set correctly before printing smudging and poor print quality may result The paper thickness lever is located on the right side of the unit Loading Paper You can load paper in the multi purpose tray to feed it automatically into the MultiPASS For details 1 p 2 19 You can also load other types ...

Page 65: ...2 Prepare the envelopes as follows Arrange the stack of envelopes on a firm clean surface and press down firmly on the edges to make the folds crisp Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press firmly on the area that corresponds to the edges of the back flap Remove any curling from the envelopes by holding the edges of the envelopes...

Page 66: ...ht side of the multi purpose tray Slide the paper guide snugly against the left edge of the stack w Insert the envelopes with the print side up flaps should not be visible Feed the top of the envelope return address portion into the multi purpose tray first Make sure the stack is below the paper limit mark P The MultiPASS is now ready to print 2 1 PAPER LIMIT MARK ...

Page 67: ... of film or paper dry completely before storing them Drying time Canon High Gloss Photo Film Canon Glossy Photo Paper Canon Glossy Photo Cards 2 minutes Canon Transparencies Canon Back Print Film 15 minutes When your output has dried completely cover its printed side with a sheet of plain not coated paper before storing it This is recommended even if you place the sheets of film in a clear file or...

Page 68: ...package of this paper A cleaning sheet may be included with the high resolution paper The cleaning sheet removes paper dust from the unit s rollers helping to prevent paper feeding problems Follow this procedure 1 Remove the backings from the two tapes on the cleaning sheet 2 With the sticky side toward you and going into the multi purpose tray first insert the sheet into the multi purpose until i...

Page 69: ...tion of the illustration below shows the maximum recommended printing area of banner paper n To prevent ink from running over the edges of the sheet print within the margins shown in the illustration above Printing on banner paper may require considerable amounts of ink If you think your BJ tanks may run out of ink use new BJ tanks For best print results on banner paper use light design patterns L...

Page 70: ...For details 1 p 5 6 3 Cut the banner paper along one of the perforations to the length required Your banner can be up to six sheets 66 inches 1676 mm long 4 Place the banner paper behind the unit on a flat surface 5 Gently fold along the perforations between the first and second sheets ...

Page 71: ...uide against the left edge of the sheet leaving a 0 04 inch 1 mm gap between the paper guide and the edge of the sheet w Make sure the sheet is under the tabs on the multi purpose tray Make sure the sheets behind the unit are aligned with the multi purpose tray 7 Your MultiPASS is now ready to print Set your PC to print on the banner paper Allow the paper to flow over the edge of the table as it e...

Page 72: ...5 14 Paper Handling Chapter 5 ...

Page 73: ...ialing 6 2 Speed Dialing Methods 6 2 One Touch Speed Dialing 6 3 Registering Numbers for One Touch Speed Dialing 6 3 Using One Touch Speed Dialing 6 5 Coded Speed Dialing 6 6 Registering Numbers for Coded Speed Dialing 6 6 Using Coded Speed Dialing 6 8 Group Dialing 6 9 Creating Groups 6 9 Using Group Dialing 6 12 Speed Dialing Lists 6 13 Printing Speed Dialing Lists 6 13 ...

Page 74: ...umber by pressing Coded Dial followed by a two digit code of your choice While coded speed dialing requires you to press more buttons it allows you to register up to 100 destinations Group Dialing 2 p 6 9 Group dialing allows you to dial a group of registered one touch and or coded speed dialing fax numbers By registering a group for one touch or coded speed dialing you press only one or three but...

Page 75: ...e MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to register numbers and names for one touch speed dialing 1 Press 2 Press 3 Use or to select TEL REGISTRATION 4 Press twice 5 Use or to select a one touch Ex speed dialing button 01 to 12 If a one touch speed dialing button has already been registered the number registered under that button appears If a group is already registe...

Page 76: ...eturn to standby mode The fax telephone number and name registered under that button will be deleted 8 Press twice 9 Use the numeric buttons to enter the name Ex that goes with the number max 16 characters including spaces If you are unsure how to enter characters 1 p 3 3 If you have already registered a name and want to keep the same name ignore this step 10 Press Ex 11 To continue registering ot...

Page 77: ...er you wish to fax The number registered under that one touch speed dialing button is displayed If you press the wrong button press Stop then press the correct button If no fax number is assigned to the one touch speed dialing button you press the LCD displays NO TEL If this happens make sure you pressed the correct button and that the number you want to dial is registered under that button 5 Pres...

Page 78: ... the MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to register numbers and names for coded speed dialing 1 Press 2 Press 3 Use or to select TEL REGISTRATION 4 Press 5 Use or to select CODED SPEED DIAL 6 Press 7 Use or to select a coded speed Ex dialing code 00 to 99 If a coded speed dialing code has already been registered the number registered under that code appears If a g...

Page 79: ...ss Stop to return to standby mode The fax telephone number and the name registered under that code will be deleted 10 Press twice 11 Use the numeric buttons to enter the name Ex that goes with the number max 16 characters including spaces If you are unsure how to enter characters 1 p 3 3 If you have already registered a name and want to keep the same name ignore this step 12 Press Ex 13 To continu...

Page 80: ...o fax The number registered under that coded speed Ex dialing code is displayed If you enter the wrong code press Stop Then press Coded Dial and enter the correct code If no fax number is assigned to the coded speed dialing code you enter the LCD displays NO TEL If this happens make sure you entered the correct code and that the number you want to dial is registered under that code 6 Press to begi...

Page 81: ...up to 111 destinations You can also create groups from the MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to create groups 1 Press 2 Press 3 Use or to select TEL REGISTRATION 4 Press 5 Use or to select GROUP DIAL 6 Press Ex 7 Select a one touch speed dialing button or coded speed dialing code under which you want to register the group To register a group under a one touch spe...

Page 82: ...en press again To enter a destination registered for coded speed dialing Press then use the numeric buttons to Ex enter the two digit code assigned to the number you want to register in the group Repeat for other codes The number registered under the button or code you enter appears or GROUP DIAL appears if you select a group You cannot enter numbers not registered for one touch or coded speed dia...

Page 83: ...ress Clear then enter the new name To cancel a group completely press Clear 12 Press Ex 13 To continue registering other groups repeat the procedure from step 7 or Press to return to standby mode Ex nYou can print the Group Dial List showing all the numbers and names registered for group dialing 1 p 6 13 Keep this list near your MultiPASS so you can refer to it when dialing 12 27 FaxTel Stop 04 1 ...

Page 84: ... under a one touch speed dialing button or coded speed dialing code To enter a group registered under a one touch speed dialing button Press the one touch speed dialing button assigned to the group you wish to fax If you press the wrong button press Stop then press the correct button To enter a group registered under a coded speed dialing code Press then use the numeric buttons to Ex enter the two...

Page 85: ...e or to select the list you want Ex to print You can select from the following 1 TOUCH LIST CODED DIAL LIST GROUP DIAL LIST 6 Press If you selected 1 TOUCH LIST or CODED DIAL LIST above select in what order you want the destinations to be printed Press T to print the list with the names of the destinations in alphabetical order or Press to print the list in code or button order The MultiPASS print...

