Canon imageRUNNER ADVANCE C9270 PRO Basic Operation Manual Download Page 241 | Manualshive

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241

Tr

oubleshooting

Reducing the Frequency of Paper
Jams

If paper jams occur frequently, even though there is no apparent problem with the machine, either one of the following two
reasons may be the cause. Follow the instructions described below to reduce the frequency of paper jams.

●

There are torn pieces of paper left inside the machine.

Pulling jammed paper out of the machine by force may leave parts of the paper torn inside, leading to frequent paper
jams. If paper tears while you are trying to remove jammed paper from the machine, make sure that you remove all of the
torn pieces.

●

The paper loaded in the paper drawer diff ers from the setting.

Make sure that the paper loaded in the paper drawer matches the paper size/type registered in [Paper Settings] in
[Preferences] (Settings/Registration).

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Summary of Contents for imageRUNNER ADVANCE C9270 PRO

Page 1: ...ENG After you finish reading this guide store it in a safe place for future reference Basic Operation Guide...

Page 2: ...ons How to Make a Copy 28 Things You Can Do with the Copy Functions 30 Sending a Fax 34 Things You Can Do with the Fax Functions 36 Sending Scanned Data E Mail I Fax File Servers 40 Things You Can Do...

Page 3: ...ency of Paper Jams 241 Clearing Staple Jams For Optional Products 242 If Memory Becomes Full During Scanning 254 When an Error Message Is Displayed 256 When an Error Code Is Displayed 257 Printer Fax...

Page 4: ...ce for future reference Describes the settings required before using functions such as the network settings for sending e mail Describes how to add applications and update the firmware Setup Guide ENG...

Page 5: ...he machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended...

Page 6: ...CD ROM into your computer 2 Drag and drop the iRADV_C9280 PRO_Manual_us folder to the location you want to save it 3 Double click the index html file inside the iRADV_C9280 PRO_Manual_us folder to di...

Page 7: ...information of optional product and software 8 Select from purpose This section includes the introduction of functions of the machine for each purpose 9 Office Locations Inquiries for the machine are...

Page 8: ...8 MEMO...

Page 9: ...his Machine Can Do 10 Main Power and Energy Saver Key 12 Parts and Their Functions 14 External View 14 Internal View 16 Control Panel and Touch Panel Display 18 Upright Control Panel 18 Control Panel...

Page 10: ...titasking machines What This Machine Can Do Copy You can make two sided copies from one sided originals or copy two pages onto one side of the paper to reduce printing cost There are other modes such...

Page 11: ...IN compatible computer software You can scan up to 11 x 17 in size at a resolution of 600 x 600 dpi See e Manual Scanner Print Secured File You can send print data protected with a PIN password from a...

Page 12: ...and Energy Saver Key This section describes how to use the main power switch and the Energy Saver key Do not connect or disconnect the power cord with wet hands as this may result in electrical shock...

Page 13: ...e Fax I Fax function Sending or receiving I fax or fax documents cannot be done when the main power is turned OFF If the message Backing up stored data from the Remote UI is displayed on the touch pan...

Page 14: ...and Copy Tray P1 are attached 2 4 3 10 8 9 11 15 14 19 17 16 18 1 12 13 6 7 5 For the imageRUNNER ADVANCE C7270 C7260 The Duplex Color Image Reader Unit F1 and Copy Tray P1 are attached 2 Parts and T...

Page 15: ...ng a paper jam inside the main unit 8 Paper Drawer 3 4 Holds up to 550 sheets of paper 20 lb bond 80 g m2 9 Paper Drawer 1 2 Right Left Holds up to 1 100 sheets of paper 20 lb bond 80 g m2 10 LAN Port...

Page 16: ...16 Parts and Their Functions Internal View THe Duplex Color Image Reader Unit F1 and Copy Tray P1 are attached to the imageRUNNER ADVANCE C9280 PRO C9270 PRO 1 2 3 4...

Page 17: ...r jam in the fixing transport unit 2 Fixing Transport Unit Pull the fixing transport unit out to clear a paper jam 3 Toner Replacement Cover Open this cover to replace the toner cartridge 4 Toner Cart...

Page 18: ...unter Check key Press to display the copy and print count totals on the touch panel display 6 Numeric keys Press to enter numerical values 7 Clear key Press to clear entered values or characters 8 Mai...

Page 19: ...the touch panel display 16 Volume Settings key Press to display the screen for adjusting settings such as the transmission volume and fax sending receiving alarm volume 17 Status Monitor Cancel key P...

Page 20: ...If you lose the edit pen contact your local authorized Canon dealer Do not use an object with a sharp end on the control panel such as a pencil or ballpoint pen in place of the edit pen 9 Main Power I...

Page 21: ...adjust the brightness of the touch panel display 17 Volume Settings key Press to display the screen for adjusting settings such as the transmission volume and fax sending receiving alarm volume 18 Sta...

Page 22: ...login service such as Department ID Management or SSO H Single Sign On H a log in screen appears If the log in screen appears enter the Department ID and PIN or the user name and password press Log In...

Page 23: ...e shortcut button and the function to assign to it 3 Press OK Example of Registration Main Menu Screen Settings Select the function that appears on the list and press Up or Down to change the order in...

Page 24: ...r settings 3 Press OK If Display Language Keyboard Switch is set to On appears on the Main Menu screen If Display Settings Reg Shortcut is set to On Settings Reg Shortcut appears on the Main Menu scre...

Page 25: ...the gradation and cleaning the feeder Function Settings You can specify and register settings for using each function more conveniently such as registering shortcut buttons for the Copy function sett...

Page 26: ...26 MEMO...

Page 27: ...Do with the Scan and Send Functions 42 Storing Scanned Data 46 Things You Can Do with the Scan and Store Functions 48 Printing Stored Data 50 Sending Stored Data 52 Things You Can Do with the Access...

Page 28: ...Main Menu screen Press Copy Copy Basic Features Screen is displayed You can set various copying functions For more information see from p 30 to p 33 in this manual This section describes the flow of...

Page 29: ...ter specifying the settings press Start Press Start If you make a mistake when entering values press Clear enter the correct value The specified copy quantity appears on the screen as shown below If t...

Page 30: ...reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desired scan ratio 2 Select Color You can select the color mode for copying 3 Select Paper You can sel...

Page 31: ...lly interleaves a sheet of paper between each transparency when copying onto transparencies 7 Original Type Image quality for scanning is adjusted according to the type of original such as Text Photo...

Page 32: ...riginals You can also erase shadows of the punch holes 6 Gutter This mode enables you to make copies with the entire original image shifted by a designated width to create a margin on the copies You c...

