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Data Sending/File Sharing Problems and Remedies

8-10

8

T

roub

leshooting

Data Sending/File Sharing Problems and
Remedies

The following describes how to resolve data sending/file sharing problems.

Unable to Send Data/Share Files (FTP)

Cause 1

: The FTP server is not set correctly.

Remedy

: Perform the following steps to check the server status. (If you are using

Windows, perform these steps from the MS-DOS prompt.)

•

Example using UNIX, where the FTP server has the IP address 192.168.1.195
U:>ftp 192.168.1.195 *Connect to server
Connected to 192.168.37.195.
220 canmfs FTP server (UNIX(r) System V Release 4.0) ready.
User (192.168.37.195:(none)): user_name *User login
331 Password required for user_name.
Password: *Enter password
230 User user_name logged in.
ftp> cd /export/share *Move to data destination directory
250 CWD command successful.
ftp> bin *Set data transfer type (binary)
200 Type set to I.
ftp> put sample.tif *Set transfer file name for verification
ftp> by *Cut off server connection
221 Goodbye

NOTE

•

If the above are confirmed and file sharing still does not operate normally, consult the
network administrator for the environment you are using.

Cause 2

: The machine’s address [User] setting contains one or more spaces after the

User name.

Remedy

: Ensure that the machine’s address [User] setting does not contain spaces after

the User name.

Cause 3

: The machine was turned to OFF while sending data to the FTP server, and

when the machine was turned back to ON, it attempted to resend the data.
(When a Windows NT/2000 FTP server is being used.)

Remedy

: If power to the machine is turned to OFF while data is being sent to the FTP

server, the FTP server may hold the data in a writing-in-progress state.
Therefore, this data cannot be overwritten even when the machine re-connects

201std(US)NWG.book Page 10 Wednesday, January 30, 2002 7:10 PM

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Summary of Contents for imageRUNNER 105

Page 1: ...Network Guide ENG Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference ...

Page 2: ...imageRUNNER 105 8500 85 7200 5000i 3300i Network Guide ...

Page 3: ...imile Guide imageRUNNER 3300i Mail Box Function Instructions Mail Box Function Guide Setting Up the Network Connection Installing the CD ROM Software Printer Setup Guide Remote User Interface Instructions Remote UI Guide Network Connectivity and Setup Instructions Network Guide This Document Printer Instructions PS PCL Printer Guide Printer Driver Installation Instructions PCL Driver Guide PS Driv...

Page 4: ... NetSpot Troubleshooting Appendix Describes methods for checking the machine s network settings provides lists of network menus accessed from the control panel and lists the principal network specifications of the machine Chap 1 Chap 2 Chap 3 Chap 4 Chap 5 Chap 6 Chap 7 Chap 8 Chap 9 A considerable effort has been made to make sure that this manual is free of inaccuracies and omissions However as ...

Page 5: ...r than the imageRUNNER 5000i 1 6 System Environment Requirements for Printing 1 6 System Environment Requirements for Using E Mail I Fax 1 7 System Environment Requirements for Sending Data 1 8 Checking Your Network Environment 1 10 Sample Windows Network 1 10 With a NetWare Server 1 10 Without a NetWare Server 1 11 Sample Macintosh Network 1 12 Sample UNIX Network 1 13 Using a Network with Variou...

Page 6: ...erver 3 43 FTP Server Settings 3 43 Windows 2000 XP 3 43 Windows NT 4 0 3 49 UNIX 3 54 Macintosh 3 55 imageWARE Gateway Series 3 57 Chapter4 Using a NetWare Network Windows NetWare Network Setup Operating Procedures 4 2 NetWare Print Service Settings 4 3 Types of Print Service 4 3 Setup Using NetWare Administrator or PCONSOLE 4 4 Using NetWare Administrator in NDS Queue Server Mode or Remote Print...

Page 7: ...k and Configuring a Shared Folder 5 16 Windows 95 98 Me 5 16 Windows 2000 XP 5 19 Windows NT 4 0 5 26 Chapter6 Using an AppleTalk Network Macintosh AppleTalk Network Setup Operating Procedures 6 2 Macintosh Network Settings 6 3 Protocol Settings 6 4 Settings from the Control Panel 6 4 Setting Up a Computer for Printing 6 8 Chapter7 Using the Network and Device Settings with NetSpot Introduction 7 ...

Page 8: ... Appendix How to Delete Software 9 2 LPR Port Utility Deletion 9 2 Network Setting Items 9 3 The Available Software for Network Settings 9 10 To Confirm Settings 9 11 Specifications 9 12 Ethernet Interface Adaptor 9 12 Hardware Specifications 9 12 Software Specifications 9 12 Token Ring Network Interface Adaptor 9 13 Hardware Specifications 9 13 Software Specifications 9 13 Glossary 9 14 Index 9 2...

