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Canon MultiPASS C555 User Manual Download Page 152

Chapter 13

Troubleshooting

13-1

T

roub

leshooting

Chapter 13

Troubleshooting

If your MultiPASS is not operating properly, use the information in this chapter to try
and solve the problem.

If You Cannot Solve the Problem ..........................................................13-2

Clearing Jams .........................................................................................13-3

Jams in the ADF ...................................................................................13-3

Jams in the Multi-Purpose Tray............................................................13-4

LCD Messages ........................................................................................13-5

Printing Problems.................................................................................13-13

Print Quality Problems.........................................................................13-15

Color Printing and Color Copying Problems.....................................13-17

Paper Feeding Problems......................................................................13-18

Faxing Problems...................................................................................13-20

Sending Problems ..............................................................................13-20

Receiving Problems............................................................................13-21

Telephone Problems.............................................................................13-23

Copying Problems ................................................................................13-24

General Problems .................................................................................13-25

If the Power Goes Out ..........................................................................13-26

Summary of Contents for MultiPASS C555

Page 1: ...User s Manual ...

Page 2: ...ations or warranties concerning the products described Your MultiPASS C555 and the software media included with your system have been sold to you subject to the limited warranties set forth in the warranty and license agreement enclosed with the respective products All software is licensed AS IS as described in the license agreement enclosed with the software media Further CCSI reserves the right ...

Page 3: ...ASS C555 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements This equipment should be connected to a standard 120 volt AC three wire grounded outlet only The socket outlet shall be installed near the equipment and shall be easily accessible Do not connect this unit t...

Page 4: ... Company Should the equipment cause harm to the telephone network the telephone company may temporarily disconnect service The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment When such changes are necessary the telephone company is required to give adequate prior notice to the user FCC Notice MultiPASS C555 Facsim...

Page 5: ...the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 516 328 5600 The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmissio...

Page 6: ... standards e g the 2500 touch tone or 500 rotary pulse dial telephones A dedicated extension off a PBX without Camp On signals is also permissible with your MultiPASS C555 Key telephone systems are not recommended because they send non standard signals to individual telephones for ringing and special codes which may cause a fax error C Power Requirements The power outlet should be a three prong gr...

Page 7: ...nternal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas c Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate nThis Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulation...

Page 8: ...ing the Power Cord 2 8 Main Components of the MultiPASS 2 9 Front View 2 9 Back View 2 10 Inside View 2 10 Operation Panel 2 11 One Touch Speed Dialing Special Function Buttons 2 12 Installing the BJ Cartridge 2 13 Guidelines 2 13 Installing the BJ Cartridge in the MultiPASS 2 14 Loading Paper 2 17 Paper Guidelines 2 17 Loading Paper in the Multi Purpose Tray 2 19 Testing the MultiPASS 2 20 Chapte...

Page 9: ...g on Fabric Sheets 5 13 Printing on Banner Paper 5 14 Chapter 6 Speed Dialing What is Speed Dialing 6 2 Speed Dialing Methods 6 2 One Touch Speed Dialing 6 3 Registering Numbers for One Touch Speed Dialing 6 3 Using One Touch Speed Dialing 6 5 Coded Speed Dialing 6 6 Registering Numbers for Coded Speed Dialing 6 6 Using Coded Speed Dialing 6 8 Group Dialing 6 9 Creating Groups 6 9 Using Group Dial...

Page 10: ...rinting a Document in Memory 7 16 Deleting a Document From Memory 7 18 Chapter 8 Receiving Faxes Different Ways to Receive a Fax 8 2 Receiving Both Faxes and Telephone Calls Automatically Fax Tel Mode 8 3 Setting Fax Tel Mode 8 3 Setting the Options for Fax Tel Mode 8 4 Receiving Faxes Manually MANUAL MODE 8 6 Setting MANUAL MODE 8 6 Receiving a Fax Manually 8 6 Receiving Faxes Automatically FAX O...

Page 11: ...s Summary of Lists and Reports 11 2 Activity Report 11 3 Transmission TX Report 11 4 Multi Transaction TX RX Report 11 5 Reception RX Report 11 5 Chapter 12 Maintenance Periodic Cleaning 12 2 Cleaning the MultiPASS Exterior 12 2 Cleaning the MultiPASS Interior 12 2 Cleaning Inside the ADF Automatic Document Feeder 12 2 Cleaning the Scanner Components 12 5 Cleaning the Rollers 12 6 BJ Cartridge 12 ...

Page 12: ... 20 Receiving Problems 13 21 Telephone Problems 13 23 Copying Problems 13 24 General Problems 13 25 If the Power Goes Out 13 26 Chapter 14 Summary of Settings Understanding the Menu System 14 2 Accessing the Menus 14 2 User Settings Menu 14 3 Report Settings Menu 14 4 TX Transmission Settings Menu 14 5 RX Reception Settings Menu 14 6 Printer Settings Menu 14 7 System Settings Menu 14 7 Appendix Sp...

Page 13: ... to your MultiPASS You will find a summary of its features and details on how to use this guide Welcome 1 2 Main Features of the MultiPASS 1 3 Using Your Documentation 1 5 How to Use This Guide 1 5 Type Conventions Used in This Guide 1 6 Customer Support 1 7 Important Safety Instructions 1 7 ...

Page 14: ...Paper Color Fax Machine PC Color Fax Color Copier Color Scanner Telephone With its multitasking ability the MultiPASS enables you to perform a number of operations simultaneously For example you can print scan a document or make copies at the same time you are sending a fax or receiving a fax into memory PC black white fax transmission reception PC color fax reception only Windows only Mac driver ...

Page 15: ...g up to approximately six seconds per page for black white transmissions 42 page memory for storing faxes Canon s Ultra High Quality UHQ Image Processing System for enhanced definition in faxed photos Error Correction Mode ECM reduces transmission errors when sending to or receiving from fax machines with ECM capability Automatic dialing and broadcasting one touch coded speed dialing and group dia...

Page 16: ... OCR applications that also support the TWAIN standard 600 600 dpi full color and 256 level grayscale scanning ADF Automatic Document Feeder for scanning up to 20 pages letter or A4 at a time when using Windows applications that support the TWAIN scanning standard and multipage scans Adjustable resolution for documents scanned into your PC Telephone Features Connection for a telephone and one othe...

Page 17: ... Chapter 4 for details on the document requirements for your MultiPASS and how to load documents for automatic and manual feed See Paper Handling 1 Chapter 5 for details on paper and other print media you can use with your unit and instructions for loading these in the MultiPASS See Speed Dialing 1 Chapter 6 to learn how to register numbers for speed dialing and how to use speed dialing to send do...

Page 18: ...er s User s Guide Guide for details on the topic of the previous sentence default A setting that remains in effect unless you change it document or fax The original sheet s of paper you send or receive with the unit menu A list of settings from which you select an item to set up or change A menu has a title which appears in the LCD d and u buttons Used to select an item in a menu Press d to select...

Page 19: ... latest driver downloads and answers to frequently asked questions www ccsi canon com 24 hour 7 day a week automated support for troubleshooting issues on most current products 1 800 423 2366 24 hour Fax On Demand System for product specifications and technical information 1 800 526 4345 Free technical support Monday Saturday excluding holidays for products still under warranty 1 757 413 2848 Tech...

Page 20: ... lift it by its multi purpose tray document support or document tray Do not push objects of any kind into the slots or openings on the cabinet as they may touch dangerous voltage points or short out parts This could result in fire or electric shock Do not allow small objects such as pins paper clips or staples to fall into the MultiPASS If something does fall into it unplug the unit immediately an...

Page 21: ...es that contain magnets or generate magnetic fields such as speakers If possible place the MultiPASS near an existing telephone outlet to avoid the expense of installing a new one Place the MultiPASS near a standard 120 V AC power outlet The socket outlet shall be installed near the equipment and shall be easily accessible Place the MultiPASS near the PC you will be connecting it to Make sure you ...

Page 22: ...ounding type outlet This is a safety feature If you are unable to insert the plug into your outlet contact an electrician to replace your outlet Do not defeat the safety purpose of the grounding type plug by breaking off the third prong or using a 3 to 2 adapter Do not plug the MultiPASS into the same circuit as an appliance such as an air conditioner electric typewriter television or copier Such ...

Page 23: ...tions 2 6 Connecting the Telephone Line and External Devices 2 6 Connecting the MultiPASS to Your PC 2 7 Connecting the Power Cord 2 8 Main Components of the MultiPASS 2 9 Front View 2 9 Back View 2 10 Inside View 2 10 Operation Panel 2 11 One Touch Speed Dialing Special Function Buttons 2 12 Installing the BJ Cartridge 2 13 Guidelines 2 13 Installing the BJ Cartridge in the MultiPASS 2 14 Loading...

Page 24: ...you have all its components and documentation nWhen lifting the MultiPASS out of the box or when you need to move it lift it from the bottom and hold it firmly and level Do You Have Everything As you unpack the MultiPASS save the carton and packing material in case you want to move or ship the unit in the future Carefully remove all items from the box You should have someone help by holding the bo...

Page 25: ...a printer cable to connect your MultiPASS to a PC 1 p 2 7 Important Save your sales receipt for proof of purchase in case your unit requires warranty service nThe actual shipping materials may differ in shape quantity and position from the ones shown above e TELEPHONE LINE q BC 21e COLOR BJ CARTRIDGE y MultiPASS C555 UNIT t BJ CARTRIDGE CONTAINER u BCI 21 BLACK BJ TANK r DOCUMENT SUPPORT w POWER C...

Page 26: ...t tray then remove the shipping tapes and protective sheets 1 Remove the shipping tapes from the top of the MultiPASS 6 Open the operation panel partially by gently pulling it toward you it only opens slightly Then remove the protective sheet from the ADF Close the operation panel by pressing it down from the center until it locks into place 7 Open the printer cover then remove the shipping tape f...

Page 27: ...mbled 1 Main Components of the MultiPASS p 2 9 1 Hold the document support so that it curves toward the back of the unit and fit the tabs of the support into the slots above the ADF 2 The MultiPASS comes with the document tray already attached However if you accidentally remove the tray attach it by fitting the slots on the tray into the tabs on the unit ...

