2-2. Service Call Errors (by Cyclic Blinking of Alarm and Power LEDs)
Service call errors are indicated by the number of cycles the Alarm and Power LEDs blink, and the corresponding error code with the
message,
"Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed on the LCD.
Cycles of
blinking of
Alarm and
Power LEDs
Error
Error
code
Conditions
Solution
(Check points and replacement items)
2 times
Carriage error
[5100] An error occurred in the carriage
encoder signal.
(1) Smearing or scratches on the carriage slit
film;
clean the timing slit film.
(2) Foreign material or paper debris that
obstructs the carriage movement;
remove foreign material.
(3) Ink tank conditions;
re-set the ink tanks.
(4) Cable connection
(5) Part replacement:
- Timing slit disk film
- Carriage unit
- Logic board
- Carriage motor
3 times
Line feed error
[6000] An error occurred in the LF encoder
signal.
(1) Smearing or scratches on the LF / EJ slit film;
clean the LF / EJ slit film.
(2) Foreign material or paper debris in the LF
drive;
remove foreign material.
(3) Cable connection
(4) Part replacement:
- LF / EJ slit film
- LF / EJ timing sensor unit
- Paper feed roller unit
- Logic board
- Paper feed motor
4 times
Purge cam sensor
error
[5C00] An error occurred in the purge unit.
(1) Foreign material or paper debris around the
purge drive system unit;
remove foreign material.
(2) Cable connection
(3) Part replacement:
- Purge drive system unit
- Logic board
5 times
ASF (cam) sensor
error
[5700] An error occurred in the ASF cam
sensor.
(1) Cable connection
(2) Part replacement:
- ASF unit
- PE sensor board unit
- Logic board
6 times
Internal temperature
error
[5400] The internal temperature is not
normal.
(1) Cable connection
(2) Part replacement:
- Carriage unit
- Logic board
- Print head
7 times
Ink absorber full
[5B00,
5B01]
The ink absorber is supposed to be
full.
Message on the LCD:
Ink absorber full. Service
required.
Error codes:
5B00: Main ink absorber is full
(overseas).
5B01: Main ink absorber is full
(1) Ink absorber condition
(2) Part replacement:
- Ink absorber kit
(3) Ink absorber counter value in the EEPROM;
reset the ink absorber counter.
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