Page 9: ...trictions handling cautions and also contain instructions that should be observed for safety Keys Used in This Manual The symbols and key names used in this manual are expressed in the following way Control Panel Keys Start Touch Panel Display Keys OK Buttons on Computer Operation Screens the OK button IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefu...

Page 10: ...viated as follows Microsoft Windows 95 operating system is referred to as Windows 95 Microsoft Windows 98 operating system is referred to as Windows 98 Microsoft Windows Millennium Edition operating system is referred to as Windows Me Microsoft Windows NT operating system is referred to as Windows NT Microsoft Windows 2000 operating system is referred to as Windows 2000 Microsoft Windows XP operat...

Page 11: ...ns Corporation NetWare and Novell are registered trademarks of Novell Inc IPX SPX NDS NDPS and Novell Client are trademarks of Novell Inc 1996 Novell Inc all rights reserved Solaris Sun SunOS and Sun Microsystems are trademarks of Sun Microsystems in the United States and or other countries Ethernet is a trademark of Xerox Corporation UNIX is a registered trademark exclusively licensed to X Open C...

Page 12: ...t Requirements for Printing 1 3 System Environment Requirements for Using E Mail 1 4 System Environment Requirements for Sending Data 1 5 System Environment Requirements for machines other than the imageRUNNER 5000i 1 6 System Environment Requirements for Printing 1 6 System Environment Requirements for Using E Mail I Fax 1 7 System Environment Requirements for Sending Data 1 8 Checking Your Netwo...

Page 13: ...overed in this Manual 1 2 Before You Start 1 Machines Covered in this Manual This manual applies to the following machines imageRUNNER 105 imageRUNNER 8500 85 imageRUNNER 7200 imageRUNNER 5000i imageRUNNER 3300i ...

Page 14: ...OS Microsoft Windows 95 98 Me Microsoft Windows NT Server 4 0 Microsoft Windows NT Workstation 4 0 Microsoft Windows 2000 Server Microsoft Windows 2000 Professional Solaris Version 1 1x SunOS Version 4 1x or later Solaris Version 2 5x SunOS Version 5 5x or later Compatible Computers Windows IBM PC compatibles Printing with a NetBIOS Network Compatible OS Microsoft Windows 95 98 Me Microsoft Window...

Page 15: ...support Macintosh LocalTalk networks System Environment Requirements for Using E Mail The following system environment is required for using the e mail functions Compatible mail forwarding server software Sendmail 8 11 2 UNIX Microsoft Exchange 2000 Windows Lotus Domino R4 6 R5 Windows Compatible mail receiving server software Qpopper 3 1 2 UNIX LX 4 0 UNIX Microsoft Exchange 2000 Windows Lotus Do...

Page 16: ... Information Server 5 0 Solaris Version 2 6 or later Mac OS X Compatible protocol TCP IP IMPORTANT If you are using Windows NT 4 0 you need to install Service Pack 6a or later If you are using Windows 2000 you need to install Service Pack 1 or later With a NetBIOS Network for a Windows shared folder Compatible servers Microsoft Windows 95 98 Me Microsoft Windows NT Server 4 0 Microsoft Windows NT ...

Page 17: ...e Microsoft Windows NT Server 4 0 Microsoft Windows NT Workstation 4 0 Microsoft Windows 2000 Server Microsoft Windows 2000 Professional Microsoft Windows XP Professional Microsoft Windows XP Home Edition Solaris Version 1 1x SunOS Version 4 1x or later Solaris Version 2 5x SunOS Version 5 5x or later Compatible Computers Windows IBM PC compatibles Printing with a NetBIOS Network Compatible OS Mic...

Page 18: ...computers IMPORTANT If you are using Windows NT 4 0 you need to install Service Pack 6a or later If you are using Windows 2000 you need to install Service Pack 1 or later The machine does not support Macintosh LocalTalk networks System Environment Requirements for Using E Mail I Fax The following system environment is required for using the e mail I fax functions Compatible mail forwarding server ...

Page 19: ... the machine to a file server depending on the type of network used With a TCP IP Network Using FTP Compatible servers Microsoft Windows NT Server 4 0 and Internet Information Server 4 0 Microsoft Windows 2000 Server and Internet Information Services 5 0 Microsoft Windows XP Professional and Internet Information Services 5 1 Solaris Version 2 6 or later Mac OS X imageWARE Gateway series Compatible...

Page 20: ... IMPORTANT To send data from the imageRUNNER 105 imageRUNNER 8500 or imageRUNNER 7200 the Universal Send Expansion Board A1 optional must be installed If you are using Windows NT 4 0 you need to install Service Pack 6a or later If you are using Windows 2000 you need to install Service Pack 1 or later ...

Page 21: ...ltiple protocols can also be used at the same time To use the e mail I fax function a TCP IP protocol is required After configuring the settings in accordance with Chapter 2 Settings Common to the Network Protocols see the following depending on the protocol Chapter 3 Using a TCP IP Network Windows UNIX Macintosh Chapter 4 Using a NetWare Network Windows Chapter 5 Using a NetBIOS Network Windows I...