Page 28: ...ephone line and external devices n If you have connected an external device to the MultiPASS be sure to select the correct receive mode 1 Chapter 8 Receiving Faxes To connect an extension phone as well as an answering machine connect the extension phone to the answering machine and then the answering machine to the MultiPASS If you connect a modem to your MultiPASS and you use it extensively or ot...

Page 29: ...o connect one of the above cables Follow this procedure to connect the appropriate cable nIf using a USB cable make sure your PC is running Microsoft Windows 98 Me or Windows 2000 preinstalled by a computer manufacturer on purchase The USB port operation also needs to be assured by the manufacturer Connecting a Parallel Cable Connect the parallel cable to the MultiPASS and PC Be sure to secure the...

Page 30: ...is plug will only fit into a grounding type outlet This is a safety feature If you are unable to insert the plug into your outlet contact an electrician to replace your outlet Do not defeat the safety purpose of the grounding type plug by breaking off the third prong or using a 3 to 2 adapter Do not plug the MultiPASS into the same circuit as an appliance such as an air conditioner electric typewr...

Page 31: ...d other print media OPERATION PANEL Controls the MultiPASS 1 p 2 11 OUTPUT TRAY Holds printed pages as they exit the MultiPASS PAPER GUIDE Keeps print media in position Adjust to the width of the print media DOCUMENT GUIDES Keep the document in position when being scanned Adjust to the width of the document DOCUMENT TRAY When open holds scanned documents as they exit the MultiPASS When closed serv...

Page 32: ...ORD CONNECTOR EXTENSION PHONE ANSWERING MACHINE DATA MODEM JACK C CARTRIDGE BUTTON Moves the cartridge holder to the center for replacement of the BJ cartridge or tanks PAPER THICKNESS LEVER Adjusts the gap between the print head and the print media to suit the print media s thickness 1 p 5 6 PRINTER COVER CARTRIDGE HOLDER ...

Page 33: ...to turn on its light Hook Button Engages or disengages the telephone line Alarm Light Flashes when an error occurs or when the MultiPASS is out of paper or ink Receive Mode Button 1 Chapter 8 Receiving Faxes Selects the receive mode Copy Button 1 p 10 2 Sets the MultiPASS to make copies Image Quality Button 1 pp 7 3 10 2 Selects the resolution setting the MultiPASS uses for the document you are se...

Page 34: ... data registration Memory Reference Button 1 pp 7 16 7 17 7 18 8 14 Performs operations with documents stored in memory Also prints documents in memory you no longer want to upload to your PC l r Buttons Move the cursor left or right when registering data Space Button Enters a space between letters and numbers when registering information Button Enters a plus sign when registering your unit fax te...

Page 35: ...BJ cartridge with either of its BJ tanks missing as the ink in the BJ cartridge will dry and adversely affect print quality To change a BJ cartridge be sure to press C inside the unit to move the cartridge holder to the center Make sure the cartridge holder is in its home position on the right side of the unit when you are not using the MultiPASS If it is not in its home position press C inside th...

Page 36: ...s no BJ cartridge installed in the MultiPASS the LCD displays PUT IN CARTRIDGE Follow this procedure to install the BJ cartridge 1 Make sure the MultiPASS is plugged in 2 Open the document tray 3 Lift the document guides to open the printer cover If the printer cover does not open easily slide the document guides outward and then open the printer cover n When you plug in the MultiPASS for the firs...

Page 37: ...them to the BJ cartridge print head Install the BJ cartridge immediately after removing the cap and tape Spilled ink can stain any surface protect yourself and your work area 6 With the label facing outward insert the BJ cartridge into the cartridge holder Lower the blue cartridge lock lever until it locks into position In k C a rt ri d g e B C l 2 1 C o lo r M a d e in Ja p a n In k C a rt ri d g...

Page 38: ...55 seconds cDo not try to manually move or stop the cartridge holder since this may damage the unit 8 Close the printer cover 9 Close the document tray nIf you need to unplug the MultiPASS wait until the unit is in standby mode date and receive mode displayed in the LCD Otherwise the cartridge holder may not be in its home position causing the BJ cartridge to remain uncapped and dry out ...

Page 39: ...per Use cut sheet paper only not paper that comes on a roll Do not use paper thicker than can be used for the MultiPASS 1 p 5 2 Thick paper can come into contact with the print head nozzles and cause damage to the BJ cartridge Do not load paper beyond the paper limit mark P or beyond the tab on the multi purpose tray Doing so may cause paper feeding or printing problems Also make sure there are no...

Page 40: ...nk becomes water resistant If your printed page contains a large amount of graphics the ink on the page may be damp due to the print density Leave the page in the output tray for 30 to 60 seconds to allow the ink to dry Then remove the page being careful not to touch the document tray if it is open Should you dirty the document tray when removing the page wipe it clean with a clean soft lint free ...

Page 41: ...er by fanning the edge that will feed into the unit first and then tapping the stack on a flat surface to even its edges 4 Insert the stack into the multi purpose tray until it stops q so that the right edge of the stack is aligned with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the stack w The multi purpose tray holds up to 100 sheets of 20 lb 7...

Page 42: ...ssembled the MultiPASS installed the BJ cartridge and loaded the paper you can make sure the MultiPASS is printing properly by making several copies of a document For instructions 1 Chapter 10 Making Copies If you have problems printing 1 Chapter 13 Troubleshooting ...

Page 43: ...ions for entering the sender information which is required before using your unit Methods of Registering Information in the MultiPASS 3 2 Guidelines for Entering Numbers Letters and Symbols 3 3 Correcting a Mistake 3 5 Registering Required Sender Information 3 6 What is Sender Information 3 6 Registering Sender Information 3 7 Printing a List to Check the Sender Information 3 8 Setting the Telepho...

Page 44: ... not have your MultiPASS connected to a PC Method 2 Using the MultiPASS Suite Software You can adjust settings using the MultiPASS Suite software included with your MultiPASS For detailed instructions 1 MultiPASS Suite User s Guide Before adjusting any settings decide whether you prefer to make changes from the operation panel or from the MultiPASS Suite Using both the operation panel and the Mult...

Page 45: ...ause for more than 60 seconds between entering characters the unit will automatically return to standby mode Changing Between Number Mode and Letter Mode Press to select number mode 1 or letter mode A Number mode Letter mode _ A _ 1 Tone Button Letters A Numbers 1 W X Y Z w x y z 9 T U V t u v 8 P Q R S p q r s 7 0 M N O m n o 6 J K L j k l 5 G H I g h i 4 D E F d e f 3 A B C a b c 2 1 1 SYMBOLS P...

Page 46: ...ars or If the next letter you want to enter is under the same numeric button you just pressed press r to move the cursor to the right Then press the same numeric button repeatedly until the letter you want appears To enter a space press Space Entering Numbers 1 Press to switch to number mode 1 2 Press the numeric button that contains the Ex number you want To enter a space press Space 3 Continue e...

Page 47: ...ernatively follow this procedure to correct individual characters 1 Use or to move the cursor Ex under the incorrect character 2 Use the numeric buttons to enter the correct Ex character over the incorrect character 3 When you have finished making corrections press to register your new entry Set CANON A CANEN A 06 04 Memory Reference ...

Page 48: ...lled the Sender information or the Transmit Terminal Identification TTI Similarly you must register your details in your MultiPASS so that whenever you send a fax the other party knows who sent it and when it was sent Below is an example of how your sender information would print on a fax sent by you n You can set the sender information to print inside or outside the image area 1 TTI POSITION p 14...

Page 49: ...igits of the year If you make a mistake press Clear and enter the date and time again 5 Press twice 6 Use the numeric buttons to enter your fax Ex telephone number max 20 digits including spaces To enter a space press Space To enter a plus sign before the number press If you make a mistake press Clear and start again 7 Press twice 8 Use the numeric buttons to enter your name Ex or company name max...

Page 50: ...nts the User s Data List The sender information is shown at the beginning of the list The current settings of the MultiPASS are listed after this USER S DATA LIST 1 USER SETTINGS UNIT TELEPHONE 123 4567 UNIT NAME CANON TX TERMINAL ID TTI POSITION OUTSIDE IMAGE TELEPHONE MARK FAX SCANNING CONTRAST STANDARD OFFHOOK ALARM ON VOLUME CONTROL CALLING VOLUME 2 KEYPAD VOLUME 2 ALARM VOLUME 2 LINE MONITOR ...

Page 51: ...ve check with your local telephone company Your unit is factory set to operate with a tone line TOUCH TONE If you need to change the telephone line type setting to ROTARY PULSE follow this procedure 1 Press 2 Press 3 Press twice 4 Use or to select TEL LINE TYPE 5 Press 6 Use or to select ROTARY PULSE 7 Press 8 Press to return to standby mode Ex 12 27 FaxTel Stop REPORT SETTINGS Set ROTARY PULSE 02...

Page 52: ...MultiPASS Whether you are sending copying or scanning a document read this section carefully for information on the types of documents you can load and instructions on loading documents for your specific needs Document Requirements 4 2 Scanned Area of a Document 4 3 Loading Documents 4 3 Problems With Multipage Documents 4 5 Adding Pages to the Document 4 5 ...

Page 53: ...1 m Max 216 mm Approx 1 m Min 8 27 5 83 in Min 3 15 1 77 in Min 210 148 mm Min 80 45 mm Quantity Max 20 letter or A4 size sheets 1 sheet Max 10 legal size sheets 1 sheet for sizes other than these Thickness 0 003 to 0 005 in 0 003 to 0 017 in 0 08 to 0 13 mm 0 08 to 0 43 mm Weight 20 to 24 lb 75 to 90 g m2 24 to 90 7 lb 90 to 340 g m2 Problem Documents To prevent document jams in the ADF do not us...

Page 54: ...ment s text and graphics are within this area Loading Documents Follow this procedure to load documents into the ADF 1 Open the document tray 2 Set the document feed lever to a automatic or m manual document feed If you are unsure which to select 1 p 4 2 MAX 0 18 MAX 4 5 mm MAX 0 16 MAX 4 0 mm Letter Legal MAX 0 16 MAX 4 0 mm COLOR FAX MAX 0 24 MAX 6 0 mm MAX 0 18 MAX 4 5 mm ...