Page 86: ...00 2131 1250 Canon DEUTSCH A 02 1 49 39 25 25 Canon FRANCE A 21 GROUP DIAL Canon GROUP 1 A 01 03 3758 2111 Canon TOKYO A 03 516p488 6700 Canon U S A A 32 81 773 3173 Canon UK 12 27 2000 17 23 FAX 123 4567 CANON 001 SORTED LIST DESTINATIONS LISTED IN ALPHABETICAL ORDER UNSORTED LIST DESTINATIONS LISTED IN CODE ORDER NO CONNECTION TEL CONNECTION ID 01 905 795 1111 Canon CANADA 03 GROUP DIAL Canon EU...

Page 87: ...celing Sending 7 9 Redialing When the Line is Busy 7 10 Manual Redialing 7 10 Canceling Manual Redialing 7 10 Automatic Redialing 7 10 What is Automatic Redialing 7 10 Canceling Automatic Redialing 7 10 Setting the Options for Automatic Redialing 7 11 Sequential Broadcasting 7 13 Sending a Document to More Than One Destination 7 13 Sending a Document Using Group Dialing 7 14 Delayed Sending 7 15 S...

Page 88: ... white only To send in black white Make sure the Color B W button s light is off If not press Color B W to turn it off To send in color to fax machines that support color fax reception Press Color B W to turn on its light nIf you attempt to send a color document to a fax machine that does not support color faxing the document will not be sent and the LCD will display TRY AGAIN IN B W Try sending a...

Page 89: ...ther than just two black white This gives a much better reproduction of photos though the transmission time is longer After about 10 seconds the LCD returns to standby mode For color sending set the resolution as follows 1 Press to turn on its light 2 Press to select the resolution Ex setting you want You can select from the following FAX STANDARD Provides standard color resolution FAX FINE Provid...

Page 90: ...SS Suite 1 MultiPASS Suite User s Guide Follow this procedure 1 Press 2 Press 3 Press twice 4 Use or to select SCAN CONTRAST 5 Press Ex 6 Use or to select the scanning Ex contrast you want You can select from the following STANDARD Adequate for most documents DARKER Suitable for light documents LIGHTER Suitable for dark documents 7 Press 8 Press to return to standby mode Ex 12 27 FaxTel Stop OFFHO...

Page 91: ...registering and using one touch speed dialing 1 pp 6 3 6 5 Coded Speed Dialing Dial a fax number by pressing Coded Dial followed by the two digit code 00 to 99 that the number is assigned to For details on registering and using coded speed dialing 1 pp 6 6 6 8 Group Dialing Send a document to a predefined group of fax numbers The numbers must already be registered under one touch speed dialing but...

Page 92: ... many graphics or particularly dense text Follow this procedure for memory sending 1 Open the document tray 2 Adjust the document feed lever for the document you are loading 2 p 4 2 3 Prepare the document and load it face down in the ADF 2 p 4 3 For color sending press Color B W to Currently used memory turn on its light 1 p 7 2 To adjust the resolution and contrast 1 pp 7 2 7 4 Standby to scan Yo...

Page 93: ...rnatively you can enable the COLOR DIRECT TX setting 1 p 14 5 that converts color faxes to black white if the other party s fax machine does not support color faxing Manual Sending Manual sending allows you to talk to the other party before sending the document This method is useful if the other party must manually set their fax machine to receive before they can receive a fax Follow this procedur...

Page 94: ...the document ask the other party to press the start button on their fax unit 8 When you hear the high pitched signal of the other party s fax unit press on the MultiPASS and then hang up the handset The unit begins sending the document n Be sure to hang up the handset after you press Start on the MultiPASS otherwise the call will be disconnected The unit will beep if the handset is not hung up pro...

Page 95: ...ncel sending Sending is not canceled until you press T If you change your mind and want to continue sending press To cancel transmission of a document waiting to be sent from memory because the unit is waiting to redial 1 Canceling Automatic Redialing p 7 10 To cancel transmission of a document waiting to be sent from memory delayed sending for example 1 Deleting a Document From Memory p 7 18 The ...

Page 96: ...mpt fails because the line was busy the MultiPASS will again wait for two minutes and make a final attempt to complete the call Automatic redialing can be turned off and on The number of redialing attempts and the time interval between attempts can also be adjusted 1 p 7 11 If all redialing attempts are unsuccessful the MultiPASS will cancel the transmission and print an Error TX Report to remind ...

Page 97: ...or automatic redialing Whether or not the MultiPASS redials automatically The number of times the MultiPASS attempts to redial The time interval between redialing attempts Follow this procedure to adjust the automatic redialing settings 1 Press 2 Press 3 Press 4 Use or to select TX SETTINGS 5 Press 6 Use or to select AUTO REDIAL 7 Press Ex To disable automatic redialing use d or u to select OFF th...

Page 98: ...from 1 to 10 times The default setting is twice 10 Press twice Ex 11 Use the numeric buttons to enter the time Ex interval between redialings You can select from 2 to 99 minutes The default setting is 2 minutes 12 Press 13 Press to return to standby mode Ex 12 27 FaxTel Stop TIME OUT Set 5MIN 2MIN REDIAL INTERVAL Set 5TIMES 2TIMES REDIAL TIMES Set ...

Page 99: ...You can register up to 111 fax numbers with group dialing and send the same document to these numbers at the press of one or three buttons 1 p 6 9 Follow this procedure to send a document to more than one destination 1 Open the document tray 2 Adjust the document feed lever for the document you are loading 2 p 4 2 3 Prepare the document and load it face down in the ADF 2 p 4 3 For color sending pr...

Page 100: ...u prefer the MultiPASS never to scan a document automatically after a few seconds disable the TIME OUT setting 1 p 14 5 To cancel sending press Stop then T Sending to all destinations you specified in step 4 will be canceled You cannot cancel only one destination n If a number is busy the unit will continue sending to the other destinations and then redial the number that was busy If the MultiPASS...

Page 101: ...ature from the MultiPASS Suite 1 MultiPASS Suite User s Guide To use this feature your PC must be turned on and connected to the MultiPASS Sending Other Documents While the MultiPASS is Set for Delayed Sending The MultiPASS is a multitasking unit so you can send receive print or copy other documents even when you have set the MultiPASS for delayed sending To print copy or send other documents afte...

Page 102: ...nt in Memory Before printing a document make sure you have the correct BJ cartridge installed Black White Color Document Document in Memory in Memory Color BJ cartridge Printing possible Printing possible Black BJ cartridge Printing possible Printing possible if converted to black white Photo BJ cartridge Printing possible Printing possible 0046 TRANSMIT A 01 Canon TOKYO 3 12 27 23 24 0047 TRANSMI...

Page 103: ... or r to display details of the transaction destination for example 6 Press 7 Press to print the first page only or press to print all pages of the document The MultiPASS prints the document If you are printing a color document and have the Black BJ cartridge installed these messages alternate in the LCD Press T to print the document in black white with the Black BJ cartridge or press to cancel pr...

Page 104: ...If you are unsure of the transaction number TX RX NO print the Doc Memory List 1 p 7 16 Use l or r to display details of the transaction destination for example 6 Press The MultiPASS asks you to confirm that you want to delete the document 7 Press to delete the document If you change your mind and want to keep the document in memory press The MultiPASS deletes the document 8 To continue deleting o...