Page 33: ...riginals with different copy settings and copy them as one document 5 Print on Tab This mode enables you to copy onto the tabs on tab paper 6 Area Designation This mode enables you make copies of a de...

Page 34: ...g originals on the platen glass Open the feeder platen cover Place your originals face down Gently close the feeder platen cover You can set various facsimile functions For more information see from p...

Page 35: ...an specify the destination using the one touch buttons or Address Book For more information on storing the destination see e Manual Fax If the following screen appears press Start to scan the next ori...

Page 36: ...r machine by accessing from a client machine on the network 6 Previous Settings You can recall the three most recent destinations or fax settings You can send a fax using the recalled destination or s...

Page 37: ...a pause after the country code and at the end of the telephone number 2 Backspace Press when you enter an incorrect number to delete the number before the cursor 3 Set Details Displayed when multiple...

Page 38: ...eceive the facsimile and then start scanning the originals You can directly send without storing the original in the memory 7 Select Line You can select the telephone line to use for sending a facsimi...

Page 39: ...enables you to preview the scanned data of your originals and to check the page count before sending a fax You can also delete a specified page 3 Finished Stamp You can print a stamp approximately 1...

Page 40: ...ing on the file format optional products are required to use the Scan function Sending Scanned Data E Mail I Fax File Servers 1 2 Selecting Function Select Scan and Send from the Main Menu screen Pres...

Page 41: ...buttons or frequently used settings Also if you want to send to a new destination not yet stored press New Destination enter the destination If the following screen appears press Start to scan the nex...

Page 42: ...ou can specify the destination quickly Press To Remote Add Book to specify destinations registered in the one touch buttons of a server machine by accessing from a client machine on the network 3 New...

Page 43: ...can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 5 Scan Size You can select the original scanning size If you p...

Page 44: ...ou can scan originals of different size fed together in one group 5 Erase Frame This mode enables you to erase shadows that appear when scanning various types of originals You can also erase shadows o...

Page 45: ...1 8 3 mm in diameter on the front side of scanned and sent originals 4 Job Done Notice Press to have the machine notify the user through e mail when the send job is done 5 E Mail Priority You can set...

Page 46: ...n select the type of storage location This section describes the flow of basic Scan and Store operations It also describes an example of how to store scanned data in a mail box Depending on the file f...

Page 47: ...ox Press Scan The Scan screen is displayed 4 Start Scanning After specifying the settings press Start Press Start You can set various scan functions For more information see from p 48 to p 49 in this...

Page 48: ...Set This mode is useful if you want to clear all settings and reset the settings All settings are cleared 8 2 Sided Original Set to scan two sided originals You can select Book Type or Calendar Type 9...

Page 49: ...adjust image quality for copying You can use this mode when you want to soften and sharpen text lines or the outline of the image 6 Nega Posi This mode enables you to scan and record the original imag...

Page 50: ...ail box This section describes the flow of basic Access Stored Files operations The procedure for printing files stored in a mail box is used here as an example Printing Stored Data If a log in screen...

Page 51: ...creen is displayed 4 Start Printing After specifying the settings press Start Printing Press Start Printing When printing is complete the display returns to the Mail Box Selection screen You can set v...

Page 52: ...section describes the flow of basic Access Stored Files operations The procedure for sending a file stored in a mail box is used here as an example Sending Stored Data If a log in screen for Departme...

Page 53: ...o send press Send Select the file to send Press Send 4 Start Sending Specify the destination press Start Sending Press Address Book Select the destinations press OK Press Start Sending You can set var...

Page 54: ...Merge Multiple Files You can combine multiple files in the mail box into one file Then you can print the combined files as one file 11 Insert Pages You can insert a specified file from the mail box i...

Page 55: ...ister frequently used print settings You can recall the registered frequently used settings for future use 6 Merge Files and Print Press to merge multiple files and print as one file This key is displ...

Page 56: ...ou to print a watermark and user defined text onto the output You can specify the size position or direction 8 Copy Set Numbering This mode enables you to print copy set numbers You can specify the si...

Page 57: ...size 9 Enlarge Reduce You can set the machine to enlarge or reduce data from JPEG or TIFF image files to fit the desired paper size 4 Enlarge Print Area You can set the blank borders at each side of t...

Page 58: ...d in the Address Book or one touch buttons 4 Send to Myself You can specify your own e mail address as the destination The administrator can restrict general users to send e mail only to their address...

Page 59: ...cally extract the first text block in the document for use as its file name 4 Sender Name TTI You can register a department name or personal name in advance and show this on the destination fax machin...

Page 60: ...y the following settings 1 Press Settings Registration 2 Press Management Settings License Other Remote UI 3 Press On OK 4 Turn OFF the main power of the machine and then turn ON the main power again...

Page 61: ...d specify the settings To check the job status Click Status Monitor Cancel To specify the settings Click Settings Registration Remote UI Last Page To login as the administrator enter the System Manage...

Page 62: ...er you can use the machine to print data created using application software This section describes the flow of basic operations to print data from your computer Printing from a Computer Printing metho...

Page 63: ...ttings click OK Click OK When printing is complete collect the output A printer driver is software required for printing from application software To display detailed descriptions for each print setti...

Page 64: ...64 MEMO...

Page 65: ...l Products 107 Replacing the Staple Cartridge in the Stapler Unit Staple Finisher K1 Booklet Finisher K1 107 Replacing the Staple Cartridge in the Saddle Stitcher Unit Booklet Finisher K1 110 Replacin...

Page 66: ...hem Thin paper recycled paper pre punched paper heavy paper transparencies and tab papers should be fanned particularly well before loading it Never place paper or any other items in the empty part of...

Page 67: ...r in which you want to load paper 2 Grip the handle and pull out the paper drawer until it stops 2 Prepare the paper to load Open the packaging for the paper and remove the paper stack For high qualit...

Page 68: ...matches the size of the paper loaded in the paper drawer 2 Load the paper stack against the right wall of the paper drawer 3 Gently push the paper drawer back into the machine until it clicks into pla...

Page 69: ...g m2 If there are instructions on the paper package about which side of the paper to load follow those instructions When the paper is loaded into the paper drawer the side facing down is the one print...

Page 70: ...pull out the paper drawer until it stops 3 Remove all of the remaining paper 2 Adjust the position of the paper drawer guides 1 2 1 2 1 Slide the left guide while squeezing it on the top to align it...

Page 71: ...plate straight down and close the inside cover The paper size that cannot be used depending on the model and settings is also listed on the paper size plate 5 Gently push the paper drawer back into th...