Page 55: ... for scanning For a multipage document the pages are fed one by one from the bottom of the stack Wait until all pages of your document have been scanned completely before starting a new job c When you have finished scanning your document be sure to slide the document guides outward Leaving the document guides near the center of the ADF may obstruct opening the ADF Automatic Document Feeder and cau...

Page 56: ...stack so that its front edge is bevelled and insert the stack into the ADF nMake sure the document meets the document requirements 1 p 4 2 Adding Pages to the Document If you are using automatic document feed and you need to add pages to your document in the ADF wait until the last page starts feeding then load up to 20 additional pages 10 legal size The last and first page should overlap by about...

Page 57: ...special print media Print Media Requirements 5 2 Printable Areas 5 3 Selecting Print Media 5 4 Setting the Paper Thickness Lever 5 6 Loading Paper 5 7 Loading Envelopes 5 8 Using Canon Specialty Print Media 5 10 Specialty Print Media Guidelines 5 10 Printing on High Resolution Paper 5 11 Using the Cleaning Sheet 5 11 Printing on Fabric Sheets 5 13 Printing on Banner Paper 5 14 ...

Page 58: ... g m2 Max 0 4 in 10 mm stack p Left 210 297 mm Envelopes U S Commercial 10 envelopes e Right No 10 9 5 4 1 in 241 3 104 1 mm European DL 10 envelopes e Right 8 66 4 33 in 220 110 mm Glossy photo Letter A4 1 sheet p Left paper Banner paper 8 5 11 in 2 to 6 sheets joined p Left 216 279 mm Max length 66 in 1676 mm High resolution Letter A4 Approx 10 sheets p Left paper Bubble Jet Letter A4 Approx 100...

Page 59: ...110 mm 0 12 3 mm 0 28 7 mm 0 41 10 4 mm 0 25 6 4 mm FEED DIRECTION FEED DIRECTION A4 LEGAL LETTER 8 5 215 9 mm 11 279 4 mm 0 12 3 mm 0 28 7 mm 0 25 6 4 mm 0 25 6 4 mm 8 27 210 mm 11 69 297 mm 0 12 3 mm 0 28 7 mm 0 13 3 4 mm 0 13 3 4 mm 8 5 215 9 mm 14 355 6 mm 0 12 3 mm 0 28 7 mm 0 25 6 4 mm 0 25 6 4 mm FEED DIRECTION FEED DIRECTION FEED DIRECTION The length of the lower margin varies depending on...

Page 60: ...touts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes with peel off sealing strips Envelopes with letters enclosed You may be able to stack envelopes of other sizes in the multi purpose tray However Canon cannot guarantee consistent performance on envelope sizes other than U S Commercial No 10 and European DL Glossy Photo Paper GP 301 Canon Glossy Photo...

Page 61: ...gn work or professional reports Back print film is printed on the back non glossy side of the film in mirror image and then viewed from the front glossy side using a backlit device such as a light box High Gloss Film HG 101 Canon High Gloss Film HG 101 features a bright white finish that lends striking visual power to charts graphs and photographic images It creates a sharper and more vivid color ...

Page 62: ...nting smudging and poor print quality may result Follow this procedure to set the paper thickness lever 1 Open the document tray 2 Lift the document guides to open the ADF Automatic Document Feeder If the ADF Automatic Document Feeder does not open easily slide the document guides outward and then open the printer cover 3 Press C c Do not try to manually move or stop the cartridge holder since thi...

Page 63: ... or stop the cartridge holder since this may damage the unit 6 Close the ADF Automatic Document Feeder 7 Close the document tray Loading Paper You can load paper in the multi purpose tray to feed it automatically into the MultiPASS For details 1 p 2 19 You can also load other types of print media in the multi purpose tray 1 p 5 2 p LEFT POSITION e RIGHT POSITION In k C a rt ri d g e B C l 2 1 C o ...

Page 64: ...lems 2 Prepare the envelopes as follows Arrange the stack of envelopes on a firm clean surface and press down firmly on the edges to make the folds crisp Press all the way around the envelopes to remove any curls and expel air from inside the envelopes Also press firmly on the area that corresponds to the edges of the back flap Remove any curling from the envelopes by holding the edges of the enve...

Page 65: ... the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the stack w Insert the envelopes with the print side up flaps should not be visible Feed the top of the envelope return address portion into the multi purpose tray first Make sure the stack is below the paper limit mark P The MultiPASS is now ready to print 1 2 PAPER LIMIT MARK ...

Page 66: ...r dry completely before storing them Drying time Canon High Gloss Film HG 101 Canon Glossy Photo Paper GP 301 10 minutes Canon Transparencies CF 102 Canon Back Print Film BF 102 15 minutes Canon Fabric Sheet FS 101 1 hour When your output has dried completely cover its printed side with a sheet of plain not coated paper before storing it This is recommended even if you place the sheets of film in ...

Page 67: ... resolution paper require you to clean the MultiPASS rollers after using a package of this paper Refer to the instructions included with the high resolution paper If you need to clean the rollers see below Using the Cleaning Sheet Read the instructions provided with the high resolution paper to see if you are required to clean the MultiPASS rollers after using a package of this paper A cleaning sh...

Page 68: ...to the multi purpose tray until it stops q so that the right edge of the sheet is aligned with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of the sheet w 4 Press 5 Press 6 Use or to select ROLLER CLEANING 7 Press The MultiPASS feeds the cleaning sheet into the unit and cleans the rollers Set ROLLER CLEANING 02 08 NOZZLE CHECK 10 Cleaning Function 1 2...

Page 69: ...For details 1 p 5 6 cDo not set the paper thickness lever while the MultiPASS is printing since this will cause problems 2 With the cloth side toward you and the open end at the top insert one fabric sheet into the multi purpose tray until it stops q so that the right edge of the sheet is aligned with the right side of the multi purpose tray Slide the paper guide snugly against the left edge of th...

Page 70: ...nded printing area of banner paper n To prevent ink from running over the edges of the sheet print within the margins shown in the illustration above Printing on banner paper may require considerable amounts of ink If you think your BJ tanks may run out of ink use new BJ tanks For best print results on banner paper use light design patterns Follow this procedure to load banner paper in the multi p...

Page 71: ...s lever while the MultiPASS is printing since this will cause problems 4 Cut the banner paper along one of the perforations to the length required Your banner can be up to six sheets 66 inches 1676 mm long 5 Place the banner paper behind the unit on a flat surface In k C a rt ri d g e B C l 2 1 C o lo r M a d e in J a p a n In k C a rtr id g e B C l 2 1 B la c k M a d e in J a p a n ...

Page 72: ... the left edge of the sheet leaving a 0 04 inch 1 mm gap between the paper guide and the edge of the sheet w Make sure the sheet is under the tab on the multi purpose tray Make sure the sheets behind the unit are aligned with the multi purpose tray 8 Your MultiPASS is now ready to print Set your PC to print on the banner paper Allow the paper to flow over the edge of the table as it exits the Mult...

Page 73: ...ialing 6 2 Speed Dialing Methods 6 2 One Touch Speed Dialing 6 3 Registering Numbers for One Touch Speed Dialing 6 3 Using One Touch Speed Dialing 6 5 Coded Speed Dialing 6 6 Registering Numbers for Coded Speed Dialing 6 6 Using Coded Speed Dialing 6 8 Group Dialing 6 9 Creating Groups 6 9 Using Group Dialing 6 12 Speed Dialing Lists 6 13 Printing Speed Dialing Lists 6 13 ...

Page 74: ...umber by pressing Coded Dial followed by a two digit code of your choice While coded speed dialing requires you to press more buttons it allows you to register up to 100 destinations Group Dialing 2 p 6 9 Group dialing allows you to dial a group of registered one touch and or coded speed dialing fax numbers By registering a group for one touch or coded speed dialing you press only one or three but...

Page 75: ...e MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to register numbers and names for one touch speed dialing 1 Press 2 Press 3 Use or to select TEL REGISTRATION 4 Press twice 5 Use or to select a one touch Ex speed dialing button 01 to 12 If a one touch speed dialing button has already been registered the number registered under that button appears If a group is already registe...

Page 76: ...eturn to standby mode The fax telephone number and name registered under that button will be deleted 8 Press twice 9 Use the numeric buttons to enter the name Ex that goes with the number max 16 characters including spaces If you are unsure how to enter characters 1 p 3 3 If you have already registered a name and want to keep the same name ignore this step 10 Press Ex 11 To continue registering ot...

Page 77: ...er you wish to fax The number registered under that one touch speed dialing button is displayed If you press the wrong button press Stop then press the correct button If no fax number is assigned to the one touch speed dialing button you press the LCD displays NO TEL If this happens make sure you pressed the correct button and that the number you want to dial is registered under that button 5 Pres...

Page 78: ... the MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to register numbers and names for coded speed dialing 1 Press 2 Press 3 Use or to select TEL REGISTRATION 4 Press 5 Use or to select CODED SPEED DIAL 6 Press 7 Use or to select a coded speed Ex dialing code 00 to 99 If a coded speed dialing code has already been registered the number registered under that code appears If a g...

Page 79: ...ss Stop to return to standby mode The fax telephone number and the name registered under that code will be deleted 10 Press twice 11 Use the numeric buttons to enter the name Ex that goes with the number max 16 characters including spaces If you are unsure how to enter characters 1 p 3 3 If you have already registered a name and want to keep the same name ignore this step 12 Press Ex 13 To continu...

Page 80: ...o fax The number registered under that coded speed Ex dialing code is displayed If you enter the wrong code press Stop Then press Coded Dial and enter the correct code If no fax number is assigned to the coded speed dialing code you enter the LCD displays NO TEL If this happens make sure you entered the correct code and that the number you want to dial is registered under that code 6 Press to begi...

Page 81: ...up to 111 destinations You can also create groups from the MultiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to create groups 1 Press 2 Press 3 Use or to select TEL REGISTRATION 4 Press 5 Use or to select GROUP DIAL 6 Press Ex 7 Select a one touch speed dialing button or coded speed dialing code under which you want to register the group To register a group under a one touch spe...