Page 105: ... Automatically FAX ONLY MODE 8 8 Setting FAX ONLY MODE 8 8 Receiving With an Answering Machine ANS MACHINE MODE 8 9 Setting ANS MACHINE MODE 8 9 Using the MultiPASS With an Answering Machine 8 9 Receiving Using the Distinctive Ring Pattern Detection Feature DRPD 8 10 Types of Ring Patterns 8 10 Setting DRPD 8 10 How DRPD Responds to Calls 8 14 Communicating Using the Distinctive Ring Pattern Detec...

Page 106: ...eption of the fax FAX ONLY MODE Fax MultiPASS answers Separate telephone p 8 8 all calls as fax calls line for fax use only It receives faxes automatically and disconnects voice calls ANS MACHINE Fax Tel Receives faxes Answering machine p 8 9 MODE automatically and connected to the routes voice calls to MultiPASS the answering machine DRPD Fax Tel Allows you to have Subscription to a p 8 10 separa...

Page 107: ...e this display Ex If Fax Tel Mode does not appear in the LCD when you press Receive Mode follow this procedure to set this mode 1 Press 2 Press 3 Press 4 Use or to select RX SETTINGS 5 Press 6 Use or to select RX MODE 7 Press Ex 8 Use or to select FAX TEL AUTO SW 9 Press 10 Press to return to standby mode Ex 11 Confirm that FaxTel is displayed in the LCD Ex If FaxTel is not displayed press Receive...

Page 108: ...ally The MultiPASS answers without ringing The MultiPASS listens for the fax tone For 8 sec The fax tone is detected The fax tone is not detected The document is received automatically The MultiPASS starts ringing Pick up the handset to talk If you don t pick up the handset within 15 sec DEFAULT ACTION Choose between RECEIVE factory default setting and DISCONNECT DISCONNECT RECEIVE Factory default...

Page 109: ...r someone to pick up the handset of the telephone You can select from 10 to 45 seconds The default setting is 15 seconds 6 Press twice Ex 7 Use or to select RECEIVE or Ex DISCONNECT This setting tells the unit what to do if no one picks up the handset of the telephone within the specified ring time set in step 5 Select RECEIVE to receive the call or DISCONNECT to disconnect the call The default se...

Page 110: ...to MANUAL MODE 1 Press to select MANUAL MODE After a few seconds the LCD changes to this display Ex Receiving a Fax Manually Follow this procedure to receive a fax manually 1 Make sure Manual is displayed in the LCD Ex 2 above 2 Make sure you have connected a telephone to the MultiPASS 2 p 2 6 3 When you hear the telephone ring pick up the handset 4 If you hear a person s voice Start your conversa...

Page 111: ...will beep if the handset is not hung up properly Make sure the handset is seated properly in its cradle If you do not want the unit to beep disable the OFFHOOK ALARM setting 1 p 14 3 Be sure to hang up the handset after you press Start or dial the remote receiving ID otherwise the call will be disconnected If you have an answering machine connected to your MultiPASS that can carry out remote contr...

Page 112: ...ive Mode to select FAX ONLY MODE After a few seconds the LCD returns to standby mode The MultiPASS assumes all incoming calls are from fax machines sending faxes It receives the documents automatically and disconnects all voice calls nIn FAX ONLY MODE you can control whether or not the MultiPASS rings when it receives a fax call 1 INCOMING RING p 14 6 You can also set this option from the MultiPAS...

Page 113: ...e to set the receive mode to ANS MACHINE MODE 1 Press to select ANS MACHINE MODE After a few seconds the LCD changes to this Ex display Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answering machine Set the answering machine to answer on the first or second ring When recording the outgoing message on the answering machine The entire message...

Page 114: ...l telephone company Your telephone company may have a different name for this service Also this service may not be offered in all areas Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service The setting you make in the MultiPASS must match the setting assigned by the telephone company You can set the MultiPASS for the foll...

Page 115: ...er than FAX TEL AUTO SW in step 10 11 Press twice 12 Use the numeric buttons to enter the fax Ex telephone number assigned for receiving a call for the ring pattern you selected in step 10 max 20 digits including spaces This number is transmitted to the caller s fax machine and displayed in the caller s LCD as verification To enter a space press Space To enter a plus sign before the number press I...

Page 116: ...ress Clear and start again 15 Press twice Ex 16 Use or to select the type of call to Ex be received for the ring pattern you selected in step 10 You can select from the following TEL FAX FAX TEL AUTO SW 17 Press Ex 18 To continue registering other ring patterns repeat the procedure from step 10 or Press to return to standby mode Ex nIf the RX MODE setting is set to DRPD only DRPD will be displayed...

Page 117: ...select from 10 to 45 seconds The default setting is 15 seconds 15 Press twice Ex 16 Use or to select RECEIVE or Ex DISCONNECT This setting tells the unit what to do if no one picks up the handset of the telephone within the specified ring time set in step 14 Select RECEIVE to receive the call or DISCONNECT to disconnect the call The default setting is RECEIVE 17 Press 18 Press to return to standby...

Page 118: ...nswers as a fax machine FAX TEL Switches to receive mode for Rings to alert you to pick up the AUTO SW fax transmission signals handset of the telephone and take the call Communicating Using the Distinctive Ring Pattern Detection DRPD Feature Using the MultiPASS with a DRP service is almost the same as using it with a normal telephone line When you turn on DRPD the receive mode defaults to DRPD Wh...

Page 119: ...received faxes in its memory When you turn on your PC the faxes will automatically be uploaded to your PC If you want to print a fax stored in memory instead of uploading it to your PC follow this procedure 1 Press 2 Press 3 Use or to select FILE PRINT 4 Press The MultiPASS prints all received faxes that were to be uploaded to your PC n The faxes you print are erased from memory and can no longer ...

Page 120: ... alternate REC D IN MEMORY and INSTALL BC 33 Replace the Black BJ cartridge with the Color BJ cartridge 1 p 12 11 The unit then automatically prints the color fax stored in memory Setting Color Reception Your MultiPASS is factory set to receive in color when you receive color faxes from fax machines that have color capability Follow this procedure to disable or enable this setting 1 Press 2 Press ...

Page 121: ...es the unprinted pages of the fax in memory and the LCD displays REC D IN MEMORY as well as one or more messages For details on the action to take 1 p 13 5 n The MultiPASS memory can store up to approximately 80 pages You can set the MultiPASS not to store faxes in memory if a problem occurs during reception 1 MEMORY RX p 14 6 Once the pages are printed they are deleted from memory If the memory b...

Page 122: ...8 18 Receiving Faxes Chapter 8 ...

Page 123: ...al Features Chapter 9 Special Features This chapter describes the special features of the MultiPASS Special Dialing 9 2 Dialing Through a Switchboard 9 2 Dialing an Overseas Number With Pauses 9 2 Switching Temporarily to Tone Dialing 9 3 ...

Page 124: ...ur country Follow this procedure to dial an overseas number with pauses 1 Open the document tray 2 Adjust the document feed lever for the document you are loading 2 p 4 2 3 Prepare the document and load it face down in the ADF 2 p 4 3 For color sending press Color B W to Currently used memory turn on its light 1 p 7 2 To adjust the resolution and contrast 1 pp 7 2 7 4 Standby to scan 4 Use the num...