Page 22: ...ols see the following depending on the protocol Chapter 3 Using a TCP IP Network Windows UNIX Macintosh Chapter 5 Using a NetBIOS Network Windows IMPORTANT The machine does not support NetBEUI NOTE Once you set up the machine as a network printer each computer can output directly to it Configuring Windows NT 2000 XP as a print server provides efficient management of your network printer For the de...

Page 23: ...ce with Chapter 2 Settings Common to the Network Protocols see the following depending on the protocol Chapter 6 Using an AppleTalk Network Macintosh Chapter 3 Using a TCP IP Network Windows UNIX Macintosh IMPORTANT To send data from the imageRUNNER 105 imageRUNNER 8500 or imageRUNNER 7200 the Universal Send Expansion Board A1 optional must be installed The I fax functions are not available for th...

Page 24: ... UNIX computers the TCP IP protocol is used After configuring the settings in accordance with Chapter 2 Settings Common to the Network Protocols see the following Chapter 3 Using a TCP IP Network Windows UNIX Macintosh imageRUNNER 8500 imageRUNNER 5000i Solaris Sun OS Protocol TCP IP ...

Page 25: ...o use the data sending function a TCP IP or NetWare protocol is required After configuring the settings in accordance with Chapter 2 Settings Common to the Network Protocols see the following depending on the protocol Chapter 3 Using a TCP IP Network Windows UNIX Macintosh Chapter 4 Using a NetWare Network Windows Chapter 5 Using a NetBIOS Network Windows IMPORTANT To send data from the imageRUNNE...

Page 26: ...r using the machine in a network environment Before specifying the settings of the desired protocol Chapters 3 to 6 be sure to set items explained in this chapter Network Environment Setup Operating Procedures 2 2 Interface Settings 2 3 Settings from the Control Panel 2 3 Communication Environment Setup 2 11 Settings from the Control Panel 2 11 ...

Page 27: ...an change the content by using a web browser Remote UI 1 Network Cable Connection See the Printer Setup Guide Connect the network cables in accordance with the Printer Setup Guide 2 Interface Settings See Interface Settings on p 2 3 Specify the interface settings for communication between the machine and computers on your network Use any of the following to specify the settings Control panel Web b...

Page 28: ...l settings you can change the content by using a web browser Remote UI When you use Token Ring it is necessary to purchase an optional Token Ring Kit You cannot use Ethernet and Token Ring at the same time When a Token Ring board is already installed on the machine you cannot use Ethernet To use Ethernet remove the Token Ring board from the machine Settings from the Control Panel IMPORTANT Setting...

Page 29: ... System Manager ID and Password using the numeric keys appears on the touch panel display enter the system manager ID and password For instructions on entering the system manager ID and password see Chapter 4 System Manager Settings in the Reference Guide 3 Press Network Settings Sample screen for imageRUNNER 3300i Sample screen for imageRUNNER 3300i ...

Page 30: ... If you want to determine automatically the communication mode Half duplex Full duplex and Ethernet type 10 Base T 100 Base TX Select On Skip to step 8 If you want to specify manually the communication mode Half duplex Full duplex and Ethernet type 10 Base T 100 Base TX Select Off Proceed to step 6 Sample screen for imageRUNNER 3300i ...

Page 31: ...nd and receive Select Full Duplex 7 Specify the Ethernet Type settings If you want to establish a 10 Base T network connection Select 10 Base T If you want to establish a 100 Base TX network connection Select 100 Base TX 8 Confirm the settings you specified and then press OK The display returns to the Network Settings screen 9 Press Done Repeat this step until the Additional Functions screen close...

Page 32: ...The Ethernet driver settings are completed Setting Up the Token Ring 1 Press Additional Functions 2 Press System Settings IMPORTANT If the message Enter the System Manager ID and Password using the numeric keys appears on the touch panel display enter the system manager ID and password For instructions on entering the system manager ID and password see Chapter 4 System Manager Settings in the Refe...

Page 33: ... Settings Common to the Network Protocols 3 Press Network Settings 4 Press Token Ring Settings 5 Specify the Ring Speed and Communication Method settings Sample screen for imageRUNNER 3300i Sample screen for imageRUNNER 3300i ...

Page 34: ... The machine may not work normally with the default settings Enter a value appropriate for your environment 7 To perform source routing select On for Use Source Routing Normally select On for Use Source Routing If you select Off for Use Source Routing skip to step 10 The allowable combinations of the Token Ring Settings Use Source Routing All Broadcast Request and All Broadcast Response Notice are...

Page 35: ...e to set a valid LAA The machine will not work normally if you use the default address without changing it Either the MAC address or LAA is required as the Token Ring node address If you do not set any LAA the MAC address is used as the node address NOTE The MAC address displayed on the touch panel display is unique to the Token Ring board and is set independently of the MAC address of the Etherne...

