9-10
T
ro
u
b
lesh
oot
ing
9
Q
Does the cassette or multi-purpose feeder contain an appropriate quantity of sheets?
A
Make sure the paper stack in the cassette or the paper in the multi-purpose feeder does not exceed
the capacity of the cassette or multi-purpose feeder. (See "Loading Paper," on p. 2-3.)
A
Do not force the paper stack into the cassette or the paper into the multi-purpose feeder.
A
Load paper one by one in the multi-purpose feeder.
Q
Is only one type of paper loaded in the cassette or multi-purpose feeder?
A
Load only one type of paper.
A
Make sure you load paper that meets the paper requirements for the machine. (See Chapter 2,
"Paper Handling.")
Transparencies do not feed correctly.
Q
Are the transparencies loaded correctly?
A
Make sure the transparencies in the cassette or the transparency in the multi-purpose feeder is
loaded properly, and that the paper guides are adjusted correctly. (See "Loading Paper," on p. 2-3.)
Q
Is the proper transparency loaded in the multi-purpose feeder?
A
Do not use any transparencies designed for color copiers. They will cause a paper jam. Please use
transparencies recommended by Canon.
Paper feeds curled.
Q
Is the proper paper loaded?
A
Check if the proper paper is loaded in the cassette or multi-purpose feeder. (See Chapter 2, "Paper
Handling.")
Paper stacked roughly.
Q
Is the proper paper loaded?
A
Check if the proper paper is loaded in the cassette or multi-purpose feeder. (See Chapter 2, "Paper
Handling.")
A
Check if the appropriate paper type is selected in <PAPER TYPE> in <PAPER SETTINGS> of the
Menu. (See "Specifying the Paper Type," on p. 2-9.)