Page 125: ...ng Many information services for banks airline reservations hotel reservations etc require tone dialing for their services If your MultiPASS is connected to a rotary pulse line follow this procedure to set the unit temporarily for tone dialing 1 Press You can also lift the handset of the telephone connected to your unit instead of pressing Hook 2 Use the numeric buttons to dial the Ex telephone nu...

Page 126: ... by the information service Numbers entered after pressing T will be dialed using tone dialing 5 When you have finished press to disconnect the call If you used the telephone hang up the handset to disconnect the call Tone dialing is canceled when you disconnect the call Hook TEL 7654321TA34 ...

Page 127: ...Chapter 10 Making Copies This chapter describes how to use your MultiPASS to make copies and explains how to adjust settings for copying and printing Documents You Can Copy 10 2 Copying Documents 10 2 Setting the Length of the Bottom Margin 10 4 ...

Page 128: ...face down in the ADF 2 p 4 3 Currently used memory Standby to scan 4 Press 5 For color copying Press to turn on its light then press Ex to select the image quality setting you want You can select from the following PLAIN PAPER For color copying on plain paper HIGH RES PAPER For color copying on high resolution paper COLOR SNAPSHOT For copying color photos that are narrower than a letter size page ...

Page 129: ...n other modes you can only make enlargements in COLOR SNAPSHOT mode 7 If you want to make multiple black white Ex copies use the numeric buttons to enter the number of copies You can make up to 99 black white copies You can only make one color copy at a time 8 Press to begin copying To stop copying press Stop You may then need to open the operation panel to remove the document 1 p 13 3 nYou will b...

Page 130: ...Ex 8 Use or to select the length of the Ex bottom margin for color copying and color reception You can select from the following NORMAL The bottom margin is larger than the bottom margin of a black white printed page Color copying and reception 1 02 inches 26 mm SMALLER The bottom margin is the same length as the bottom margin of a black white printed page 0 28 inches 7 mm 9 Press 10 Press to retu...

Page 131: ...apter 11 Reports and Lists This chapter describes the reports and lists that can be printed from your MultiPASS Summary of Lists and Reports 11 2 Activity Report 11 3 Transmission TX Report 11 4 Multi Transaction TX RX Report 11 5 Reception RX Report 11 5 ...

Page 132: ...rs You can also set the MultiPASS to print the first page of the document below the transmission report to remind you of the contents of the document Reception RX Report Prints after reception of a document You p 11 5 can enable or disable this feature or set the p 14 4 MultiPASS to print a report only when an error occurs Multi Transaction TX RX Prints after sequential broadcasting of a p 11 5 Re...

Page 133: ... OK 01 18 A 12 27 14 10 905 795 1111 Canon CANADA 5003 AUTO RX ECM 1 OK 00 18 A 12 27 14 16 2 887 0166 Canon AUSTRALIA 5004 AUTO RX ECM 4 OK 00 59 A 12 27 14 27 20 545 8545 Canon EUROPA 0002 TRANSMIT COL 1 OK 01 20 A 12 27 14 30 20 545 8545 Canon EUROPA 0003 TRANSMIT COL 1 OK 04 12 12 27 14 53 03 3758 2111 Canon TOKYO 5005 AUTO RX ECM 1 OK 01 16 12 27 14 57 2 887 0166 Canon AUSTRALIA 0004 TRANSMIT...

Page 134: ... 001 TX REPORT TX FUNCTION WAS NOT COMPLETED TX RX NO 0004 CONNECTION TEL 20 545 8545 CONNECTION ID Canon EUROPA ST TIME 12 27 14 59 USAGE T 00 18 PGS SENT 1 RESULT NG THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 123456 Our Ref 350 PJC EAC 27 December 2000 Dr P N Cundall Mining Surveys Ltd Holroyd Road Reading Berks 12 27 2000 14 59 FAX 123 4567 CA...

Page 135: ... Report similar to the one below will be printed RX REPORT RECEPTION OK TX RX NO 5004 COLOR RX CONNECTION TEL 905 795 1111 CONNECTION ID Canon CANADA ST TIME 12 27 14 59 USAGE T 01 59 PGS 4 RESULT OK 12 27 2000 14 59 FAX 123 4567 CANON 001 COLOR RX INDICATES A COLOR RECEPTION OK RECEPTION SUCCESSFUL NG SOME OR NO PAGES RECEIVED NUMBER OF PAGES RECEIVED RECEPTION DURATION RECEPTION TIME MULTI TX RX...

Page 136: ...11 6 Reports and Lists Chapter 11 ...

Page 137: ...Cleaning Inside the Printer Cover 12 2 Cleaning the Scanner Components 12 4 Cleaning the Rollers 12 5 BJ Cartridge 12 6 BJ Cartridges and BJ Tanks 12 6 When to Replace a BJ Cartridge or BJ Tank 12 7 Testing and Cleaning the BJ Cartridge Print Head 12 9 Printing the Nozzle Check Pattern 12 9 Cleaning the BJ Cartridge Print Head 12 10 Replacing the BJ Cartridge 12 11 Aligning the Print Head 12 15 Re...

Page 138: ...ic charges c Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the MultiPASS these can damage the MultiPASS components Cleaning the MultiPASS Exterior Clean the MultiPASS outer casing as follows 1 Disconnect the power cord from the MultiPASS 2 Wipe the MultiPASS exterior with a clean soft lint free cloth moistened with water or dilut...

Page 139: ...Use a clean soft dry lint free cloth to remove any ink or paper debris from the unit s interior shaded area especially around the platen Be careful not to touch the BJ cartridge or its holder 5 Check the small black rollers If they are dirty clean them with a soft dry toothbrush 6 When you are finished close the printer cover 7 Close the document tray 8 Reconnect the power cord RIBBON CABLE ROUND ...

Page 140: ...et and scanning glass Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth n If the scanner components are dirty the documents you send or copy will also be dirty Be sure to use a soft cloth to avoid scratching the components cDo not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate st...

Page 141: ...om the center Be sure to close the operation panel until it locks into place or the unit will not function properly 8 Close the document tray 9 Reconnect the power cord Cleaning the Rollers You may need to clean the MultiPASS rollers after using a package of high resolution paper This process removes paper dust from the unit s rollers preventing paper feed problems For details 1 Using the Cleaning...

Page 142: ...oto BJ Cartridge InkTank BC I 3PC Ma de in Jap an PUSH InkTank BC I 3PM Ma de in Jap an PUSH InkTan BC I 3 Ma de in Jap an PUSH Photo Ma de in Jap an PUSH Cyan Magenta Yellow Black Photo Photo Photo Photo InkTank BCI 3PBK Photo Ink Tank BCI 3PBK Photo BCI 3PC Ink Tank BCI 3PM Ink Tank BCI 3Y Ink Tank Black Cyan Magenta Yellow Photo Photo Photo Photo Photo PHOTO BLACK BJ TANK BCI 3ePBK Photo PHOTO ...

Page 143: ... been using a BJ cartridge for over a year If your printed output is not crisp and clear or has gaps in the characters missing dots If the BJ tanks have ink in them but your color printouts appear to be missing a color In general you will need to replace a BJ tank in the following situations If you have been using a BJ tank for over six months If your output is blank If your printouts appear to be...

