
13-6
Troubleshooting
Chapter 13
Message Error Code Cause
Action
CALLING
CART. RETURN
CARTRIDGE JAMMED
CHANGE CARTRIDGE
CHECK COVER
CHECK DOCUMENT
CHECK PAPER SIZE
—
—
—
#052
—
#001
—
The unit is calling the other
party’s fax machine.
The cartridge holder is
returning to its home
position.
The cartridge holder cannot
move. This is normally due
to a
paper jam.
You pressed
C
and the
cartridge holder is moving
to the center
of the unit.
The BJ cartridge is empty
or its ink may have dried
out.
You opened the printer cover
during an operation. Also
appears after
CHANGE
CARTRIDGE
displays.
The document is jammed in
the ADF.
The document feed
lever is set to
m
(manual
document feed) for a
multipage document.
The size of the paper in the
multi-purpose tray and that
specified in the
PAPER
SIZE
setting are different.
If you want to cancel the
transmission, press Stop
then
T
. (
1
p. 7-9)
Wait until this message no
longer appears before
starting an operation.
Clear the paper jam or
whatever is obstructing the
cartridge holder and then
press Resume. Do not
attempt to move the
cartridge holder manually.
Wait until the cartridge
holder stops, then replace
the BJ cartridge or tanks
(
1
pp. 12-12, 12-15).
When you are finished,
press
C
and close the
printer cover. Wait for the
unit to return to standby
mode.
Clean the BJ cartridge print
head (
1
p. 12-10). If the
message remains in the
LCD, replace the BJ cartridge
(
1
p. 12-12). The unit then
prints automatically any faxes
received in memory.
Close the printer cover.
Remove the document you
are trying to send or copy
(
1
p. 13-3) and start again.
Set the document feed
lever to
a
(automatic
document feed). (
1
p. 4-2)
Load the correct paper size
or change the
PAPER SIZE
setting. (
1
p. 14-7)