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9
Copying Problems
The machine will not make a copy.
Q
Is the cartridge installed correctly?
A
Make sure the cartridge is installed correctly. (See the
Set-Up Sheet
.)
Q
Is the sealing tape removed from the cartridge?
A
Remove the sealing tape from the cartridge. (See the
Set-Up Sheet
.)
Q
Is the cassette inserted completely into the machine?
A
Insert the cassette as far as it will go. (See the
Set-Up Sheet
.)
Q
Did you connect the power cord to the machine just now?
A
Wait for a while. After connecting the power cord, the machine cannot scan documents immediately.
Q
Is the energy saver mode off?
A
The machine does not scan documents, if it is in the energy saver mode. To restore the machine
from the energy saver mode, press [Energy Saver].
Print Quality Problems
The print quality is not what you expect; print is not clear, has missing dots or white streaks.
Q
Are the size, thickness and type of the paper you are using within the specifications of the machine?
A
Check that the paper you are using is supported by the specifications of the machine. (See "Print
Media Requirements," on p. 2-1.)
Q
Is the cartridge installed correctly?
A
Make sure the cartridge is installed correctly. (See the
Set-Up Sheet
.)
Q
Is any toner left in the cartridge?
A
See "When to Replace the Cartridge," on p. 8-2, and replace the cartridge if necessary. (See
"Replacing the Cartridge," on p. 8-5.)