Page 144: ... 12 9 2 There is no problem with the BJ cartridge or tanks Try adjusting the print settings 2 MultiPASS Suite User s Guide 3 Print the nozzle check pattern again 2 p 12 9 2 Perform normal print head cleaning HEAD CLEANING setting 2 p 12 10 You should now be able to print properly You can clean the print head up to five consecutive times if necessary 4 Perform deep print head cleaning HEAD REFRESHI...

Page 145: ...head nozzle is operating properly Refer to the flow chart 1 p 12 8 for the correct order of testing and cleaning the BJ cartridge print head Follow this procedure to print the nozzle check pattern 1 Press 2 Press 3 Press The MultiPASS prints the nozzle check pattern When the Color BJ cartridge is installed the pattern includes all four colors yellow magenta cyan and black n Print the nozzle check ...

Page 146: ...nt head n To maintain the best possible print quality clean the BJ cartridge print head from time to time Cleaning the print head consumes a small amount of ink Cleaning too often reduces the amount of ink in the BJ tanks If your printing is faint you can often correct the problem by adjusting the print settings 1 MultiPASS Suite User s Guide Follow this procedure to clean the BJ cartridge print h...

Page 147: ... components shown or any metal parts since this may adversely affect operation of the unit and or affect print quality 4 Raise the blue cartridge lock lever on the cartridge holder and remove the BJ cartridge Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables Spilled ink can stain any surface protect yourself and your work area InkTank ...

Page 148: ... remove the orange protective cap q and the protective tape w Discard the cap and tape Never attempt to reattach them to the BJ cartridge print head Install the BJ cartridge immediately after removing the cap and tape 6 Insert the BJ cartridge into the cartridge holder then lower the blue cartridge lock lever until it locks into position 7 Press on the two orange tabs and remove the two orange pie...

Page 149: ...m in their correct slot and from right to left For a new BJ tank carefully remove the packing film taking care not to remove the label from the BJ tank Discard the packing film and cap Never attempt to reattach them to the BJ tank Do not touch the ink port on the BJ tank Spilled ink can stain any surface protect yourself and your work area 9 Insert the BJ tank into the far right slot on the BJ car...

Page 150: ...o clog 11 Close the printer cover The LCD displays CART RETURN while the cartridge holder moves to its home position on the right side of the unit The MultiPASS then cleans the print head which takes about 20 seconds 12 Close the document tray 13 Align the print head 1 p 12 15 nIf you need to unplug the MultiPASS wait until the unit is in standby mode date and receive mode displayed in the LCD Oth...

Page 151: ...e or to select ALIGN PRINT HEAD 4 Press twice The MultiPASS prints the HS pattern 1 sample below 5 Press again 6 For the printed B1 pattern use or Ex to enter the value above the perfectly aligned lines 7 Press 8 For the printed B2 pattern use or Ex to enter the value above the perfectly aligned lines HS B2 4 02 08 HS B2 0 DATA ENTRY OK Set HS B1 4 02 08 HS B1 0 Set HS CHANGE VALUE HS PATTERN PRIN...

Page 152: ... Ex to enter the value above the perfectly aligned lines 12 Press 13 For the printed B2 pattern use or Ex to enter the value above the perfectly aligned lines 14 Press 15 Press to return to standby mode Ex 12 27 FaxTel Stop HS PATTERN PRINT Set HQ B2 1 02 08 HQ B2 0 DATA ENTRY OK Set HQ B1 1 02 08 HQ B1 0 Set HQ CHANGE VALUE HQ PATTERN PRINT Set ...

Page 153: ... MultiPASS is printing or performing another operation 1 Make sure the MultiPASS is plugged in 2 Open the document tray 3 Lift the handle to open the printer cover The cartridge holder automatically moves to the center of the unit c Do not try to manually move or stop the cartridge holder since this may damage the unit Do not touch the components shown or any metal parts since this may adversely a...

Page 154: ...e not to remove the label from the BJ tank Discard the packing film and cap Never attempt to reattach them to the BJ tank Do not touch the ink port on the BJ tank Spilled ink can stain any surface protect yourself and your work area 6 Insert the BJ tank into the correct slot on the BJ cartridge then press it down from the top until it clicks into position InkTan k BCI 3C Cyan Mad e in Jap an PUSH ...

Page 155: ...sition on the right side of the unit The MultiPASS then cleans the print head which takes about 20 seconds 9 Close the document tray nIf you need to unplug the MultiPASS wait until the unit is in standby mode date and receive mode displayed in the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out Color or Photo BJ cartridge M...

Page 156: ...t need to remove this tray 9 Replace all tapes and shipping materials you removed when you first unpacked the MultiPASS 2 p 2 4 10 Pack the MultiPASS and all its components in the original shipping carton 2 p 2 3 n Do not remove the BJ cartridge from the MultiPASS or ship a BJ cartridge or tank from which you have removed the protective cap An opened BJ cartridge or BJ tank that is not installed i...

Page 157: ...e Problem 13 2 Clearing Jams 13 3 Jams in the ADF 13 3 Jams in the Multi Purpose Tray 13 4 LCD Messages 13 5 Printing Problems 13 13 Print Quality Problems 13 15 Color Printing and Color Copying Problems 13 17 Paper Feeding Problems 13 18 Faxing Problems 13 20 Sending Problems 13 20 Receiving Problems 13 21 Telephone Problems 13 23 Copying Problems 13 24 General Problems 13 25 If the Power Goes Ou...

Page 158: ...d the limited warranty See the limited warranty card for details c If the MultiPASS makes strange noises emits smoke or strange smells unplug it immediately and contact the Customer Care Center Do not attempt to disassemble or repair the unit yourself If you need to contact Canon directly make sure you have the following information Product name MultiPASS C755 Serial number The serial number is on...

Page 159: ...n the operation panel partially by gently pulling it toward you It only opens slightly Do not try to pull the document out without opening the operation panel since you may tear or smudge the document 3 While holding the operation panel open remove the document Pull it gently in either direction If a multipage document is loaded remove the entire document from the ADF n If the paper does not pull ...

Page 160: ...out of the unit as shown 3 Remove the paper stack from the multi purpose tray and reload it 1 p 2 17 Make sure the stack is below the paper limit mark P 4 Press to start the operation again If you are printing from a Windows application follow the instructions displayed by the software on your PC nIf the paper jam occurred while a fax was being received into the MultiPASS memory that fax will prin...

Page 161: ...after all automatic redialing attempts The Cyan BJ tank in the Color or Photo BJ cartridge is empty The unit is calling the other party s fax machine Wait for the unit to automatically redial the number If you want to cancel automatic redialing wait until the unit starts dialing the number press Stop then T 1 p 7 10 Try sending the document at a later time Check the fax number and dial again Conta...

Page 162: ...tting are different There may be an obstruction that is not allowing the cartridge holder mechanism to move Wait until this message no longer appears before starting an operation Clear the paper jam or whatever is obstructing the cartridge holder and then press Resume Do not attempt to move the cartridge holder manually Close the printer cover Wait until the cartridge holder stops then replace the...