Page 72: ...LTRR size transparencies into the Paper Drawer 3 and 4 multi purpose tray POD Deck Lite A1 or Multi drawer Paper Deck A1 If you copy print using LTR size transparencies the gloss unevenness may occur...

Page 73: ...ee e Manual Settings Registration How to Load Tab Paper There are two kinds of tab paper right order tab paper and reverse order tab paper 4 3 2 1 1 2 3 4 Right Order Tab Paper Reverse Order Tab Paper...

Page 74: ...ht side Document Insertion Unit H1 4 3 2 1 Load reverse order tab paper face down with the tabs to the left side Document Insertion Folding Unit G1 Document Insertion Unit J1 4 3 2 1 Load reverse orde...

Page 75: ...per 2 Grip the handle and pull out the paper drawer until it stops 2 Remove the tab paper guide from its holder by sliding it to the left and lifting it up and place it as shown below 1 Remove the tab...

Page 76: ...original position be careful not to get your fingers caught as this may result in personal injury Paper which has been rolled or curled must be straightened out prior to use You will not be able to m...

Page 77: ...thorized Canon dealer Loading Paper into the Paper Deck Unit C1 POD Deck Lite A1 If you select the paper deck when it has no paper or if the paper deck runs out of paper during a print job a screen pr...

Page 78: ...s and align the edges to facilitate feeding 3 Lift the feeding support roller If the Paper Deck Unit C1 is attached proceed to step 4 When loading paper be sure to first lift the feeding support rolle...

Page 79: ...nd close the paper deck unit 1 Lower the feeding support roller If the Paper Deck Unit C1 is attached proceed to next step 2 Close the paper deck unit The inside lifter automatically ascends and prepa...

Page 80: ...ign objects into the blower port Paper jams may occur if you load paper into the POD Deck Lite A1 in a low humidity environment If paper jams occur follow the instructions on the touch panel display t...

Page 81: ...Lite A1 see e Manual Settings Registration 2 Remove all of the loaded paper the paper size sheet and deck base plate in the paper deck 1 Press the open button 2 Open the paper deck The inside lifter a...

Page 82: ...ner 5 Remove the two blue screws on the outer size change plate using a coin or something similar Do not loosen or remove any screw other than the two blue screws on the outer size change plate 6 Remo...

Page 83: ...red paper size If the size change plate is not properly aligned the POD Deck Lite A1 may become damaged 8 Fix the outer size change plate with the two blue screws using a coin or something similar whi...

Page 84: ...aligned with the paper size marks on the top and base of the paper deck 10 Fix the rear edge retainer with the blue screw using a coin or something similar Fix the screws by turning them in the clockw...

Page 85: ...13 19 330mm 483mm SRA3 B4 B5 Make sure to align the inner size change plate properly with the marks for the desired paper size There are two locations with marks for the paper size on the top of the...

Page 86: ...ore fastening the left blue screw If you fasten the blue screws without pressing the inner size change plate away from you the plate may be fixed at an angle If you use the paper deck with a tilted in...

Page 87: ...e deck base plate when loading paper into the paper deck If you load paper without setting the deck base plate the loaded paper may hang over the lifter and paper jam may occur Never place the deck ba...

Page 88: ...y and paper jams may occur Never place paper or any other items in the empty part of the paper deck Doing so may lead to a malfunction of the machine When loading paper make sure that the height of th...

Page 89: ...wer Paper Deck A1 when it has no paper or if the Multi drawer Paper Deck A1 runs out of paper during a print job a screen prompting you to load paper appears on the touch panel display Follow the proc...

Page 90: ...the paper stack For high quality printouts use paper recommended by Canon Before loading paper always fan the sheets several times and align the edges to facilitate feeding 3 Load the paper stack and...

Page 91: ...using a thermal transfer printer Heavy paper more than 158 lb index 300 g m2 Thin paper less than 14 lb bond 52 g m2 Tracing paper Envelopes Paper which is curled must be straightened out before loadi...

Page 92: ...per on p 66 For instructions on loading transparencies see Loading Transparencies on p 72 If there are instructions on the paper package about which side of the paper to load follow those instructions...

Page 93: ...to cut your hands on the edges of the paper 1 Open the paper deck 1 Press the open button 2 Open the paper deck The inside lifter automatically descends to the paper loading position It may take some...

Page 94: ...per 4 Squeeze the lever as shown below Without releasing the lever slide the outer size change plate and inner size change plate until it does not catch on the paper to set 5 Load the desired paper to...

Page 95: ...lel edge to the feeding direction is shorter than 18 457 2 mm Slide the paper holder plate to align it with the desired paper size as shown below If you use a paper which length of the parallel edge t...

Page 96: ...0 Gently push the paper deck back into the machine until it clicks into place in the closed position The inside lifter automatically ascends and prepares the paper deck for printing When returning the...

Page 97: ...ther items in the empty part of the paper deck next to the paper stack Doing so may damage the machine If you use a paper which length of the parallel edge to the feeding direction is shorter than 18...

Page 98: ...loading paper take care not to cut your hands on the edges of the paper The Document Insertion Unit H1 is an optional product The following paper sizes can be loaded into the Document Insertion Unit...

Page 99: ...99 Routine Maintenance 1 Adjust the slide guides to fit the paper size To use the upper tray Adjust the slide guide To use the lower tray Open the tray cover Adjust the slide guide...

Page 100: ...the sheets several times and align the edges to facilitate feeding Also you should always fan paper that has just been removed from a newly opened paper package 3 Load the paper stack into the Documen...

Page 101: ...f the paper stack does not exceed the loading limit mark You cannot make copies or prints on paper that is loaded in the Document Insertion Unit H1 A maximum of 200 sheets of paper 20 lb bond 80 g m2...

Page 102: ...1 13 x 19 12 x 18 12 5 8 x 17 11 16 11 x 17 LGL LTR LTRR and EXEC For more information on available paper stock that can be loaded into the Document Insertion Folding Unit G1 or Document Insertion Uni...

Page 103: ...ial types of paper such as heavy paper be sure to correctly set the paper type If the type of paper is not set correctly it could adversely affect the quality of the image Moreover the fixing unit may...

Page 104: ...the stamp cartridge take care not to allow ink to come into contact with your hands or clothing If ink gets onto your hands or clothing wash it off immediately with cold water The Duplex Color Image R...

Page 105: ...ezers 2 Push in the new stamp cartridge until it clicks Insert the stamp cartridge so that it is not slanted Insert the stamp cartridge properly or paper jams may occur 4 Close the stamp cover When cl...

Page 106: ...cument scan cover 2 Close the feeder When closing the document scan cover and the feeder be careful not to get your fingers caught as this may result in personal injury Be aware that the light emitted...