Page 36: ...ocedures below NOTE After configuring TCP IP settings you can change their content by using a web browser Remote UI Settings from the Control Panel 1 Set the spooler If you want to spool print jobs transmitted to this machine on the machine s hard disk Press Additional Functions On the touch panel display press System Settings Network Settings Press Use Spooler If you are using the imageRUNNER 500...

Page 37: ...hen you spool a print job on the hard disk the time required to release a computer outputting a print job is shortened Note that to manage a print job of the machine you can use the touch panel display of the machine a web browser Remote UI or the print queue provided with Windows to display a job list or delete a job 2 Confirm the settings you specified and then press OK If you are using the imag...

Page 38: ...you specified and then press OK If you do not want to do the above On the Network Settings screen press SNMP Settings Select Off Confirm the settings you specified and then press OK 4 Specify the Canon Port setting If you want to set or browse detailed information on the machine with a Canon printer driver or utility software Sample screen for imageRUNNER 3300i ...

Page 39: ...u specified and then press OK The display returns to the Network Settings screen IMPORTANT If you want to use a Canon printer driver or utility software select On for both SNMP Settings and Canon Port Setting You can restrict the IP addresses of computers on which items can be set or browsed If you restrict the IP addresses it is not possible to set or browse detailed information concerning the ma...

Page 40: ...ols 5 Press Done Repeat this step until the Additional Functions screen closes 6 Restart the machine Turn OFF the machine wait at least three seconds and then turn it ON again The communication environment setup is completed Proceed to Chapters 3 to 6 depending on the protocol ...

Page 41: ...ne with a TCP IP network TCP IP Network Setup Operating Procedures 3 2 Protocol Settings 3 3 Settings from the Control Panel 3 3 Setting Up a Computer for Printing Windows UNIX 3 27 Printer Connection Method LPD Raw 3 28 Printer Connection Method IPP 3 37 Print Server Settings 3 41 Setting Up a Computer as a File Server 3 43 FTP Server Settings 3 43 ...

Page 42: ...ontrol panel or NetSpot when configuring the protocol settings for the first time After configuring protocol settings you can change their content by using a web browser Remote UI 1 Protocol Settings See Protocol Settings on p 3 3 Specify the protocol settings Use any of the following to specify the settings Control panel NetSpot Web browser Remote UI 2 Computer Settings for Printing See Setting U...

Page 43: ...Once you set the range of IP addresses of computers on which items for the machine can be set or browsed it is not possible to use a web browser Remote UI on computers of which the IP addresses are not allowed utility software on the computers cannot be used to set or browse detailed information concerning the machine See step 21 in TCP IP Settings on p 3 4 Some items cannot be set using NetSpot F...

Page 44: ...reviously these will be overwritten by the settings specified using DHCP BOOTP or RARP 1 Press Additional Functions 2 On the touch panel display press System Settings IMPORTANT If the message Enter the System Manager ID and Password using the numeric keys appears on the touch panel display enter the system manager ID and password For instructions on entering the system manager ID and password see ...

Page 45: ...Protocol Settings 3 5 3 Using a TCP IP Network Windows UNIX Macintosh 3 Press Network Settings 4 Press TCP IP Settings Sample screen for imageRUNNER 3300i Sample screen for imageRUNNER 3300i ...

Page 46: ...d IP address Press IP Address Enter the IP address using the keypad Using DHCP Press DHCP Enter the IP address subnet mask and gateway address If this information cannot be obtained by the DHCP the settings entered from the control panel are used Using RARP Press RARP Enter the IP address subnet mask and gateway address Sample screen for imageRUNNER 3300i ...

Page 47: ... should enter an IP address subnet mask and gateway address If this information cannot be obtained from the DHCP BOOTP or RARP server the settings entered from the control panel are used When using DHCP without the DNS dynamic update function it is recommended that an identical IP address be assigned to the machine at all times If the IP address is not identical the host name for this product will...

Page 48: ...trol panel to enter the IP address If you are using a machine other than the imageRUNNER 5000i you can set up a DNS secondary server If you do not want to set up a DNS secondary server enter 0 0 0 0 IMPORTANT For information on entering characters using the touch panel display see Chapter 1 Before You Start Using This Machine in the Reference Guide Sample screen for imageRUNNER 3300i Sample screen...

Page 49: ... the environment where there is a DNS server to which this data can be registered dynamically that is a dynamic DNS server To use the DNS dynamic update function enter the IP address of a DNS server the host name and domain name of the machine See steps 9 and 10 12 Confirm the settings you specified and then press OK The display returns to the TCP IP Settings screen If you are using the imageRUNNE...

Page 50: ...f you are using the imageRUNNER 5000i In the TCP IP Settings screen on the touch panel display press LPD Banner Page Skip to step 15 14 Specify whether to use LPD NOTE In the case of the imageRUNNER 5000i LPD is always available 15 If you want to use LPD select whether to print an LPD banner page Sample screen for imageRUNNER 3300i Sample screen for imageRUNNER 3300i ...