Page 82: ...n To enter a destination registered for coded speed dialing Press then use the numeric buttons to Ex enter the two digit code assigned to the number you want to register in the group Repeat this process to enter additional codes The number registered under the button or code you enter appears or GROUP DIAL appears if you select a group You cannot enter numbers not registered for one touch or coded...

Page 83: ...already registered press Clear then enter the new name 12 Press Ex 13 To continue registering other groups repeat the procedure from step 7 or Press to return to standby mode Ex nYou can print the Group Dial List showing all the numbers and names registered for group dialing 1 p 6 13 Keep this list near your MultiPASS so you can refer to it when dialing 12 27 FaxTel Stop 04 1 TOUCH SPD DATA ENTRY ...

Page 84: ... under a one touch speed dialing button or coded speed dialing code To enter a group registered under a one touch speed dialing button Press the one touch speed dialing button assigned to the group you wish to fax If you press the wrong button press Stop then press the correct button To enter a group registered under a coded speed dialing code Press then use the numeric buttons to Ex enter the two...

Page 85: ...e or to select the list you want Ex to print You can select from the following 1 TOUCH LIST CODED DIAL LIST GROUP DIAL LIST 6 Press If you selected 1 TOUCH LIST or CODED DIAL LIST above select in what order you want the destinations to be printed Press T to print the list with the names of the destinations in alphabetical order or Press to print the list in code or button order The MultiPASS print...

Page 86: ...0 2131 1250 Canon DEUTSCH A 02 1 49 39 25 25 Canon FRANCE A 21 GROUP DIAL Canon GROUP 1 A 01 03 3758 2111 Canon TOKYO A 03 516p488 6700 Canon U S A A 32 81 773 3173 Canon UK 12 27 2000 17 23 FAX 123 4567 CANON 001 SORTED LIST DESTINATIONS LISTED IN ALPHABETICAL ORDER UNSORTED LIST DESTINATIONS LISTED IN CODE ORDER NO CONNECTION TEL CONNECTION ID 01 905 795 1111 Canon CANADA 03 GROUP DIAL Canon EUR...

Page 87: ...celing Sending 7 9 Redialing When the Line is Busy 7 10 Manual Redialing 7 10 Canceling Manual Redialing 7 10 Automatic Redialing 7 10 What is Automatic Redialing 7 10 Canceling Automatic Redialing 7 10 Setting the Options for Automatic Redialing 7 11 Sequential Broadcasting 7 13 Sending a Document to More Than One Destination 7 13 Sending a Document Using Group Dialing 7 14 Delayed Sending 7 15 S...

Page 88: ... white only To send in black white Make sure the Color B W button s light is off If not press Color B W to turn it off To send in color to fax machines that support color fax reception Press Color B W to turn on its light nIf you attempt to send a color document to a fax machine that does not support color faxing the document will not be sent and the LCD will display TRY AGAIN IN B W Try sending a...

Page 89: ...ther than just two black white This gives a much better reproduction of photos though the transmission time is longer After about 10 seconds the LCD returns to standby mode For color sending set the resolution as follows 1 Press to turn on its light 2 Press to select the resolution Ex setting you want You can select from the following FAX STANDARD Provides standard color resolution FAX FINE Provid...

Page 90: ...tiPASS Suite 1 MultiPASS Suite User s Guide Follow this procedure to set the scanning contrast 1 Press 2 Press 3 Press twice 4 Use or to select SCAN CONTRAST 5 Press Ex 6 Use or to select the scanning Ex contrast you want You can select from the following STANDARD Adequate for most documents DARKER Suitable for light documents LIGHTER Suitable for dark documents 7 Press 8 Press to return to standb...

Page 91: ...registering and using one touch speed dialing 1 pp 6 3 6 5 Coded Speed Dialing Dial a fax number by pressing Coded Dial followed by the two digit code 00 to 99 that the number is assigned to For details on registering and using coded speed dialing 1 pp 6 6 6 8 Group Dialing Send a document to a predefined group of fax numbers The numbers must already be registered under one touch speed dialing but...

Page 92: ...e document contains many graphics or particularly dense text Follow this procedure for memory sending 1 Open the document tray 2 Adjust the document feed lever for the document you are loading 2 p 4 2 3 Prepare the document and load it face down in the ADF 2 p 4 3 For color sending press Color B W to Currently used memory turn on its light 1 p 7 2 To adjust the resolution and contrast 1 pp 7 2 7 4...

Page 93: ...n enable the COLOR DIRECT TX setting 1 p 14 5 that converts color faxes to black white if the other party s fax machine does not support color faxing Manual Sending Manual sending allows you to talk to the other party before sending the document This method is useful if the other party must manually set their fax machine to receive before they can receive a fax Follow this procedure for manual sen...

Page 94: ...tton on their fax unit 8 When you hear the high pitched signal of the other party s fax unit press on the MultiPASS and then hang up the handset The unit begins sending the document n If the button is not pressed within 60 seconds the Color B W light will automatically shut itself off Be sure to hang up the handset after you press Start on the MultiPASS otherwise the call will be disconnected The ...

Page 95: ... 2 Press to cancel sending Sending is not canceled until you press T If you change your mind and want to continue sending press To cancel transmission of a document waiting to be sent from memory because the unit is waiting to redial 1 Canceling Automatic Redialing p 7 10 To cancel transmission of a document waiting to be sent from memory 1 Deleting a Document From Memory p 7 18 The MultiPASS prin...

Page 96: ...t fails because the line was busy the MultiPASS will again wait for two minutes and make a final attempt to complete the call Automatic redialing can be turned off and on The number of redialing attempts and the time interval between attempts can also be adjusted 1 p 7 11 If all redialing attempts are unsuccessful the MultiPASS will cancel the transmission and print an Error TX Report to remind yo...

Page 97: ...tomatic redialing Whether or not the MultiPASS redials automatically The number of times the MultiPASS attempts to redial The time interval between redialing attempts Follow this procedure to adjust the automatic redialing settings 1 Press 2 Press 3 Press 4 Use or to select TX SETTINGS 5 Press 6 Use or to select AUTO REDIAL 7 Press Ex To disable automatic redialing use d or u to select OFF then pr...

Page 98: ...from 1 to 10 times The default setting is twice 10 Press twice Ex 11 Use the numeric buttons to enter the time Ex interval between redialings You can select from 2 to 99 minutes The default setting is 2 minutes 12 Press 13 Press to return to standby mode Ex 12 27 FaxTel Stop TIME OUT Set 5MIN 2MIN REDIAL INTERVAL Set 5TIMES 2TIMES REDIAL TIMES Set ...

Page 99: ...ister up to 111 fax numbers with group dialing and send the same document to these numbers at the press of one or three buttons 1 p 6 9 Follow this procedure to send a document to more than one destination 1 Open the document tray 2 Adjust the document feed lever for the document you are loading 2 p 4 2 3 Prepare the document and load it face down in the ADF 2 p 4 3 For color sending press Color B...

Page 100: ...n T Sending to all destinations you specified in step 4 will be canceled You cannot cancel only one destination n If a number is busy the unit will continue sending to the other destinations and then redial the number that was busy If the MultiPASS memory becomes full while scanning your document MEMORY FULL will appear in the LCD If this happens remove the remainder of the document from the ADF y...

Page 101: ...ature from the MultiPASS Suite 1 MultiPASS Suite User s Guide To use this feature your PC must be turned on and connected to the MultiPASS Sending Other Documents While the MultiPASS is Set for Delayed Sending The MultiPASS is a multitasking unit so you can send receive print or copy other documents even when you have set the MultiPASS for delayed sending To print copy or send other documents afte...

Page 102: ...nt in Memory Before printing a document make sure you have the correct BJ cartridge installed Black White Color Document Document in Memory in Memory Color BJ cartridge Printing possible Printing possible Black BJ cartridge Printing possible Printing possible if converted to black white Photo BJ cartridge Printing possible Printing possible 0046 TRANSMIT A 01 Canon TOKYO 3 12 27 23 24 0047 TRANSMI...

Page 103: ... or r to display details of the transaction destination for example 6 Press 7 Press to print the first page only or press to print all pages of the document The MultiPASS prints the document If you are printing a color document and have the Black BJ cartridge installed these messages alternate in the LCD Press T to print the document in black white with the Black BJ cartridge or press to cancel pr...

Page 104: ...If you are unsure of the transaction number TX RX NO print the Doc Memory List 1 p 7 16 Use l or r to display details of the transaction destination for example 6 Press The MultiPASS asks you to confirm that you want to delete the document 7 Press to delete the document If you change your mind and want to keep the document in memory press The MultiPASS deletes the document 8 To continue deleting o...

Page 105: ...lly 8 6 Receiving Faxes Automatically FAX ONLY MODE 8 8 Setting FAX ONLY MODE 8 8 Receiving With an Answering Machine ANS MACHINE MODE 8 9 Setting ANS MACHINE MODE 8 9 Using the MultiPASS With an Answering Machine 8 9 Receiving Using the Distinctive Ring Pattern Detection Feature DRPD 8 10 Types of Ring Patterns 8 10 Setting DRPD 8 10 How DRPD Responds to Calls 8 13 Communicating Using DRPD 8 13 R...

Page 106: ...eception of the fax FAX ONLY MODE Fax MultiPASS answers Separate telephone 1 p 8 8 all calls as fax calls line for fax use only It receives faxes automatically and disconnects voice calls ANS MACHINE Fax Tel Receives faxes Answering machine 1 p 8 9 MODE automatically and connected to the routes voice calls to MultiPASS the answering machine DRPD Fax Tel Allows you to have Subscription to a 1 p 8 1...

Page 107: ...es to this display Ex If Fax Tel Mode does not appear in the LCD when you press Receive Mode follow this procedure to set this mode 1 Press 2 Press 3 Press 4 Use or to select RX SETTINGS 5 Press 6 Use or to select RX MODE 7 Press Ex 8 Use or to select FAX TEL AUTO SW 9 Press 10 Press to return to standby mode Ex 11 Confirm that FaxTel is displayed in the LCD Ex If FaxTel is not displayed press Rec...