Page 163: ...Mode ECM Press Resume Reinstall the BJ cartridge 1 p 2 13 and start again In either case if the error does not clear try unplugging the unit Wait several minutes then plug it back in Also try installing a new BJ cartridge 1 p 12 11 Contact your local authorized Canon dealer representative to have the waste ink tank replaced immediately Clear the paper jam 1 p 13 4 and reload paper in the multi pur...

Page 164: ...talled Black BJ cartridge ECM transmissions may take longer than normal transmissions Turn off ECM if you need to transmit quickly or if you know your local lines are in good condition 1 ECM TX p 14 5 Place the handset properly in its cradle Remove the Black BJ cartridge and install the Color BJ cartridge 1 p 12 11 Remove the Black BJ cartridge and install the Color BJ cartridge 1 p 12 11 If you d...

Page 165: ...oice call The multi purpose tray is empty The Magenta BJ tank in the Color or Photo BJ cartridge is empty The unit s memory is full because it has received too many documents or a very long or detailed document Remove the Photo BJ cartridge and install the Color or Black BJ cartridge 1 p 12 11 Alternatively enable the PHOTO INK PRINT setting 1 p 14 7 Remove the Black BJ cartridge and install the C...

Page 166: ...t The unit is warming up Divide the document and send or copy each part separately To free up space in the unit s memory print or delete any documents in memory you no longer need 1 pp 7 16 7 18 8 15 8 17 If you need more space wait for the unit to send any faxes Also print or delete any documents in memory you no longer need 1 pp 7 16 7 18 8 15 8 17 Make sure you dialed the correct number Try aga...

Page 167: ...d sending a color document to a machine that does not support color faxing You pressed Stop to cancel the transmission Press T to print the color document with the Photo BJ cartridge or press to cancel printing Alternatively enable the PHOTO INK PRINT setting 1 p 14 7 Make sure the BJ cartridge is installed correctly and that the blue cartridge lock lever is down 1 p 2 13 Install a BJ cartridge 1 ...

Page 168: ...ll During printing the BJ cartridge print head may have become too hot The Yellow BJ tank in the Color or Photo BJ cartridge is empty Write the number down if you will need it later The unit continues to send the document as memory becomes available Allow the unit to cool down The unit will resume printing when it has cooled down Replace the BJ tank 1 p 12 17 The unit will then print automatically...

Page 169: ... the correct printer cable type 1 p 2 7 The MultiPASS may have been plugged in or the PC may have been turned on when you connected the printer cable Unplug the MultiPASS and turn off the PC Plug the unit back in and turn the PC back on again If you are using a USB cable make sure you connect it during software installation to ensure proper operation 1 MultiPASS Suite User s Guide The protective t...

Page 170: ...ltiPASS and PC Check the printer cable connection 1 p 2 7 The printer cable may not be the correct type Make sure you have the correct printer cable type 1 p 2 7 The printer cable may be too long Make sure you have the correct length cable 1 p 2 7 For the following 1 MultiPASS Suite User s Guide There may be a communication problem between the MultiPASS and your PC You may not be using the correct...

Page 171: ... curl Should you dirty the document tray when removing the page wipe it clean with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution The paper you are using may be too thin Printing dense graphics on light paper stock may cause the paper to curl Try using heavier stock Your PC indicates a device time out A device time out occurs when the PC sends data to t...

Page 172: ...t appears jagged The resolution selected via the printer driver may be Draft 1 MultiPASS Suite User s Guide Fonts do not print as smoothly rounded characters For the following 1 MultiPASS Suite User s Guide Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when used with high resolution printers like the MultiPASS Certain MS fonts such as MS Serif will print...

Page 173: ...elected The application you are using may not support color printing Colors are broken or uneven For the following 1 MultiPASS Suite User s Guide The print mode may be wrong If you are printing a thin line with a nonprimary color your software may be telling the MultiPASS to place a color every other dot with a space in between Colors print incorrectly For the following 1 MultiPASS Suite User s Gu...

Page 174: ...or images are missing some detail Check to see if your MultiPASS printer driver is set to Plain Paper Color Mode and Halftoning is set to Diffusion 1 MultiPASS Suite User s Guide Paper Feeding Problems Paper does not load The multi purpose tray may contain too many sheets Make sure the paper stack in the multi purpose tray is below the paper limit mark P 1 p 2 17 Paper may not be loaded correctly ...

Page 175: ...nts for the MultiPASS 1 Chapter 5 Paper Handling Transparencies or back print film do not feed correctly The transparencies or back print film may not be loaded correctly Make sure they are loaded properly 1 p 2 17 Do not load more than 30 transparencies or 10 back print film sheets in the multi purpose tray Repeated paper jams occur The paper you are using may be causing the jams Be sure to fan t...

Page 176: ... or have been provided with an incorrect number Dial the number again or check that you have the correct number The other party s fax machine may be out of paper Call the other party and ask them to make sure paper is loaded in their fax machine You may have sent a document in color to a fax machine that does not support color faxing If you attempt to send a color document to a fax machine that do...

Page 177: ...is on 1 ECM TX p 14 5 Errors occur frequently while sending The telephone lines may be in poor condition or you may have a bad connection Lower the transmission speed 1 TX START SPEED p 14 7 Receiving Problems Cannot receive a fax automatically The MultiPASS may not be set to receive automatically For the MultiPASS to receive faxes automatically the receive mode must be set to FAX ONLY MODE Fax Te...

Page 178: ...he MultiPASS that the incoming signal is a fax Some fax machines cannot send the CNG signal that tells your MultiPASS the incoming call is from a fax machine In such cases you will have to receive the fax manually 1 p 8 6 Cannot receive a document manually You may have disconnected the call by pressing Start or dialing the remote receiving ID after hanging up the handset of the telephone Always pr...

Page 179: ...if the telephone lines are in poor condition you may have to try again The sending fax machine may not be functioning properly The sending fax machine usually determines the fax s quality Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean Cannot receive using Error Correction Mode ECM The other party s fax machine may not support ECM Some fax ma...

Page 180: ...n the installed BJ cartridge may be empty Check for an error message in the LCD 1 p 13 5 and replace if necessary 1 p 12 17 You may be trying to make copies with the incorrect BJ cartridge installed in the MultiPASS The MultiPASS cannot make copies in color while the Black BJ cartridge is installed Replace the BJ cartridge with the Color BJ cartridge 1 p 12 11 If you have disabled the PHOTO INK PR...

Page 181: ...ged into a power strip make sure the power strip is plugged in and turned on The power cord may not be supplying power Check the power cord by substituting with another or by using a voltmeter to test it for continuity The MultiPASS will not print reports The Black BJ tank of the installed BJ cartridge may be empty Check for an error message in the LCD 1 p 13 5 and replace if necessary 1 p 12 17 T...

Page 182: ...ceive voice calls if you connected a telephone to your unit When power is restored to the MultiPASS the unit will automatically print a list of documents that were stored in memory at the time of the power failure nIf there is no paper in the multi purpose tray when power is restored the LCD displays LOAD PAPER If this happens press Resume to return to standby mode The Memory Clear Report will not...

Page 183: ...of your MultiPASS and contains tables of all the settings you can adjust through the menu system of your MultiPASS Understanding the Menu System 14 2 Accessing the Menus 14 2 User Settings Menu 14 3 Report Settings Menu 14 4 TX Transmission Settings Menu 14 5 RX Reception Settings Menu 14 6 Printer Settings Menu 14 7 System Settings Menu 14 7 ...