Page 51: ...settings you specified and then press OK The display returns to the TCP IP Settings screen In the case of the imageRUNNER 5000i skip to step 23 17 Specify the Raw settings On the TCP IP Settings screen press RAW Settings If you want to use Raw as a print application select On Confirm the settings you specified and then press OK The display returns to the TCP IP Settings screen 18 Specify the IPP s...

Page 52: ...CP IP Settings screen press Use HTTP If you want to use Remote UI or IPP select On Selecting Off for Use HTTP automatically sets Remote UI and Use IPP to Off Confirm the settings you specified and then press OK The display returns to the TCP IP settings screen IMPORTANT You can print the file by specifying its URL on a web browser Remote UI To use this function select On for Use HTTP and then make...

Page 53: ...ct On for Use Proxy within the Same Domain Confirm the settings you specified and then press OK The display returns to the TCP IP Settings screen If you do not want to use a proxy On the TCP IP Settings screen press Proxy Settings Select Off for Use Proxy Confirm the settings you specified and then press OK The display returns to the TCP IP Settings screen IMPORTANT You can print the file by speci...

Page 54: ...e IP addresses of computers from which data print job I fax can be sent to the machine On the TCP IP Settings screen press IP Address Range Settings Press Permit IP Address es for RX Print Range Select Off for Apply Settings Press OK Sample screen for imageRUNNER 3300i Sample screen for imageRUNNER 3300i ...

Page 55: ...ine On the TCP IP Settings screen press IP Address Range Settings Press Permit IP Address es for RX Print Range Select On for Apply Settings Press Store If you want to store only one IP address press Single Address to enter the desired IP address and then press OK If you want to store a range of IP addresses press Multiple Addresses to specify First Address and Last Address and then press OK Sampl...

Page 56: ...If you want to store a range of IP addresses press Multiple Addresses to specify First Address and Last Address and then press OK Press OK If you do not want to restrict the IP addresses of computers on which the machine setting items can be set or browsed using Remote UI or utility software On the TCP IP Settings screen press IP Address Range Settings Press Permit IP Address es for Setting Browsi...

Page 57: ...tings Press OK If you want to restrict the IP addresses of computers on which the machine setting items can be set or browsed using Remote UI or utility software On the TCP IP Settings screen press IP Address Range Settings Press Permit IP Address es for Setting Browsing Range Select On for Apply Settings Press Store Sample screen for imageRUNNER 3300i Sample screen for imageRUNNER 3300i ...

Page 58: ... Address and Last Address and then press OK Press OK Press Reject IP Address es for Setting Browsing Range Select On for Apply Settings Press Store If you want to store only one IP address press Single Address to enter the desired IP address and then press OK If you want to store a range of IP addresses press Multiple Addresses to specify First Address and Last Address and then press OK Press OK S...

Page 59: ...ess es and Reject IP Address es is set to On IP addresses that are beyond the ranges of both Permit IP Address es and Reject IP Address es are not permitted When Apply Settings for both Permit IP Address es and Reject IP Address es is set to On IP addresses that are within the ranges of both Permit IP Address es and Reject IP Address es are not permitted If the usage of a protocol or print applica...

Page 60: ... 3 4 IMPORTANT If you set the startup time of the network function of the machine by following the procedure in Startup Time Settings on p 3 25 execute the PING command only after the time you set as the startup time passes the default setting startup time is 60 seconds If you connect the machine to a switching hub the machine may not be able to connect to a network even though your network settin...

Page 61: ...nctions are not available for the imageRUNNER 5000i 1 Press Additional Functions 2 On the touch panel display press System Settings IMPORTANT If the message Enter the System Manager ID and Password using the numeric keys appears on the touch panel display enter the system manager ID and password For instructions on entering the system manager ID and password see Chapter 4 System Manager Settings i...

Page 62: ... mail If you are using the imageRUNNER 5000i skip to step 6 5 Specify the protocol for receiving e mails I faxes If you want to receive e mails I faxes using the machine s own SMTP receiving function Select On for SMTP Receipt If you want to receive e mails I faxes using the POP server Sample screen for imageRUNNER 3300i Sample screen for imageRUNNER 3300i ...

Page 63: ...terval is set to 0 the POP server is automatically not checked For instructions on checking manually the POP server see Chapter 2 Checking Various Job Operations and Device Status in the Reference Guide The imageRUNNER 5000i cannot be used to manually check the POP server for incoming e mails The interval must be set to a value other than 0 IMPORTANT When entering a group of digits less than three...

Page 64: ...en enter the host name after the symbol in the e mail address Example Using POP3 account1 pop_server organization company com In this example the name of the POP server is pop_server organization company com Using SMTP ifax host_name organization company com In this example the host name of the machine registered with the DNS server is host_name organization company com NOTE The machine can receiv...