Page 108: ...ally The MultiPASS answers without ringing The MultiPASS listens for the fax tone For 8 sec The fax tone is detected The fax tone is not detected The document is received automatically The MultiPASS starts ringing Pick up the handset to talk If you don t pick up the handset within 15 sec DEFAULT ACTION Choose between RECEIVE factory default setting and DISCONNECT DISCONNECT RECEIVE Factory default...

Page 109: ...ile waiting for someone to pick up the extension phone You can select from 10 to 45 seconds The default setting is 15 seconds 6 Press twice Ex 7 Use or to select RECEIVE or Ex DISCONNECT This setting tells the unit what to do if no one picks up the extension phone within the specified ring time set in step 5 Select RECEIVE to receive the call or DISCONNECT to disconnect the call The default settin...

Page 110: ...ve mode to MANUAL MODE 1 Press to select MANUAL MODE After a few seconds the LCD changes to this display Ex Receiving a Fax Manually Follow this procedure to receive a fax manually 1 Make sure Manual is displayed in the LCD Ex 2 above 2 Make sure you have connected an extension phone to the MultiPASS 2 p 2 6 3 When you hear the extension phone ring pick up the handset 4 If you hear a person s voic...

Page 111: ... 6 The unit will beep if the handset is not hung up properly Make sure the handset is seated properly in its cradle If you do not want the unit to beep disable the OFFHOOK ALARM setting 1 p 14 3 Be sure to hang up the handset after you press Start or dial the remote receiving ID otherwise the call will be disconnected If you have an answering machine connected to your MultiPASS that can carry out ...

Page 112: ... Mode to select FAX ONLY MODE After a few seconds the LCD returns to standby mode The MultiPASS assumes all incoming calls are from fax machines sending faxes It receives the documents automatically and disconnects all voice calls nIn FAX ONLY MODE you can control whether or not the MultiPASS rings when it receives a fax call 1 INCOMING RING p 14 6 You can also set this option from the MultiPASS S...

Page 113: ...e to set the receive mode to ANS MACHINE MODE 1 Press to select ANS MACHINE MODE After a few seconds the LCD changes to this Ex display Using the MultiPASS With an Answering Machine Follow these guidelines when using the MultiPASS with an answering machine Set the answering machine to answer on the first or second ring When recording the outgoing message on the answering machine The entire message...

Page 114: ...ephone company Your telephone company may have a different name for this service Also this service may not be offered in all areas Types of Ring Patterns Your telephone company will assign a distinctive ring pattern to each number when you order the DRP service The setting you make in the MultiPASS must match the setting assigned by the telephone company You can set the MultiPASS for the following...

Page 115: ... 12 Use the numeric buttons to enter the fax Ex telephone number assigned for receiving a call for the ring pattern you selected in step 10 max 20 digits including spaces This number is transmitted to the caller s fax machine and displayed in the caller s LCD as verification To enter a space press Space To enter a plus sign before the number press If you make a mistake press Clear and start again ...

Page 116: ... press Clear and start again 15 Press twice Ex 16 Use or to select the type of call to Ex be received for the ring pattern you selected in step 10 You can select from the following TEL FAX FAX TEL AUTO SW 17 Press Ex 18 To continue registering other ring patterns repeat the procedure from step 10 or Press to return to standby mode Ex nIf the RX MODE setting is set to DRPD only DRPD will be display...

Page 117: ...FAX Receives the fax Answers as a fax machine FAX TEL Switches to receive mode for Rings to alert you to pick up the AUTO SW fax transmission signals handset of the telephone or extension phone and take the call Communicating Using DRPD Using the MultiPASS with a DRP service is almost the same as using it with a normal telephone line When you turn on DRPD the receive mode defaults to DRPD When som...

Page 118: ...our PC you can set the MultiPASS to either save the faxes in memory or upload them to your PC when your computer is off If you want to print a fax stored in memory instead of uploading it to your PC follow this procedure 1 Press 2 Press 3 Use or to select FILE PRINT 4 Press The MultiPASS prints all received faxes that were to be uploaded to your PC n For your MultiPASS to receive faxes in memory t...

Page 119: ...D will alternate REC D IN MEMORY and INSTALL BC 21e Replace the Black BJ cartridge with the Color BJ cartridge 1 p 12 12 The unit then automatically prints the color fax stored in memory Setting Color Reception Your MultiPASS is factory set to receive in color when you receive color faxes from fax machines that have color capability Follow this procedure to disable or enable color reception 1 Pres...

Page 120: ...ax in memory and the LCD displays REC D IN MEMORY as well as one or more messages For details on the action to take 1 p 13 5 n The MultiPASS memory can store up to approximately 42 pages You can set the MultiPASS not to store faxes in memory if a problem occurs during reception 1 MEMORY RX p 14 6 Once the pages are printed they are deleted from memory If the memory becomes full you will not be abl...

Page 121: ...al Features Chapter 9 Special Features This chapter describes the special features of the MultiPASS Special Dialing 9 2 Dialing Through a Switchboard 9 2 Dialing an Overseas Number With Pauses 9 2 Switching Temporarily to Tone Dialing 9 3 ...

Page 122: ...ur country Follow this procedure to dial an overseas number with pauses 1 Open the document tray 2 Adjust the document feed lever for the document you are loading 2 p 4 2 3 Prepare the document and load it face down in the ADF 2 p 4 3 For color sending press Color B W to Currently used memory turn on its light 1 p 7 2 To adjust the resolution and contrast 1 pp 7 2 7 4 Standby to scan 4 Use the num...

Page 123: ...y information services for banks airline reservations hotel reservations etc require tone dialing for their services If your MultiPASS is connected to a rotary pulse line follow this procedure to set the unit temporarily for tone dialing 1 Press You can also lift the handset of the extension phone connected to your unit instead of pressing Hook 2 Use the numeric buttons to dial the Ex telephone nu...

Page 124: ...formation service Numbers entered after pressing T will be dialed using tone dialing 5 When you have finished press to disconnect the call If you used the telephone or extension phone hang up the handset to disconnect the call Tone dialing is canceled when you disconnect the call TEL 7654321TA34 Hook ...

Page 125: ...Chapter 10 Making Copies This chapter describes how to use your MultiPASS to make copies and explains how to adjust settings for copying and printing Documents You Can Copy 10 2 Copying Documents 10 2 Setting the Length of the Bottom Margin 10 4 ...

Page 126: ...face down in the ADF 2 p 4 3 Currently used memory Standby to scan 4 Press 5 For color copying Press to turn on its light then press Ex to select the image quality setting you want You can select from the following PLAIN PAPER For color copying on plain paper HIGH RES PAPER For color copying on high resolution paper COLOR SNAPSHOT For copying color photos that are narrower than a letter size page ...

Page 127: ...er modes you can only make enlargements in COLOR SNAPSHOT mode The percentage setting will automatically revert to 100 7 If you want to make multiple black white Ex copies use the numeric buttons to enter the number of copies You can make up to 99 black white copies You can only make one color copy at a time 8 Press to begin copying To stop copying press Stop You may then need to open the operatio...

Page 128: ...Ex 8 Use or to select the length of the Ex bottom margin for color reception You can select from the following NORMAL The bottom margin is larger than the bottom margin of a black white printed page 0 83 inches 21 mm SMALLER The bottom margin is the same length as the bottom margin of a black white printed page 0 28 inches 7 mm 9 Press 10 Press to return to standby mode Ex 12 27 FaxTel Stop PHOTO ...

Page 129: ...apter 11 Reports and Lists This chapter describes the reports and lists that can be printed from your MultiPASS Summary of Lists and Reports 11 2 Activity Report 11 3 Transmission TX Report 11 4 Multi Transaction TX RX Report 11 5 Reception RX Report 11 5 ...

Page 130: ...You can also set the MultiPASS to print the first page of the document below the transmission report to remind you of the contents of the document Reception RX Report Prints after reception of a document You 1 p 11 5 can enable or disable this feature or set the 1 p 14 4 MultiPASS to print a report only when an error occurs Multi Transaction TX RX Prints after sequential broadcasting of a 1 p 11 5...

Page 131: ... OK 01 18 A 12 27 14 10 905 795 1111 Canon CANADA 5003 AUTO RX ECM 1 OK 00 18 A 12 27 14 16 2 887 0166 Canon AUSTRALIA 5004 AUTO RX ECM 4 OK 00 59 A 12 27 14 27 20 545 8545 Canon EUROPA 0002 TRANSMIT COL 1 OK 01 20 A 12 27 14 30 20 545 8545 Canon EUROPA 0003 TRANSMIT COL 1 OK 04 12 12 27 14 53 03 3758 2111 Canon TOKYO 5005 AUTO RX ECM 1 OK 01 16 12 27 14 57 2 887 0166 Canon AUSTRALIA 0004 TRANSMIT...

Page 132: ... 001 TX REPORT TX FUNCTION WAS NOT COMPLETED TX RX NO 0004 CONNECTION TEL 20 545 8545 CONNECTION ID Canon EUROPA ST TIME 12 27 14 59 USAGE T 00 18 PGS SENT 1 RESULT NG THE SLEREXE COMPANY LIMITED SAPORS LANE BOOLE DORSET BH25 8ER TELEPHONE BOOLE 945 13 51617 FAX 123456 Our Ref 350 PJC EAC 27 December 2000 Dr P N Cundall Mining Surveys Ltd Holroyd Road Reading Berks 12 27 2000 14 59 FAX 123 4567 CA...

Page 133: ... Report similar to the one below will be printed RX REPORT RECEPTION OK TX RX NO 5004 COLOR RX CONNECTION TEL 905 795 1111 CONNECTION ID Canon CANADA ST TIME 12 27 14 59 USAGE T 01 59 PGS 4 RESULT OK 12 27 2000 14 59 FAX 123 4567 CANON 001 COLOR RX INDICATES A COLOR RECEPTION OK RECEPTION SUCCESSFUL NG SOME OR NO PAGES RECEIVED NUMBER OF PAGES RECEIVED RECEPTION DURATION RECEPTION TIME MULTI TX RX...