Page 107: ...ribed below to replace the staple cartridge Take care when handling the optional equipment that is attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard...

Page 108: ...nit holding it by its green tab 3 Pull out the staple cartridge 1 Pull out the staple cartridge 2 Insert the new staple cartridge Remove the seal that holds the staples together after you place the st...

Page 109: ...ler unit until it is securely in place Always make sure to insert the staple case as far as it can go 5 Close the front cover of the finisher When closing the front cover of the finisher be careful no...

Page 110: ...punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal proc...

Page 111: ...s tab 3 Open the staple case cover by pressing the light blue area 1 Press the light blue area on both sides of the staple cartridge 2 Open the staple case cover 4 Lift and pull out the empty staple c...

Page 112: ...7 Return the staple case to its original position in the saddle stitcher unit When returning the staple case always make sure to the staple case is inserted until the arrows are aligned as shown in th...

Page 113: ...ays make sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When pushing the saddle stitcher unit back into its original position be careful not to ge...

Page 114: ...panel display Follow the procedure described below to replace the staple cartridge Remove the orange seal that holds the staples together after you place the staple cartridge into the staple case The...

Page 115: ...tridge 4 Insert a new staple cartridge into the staple case 2 1 3 1 Insert a new staple cartridge 2 Press the spring loaded case down until it clicks into place 3 Remove the seal holding the staples t...

Page 116: ...ly in place 6 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury After the cover is clos...

Page 117: ...edure described below to replace the staple cartridge If necessary remove all output paper in the booklet tray before replacing the staple cartridge of the saddle stitcher unit This procedure is neces...

Page 118: ...stapler unit of the saddle stitcher unit towards you and then push it up 1 Stapler Unit 2 Saddle Stitcher Unit 3 Insert the new staple case 1 1 1 2 2 2 1 Pull out the empty staple case holding it by...

Page 119: ...ginal position When pushing the saddle stitcher unit back into its original position be careful not to get your fingers caught as this may result in personal injury 5 Close the front cover of the fini...

Page 120: ...e Finisher K1 Booklet Finisher K1 becomes full a screen prompting you to remove the staple waste appears on the touch panel display Follow the procedure described below to remove the staple waste The...

Page 121: ...e as this may result in personal injury 4 Return the staple waste tray to its original position Make sure to insert the staple waste tray as far as it can go 5 Close the front cover of the finisher Wh...

Page 122: ...When an optional unit s cover is opened to replace a staple cartridge discard the punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units a...

Page 123: ...osition Always make sure to insert the punch waste tray as far as it can go until it clicks into place If the punch waste tray is not securely in place you cannot make copies or prints in the Hole Pun...

Page 124: ...uch panel display Follow the procedure described below to remove the punch waste The External 2 3 Hole Puncher A1 is an optional product The External 2 3 Hole Puncher A1 is available only when the Sta...

Page 125: ...unch waste tray back into its original position 2 Close the front cover of the puncher When closing the cover be careful not to get your fingers caught as this may result in personal injury If the pun...

Page 126: ...ent that is attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste trim waste staple waste or clear paper or staple jams prints may still...

Page 127: ...m waste tray to its original position and close the front cover of the finisher 1 Return the trim waste tray Always make sure to insert the trim waste tray as far as it can go 2 Close the front cover...

Page 128: ...ge immediately Do not burn or throw used toner cartridges into open flames as this may cause the toner to ignite resulting in burns or a fire If you accidentally spill or scatter toner carefully gathe...

Page 129: ...l Settings Registration For instructions on deleting the remaining toner error message see e Manual Settings Registration Complete instructions on how to replace the toner cartridge can be accessed by...

Page 130: ...he control panel press Remove Toner Cartridges If the toner with content remaining is selected the message The selected toner can still be used Do you want to replace it is displayed If you want to co...

Page 131: ...such as closing of the toner replacement cover an error message is displayed Repeat the procedure from step 1 Do not burn or throw used toner cartridges into open flames as this may cause the toner r...

Page 132: ...ew toner cartridge 6 Hold the new toner cartridge in your hands as shown below and gently tilt it up and down 10 times 7 Twist the red protective cap of the new toner cartridge in the direction of the...

Page 133: ...ake sure that the color of the toner cartridge matches the color of label on the internal cover 9 Close the internal cover 1 2 1 Black Toner Cartridge 2 Cyan Magenta or Yellow Toner Cartridge If the t...

Page 134: ...4 10 Close the toner replacement cover The toner confirmation screen is displayed When closing the toner replacement cover be careful not to get your fingers caught as this may result in personal inju...

Page 135: ...disconnect the power cord Failure to observe these steps may result in a fire or electrical shock Disconnect the power cord from the power outlet regularly and clean the area around the base of the po...

Page 136: ...platen glass and the underside of the feeder by following the procedure below This procedure is necessary only if the Duplex Color Image Reader Unit F1 is attached 1 Clean the platen glass and the und...

Page 137: ...may not be scanned clearly and the size of the document may not be detected correctly This procedure is necessary only if the Duplex Color Image Reader Unit F1 is attached 1 Clean the original Scannin...

Page 138: ...th 4 Close the covers and the feeder 1 Close the inside cover 2 Close the document scan cover 3 Close the feeder When closing the covers and the feeder be careful not to get your fingers caught as thi...

Page 139: ...if the Duplex Color Image Reader Unit F1 is attached 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Feeder 3 Place 10 sheets of blank paper into the feeder press Start...

Page 140: ...ng clean the corona assembly wires inside the main unit 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Wire 3 Press Start It takes approximately 35 seconds to clean the...

Page 141: ...n the roller inside of the main unit 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Roller 3 Press Start It takes approximately 20 seconds to clean the roller When clea...

Page 142: ...using the machine If printed images are light or distorted clean the drum inside the machine as necessary 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Drum 3 Press St...

Page 143: ...el display becomes dirty and the screen may not be seen clearly clean the touch panel display 1 Wipe the touch panel display with a cloth dampened in water or a mild cleaning agent and then wipe the a...

Page 144: ...paper transparencies recommended for this machine tracing paper labels and other types of paper stock are available Do not store paper in places exposed to open flames as this may cause the paper to...

Page 145: ...r cartridges intended for use with this machine For optimum print quality using Canon genuine toner is recommended Product Name Supported Canon Genuine Toner imageRUNNER ADVANCE C9280 PRO C9270 PRO Ca...

Page 146: ...aner or result in a dust explosion due to static discharge Keep toner out of the reach of small children If toner is ingested consult a physician immediately Store toner cartridges in a cool location...