Page 65: ...a network even though your network settings are set correctly This occurs because the spanning tree process performed between switching hubs prevents them from communicating with each other immediately after the machine connects to a switching hub In this case use the following procedure to delay the start of communication 1 Press Additional Functions on the control panel and then press System Set...

Page 66: ...hine is turned ON Use or to set the time period 3 Confirm the settings you specified and then press OK The display returns to the Network Settings screen 4 Press Done Repeat this step until the Additional Functions screen closes 5 Restart the machine Turn OFF the machine wait at least three seconds and then turn it ON again The startup time settings are completed ...

Page 67: ...er and to specify the printer destination setting Printer Connection Method LPD Raw on p 3 28 Raw This is a print application used with Windows 2000 XP It can print at higher speeds than LPD See the following to install the printer driver and to specify the printer destination setting Printer Connection Method LPD Raw on p 3 28 IPP This is a print application that can be used with Windows 95 98 Me...

Page 68: ...RT folder Double click the Setup icon In some environments this icon appears as Setup exe The Install program starts Follow the instructions to install the LPR Port Utility IMPORTANT Depending on your environment the CD ROM menu is displayed when you insert the CD ROM into the CD ROM drive In this case click the Finish button and then perform step 1 2 Install the printer driver See the Driver Guid...

Page 69: ...dialog box Select Spool print jobs so program finishes printing faster Click the OK button 5 Specify the Port settings Click the Add Port button to open the Add Port dialog box Select Other Under Click the type of port you want to add select CANON LPR Port and then click the OK button The Add LPR Port dialog box opens Enter the printer host name or IP address in Host Name or IP Address Enter LP in...

Page 70: ...r spooling a print job on the hard disk regardless of its spool settings DIRECT The machine prints without spooling a print job on the hard disk regardless of its spool settings 6 Click the OK button to enable the settings The printer destination settings are completed Windows 2000 XP 1 Install the printer driver See the Driver Guide When the dialog box for selecting the printer connection method ...

Page 71: ...f the printer you want to use for printing On the pop up menu click Properties 3 Set up the printing destination Click the Ports tab to display the Ports sheet Click the Add Port button to open the Printer Ports dialog box From Available Printer Ports Types select Standard TCP IP Port and then click the New Port button The Add Standard TCP IP Printer Port Wizard starts Click the Next button For Wi...

Page 72: ...P IP Printer Port Wizard window appears If the dialog box displays Additional Port Information Required follow the instructions on the screen to search again or select Standard Canon Network Printing Device with P9100 from Device type and then click the Next button to exit the Wizard Click the Finish button Click the Close button to close the Printer Ports dialog box 4 If you are using LPD change ...

Page 73: ...queue in Queue Name The following three print queues are available LP The machine prints according to its spool settings Normally enter LP as a print queue SPOOL The machine prints only after spooling a print job on the hard disk regardless of its spool settings DIRECT The machine prints without spooling a print job on the hard disk regardless of its spool settings 5 Click the OK button to enable ...

Page 74: ...vices sheet If Microsoft TCP IP Printing is not included in Network Services proceed to step 2 otherwise skip to step 3 2 If Microsoft TCP IP Printing is not installed install it Click the Add button Select Microsoft TCP IP Printing from Network Services and then click the OK button When asked to insert the Windows NT setup disk insert the disk and then continue After the files have been copied th...

Page 75: ...isplay the Ports sheet Click the Add Port button to open the Printer Port dialog box From Available Printer Ports select LPR Port and then click the New Port button The Add LPR compatible printer dialog box opens Enter the IP address or printer host name in Name or address of server providing lpd Enter LP in Name of printer or print queue on that server and then click the OK button NOTE You can sp...

Page 76: ...ystem Example using Solaris 1 x Add the following to the etc printcap file Print queue name comment lp device special file sd spool directory rm printer IP address or host name Input example print_queue_name comments lp var spool print_queue_name null sd var spool print_queue_name rm printer_host_name Example using Solaris 2 x Start the admintool utility Select Browse Printers Select Edit Add Sele...

Page 77: ...nknown may be displayed as Document Name and User Name of printing data transmitted to DIRECT queue of this machine over UNIX network To display the job record press System Monitor Print Log on the touch panel display in this order The printer destination settings are completed Printer Connection Method IPP Windows 95 98 Me 1 If you are using a machine other than the imageRUNNER 5000i check the se...

Page 78: ...y port such as LPT1 4 Open the Printer Driver Properties dialog box On the Start menu point to Settings and then click Printers Right click the icon of the printer you want to use for printing On the pop up menu click Properties 5 Specify the Port settings Click the Details tab to open the Details sheet Click the Add Port button to open the Add Port dialog box Select Network In Specify the Network...

Page 79: ...Range after installing a printer driver you cannot print from the computer 2 Start the Add Printer Wizard If you are using Windows 2000 On the Start menu point to Settings and then click Printers Double click the Add Printer icon If you are using Windows XP Professional On the Start menu click Printers and Faxes In the Printer Tasks menu select Add a printer If you are using Windows XP Home Editio...