Page 134: ... 12 2 Cleaning Inside the ADF Automatic Document Feeder 12 2 Cleaning the Scanner Components 12 5 Cleaning the Rollers 12 6 BJ Cartridge 12 7 BJ Cartridges and BJ Tanks 12 7 When to Replace a BJ Cartridge or BJ Tank 12 8 Testing and Cleaning the BJ Cartridge Print Head 12 10 Printing the Nozzle Check Pattern 12 10 Cleaning the BJ Cartridge Print Head 12 11 Replacing the BJ Cartridge 12 12 Replacin...

Page 135: ...s such as thinners benzene acetone or any other chemical cleaner to clean the interior of the MultiPASS these can damage the MultiPASS components Cleaning the MultiPASS Exterior Follow this procedure to clean the MultiPASS outer casing 1 Disconnect the power cord from the MultiPASS 2 Wipe the MultiPASS exterior with a clean soft lint free cloth moistened with water or diluted dishwashing detergent...

Page 136: ...not touch the components shown or any metal parts since this may adversely affect operation of the unit and or affect print quality 4 Use a clean soft dry lint free cloth to remove any ink or paper debris from the unit s interior shaded area especially around the platen Be careful not to touch the BJ cartridge or its holder 5 Check the small black rollers If they are dirty clean them with a soft d...

Page 137: ...12 4 Maintenance Chapter 12 7 Close the document tray 8 Reconnect the power cord ...

Page 138: ...onents Separation guide and separation roller Wipe with a clean soft dry lint free cloth White sheet and scanning glass Wipe with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth n If the scanner components are dirty the documents you send or copy will also be dirty Be sure to use a soft cloth to avoid scratching the components cDo not use tissue pa...

Page 139: ...on roller 7 When you are finished close the operation panel by pressing it down from the center Be sure to close the operation panel until it locks into place or the unit will not function properly 8 Close the document tray 9 Reconnect the power cord Cleaning the Rollers You may need to clean the MultiPASS rollers after using a package of high resolution paper This process removes paper dust from ...

Page 140: ...ains the print head unit and color and black inks Use this BJ cartridge for photo realistic color printing When used with Canon High Resolution Paper this BJ cartridge produces images comparable to photographs When you run out of ink replace the entire BJ cartridge BCI 21 Black BJ Tank Included with the MultiPASS Contains the black ink for the Color BJ cartridge When the Black BJ tank of the Color...

Page 141: ... you print mainly text In general you will need to replace a BJ cartridge in the following situations If you have been using a BJ cartridge for over a year If your printed output is not crisp and clear or has gaps in the characters missing dots If your color printouts appear to be missing a color If the message CHANGE CARTRIDGE appears in the LCD In general you will need to replace a BJ tank in th...

Page 142: ...this guide For BJ cartridge yields 1 p A 4 Unsatisfactory Unsatisfactory Satisfactory 1 Print the nozzle check pattern p 12 10 2 There is no problem with the BJ cartridge or tanks Try adjusting the print settings MultiPASS Suite User s Guide 3 Print the nozzle check pattern again p 12 10 2 Perform print head cleaning p 12 11 You should now be able to print properly You can clean the print head up ...

Page 143: ...operly Refer to the flow chart 1 p 12 8 for the correct order of testing and cleaning the BJ cartridge print head Follow this procedure to print the nozzle check pattern 1 Press 2 Press 3 Press The MultiPASS prints the nozzle check pattern When the Color BJ cartridge is installed the pattern includes all four colors yellow magenta cyan and black In the color pattern you will notice that lines are ...

Page 144: ...ead from time to time Cleaning the print head consumes a small amount of ink Cleaning too often reduces the amount of ink in the BJ cartridge If your printing is faint you can often correct the problem by adjusting the print settings 1 MultiPASS Suite User s Guide Follow this procedure to clean the BJ cartridge print head 1 Press 2 Press 3 Use or to select HEAD Ex CLEANING 4 Press The MultiPASS cl...

Page 145: ...ly need to replace the Color BJ cartridge when the print head is damaged or when you have printed approximately 2000 pages If ink runs out in this BJ cartridge you can replace individual BJ tanks color or black without having to replace the entire BJ cartridge 1 p 12 15 Follow this procedure to replace the BJ cartridge 1 Make sure the MultiPASS is plugged in 2 Open the document tray 3 Lift the doc...

Page 146: ...mables You may want to place it in a plastic bag to keep any residual ink from spilling Spilled ink can stain any surface protect yourself and your work area If removing a BJ cartridge to use one of the optional BJ cartridges be sure to store the BJ cartridge in the container provided with your MultiPASS Otherwise the ink will dry and affect print quality 6 Remove the new BJ cartridge from its pac...

Page 147: ...ins cleaning the BJ cartridge print head This process takes about 55 seconds cDo not try to manually move or stop the cartridge holder since this may damage the unit 9 Close the ADF Automatic Document Feeder 10 Close the document tray nIf you need to unplug the MultiPASS wait until the unit is in standby mode date and receive mode displayed in the LCD Otherwise the cartridge holder may not be in i...

Page 148: ...artridge with either of its BJ tanks missing as the ink in the BJ cartridge will dry and adversely affect print quality Do not replace BJ tanks while the MultiPASS is printing or performing another operation Leave the Color BJ cartridge installed in the MultiPASS and follow this procedure to replace a BJ tank 1 Make sure the MultiPASS is plugged in 2 Open the document tray 3 Lift the document guid...

Page 149: ... not remove both BJ tanks together Remove and replace each one individually to ensure that they are inserted in the correct slot Inserting them in the wrong slot will cause colors to print incorrectly If a partially used BJ tank must be removed for some reason keep the BJ tank installed in a BJ cartridge Otherwise the ink will dry and adversely affect print quality Discard the old BJ tank immediat...

Page 150: ...ight side of the unit and begins cleaning the BJ cartridge print head This process takes about 55 seconds cDo not try to manually move or stop the cartridge holder since this may damage the unit 9 Close the ADF Automatic Document Feeder 10 Close the document tray nIf you need to unplug the MultiPASS wait until the unit is in standby mode date and receive mode displayed in the LCD Otherwise the car...

Page 151: ...ment tray is closed You do not need to remove this tray 8 Replace all tapes and shipping materials you removed when you first unpacked the MultiPASS 2 p 2 4 9 Pack the MultiPASS and all its components in the original shipping carton 2 p 2 3 n Do not remove the BJ cartridge from the MultiPASS or ship a BJ cartridge or tank from which you have removed the protective cap and tape An opened BJ cartrid...

Page 152: ...e Problem 13 2 Clearing Jams 13 3 Jams in the ADF 13 3 Jams in the Multi Purpose Tray 13 4 LCD Messages 13 5 Printing Problems 13 13 Print Quality Problems 13 15 Color Printing and Color Copying Problems 13 17 Paper Feeding Problems 13 18 Faxing Problems 13 20 Sending Problems 13 20 Receiving Problems 13 21 Telephone Problems 13 23 Copying Problems 13 24 General Problems 13 25 If the Power Goes Ou...

Page 153: ... the limited warranty See the limited warranty card for details c If the MultiPASS makes strange noises emits smoke or strange smells unplug it immediately and contact the Customer Care Center Do not attempt to disassemble or repair the unit yourself If you need to contact Canon directly make sure you have the following information Product name MultiPASS C555 Serial number The serial number is on ...

Page 154: ...en the operation panel partially by gently pulling it toward you It only opens slightly Do not try to pull the document out without opening the operation panel since you may tear or smudge the document 3 While holding the operation panel open remove the document Pull it gently in either direction If a multipage document is loaded remove the entire document from the ADF n If the paper does not pull...

Page 155: ...er out of the unit as shown 3 Remove the paper stack from the multi purpose tray and reload it 1 p 2 17 Make sure the stack is below the paper limit mark P 4 Press to start the operation again If you are printing from a Windows application follow the instructions displayed by the software on your PC nIf the paper jam occurred while a fax was being received into the MultiPASS memory that fax will p...

Page 156: ... on your unit is incorrect The receiving fax machine did not answer within 55 seconds after all automatic redialing attempts Wait for the unit to automatically redial the number If you want to cancel automatic redialing wait until the unit starts dialing the number press Stop then T 1 p 7 10 Clean the BJ cartridge print head 1 p 12 11 If the message remains in the LCD replace the Black BJ tank 1 p...

Page 157: ...hat specified in the PAPER SIZE setting are different If you want to cancel the transmission press Stop then T 1 p 7 9 Wait until this message no longer appears before starting an operation Clear the paper jam or whatever is obstructing the cartridge holder and then press Resume Do not attempt to move the cartridge holder manually Wait until the cartridge holder stops then replace the BJ cartridge...

Page 158: ...e orange protective cap and tape are removed from the BJ cartridge Check also for a paper jam and clear the jam if necessary 1 p 13 4 Then press Resume and start again Press Resume Reinstall the BJ cartridge 1 p 2 13 and start again In either case if the error does not clear try unplugging the unit Wait several minutes then plug it back in Also try installing a new BJ cartridge 1 p 12 12 Contact t...

Page 159: ...lor copies with the installed Black BJ cartridge Press Stop then T if you want to cancel the transmission Use a copier to make a reduced copy of the document and then send the copy Send the document scan the document or make the copy ECM receptions may take longer than normal receptions Turn off ECM if you need to receive quickly or if you know your local lines are in good condition 1 ECM RX p 14 ...

Page 160: ... received black white fax print a report or print a black white document in memory with the installed Photo BJ cartridge The unit is set to Fax Tel Mode and you are receiving a voice call Remove the Black BJ cartridge and install the Color BJ cartridge 1 p 12 12 If you do not have this BJ cartridge available you can convert a received color fax in memory to black white and print the fax with the B...

Page 161: ...peed dialing code you entered has not been registered Load paper in the multi purpose tray 1 p 2 17 Make sure the stack is below the paper limit mark P Then press Resume Print any documents stored in memory 1 p 7 16 Then start again Divide the document and send or copy each part separately To free up space in the unit s memory print or delete any documents in memory you no longer need 1 pp 7 16 7 ...