Page 147: ...147 Routine Maintenance Staple Cartridge in the Staple Unit Finisher Name Shape Staple Finisher K1 Booklet Finisher K1 Staple N1 Staple Finisher L1 Booklet Finisher L1 Staple J1...

Page 148: ...idge D3 Genuine Supplies Canon has developed and manufactured Toner Parts and Supplies specifically for use in this machine For optimal print quality and for optimal machine performance and productivi...

Page 149: ...ring Staple Jams For Optional Products 242 Locations of Staple Jams 242 Stapler Unit of the Staple Finisher K1 Booklet Finisher K1 243 Saddle Stitcher Unit of the Booklet Finisher K1 246 Staple Finish...

Page 150: ...move the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and i...

Page 151: ...jams may occur in the following parts of the machine See the applicable section to clear the paper jam Fixing Transport Unit p 164 Paper Drawers Right Left p 171 Multi purpose Tray p 168 Right Cover...

Page 152: ...152 Left Cover of the Machine p 161 Paper Deck Unit C1 POD Deck Lite A1 Optional p 172 Duplex Color Image Reader Unit F1 Optional p 182...

Page 153: ...onal p 188 Front Cover of the Multi drawer Paper Deck A1 Optional p 175 Paper Decks of the Multi drawer Paper Deck A1 Optional p 180 Right Cover of the Machine When the Multi drawer Paper Deck A1 is a...

Page 154: ...ptional p 203 Professional Puncher Integration Unit B1 Optional p 195 Left Cover of the Machine When the Buffer Pass Unit J1 is attached p 162 Buffer Pass Unit J1 p 185 Saddle Stitcher Unit p 213 Insi...

Page 155: ...155 Troubleshooting Insertion Unit p 218 Inside the Insertion Unit p 221 Folding Unit p 224 External 2 3 Hole Puncher A1 Optional p 228...

Page 156: ...156 Output Area p 233 Inside the Top Cover p 231 Saddle Stitcher Unit of the Booklet Finisher L1 p 238 Front Cover of the Booklet Finisher L1 p 236...

Page 157: ...ti drawer Paper Deck A1 Paper Deck Unit C1 POD Deck Lite A1 and Copy Tray P1 are the optional products Right Cover of the Machine When the Paper Deck Unit C1 POD Deck Lite A1 is attached move the Pape...

Page 158: ...position 1 Close the upper right cover 2 Close the lower right cover When closing the cover be careful not to get your fingers caught as this may result in personal injury When the Paper Deck Unit C1...

Page 159: ...hat is open When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Open the front cover of the Multi drawer Paper Deck A1 3 Remove any jammed paper fr...

Page 160: ...ersonal injury 5 Close the front cover of the Multi drawer Paper Deck A1 When closing the cover be careful not to get your fingers caught as this may result in personal injury 6 Follow the instruction...

Page 161: ...ay result in personal injury 2 Remove any jammed paper from the left cover of the main unit 1 Open the left cover 2 Remove any jammed paper 3 Close the left cover When closing the cover be careful not...

Page 162: ...nit J1 is attached 1 Close the cover that is open When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Open the front cover of the Buffer Pass Unit...

Page 163: ...reful not to get your fingers caught as this may result in personal injury 5 Close the lower guide of the Buffer Pass Unit J1 When closing the guide be careful not to get your fingers caught as this m...

Page 164: ...nit 1 Close the cover that is open When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Open the front cover of the main unit and turn the dial 15 t...

Page 165: ...caught as this may result in personal injury 5 Remove any jammed paper from the fixing transport unit The fixing unit and its surroundings are subject to high temperatures When removing jammed paper...

Page 166: ...ammed paper 7 Gently push the inner output unit back into its original position 8 Remove any jammed paper from the 2 sided guide 1 Open the 2 sided guide holding by the green tab 2 Remove any jammed p...

Page 167: ...it back into its original position 2 Close the front cover When returning the unit to its original position or closing the cover be careful not to get your fingers caught as this may result in persona...

Page 168: ...e described below while referring to the display of the screen to remove the jammed paper The Paper Deck Unit C1 POD Deck Lite A1 and Multi drawer Paper Deck A1 are optional products Multi purpose Tra...

Page 169: ...any jammed paper from the inside of the upper right cover 5 Close the right cover of the main unit When closing the cover be careful not to get your fingers caught as this may result in personal injur...

Page 170: ...y jammed paper 2 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get you...

Page 171: ...n pull it back out 2 Remove any jammed paper and push the paper drawer back into the machine 1 Remove any jammed paper 2 Gently push the paper drawer back into the machine until it clicks into place i...

Page 172: ...l 1 Close any open cover When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Move the paper deck away from the main unit 1 Press the release button...

Page 173: ...of the main unit Remove any jammed paper from the feeding slot 4 Reconnect the paper deck to the main unit If the paper jam message is no longer displayed when you reconnect the paper deck proceed to...

Page 174: ...played and only Energy Saver is lit you may be unable to open the paper deck unit In this case press Energy Saver to reactivate the machine and then press the open button on the paper deck unit 6 Remo...

Page 175: ...the paper jam is cleared Front Cover of the Multi drawer Paper Deck A1 Optional The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper A2 A1 A...

Page 176: ...per Deck A1 3 Remove any jammed paper from the guide D A1 1 Open the guide D A1 2 Remove any jammed paper 4 Turn the dial D A2 and remove any jammed paper 1 Turn the dial D A2 in the direction of the...

Page 177: ...emove any jammed paper 6 Turn the dial D A4 and remove any jammed paper 1 Turn the dial D A4 in the direction of the arrow counterclockwise 2 Remove any jammed paper 7 Close the guide D A3 When closin...

Page 178: ...caught as this may result in personal injury 9 Remove any jammed paper from the guide D B1 1 Open the guide D B1 2 Remove any jammed paper 10 Turn the dial D B2 and remove nay jammed paper 1 Turn the...

Page 179: ...nal injury 12 Close the front cover of the Multi drawer Paper Deck A1 When closing the cover be careful not to get your fingers caught as this may result in personal injury 13 Follow the instructions...

Page 180: ...ton of the paper deck indicated on the touch panel display 2 Grip the handle and pull out the paper deck until it stops 3 Remove any jammed paper If the machine is in the Sleep mode the touch panel is...

Page 181: ...ce in the closed position When closing the paper deck be careful not to get your fingers caught as this may result in personal injury 3 Follow the instructions on the screen The screen indicating the...

Page 182: ...ove the jammed original The Duplex Color Image Reader Unit F1 is optional product 1 Remove originals from the original supply tray 2 Remove any originals from the feeder cover 1 Pull the lever and ope...