Page 80: ...e Internet or on a home or office network Enter the following URL in URL http the IP address or host name of the machine ipp Click the Next button A dialog box for selecting the printer manufacturer and printer name appears Click the Have Disk button and then specify the folder on the CD ROM that contains the printer driver 4 Follow the instructions on the screen to complete the installation The p...

Page 81: ...in each computer via the network 1 In the Printer Driver Properties dialog box display the Sharing sheet If you are using Windows NT 2000 on the Start menu point to Settings and then click Printers If you are using Windows XP Professional on the Start menu click Printers and Faxes If you are using Windows XP Home Edition on the Start menu click Control Panel Click Printers and Other Hardware and t...

Page 82: ... button When the alternate driver is installed a window will open to enter the location of the file containing the printer driver Insert the CD ROM supplied with the machine and then select the folder containing the printer driver IMPORTANT When using Windows NT 4 0 the use of the alternate driver function requires the installation of the Windows NT Service Pack 5 or later NOTE To install the prin...

Page 83: ...ither the control panel or a web browser Remote UI For instructions on using the control panel see Chapter 1 Various Sending Methods in the Sending Function Guide imageRUNNER 105 imageRUNNER 8500 imageRUNNER 7200 imageRUNNER 5000i or Chapter 1 Various Sending Methods in the Sending Function Facsimile Guide imageRUNNER 3300i For instructions on using a web browser Remote UI see Chapter 2 Functions ...

Page 84: ...ion or computers in other domains This section describes the procedures for using the default home directory under the Default FTP Site To use other settings enter the FTP site and home directory by referring to the manual for IIS 1 Log on to Windows as a member of the group with access rights to the directory to be designated as the FTP site directory NOTE Depending on your environment the access...

Page 85: ... the Security Accounts tab to display the Security Accounts sheet If you are using Windows 2000 deselect Allow Anonymous Connections If you are using Windows XP deselect Allow only anonymous connection Click the Home Directory tab to display the Home Directory sheet and then select both Read and Write Click the OK button to close the Default FTP Site Properties dialog box For Windows 2000 For Wind...

Page 86: ...ck the Cancel button to close the System Properties dialog box If you are using Windows XP On the Start menu click My Computer Click the Computer Name tab to display the Computer Name sheet and then confirm the Full computer name Click the Cancel button to close the dialog box 5 Set up the users and passwords for access to the FTP server If you are using Windows 2000 right click the My Computer ic...

Page 87: ...ssword in Password and then re enter the password in Confirm Password Up to 24 alphanumeric characters can be entered for both the user name and password If User must change password at next logon is selected any new users added must change their passwords in order to send data from the machine You cannot change the password from the control panel Confirm the settings and then click the Create but...

Page 88: ...cessary to use a DNS server This applies even when the machine and the FTP server are in the same subnet If no DNS server is available the host name setting should be specified using the IP address of the FTP server When entering a group of digits less than three digits long do not add leading zeros to the group For example do not enter 001 023 etc as a group Up to 128 alphanumeric characters can ...

Page 89: ...ocedures see the manuals provided with your operating system Verification of users for access to FTP servers is done by referencing the local account database of the Windows NT 4 0 Server that is used as the FTP server Therefore it is not possible to use the account of a domain user registered in a Windows NT 4 0 Server to send data directly from the machine to member servers Windows NT 4 0 Workst...

Page 90: ... Default FTP Site Properties dialog box click the Security Accounts tab to display the Security Accounts sheet and then deselect Allow Anonymous Connections Click the Home Directory tab to display the Home Directory sheet and then select both Read and Write Click the OK button to close the Default FTP Site Properties dialog box 4 Confirm the Host Name and Domain ...

Page 91: ...od icon on the screen and then click Properties In the Network dialog box click the Protocols tab to display the Protocols sheet In Network Protocols double click TCP IP Protocol Click the DNS tab to display the DNS sheet and then confirm the host name and domain settings Click the Cancel button to close the Network dialog box ...

Page 92: ...nge Password at Next Logon is selected any new users added must change their password in order to send data from the machine You cannot change the password from the control panel Confirm the settings you entered and then click the Add button Exit the User Manager 6 Set a recipient address using the control panel or a web browser Remote UI Sample recipient setting Server side settings set using the...

Page 93: ...c characters can be entered for both Host Name and File Path on the control panel Use strings no more than 128 characters long for the corresponding items on the server If the FTP port number is set to a value other than 21 specify the following for Host Name in the case of imageRUNNER 5000i only 21 can be set IP address of FTP server Port number Example 192 168 1 21 21000 NOTE For instructions on...

Page 94: ...characters can be entered for both the user name and password 3 Create a shared directory to be used for recipient addresses and then enable read access and write access by the users who will be sending data 4 Set a recipient address using the control panel or a web browser Remote UI Sample recipient setting Server side settings Host Name starfish Domain organization company com The user s home di...