Page 162: ... BJ cartridge was installed Your PC was off and a document was received in the unit s memory Use regular dialing or enter a one touch speed dialing button or coded speed dialing code that only has one fax telephone number registered Change to a different BJ cartridge type if necessary 1 p 12 12 Wait until the date and receive mode appear in the LCD then start your operation Press T to print the co...

Page 163: ... identification number nnnn The unit is sending a document and its memory is full During printing the BJ cartridge print head may have become too hot On the Windows desktop click Start and point to Programs On the Programs menu point to MultiPASS Suite then click MultiPASS Status Monitor Start the procedure again from the beginning Try sending again in black white 1 p 7 2 Alternatively enable the ...

Page 164: ...1 p 2 7 The MultiPASS may have been plugged in or the PC may have been turned on when you connected the printer cable Unplug the MultiPASS and turn off the PC Plug the unit back in and turn the PC back on again If you are using a USB cable make sure you connect it during software installation to ensure proper operation 1 MultiPASS Suite User s Guide The orange protective tape may not be removed fr...

Page 165: ...cted to the MultiPASS and PC Check the printer cable connection 1 p 2 7 The printer cable may not be the correct type Make sure you have the correct printer cable type 1 p 2 7 The printer cable may be too long Make sure you have the correct length cable 1 p 2 7 For the following 1 MultiPASS Suite User s Guide There may be a communication problem between the MultiPASS and your PC You may not be usi...

Page 166: ...removing the page wipe it clean with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution The paper you are using may be too thin Printing dense graphics on light paper stock may cause the paper to curl Try using heavier stock Your PC indicates a device time out A device time out occurs when the PC sends data to the MultiPASS but the unit does not respond The...

Page 167: ...cters For the following 1 MultiPASS Suite User s Guide Bitmapped fonts designed for dot matrix printers do not print smoothly rounded characters when used with high resolution printers like the MultiPASS Certain MS fonts such as MS Serif will print jagged Output is faint You may be using Draft print quality 1 MultiPASS Suite User s Guide Printing takes too long You may be using Fine mode 1 MultiPA...

Page 168: ... be selected The application you are using may not support color printing The printer may have a BC 20 Black BJ Cartridge Insert a BC 21e Color or BC 22e Photo BJ Cartridge and change the BJ Cartridge setting in Printer Properties Colors are broken or uneven For the following 1 MultiPASS Suite User s Guide The print mode may be wrong If you are printing a thin line with a nonprimary color your sof...

Page 169: ... blue prints dark blue or purple compared to the screen 1 MultiPASS Suite User s Guide Color images are missing some detail Check to see if your MultiPASS printer driver is set to Plain Paper Color Mode and Halftoning is set to Diffusion 1 MultiPASS Suite User s Guide Paper Feeding Problems Paper does not load The multi purpose tray may contain too many sheets Make sure the paper stack in the mult...

Page 170: ...dling Transparencies or back print film do not feed correctly The transparencies or back print film may not be loaded correctly Make sure they are loaded properly 1 p 2 17 Do not load more than 50 transparencies or 10 back print film sheets in the multi purpose tray Repeated paper jams occur The paper you are using may be causing the jams Be sure to fan the paper stack before loading it in the mul...

Page 171: ... have been provided with an incorrect number Dial the number again or check that you have the correct number The other party s fax machine may be out of paper Call the other party and ask them to make sure paper is loaded in their fax machine You may have sent a document in color to a fax machine that does not support color faxing If you attempt to send a color document to a fax machine that does ...

Page 172: ...M is on 1 ECM TX p 14 5 Errors occur frequently while sending The telephone lines may be in poor condition or you may have a bad connection Lower the transmission speed 1 TX START SPEED p 14 7 Receiving Problems Cannot receive a fax automatically The MultiPASS may not be set to receive automatically For the MultiPASS to receive faxes automatically the receive mode must be set to FAX ONLY MODE Fax ...

Page 173: ...MultiPASS that the incoming signal is a fax Some fax machines cannot send the CNG signal that tells your MultiPASS the incoming call is from a fax machine In such cases you will have to receive the fax manually 1 p 8 6 Cannot receive a document manually You may have disconnected the call by pressing Start or dialing the remote receiving ID after hanging up the handset of the extension phone Always...

Page 174: ...owever if the telephone lines are in poor condition you may have to try again The sending fax machine may not be functioning properly The sending fax machine usually determines the fax s quality Call the sender and have them make sure the top cover and scanning glass of their fax machine are clean Cannot receive using Error Correction Mode ECM The other party s fax machine may not support ECM Some...

Page 175: ...is with the BJ cartridge or tanks 1 p 12 8 and replace if necessary 1 pp 12 12 12 15 You may be trying to make copies with the incorrect BJ cartridge installed in the MultiPASS The MultiPASS cannot make copies in color while the Black BJ cartridge is installed Replace the BJ cartridge with the Color BJ cartridge 1 p 12 12 If you have disabled the PHOTO INK PRINT setting 1 p 14 7 you will be unable...

Page 176: ...he power cord by substituting with another or by using a voltmeter to test it for continuity The MultiPASS will not print reports The BJ cartridge or the Black BJ tank may need to be replaced Determine if the problem is with the BJ cartridge or Black BJ tank 1 p 12 8 and replace if necessary 1 pp 12 12 12 15 The Photo BJ cartridge is installed in the MultiPASS and the PHOTO INK PRINT setting is di...

Page 177: ...S to receive voice calls if you connected a telephone or extension phone to your unit When power is restored to the MultiPASS the unit will automatically print a list of documents that were stored in memory at the time of the power failure nIf there is no paper in the multi purpose tray when power is restored the LCD displays LOAD PAPER If this happens press Resume to return to standby mode The Me...

Page 178: ...of your MultiPASS and contains tables of all the settings you can adjust through the menu system of your MultiPASS Understanding the Menu System 14 2 Accessing the Menus 14 2 User Settings Menu 14 3 Report Settings Menu 14 4 TX Transmission Settings Menu 14 5 RX Reception Settings Menu 14 6 Printer Settings Menu 14 7 System Settings Menu 14 7 ...

Page 179: ... SETTINGS 1 p 14 7 SYSTEM SETTINGS 1 p 14 7 5 Press to access the settings under the Ex menu you selected 6 Refer to the appropriate table 2 following pages and use these guidelines to select and register settings Use d or u to move through the settings To register a setting or access sub settings press Set To return to a previous level press Data Registration In order for your settings to be regi...

Page 180: ...ER Select for light documents LIGHTER Select for dark documents Enables disables the off hook alarm This alarm alerts you that the handset of the extension phone is not seated properly in its cradle Sets the options for the MultiPASS sounds Selects the volume of the ring produced when the MultiPASS detects a voice call Selects the volume of the keypad touch beep To turn off the sound select 0 Sele...

Page 181: ...x with the transmission report Black white faxes only Enables disables automatic printing of a reception report 1 p 11 5 OUTPUT NO No reception report is printed PRINT ERROR ONLY Prints a reception report only when a reception error occurs OUTPUT YES Prints a reception report every time you receive a document Sets the Activity Report option 1 p 11 3 Enables disables automatic printing of the Activ...

Page 182: ...ding to multiple destinations OFF Scanning does not start automatically You need to press Start to begin scanning Enables disables sending of color documents to fax machines that do not have color faxing capability The document is converted to black white OFF Color documents cannot be sent to fax machines that do not support color faxing ON Color documents can be sent to fax machines that do not s...

Page 183: ...MultiPASS switches to fax receive mode after it rings for a specified time If you select ON above selects the length of time the MultiPASS rings before switching to fax receive mode Enables disables remote receiving If you select ON above selects the remote receiving ID Enables disables memory reception of a document e g when an error occurs Enables disables color fax reception 1 p 8 16 ON OFF FAX...

Page 184: ...RIZ VERTICAL LTR LGL A4 OFF ON NORMAL SMALLER ON OFF Default settings are shown in bold type Printer Settings Menu For details on accessing the settings below 1 p 14 2 Setting Description Sub Settings DATE SETUP DISPLAY LANGUAGE TX START SPEED RX START SPEED Selects the date format displayed in the LCD and printed on the faxes you send Selects the language of the LCD messages Selects the speed at ...

Page 185: ...ications A 1 Specifications Appendix Specifications The MultiPASS specifications are listed in this Appendix General Specifications A 2 Printer A 3 BJ Cartridges A 4 Facsimile A 4 Telephone A 5 Copier A 6 Scanner A 7 ...

Page 186: ...h components attached Dimensions W D H Environmental Conditions Temperature 50 90 5 F 10 32 5 C Humidity 20 85 Liquid Crystal Display LCD 16 1 Display Languages English French Spanish Applicable Standards Electrical Safety UL C UL Radiation FCC Part 15 Class B IC PTT FCC Part 68 IC Other Energy Star compliant 22 6 573 mm 18 9 480 mm 13 4 340 mm 14 4 367 mm 10 9 277 mm ...

Page 187: ...Back Print Film BF 102 High Gloss Photo Film Canon High Gloss Film HG 101 Transparencies Canon Transparencies CF 102 Assortment Canon Starter Kit Envelopes U S Commercial No 10 European DL Print Media Weight 17 to 30 lb 64 to 105 g m2 Print Speed BC 21e Color BJ Cartridge Draft mode Approx 2 pages minute Standard mode Approx 1 5 pages minute BC 20 Black BJ Cartridge Draft mode Approx 5 pages minut...

Page 188: ...k Color Black cyan magenta yellow Cartridge Yield Approx 22 pages Facsimile Applicable Line Public Switched Telephone Network PSTN Compatibility G3 Data Compressing System MH MR MMR JBIG JPEG Modem Type Fax modem Modem Speed 14400 9600 7200 4800 2400 bps Automatic fallback Transmission Speed Black White Approx 6 seconds page at 14 4 Kbps ECM MMR transmitting from memory Color Approx 2 minutes page...

Page 189: ...ing One touch speed dialing 12 destinations Coded speed dialing 100 destinations Group dialing Maximum 111 destinations Regular dialing with numeric buttons Automatic redialing Manual redialing Pause button Networking Sequential broadcast up to 113 destinations Automatic reception Non ring reception ECM deactivation DRPD Distinctive Ring Pattern Detection Report Reference Activity Report up to 20 ...