Page 183: ...ed originals 1 Turn the green feed dial 2 Remove any jammed originals 5 Close the inner cover and the feeder cover 1 Close the inner cover 2 Close the feeder cover When closing the cover be careful no...

Page 184: ...onal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder If there is difficulty in removing jammed paper close the feeder and open the feeder cover...

Page 185: ...the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper 1 Close the cover that is open When closing the cover be careful not t...

Page 186: ...the lower guide 3 Turn the knob to the left 4 Remove any jammed paper from the upper guide 5 Close the lower guide and upper guide of the Buffer Pass Unit J1 1 Close the upper guide 2 Close the lower...

Page 187: ...J1 When closing the cover be careful not to get your fingers caught as this may result in personal injury 7 Follow the instructions on the screen The screen indicating the directions on how to clear t...

Page 188: ...ions that appear on the touch panel display to remove the jammed paper The part of the Document Insertion Unit H1 may interfere with the finisher when clearing jams Lift up the insertion unit before r...

Page 189: ...ertion unit 2 Remove any jammed paper 3 Remove any paper jammed in the guide I I2 1 Open the guide I I2 2 Remove any jammed paper 4 Close the guide I I2 and the upper cover I I1 1 Close the guide I I2...

Page 190: ...the guide I 13 2 Remove any jammed paper 7 Close the guide I 13 and the document insertion unit 1 Close the guide I 13 2 Close the document insertion unit When closing the guide and the document inser...

Page 191: ...Troubleshooting 8 Open the front cover of the Document Insertion Unit H1 9 Open the guide I A1 When opening the guide l A1 be careful not to get your fingers caught as this may result in personal inj...

Page 192: ...ed paper 2 Close the guide I A1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 11 Open the guide I A2 When opening the guide l A2 be careful not...

Page 193: ...paper 13 Close the guide I A2 and the front cover 1 Close the guide I A2 2 Close the front cover When closing the guide and the cover be careful not to get your fingers caught as this may result in p...

Page 194: ...oad the paper into the document insertion unit 15 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam i...

Page 195: ...d follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper Do not place objects in the open space inside the Professiona...

Page 196: ...clicks into place 2 Remove any jammed paper 3 Close the guide R A until it clicks into place When closing the guide be careful not to get your fingers caught as this may result in personal injury 3 T...

Page 197: ...med paper 5 Turn the lever of the guide R B1 to the left until it clicks into place When closing the guide be careful not to get your fingers caught as this may result in personal injury 6 Open the gu...

Page 198: ...ult in personal injury 9 Close the front cover of the Professional Puncher Integration Unit B1 When closing the cover be careful not to get your fingers caught as this may result in personal injury 10...

Page 199: ...on the touch panel display Follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper The following illustration indicates...

Page 200: ...y jammed paper 4 Remove any paper jammed in the left guide M B2 1 Pull out the paper folding unit M B1 2 Open the left guide M B2 3 Remove any jammed paper in the inside guide 4 Remove any jammed pape...

Page 201: ...ght guide M B3 When closing the guide be careful not to get your fingers caught as this may result in personal injury 6 Remove any paper jammed in the exit slot 1 Push out any jammed paper toward the...

Page 202: ...fingers caught as this may result in personal injury If the paper jam message is displayed even after the paper jam is cleared check whether there is any paper left by opening the entrance guide 8 Fo...

Page 203: ...attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams prin...

Page 204: ...204 2 Slide the guide F A1 to align it with the mark Slide the guide once to align with This procedure is necessary only if the Puncher Unit BF1 is attached 3 Open the entrance guide...

Page 205: ...hooting 4 Remove any jammed paper 1 Remove any jammed paper 2 Close the entrance guide When closing the guide be careful not to get your fingers caught as this may result in personal injury 5 Open the...

Page 206: ...r 1 Remove any jammed paper 2 Close the guide F B1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 7 Turn the lower dial F B2 in the direction of...

Page 207: ...to get your fingers caught as this may result in personal injury 9 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in persona...

Page 208: ...the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams prints may stil...

Page 209: ...209 Troubleshooting 2 Slide the guide F A1 to align it with the mark Slide the guide once to align with This procedure is not necessary only if the Puncher Unit BF1 is attached 3 Open the guide F B1...

Page 210: ...0 4 Remove any jammed paper 1 Remove any jammed paper 2 Close the guide F B1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 5 Open the guide F B...

Page 211: ...med paper 1 Remove any jammed paper 2 Close the guide F B2 When closing the guide be careful not to get your fingers caught as this may result in personal injury 7 Turn the lower dial F B3 in the dire...

Page 212: ...your fingers caught as this may result in personal injury 9 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injur...

Page 213: ...Saddle Stitcher Unit The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper C1 C2 C3 C4 C6 C5 Front Guide Delivery Guide 1 Open the front cov...

Page 214: ...aper 1 Turn the lower dial F C3 in the direction of the arrow counterclockwise Jammed paper is fed to the guide F C2 2 Remove any jammed paper 3 Close the guide F C2 When closing the guide be careful...

Page 215: ...guide be careful not to get your fingers caught as this may result in personal injury 6 If the lamp is ON while pushing in the dial F C4 turn it in the direction of the arrow counterclockwise until t...

Page 216: ...r unit F C5 9 Remove any jammed paper from the right cover of the saddle stitcher unit F C6 1 Open the right cover F C6 2 Remove any jammed paper 3 Close the right cover F C6 When closing the cover be...

Page 217: ...ached 11 Push the saddle stitcher unit F C5 and close the front cover of the finisher 1 Gently push the saddle stitcher unit F C5 back into the machine Always make sure to push the saddle stitcher uni...

Page 218: ...h the External 2 3 Hole Puncher A1 or the finisher when clearing jams Lift up the insertion unit before removing jams from the External 2 3 Hole Puncher A1 or the finisher Take care when handling the...

Page 219: ...the paper that is not jammed 2 Remove any jammed paper 3 Close the top cover When closing the cover be careful not to get your fingers caught as this may result in personal injury 3 Open the front cov...

Page 220: ...y result in personal injury 5 Close the insertion unit and the front cover 1 Close the insertion unit 2 Close the front cover When closing the insertion unit and the cover be careful not to get your f...

Page 221: ...221 Troubleshooting Inside the Insertion Unit 1 Open the front cover of the Document Insertion Folding Unit G1 or Document Insertion Unit J1 2 Open the upper delivery guide 3 Remove any jammed paper...

Page 222: ...222 4 Close the upper delivery guide When closing the guide be careful not to get your fingers caught as this may result in personal injury 5 Open the lower delivery guide...