Page 184: ... SETTINGS 1 p 14 7 SYSTEM SETTINGS 1 p 14 7 5 Press to access the settings under the Ex menu you selected 6 Refer to the appropriate table 2 following pages and use these guidelines to select and register settings Use d or u to move through the settings To register a setting or access sub settings press Set To return to a previous level press Data Registration In order for your settings to be regi...

Page 185: ...ARKER Select for light documents LIGHTER Select for dark documents Enables disables the off hook alarm This alarm alerts you that the handset of the telephone is not seated properly in its cradle Sets the options for the MultiPASS sounds Selects the volume of the ring produced when the MultiPASS detects a voice call Selects the volume of the keypad touch beep To turn off the sound select 0 Selects...

Page 186: ...x with the transmission report Black white faxes only Enables disables automatic printing of a reception report 1 p 11 5 OUTPUT NO No reception report is printed PRINT ERROR ONLY Prints a reception report only when a reception error occurs OUTPUT YES Prints a reception report every time you receive a document Sets the Activity Report option 1 p 11 3 Enables disables automatic printing of the Activ...

Page 187: ...ding to multiple destinations OFF Scanning does not start automatically You need to press Start to begin scanning Enables disables sending of color documents to fax machines that do not have color faxing capability The document is converted to black white OFF Color documents cannot be sent to fax machines that do not support color faxing ON Color documents can be sent to fax machines that do not s...

Page 188: ...nes if the MultiPASS switches to fax receive mode after it rings for a specified time If you select ON above selects the length of time the MultiPASS rings before switching to fax receive mode Enables disables remote receiving If you select ON above selects the remote receiving ID Enables disables memory reception of a document e g when an error occurs Enables disables color fax reception 1 p 8 16...

Page 189: ... Menu For details on accessing the settings below 1 p 14 2 Setting Description Sub Settings DATE SETUP DISPLAY LANGUAGE TX START SPEED RX START SPEED Selects the date format displayed in the LCD and printed on the faxes you send Selects the language of the LCD messages Selects the speed at which the MultiPASS starts transmitting Select a lower speed if you have difficulties connecting over long di...

Page 190: ...14 8 Summary of Settings Chapter 14 ...

Page 191: ...ications A 1 Specifications Appendix Specifications The MultiPASS specifications are listed in this Appendix General Specifications A 2 Printer A 3 BJ Cartridges A 4 Facsimile A 4 Telephone A 5 Copier A 6 Scanner A 7 ...

Page 192: ...ents attached Dimensions W D H Environmental Conditions Temperature 50 90 5 F 10 32 5 C Humidity 20 85 Liquid Crystal Display LCD 16 1 Display Languages English French Spanish Applicable Standards Electrical Safety UL C UL Radiation FCC Part 15 Class B IC PTT FCC Part 68 IC Other Energy Star compliant 26 5 672 mm 16 9 428 mm 17 2 437 mm 10 255 mm 9 6 244 mm 23 5 598 mm ...

Page 193: ...loss Photo Film Canon High Gloss Photo Film HG 201 Transparencies Canon Transparencies CF 102 Glossy Photo Cards Canon Glossy Photo Cards FM 101 Envelopes U S Commercial No 10 European DL Print Media Weight 17 to 30 lb 64 to 105 g m2 Print Speed Color Printing With Color BJ Cartridge Fast Up to 4 pages minute Black Printing With Color BJ Cartridge Fast Up to 6 pages minute Black Printing With Opti...

Page 194: ...em Type Fax modem Modem Speed 33600 14400 9600 7200 4800 2400 bps Automatic fallback Transmission Speed Black White Approx 3 seconds page at 33 6 Kbps ECM MMR transmitting from memory Color Approx 1 minute page at 33 6 Kbps ECM JPEG transmitting from memory Scanning Image Processing UHQ Ultra High Quality image enhancement Halftones 64 levels of gray Density adjustment 3 levels Based on the number...

Page 195: ...s Coded speed dialing 100 destinations Group dialing Maximum 111 destinations Regular dialing with numeric buttons Automatic redialing Manual redialing Pause button Networking Sequential broadcast up to 113 destinations Automatic reception Non ring reception ECM deactivation DRPD Distinctive Ring Pattern Detection Report Reference Activity Report up to 20 transactions Non delivery report TTI Trans...

Page 196: ...py 203 pels in 196 lines in 8 pels mm 7 71 lines mm Printing Resolution 360 360 dpi ADF 1 p 4 2 Default Size 100 Reduction 70 80 90 Enlargement 150 200 COLOR SNAPSHOT mode only Copy Speed Black White Copy Letter size Approx 3 pages minute Color Copy COLOR DRAFT mode letter size Approx 30 seconds page PLAIN PAPER mode letter size Approx 210 seconds page HIGH RES PAPER mode letter size Approx 305 se...

Page 197: ...i Effective Scanning Width 8 4 in 214 mm Compatibility TWAIN Scanning Speed B W Text 30 150 dpi 5 4 seconds page B W Text 151 300 dpi 10 9 seconds page B W Text 301 600 dpi 21 7 seconds page Grayscale 30 150 dpi 5 4 seconds page Grayscale 151 300 dpi 10 9 seconds page Grayscale 301 600 dpi 21 7 seconds page Color 30 150 dpi 16 3 seconds page Color 151 300 dpi 32 6 seconds page Color 301 600 dpi 65...

Page 198: ...A 8 Specifications Appendix ...

Page 199: ...automatic dialing you must register the numbers See also One touch speed dialing Coded speed dialing and Group dialing Automatic image reduction The MultiPASS can print the date time name or company name and a fax telephone number at the top of the faxes it receives To prevent this information from crowding the faxed image on the page and possibly lengthening the fax the MultiPASS automatically re...

Page 200: ...ITT has been replaced by ITU TS International Telecommunications Union Telecommunications Sector a committee created to set international standards for telecommunications Centronics An interface standard for parallel data transmission The interface on the MultiPASS is a Centronics type parallel interface CNG Stands for Calling Signal This is a signal sent by fax machines to identify the call as a ...

Page 201: ... a printer s resolution DRPD Distinctive Ring Pattern Detection Allows you to assign different ring patterns to distinguish voice and fax calls using your telephone company s special services Dual access Multitasking Enables the MultiPASS to receive a fax in memory even if it is copying or printing a document Also enables you to scan other faxes into memory make copies print reports print document...

Page 202: ...it one page in less than one minute Encoding schemes for G3 fax machines are Modified Huffman MH Modified READ MR and Modified Modified READ MMR Graphic A written printed or electronically displayed symbol or drawing Also characters or text that have been generated by a computer graphics application program Grayscale Representing color in black white as a result of different intensities of color D...

Page 203: ...EEE 1284 bi directional parallel interface port located at the back of the unit You attach the parallel cable that connects your PC and the MultiPASS to this port ITU T No 1 Chart A test chart defined by ITU TS used to measure the transmission speed as well as the transmitting and receiving memory capacity of a fax machine ITU TS International Telecommunications Union Telecommunications Sector A c...