Page 190: ...APSHOT 360 360 dpi full color Black White Direct Copy 360 360 dpi Black White Memory Copy 203 pels in 196 lines in 8 pels mm 7 71 lines mm Printing Resolution 360 360 dpi ADF 1 p 4 2 Default Size 100 Reduction 70 80 90 Enlargement 150 200 COLOR SNAPSHOT mode only Copy Speed Black White Copy Letter size Approx 3 pages minute Color Copy COLOR DRAFT mode letter size Approx 3 seconds page PLAIN PAPER ...

Page 191: ...set from within application Effective Scanning Width 8 42 in 214 mm Compatibility TWAIN Scanning Speed B W Text 30 150 dpi 8 2 seconds page B W Text 151 300 dpi 10 9 seconds page B W Text 301 600 dpi 21 7 seconds page Grayscale 30 150 dpi 8 2 seconds page Grayscale 151 300 dpi 10 9 seconds page Grayscale 301 600 dpi 21 7 seconds page Color 30 150 dpi 16 3 seconds page Color 151 300 dpi 32 6 second...

Page 192: ...automatic dialing you must register the numbers See also One touch speed dialing Coded speed dialing and Group dialing Automatic image reduction The MultiPASS can print the date time name or company name and a fax telephone number at the top of the faxes it receives To prevent this information from crowding the faxed image on the page and possibly lengthening the fax the MultiPASS automatically re...

Page 193: ...l Telegraph and Telephone CCITT has been replaced by ITU TS International Telecommunications Union Telecommunications Sector a committee created to set international standards for telecommunications Centronics An interface standard for parallel data transmission The interface on the MultiPASS is a Centronics type parallel interface CNG Stands for Calling Signal This is a signal sent by fax machine...

Page 194: ... measurement for indicating a printer s resolution DRPD Distinctive Ring Pattern Detection Allows you to assign different ring patterns to distinguish voice and fax calls using your telephone company s special services Dual access Multitasking Enables the MultiPASS to receive a fax in memory even if it is copying or printing a document Also enables you to scan other faxes into memory make copies p...

Page 195: ... next page G G3 Group 3 fax machine Defined by ITU T Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted thus reducing transmission time G3 fax machines can transmit one page in less than one minute Encoding schemes for G3 fax machines are Modified Huffman MH Modified READ MR and Modified Modified READ MMR Graphic A written printed or electro...

Page 196: ...built in called a Bubble Jet printer Intensity The amount of color More intense or more saturated colors are more pure Less intense or less saturated colors are less vivid Interface port The MultiPASS comes with one IEEE 1284 bi directional parallel interface port located at the back of the unit You attach the parallel cable that connects your PC and the MultiPASS to this port ITU T No 1 Chart A t...

Page 197: ...you to retrieve your document immediately after scanning Modem A device that converts MOdulates digital data for transmission over telephone lines At the receiving end this device converts the modulated data DEModulates to digital format that the PC understands MultiPASS Suite software Canon s exclusive software package that allows you to use the MultiPASS with your Windows software applications Y...

Page 198: ...ing across the width of a page is called portrait orientation Printing across the length of a page is called landscape orientation Pause A timing entry required for registering certain overseas or long distance numbers and for dialing out through some telephone systems or switchboards Pressing Redial Pause enters a pause between or after digits of a fax telephone number PC fax An electronic way to...

Page 199: ... those attributes Pulse See Rotary pulse Q Quick on line sending Quick on line sending is the easiest and quickest way to send a document After a document is loaded into the ADF the MultiPASS begins scanning the entire document into memory As the first page of a multipage document is being scanned your MultiPASS begins calling the other party and transmits the information even as the remaining pag...

Page 200: ...y the MultiPASS containing information about the faxes it has sent or received Resolution The density of dots for any given output device Expressed in terms of dots per inch dpi Low resolution causes font characters and graphics to have a jagged appearance Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs Resolution values are represented ...

Page 201: ...gs photographs or illustrations Standby The mode in which the MultiPASS is on and ready to use All operations start from standby mode when the LCD displays the date and reception mode T Timed sending See Delayed sending Tone pulse setting The ability to set the MultiPASS to match the telephone dialing system your telephone line uses touch tone or rotary pulse Transaction number A unique number ass...

Page 202: ...corporates 64 shades of gray along with a special edge enhancement feature which ensures that text and photos are transmitted with ultimate clarity USB port This port located at the back of the MultiPASS is for connecting the MultiPASS to your PC Connect a USB cable to the USB ports on the MultiPASS and PC ...

Page 203: ...a printable 5 3 scanned document 4 3 Assembling MultiPASS 2 5 AUTO PRINT setting 14 4 AUTO REDIAL message 13 5 setting 7 11 14 5 Automatic document feed 4 2 4 3 4 4 Document Feeder See ADF redialing See Automatic redialing Automatic redialing canceling 7 10 7 11 description 7 10 setting options for 7 11 7 12 B Back print film 5 2 5 5 Banner paper 5 2 5 4 printing 5 14 to 5 16 BJ cartridge containe...

Page 204: ... message 13 6 CHECK DOCUMENT message 13 6 CHECK PAPER SIZE message 13 6 CHECK PRINTER message 13 7 Cleaning button 2 12 5 12 12 10 12 11 inside printer cover 12 2 12 3 MultiPASS exterior 12 2 MultiPASS interior 12 2 to 12 5 periodic 12 2 to 12 5 print head 12 11 rollers 5 11 5 12 12 5 scanner components 12 5 12 6 sheet 5 11 5 12 Clear button 2 12 CLEAR PAPER JAM message 13 7 Coded Dial button 2 11...

Page 205: ...2 10 Data Registration button 2 12 14 2 DATE TIME setting 3 7 14 3 DATE SETUP setting 14 7 Delayed sending 7 15 Deleting document from memory 7 18 Dialing coded speed 6 2 6 6 to 6 8 7 5 group 6 2 6 9 to 6 12 7 5 methods 7 5 one touch speed 6 2 6 3 to 6 5 7 5 overseas number 9 2 9 3 PC 7 5 regular 7 5 special 9 2 to 9 4 speed 6 2 to 6 12 switching temporarily to tone 9 3 9 4 through switchboard 9 2...

Page 206: ...or features 1 3 PC features 1 3 plain paper features 1 3 FAX ONLY MODE description 8 2 setting 8 8 Fax Tel Mode description 8 2 setting 8 3 setting options for 8 4 8 5 FaxOnly display See FAX ONLY MODE FaxTel display See Fax Tel Mode Features MultiPASS 1 3 1 4 Feed lever document 2 11 4 2 Feeding paper problems 13 18 13 19 Film See individual film names Function button 2 12 light 2 12 G Glossy pho...

Page 207: ... Alarm 2 11 Function 2 12 Limited warranty card 2 2 Line telephone 2 3 2 6 3 9 LINE IN USE message 13 9 LINE MONITOR VOL setting 14 3 List See individual list names LOAD PAPER message 13 10 Loading documents 4 3 4 4 envelopes 5 8 5 9 paper 2 17 to 2 19 5 7 Location choosing 2 2 safety instructions 1 8 1 9 M Maintenance safety instructions 1 7 1 8 MAN AUTO SWITCH setting 14 6 Manual display See MAN...

Page 208: ...8 MultiPASS Suite for Windows Software User s Guide 1 5 2 2 printer driver CD ROM 2 2 receiving faxes to 8 2 8 15 registering information via 3 2 software CD ROM 2 2 N NO ANSWER message 13 10 NO RX PAPER message 13 10 NO TEL message 13 10 NOT AVAILABLE message 13 11 Nozzle check pattern printing 12 10 when to print 12 9 Number mode 3 3 Numbers entering 3 3 3 4 Numeric buttons 2 11 O OFFHOOK ALARM ...

Page 209: ...13 11 PRINT WITH IMAGE setting 14 4 Printer color features 1 3 cover 2 9 2 10 driver MultiPASS Suite CD ROM 2 2 features 1 3 Settings menu 14 7 Printing 1 Touch Spd Dial List 6 13 6 14 Activity Report 11 3 area of envelopes 5 3 area of paper 5 3 banner paper 5 14 to 5 16 Coded Speed Dial List 6 13 6 14 Doc Memory List 7 16 document in memory 7 16 7 17 fabric sheet 5 13 Group Dial List 6 13 6 14 hi...

Page 210: ...formation 3 6 to 3 8 via MultiPASS Suite 3 2 via operation panel 3 2 while receiving 8 16 Regular dialing 7 5 REMOTE RX ID setting 14 6 REMOTE RX setting 14 6 Replacing BJ cartridge 12 12 to 12 14 BJ tank 12 15 to 12 17 Report See also individual report names button 2 12 3 8 6 13 11 3 Settings menu 14 4 Requirements document 4 2 print media 5 2 Resolution setting scanning 7 2 7 3 Rest paper 2 9 Re...

Page 211: ...ons 2 11 2 12 See also individual button names Specialty print media 5 10 to 5 16 See also individual print media names guidelines 5 10 Speed dialing coded 6 2 6 6 to 6 8 7 5 description 6 2 group dialing 6 2 6 9 to 6 12 7 5 lists 6 13 6 14 methods 6 2 one touch 6 2 6 3 to 6 5 7 5 START AGAIN message 13 12 Start button 2 11 Starter kit 5 5 Stop button 2 11 Support customer 1 7 document 2 3 2 5 2 9...

Page 212: ...e 1 6 U UNIT NAME setting 3 7 14 3 UNIT TELEPHONE setting 3 7 14 3 Unit See MultiPASS Unpacking MultiPASS 2 2 2 3 USB cable 2 7 port 2 10 User Settings menu 14 3 User s Data List description 11 2 printing 3 8 sample 3 8 User s Guide MultiPASS Suite for Windows Software 1 5 2 2 this guide 1 5 2 2 using 1 5 1 6 V VERTICAL ONLY setting 14 7 Volume ALARM VOLUME setting 14 3 CALLING VOLUME setting 14 3...

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