Page 223: ...reful not to get your fingers caught as this may result in personal injury 7 Close the front cover When closing the cover be careful not to get your fingers caught as this may result in personal injur...

Page 224: ...224 Folding Unit 1 Open the front cover of the Document Insertion Folding Unit G1 2 Open the lower delivery guide 3 Pull out the folding unit...

Page 225: ...he exit slot 1 Push out any jammed paper toward the exit slot 2 Remove any jammed paper 5 Remove any jammed paper from the left guide 1 Open the left guide 2 Remove any jammed paper from the inside gu...

Page 226: ...get your fingers caught as this may result in personal injury 7 Close the left guide and return the folding unit to its original position 1 Close the left guide 2 Return the folding unit to its origi...

Page 227: ...ide 2 Close the front cover When closing the guide and cover be careful not to get your fingers caught as this may result in personal injury 9 Follow the instructions on the screen The screen indicati...

Page 228: ...jam and follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper The External 2 3 Hole Puncher A1 is an optional product...

Page 229: ...over of the puncher 2 Remove any jammed paper 4 Close the top cover of the puncher If you opened the insertion unit in step 2 gently push down the insertion unit back into its original position When c...

Page 230: ...closing the cover be careful not to get your fingers caught as this may result in personal injury 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper...

Page 231: ...ed below while referring to the directions that appear on the touch panel display to remove the jammed paper The Staple Finisher L1 Booklet Finisher L1 Document Insertion Folding Unit G1 and Document...

Page 232: ...the insertion unit When closing the cover be careful not to get your fingers caught as this may result in personal injury 4 Close the front cover of the finisher When closing the cover be careful not...

Page 233: ...the output slot 2 Remove any jammed paper 3 Close the output slot If a paper jam occurs when you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printin...

Page 234: ...234 3 Open the top cover of the finisher 4 Open the delivery guide 5 Remove any jammed paper...

Page 235: ...the top cover If you open the Document Insertion Folding Unit G1 or Document Insertion Unit J1 in step 2 close the insertion unit 2 Close the front cover When closing the cover be careful not to get...

Page 236: ...er of the Booklet Finisher L1 1 Open the front cover of the finisher If the Document Insertion Folding Unit G1 or Document Insertion Unit J1 is attached open the insertion unit 2 Open the top cover of...

Page 237: ...may result in personal injury Springs are attached to the upper delivery guide so it returns to its original position when released 4 Remove any jammed paper from the lower delivery guide 1 Tilt the l...

Page 238: ...tion unit 2 Close the front cover of the finisher When closing the covers be careful not to get your fingers caught as this may result in personal injury 6 Follow the instructions on the screen The sc...

Page 239: ...mall knob on the right in the direction of the arrow counterclockwise 3 While pushing in the larger knob on the left turn it in the direction of the arrow clockwise 4 Remove any jammed paper protrudin...

Page 240: ...ery guide to its original position be careful not to get your fingers caught as this may result in personal injury 6 Close the front cover of the finisher When closing the cover be careful not to get...

Page 241: ...pieces of paper left inside the machine Pulling jammed paper out of the machine by force may leave parts of the paper torn inside leading to frequent paper jams If paper tears while you are trying to...

Page 242: ...u press Close you can continue operations such as setting modes or scanning originals even if the jammed staple is not removed immediately Locations of Staple Jams For information on the parts of the...

Page 243: ...is attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams p...

Page 244: ...244 3 Pull out the staple case 4 Push up the bracket on the staple case 5 Remove all of the jammed and protruding staples from the staple cartridge...

Page 245: ...Gently push the staple case back into the stapler unit until it is securely in place Always make sure to insert the staple case far as it can go 8 Close the front cover of the finisher When closing th...

Page 246: ...trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal proc...

Page 247: ...3 Hold the staple case by its left and right sides and lower the bracket on the staple case 4 Remove the jammed and exposed staples from the staple case 5 Return the bracket on the staple case to its...

Page 248: ...Push the saddle stitcher unit F C5 back into the machine and close the front cover of the finisher 1 Gently push the saddle stitcher unit back into the machine Always make sure to push the saddle sti...

Page 249: ...he touch panel display to remove the jammed staple Make sure to close all covers and paper drawers of the machine before clearing any staple jams The Staple Finisher L1 and Booklet Finisher L1 are opt...

Page 250: ...se to its original position 4 Gently push the staple case back into the finisher and push down firmly until it is securely in place 5 Close the front cover of the finisher When closing the cover be ca...

Page 251: ...hine before clearing any staple jams Before clearing a staple jam in the saddle stitcher unit remove all paper that has been output to the booklet tray The Booklet Finisher L1 is an optional product 1...

Page 252: ...e jammed staples holding it by its left and right sides 4 Push up the tab on the staple case A B 1 1 Push down Part A to unlock 2 Push up Part B 5 Remove any jammed staples B 1 Remove any jammed stapl...

Page 253: ...f the saddle stitcher unit and return it to its original position When returning the saddle stitcher unit to its original position be careful not to get your fingers caught as this may result in perso...

Page 254: ...puter 100 pages excluding Secure Print jobs For example the Copy function can store up to approximately 6 100 pages of scanned images 6 000 100 6 100 pages approximate figures However the number of pa...

Page 255: ...ed on the message that appears on the touch panel display If the message Scanning will be canceled because the memory is full Do you want to send the scanned pages appears Select Yes or No Yes No The...

Page 256: ...annot be performed because of an operational error When you need to make a decision or take some action during scanning or printing When you need to make a decision or take some action while browsing...

Page 257: ...n When a job or operation is not completed normally Results row of the Communication Management Report If an error occurs during a send receive or fax job the error code is printed iRADVXXXX 04 12 201...

Page 258: ...ms when using the printer driver or fax driver for Windows The following screens indicate the directions on how to display Troubleshooting from the screen for the printer driver The screens may differ...

Page 259: ...ay still be available When Limited Functions Mode Is Displayed If Limited Functions Mode is displayed you can temporally set the Limited Functions Mode to continue to use the machine until the cause o...

Page 260: ...in power switch cover 2 Press the main power switch to the side 3 Close the main power switch cover If you turn OFF the main power switch when there is a job waiting to print that job is erased 2 Wait...

Page 261: ...s as this may result in electrical shock Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If...

Page 262: ...nual Security 1 Press Limited Functions Mode Yes A message prompting you to restart the machine turning the main power switch OFF and then ON appears 2 Turn OFF the main power of the main unit b_04_07...

Page 263: ...hen the Scan function is restricted Copy Fax 1 Scan and Send Scan and Store 2 Access Stored Files 3 Fax I Fax Inbox Secure Print Remote Scan Hold Web Access Shortcut to Settings Registration Tutorial...