Page 204: ... format that the PC understands MultiPASS Suite software Canon s exclusive software package that allows you to use the MultiPASS with your Windows software applications You must install the MultiPASS Suite to use your MultiPASS as a printer scanner and PC fax N Noise A term applied to a variety of problems that impair the operation of telephone lines used for faxing Noise level See dB A Numeric bu...

Page 205: ...nters a pause between or after digits of a fax telephone number PC fax An electronic way to send and receive faxes A PC fax is sent from or received in a PC Using the MultiPASS allows you to send and receive PC faxes and the MultiPASS Suite lets you save sort and print the PC faxes Photo The document setting you use for sending or copying documents with intermediate tones such as photographs Plate...

Page 206: ...party and transmits the information even as the remaining pages are being scanned R RAM Random Access Memory Memory that is used for temporary storage of information such as documents you want to print scanned and received documents and downloaded fonts Receiving Receiving transmission is also defined as RX or Reception This refers to how the MultiPASS receives a fax Reception See Receiving Redial...

Page 207: ...ution values are represented by horizontal data and vertical data for example 360 360 dpi Rotary pulse A telephone dialing system where a dial is rotated to send pulses to the telephone switching system When you pulse dial you hear clicks When you touch tone dial the most common dialing system you hear tones RX See Receiving S Scanning contrast A setting that darkens or lightens the scanning of do...

Page 208: ...d to each document sent TX NO or each fax received RX NO by the MultiPASS and used to identify that particular fax Transmit See Sending TTI Transmit Terminal ID See Sender ID TWAIN An industry standard that allows you to input image data directly from a scanner or other input device Because your MultiPASS supports TWAIN you can use the scanning features of the MultiPASS with any Windows applicatio...

Page 209: ... printable 5 3 scanned document 4 3 Assembling MultiPASS 2 5 AUTO PRINT setting 14 4 AUTO REDIAL message 13 5 setting 14 5 Automatic document feed 4 2 4 3 4 4 Document Feeder See ADF redialing See Automatic redialing Automatic redialing canceling 7 10 7 11 description 7 10 setting options for 7 11 7 12 B Back print film 5 2 5 5 Banner paper 5 2 5 4 printing 5 11 to 5 13 BJ cartridge container 2 3 ...

Page 210: ...e software 2 2 CHANGE CARTRIDGE message 13 6 CHECK DOCUMENT message 13 6 CHECK PAPER SIZE message 13 6 CHECK PRINTER message 13 6 13 7 Cleaning button 2 12 5 10 12 9 12 10 12 15 inside printer cover 12 2 12 3 MultiPASS exterior 12 2 MultiPASS interior 12 2 to 12 5 periodic 12 2 to 12 5 print head 12 10 rollers 5 10 12 5 scanner components 12 4 12 5 sheet 5 10 Clear button 2 12 CLEAR PAPER JAM mess...

Page 211: ...ion button 2 12 14 2 DATE TIME setting 3 7 14 3 DATE SETUP setting 14 7 Delayed sending 7 15 Deleting document from memory 7 18 Dialing coded speed 6 2 6 6 to 6 8 7 5 group 6 2 6 9 to 6 12 7 5 methods 7 5 one touch speed 6 2 6 3 to 6 5 7 5 overseas number 9 2 9 3 PC 7 5 regular 7 5 special 9 2 to 9 4 speed 6 2 to 6 12 switching temporarily to tone 9 3 9 4 through switchboard 9 2 with pauses 9 2 9 ...

Page 212: ...2 setting 8 3 setting options for 8 4 8 5 FaxOnly display See FAX ONLY MODE FaxTel display See Fax Tel Mode Features 1 3 1 4 Feed lever document 2 11 4 2 Feeding paper problems 13 18 13 19 Film See individual film names Function button 2 12 light 2 12 G Glossy photo cards 5 2 5 5 photo paper 5 2 5 4 Group Dial List description 11 2 printing 6 13 sample 6 14 Group dialing creating groups 6 9 to 6 1...

Page 213: ...nvelopes 5 7 5 8 paper 2 17 to 2 19 5 6 Location choosing 2 2 safety instructions 1 8 1 9 M M INK EMPTY message 13 9 Magenta BJ tank 12 6 Maintenance safety instructions 1 8 MAN AUTO SWITCH setting 14 6 Manual display See MANUAL MODE Manual document feed 4 2 4 3 4 4 MANUAL MODE description 8 2 receiving in 8 6 8 7 setting 8 6 Manual redialing 7 10 canceling 7 10 Manual sending 7 7 7 8 canceling 7 ...

Page 214: ...age 13 10 NO RX PAPER message 13 10 NO TEL message 13 10 NOT AVAILABLE message 13 10 Nozzle check pattern printing 12 9 when to print 12 8 Number mode 3 3 Numbers entering 3 3 3 4 Numeric buttons 2 11 O OFFHOOK ALARM setting 14 3 One touch speed dialing buttons 2 11 2 12 6 5 6 12 description 6 2 7 5 registering numbers for 6 3 6 4 using 6 5 Operation panel 2 9 2 11 2 12 registering information via...

Page 215: ...Suite CD ROM 2 2 features 1 3 Settings menu 14 7 Printing 1 Touch Spd Dial List 6 13 6 14 Activity Report 11 3 area of envelopes 5 3 area of paper 5 3 banner paper 5 11 to 5 13 Coded Speed Dial List 6 13 6 14 Doc Memory List 7 16 document in memory 7 16 7 17 Group Dial List 6 13 6 14 high resolution paper 5 10 list of documents in memory 7 16 list to check sender information 3 8 nozzle check patte...

Page 216: ...REMOTE RX ID setting 14 6 REMOTE RX setting 14 6 Replacing BJ cartridge 12 11 to 12 14 BJ tank 12 17 to 12 19 Report See also individual report names Settings menu 14 4 Requirements document 4 2 print media 5 2 Resolution setting scanning 7 2 7 3 Rest paper 2 9 Resume button 2 12 RING COUNT setting 14 6 Rollers cleaning 5 10 12 5 ROTARY PULSE setting 3 9 14 3 RX Reception Settings menu 14 6 RX CAL...

Page 217: ...3 6 14 methods 6 2 one touch 6 2 6 3 to 6 5 7 5 START AGAIN message 13 11 Start button 2 11 Stop button 2 11 Support customer 1 7 document 2 3 2 5 2 9 Switchboard dialing through 9 2 Symbols entering 3 3 3 4 System Settings menu 14 7 T TEL LINE TYPE setting 3 9 14 3 Telephone connecting 2 6 features 1 4 jack 2 10 line See Telephone line problems 13 23 13 24 TELEPHONE MARK setting 14 3 Telephone li...

Page 218: ...description 11 2 printing 3 8 sample 3 8 User s Guide MultiPASS Suite for Windows Software 1 5 2 2 this guide 1 5 2 2 using 1 5 1 6 V VERTICAL ONLY setting 14 7 Volume ALARM VOLUME setting 14 3 CALLING VOLUME setting 14 3 KEYPAD VOLUME setting 14 3 LINE MONITOR VOL setting 14 3 RX CALL LEVEL setting 14 3 VOLUME CONTROL setting 14 3 VOLUME CONTROL setting 14 3 W WAIT COOLING message 13 12 Weight do...

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