Page 264: ...available depending on the restricted functions 6 The registered button may not be available depending on the restricted functions 7 Print List on the Job Log screen and Register on the Consumable sc...

Page 265: ...265 Troubleshooting MEMO...

Page 266: ...ake use of multiple telephone lines p 276 Q15 How do I register edit destinations in a one touch button p 277 Q16 Can I add an arbitrary subject when sending e mail p 278 Q17 How do I change the stora...

Page 267: ...replacement cover is opened p 290 Q40 Numbers such as 751 and 801 are displayed on the touch panel display What do they mean p 291 Q41 I cannot print from the computer Did the machine malfunction p 29...

Page 268: ...l 2 Press Copy Print Job Status from the Print drop down list 3 Select the job press Interrupt Priority Print 4 Press Interrupt and Print Additional Information You can scan the original even if the m...

Page 269: ...s set as the default settings you can reduce the printing cost Color Selection Full Color Color Selection Black Changing the Color Mode to the Black Mode 1 Press Copy Select Color Black Setting the Co...

Page 270: ...ote UI 1 Click Address Book select the destination to register 2 Click Register New Destination select the type of destination enter necessary items 3 Click OK Storing from the Touch Panel Display 1 P...

Page 271: ...he same time You can also register a group destination in a one touch button to send to multiple destinations at the same time For information on registering one touch buttons see e Manual Scan and Se...

Page 272: ...are using Specifying the File Server on the Touch Panel Display Specifying the File Server by Host Search 1 Press Scan and Send New Destination File 2 From the protocol drop down list press Windows SM...

Page 273: ...ment for Management Settings 2 Click Address Lists for Import Export Individually Import 3 Select the file you want to import and specify the desired settings click Start Importing Additional Informat...

Page 274: ...e I Fax Address or Fax Number Page Number Destination Name FAX 404 XXX XXXX CANON SALES Sender s Name TTI Sender Information Registering the sender s name 1 Press Settings Registration 2 Press Functio...

Page 275: ...ntered Fax Number in Settings Registration is set a screen to enter the number for confirmation is displayed By entering the number again you can reduce the risk of transmission error Setting procedur...

Page 276: ...n Additional Information If Register Options Shortcuts is selected from you can register the Options shortcut button on the Fax Basic Features screen 14 How can I make use of multiple telephone lines...

Page 277: ...n a one touch button Press on the Fax screen or One Touch on the Scan and Send screen Registering Editing from the Fax Screen 1 Press select the button to register edit press Register Edit 2 Register...

Page 278: ...e period for the scanned file stored in the Mail Box You can change the time until files are automatically erased from Set Register Mail Boxes in Settings Registration Change the setting as necessary...

Page 279: ...to Off Additional Information For more information see e Manual Security 19 How do I forward received data to the Advanced Box Specify an Advanced Box destination registered in the Address Book as the...

Page 280: ...Press Booklet Booklet Scan Fold Saddle Stitch 4 Specify the cover settings orientation and detailed settings press OK Additional Information For details on the Booklet mode settings see e Manual Acces...

Page 281: ...cluding one cover sheet maximum 140 lb index 256 g m2 Thin Plain paper 16 lb bond to 21 lb bond 60 g m2 to 81 g m2 16 sheets Plain paper 21 lb bond to 28 lb bond 82 g m2 to 105 g m2 10 sheets Heavy pa...

Page 282: ...exposure of the original image on the reverse side can be manually adjusted Adjust Overall Adjust by Color Additional Information For more information see e Manual Copy 24 The printed paper appears di...

Page 283: ...Use paper with a low moisture content When you remove paper from its packaging load it into the paper source immediately When there is paper remaining in the packaging after you have loaded the paper...

Page 284: ...d then switch the network scan function to online To Install the Driver Install using the UFR II User Software CD ROM that comes with the machine To Switch the Network Scan Function to Online Press Sc...

Page 285: ...de of the preprinted paper You can use 2nd Side of 2 Sided Page for the multi purpose tray to print on paper already printed on Setting procedure 1 Load the paper in the multi purpose tray with the si...

Page 286: ...e output tray for each function see e Manual Settings Registration 31 Can I print on envelopes Load the envelopes to print on in the multi purpose tray Setting procedure Take about five envelopes fan...

Page 287: ...o 13 x 19 1 4 100 mm x 148 mm to 330 2 mm x 487 7 mm Type Thin Plain 1 Plain 2 Recycled 1 Recycled 2 Color Pre Punched Bond Heavy 1 Heavy 2 Heavy 3 Heavy 4 1 Sided Coated 1 1 Sided Coated 2 1 Sided Co...

Page 288: ...jobs with forwarding errors are printed If you select Off no jobs with forwarding errors are printed Additional Information For more information see e Manual Settings Registration 35 When a fax fails...

Page 289: ...Additional Information If the Fax Memory Lock is being used received data is stored in the Memory RX Inbox without being printed For more information see e Manual Settings Registration 37 What is the...

Page 290: ...see Chapter 4 Troubleshooting 39 I cannot remove the toner cartridge after the toner replacement cover is opened Check the touch panel display The following screen is displayed To remove the toner ca...

Page 291: ...Problem Solving Additional Information For instructions on using Status Monitor Cancel see e Manual Status Monitor Cancel 41 I cannot print from the computer Did the machine malfunction Check the fol...

Page 292: ...touch panel display is completely black The main power has not been turned ON or the machine may have entered the Auto Sleep mode to save energy Follow the procedure below Turning the main power ON 1...

Page 293: ...X Report every time Also if the Fax Activity Report is set you can output and check Fax Report from the past For more information see e Manual Basic Operations 45 Can I restrict the number of copies p...

Page 294: ...Settings Language Keyboard Switch On Off 3 Press On OK Language Keyboard Switch 4 Select the language to display press OK Additional Information You can follow the procedure below to display a shortcu...

Page 295: ...are previously stored as settings for frequently used functions from For more information see e Manual Quick Menu 48 I want to check the IP address for this machine to run the Remote UI but I do not...

Page 296: ...1 Press Settings Registration 2 Press Management Settings License Other Remote UI 3 Press On OK 49 Can I change the default settings of the printer driver You can change the print settings of the pri...

Page 297: ...Printer The name of your printer 3 Click the Settings drop down list Save As Default OK Print Settings 1 Click Print from the File menu in the application software 2 Click the Printer drop down list s...

Page 298: ...ion Platform and is a software platform for the Canon multitasking machines You can expand the functions or customize them by installing the MEAP application from the computer to the multitasking mach...

Page 299: ......

Page 300: ...r regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15...

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