Page 95: ...both Host Name and File Path on the control panel Use strings no more than 128 characters long for the corresponding items on the server If the FTP port number is set to a value other than 21 specify the following for Host Name in the case of imageRUNNER 5000i only 21 can be set IP address of FTP server Port number Example 192 168 1 21 21000 NOTE For instructions on specifying recipient address se...

Page 96: ...4 Create a shared folder to which files are to be sent Sample setting Create a folder named iR_Folder in the Public folder in the Home folder 5 Grant access to the shared folder created in step 4 Click to select the shared folder and then select Show Info from the File menu Select Privileges from Show Enable Read Write access to the folder by the Owner and Members of a group to which the owner bel...

Page 97: ...i only 21 can be set IP address of FTP server Port number Example 192 168 1 21 21000 NOTE For instructions on specifying recipient address settings from the control panel see Chapter 1 Various Sending Methods in the Sending Function Guide imageRUNNER 105 imageRUNNER 8500 imageRUNNER 7200 imageRUNNER 5000i or Chapter 1 Various Sending Methods in the Sending Function Facsimile Guide imageRUNNER 3300...

Page 98: ...starfish organization company com for the FTP server address A DNS server is also required when the machine and the FTP server are in the same subnet If you have not set up a DNS server use IP addresses Up to 128 alphanumeric characters can be entered for an FTP server address of the FQDN format 4 Use the web browser Remote UI of the machine to import the destination data exported in step 3 into t...

Page 99: ...me and password appears enter the system manager ID in User Name and password in Password If the FTP port number is set to a value other than 21 specify the following for Host Name in the case of imageRUNNER 5000i only 21 can be set IP address of FTP server Port number Example 192 168 1 21 21000 The settings for sending data to the imageWARE Gateway series machine used as an FTP server are complet...

Page 100: ...k Setup Operating Procedures 4 2 NetWare Print Service Settings 4 3 Types of Print Service 4 3 Setup Using NetWare Administrator or PCONSOLE 4 4 Protocol Settings 4 8 Settings from the Control Panel 4 8 Setting Up a Computer for Printing 4 15 Connecting to a NetWare Network 4 15 Printer Connection Method 4 15 Setting Up a Computer as a File Server 4 16 ...

Page 101: ...nt Service Settings on p 4 3 Specify the NetWare print service settings Use any of the following software to specify the settings from the computer NWADMIN or PCONSOLE Novell software provided with NetWare 2 Protocol Settings See Protocol Settings on p 4 8 Specify the protocol settings Use any of the following to specify the settings Control panel NetSpot Web browser Remote UI 3 Computer Settings ...

Page 102: ...are 3 2 it is recommended that you use Bindery print service This manual describes procedures for these two combinations only With NetWare 5 x you can use NDPS Novell Distributed Print Services This manual does not describe NDPS settings For NDPS settings see the NetWare manual NDS Novell Directory Service and Bindery Mode The machine network supports both NDS and Bindery mode Determine the approp...

Page 103: ... use an existing print server click the button to the right of Print Server name and then select a print server from the list box Under Printer enter the printer name in Name From Type select the printer connection method If you are using the queue server mode select Other Unknown from Type If you are using the remote printer mode select Parallel from Type click the Communication button to open th...

Page 104: ... menu select Print Server Information and then press the Enter key Press the Insert key Enter the name of the print server you are setting up and then press the Enter key Press the Esc key to return to the Available Options menu NOTE Be sure to remember the name of the print server You need it to specify the printer s protocol settings 3 Set up a Queue and then assign the print server to the queue...

Page 105: ...mote Parallel LPT1 from Type Specify the remaining items and then press the Esc key In the confirmation box that opens select Yes and then press the Enter key Press the Esc key to return to the Print Server Configuration Menu 6 Assign a queue to the printer Select Queues Serviced by Printer and then press the Enter key Select the name of the printer you set up in step 5 and then press the Enter ke...

Page 106: ...int Service Settings 4 7 4 Using a NetWare Network Windows NOTE This step is not required if you are using the queue server mode NetWare print service settings are completed Proceed to Protocol Settings on p 4 8 ...

Page 107: ...dures describe sample settings using the control panel NOTE For instructions on entering settings using NetSpot see Chapter 7 Using the Network and Device Settings with NetSpot For instructions on entering settings using a web browser Remote UI see Chapter 2 Functions of the Remote UI in the Remote UI Guide Settings from the Control Panel IMPORTANT Settings made from the control panel become effec...

Page 108: ...age Enter the System Manager ID and Password using the numeric keys appears on the touch panel display enter the system manager ID and password For instructions on entering the system manager ID and password see Chapter 4 System Manager Settings in the Reference Guide 3 Press Network Settings Sample screen for imageRUNNER 3300i ...

Page 109: ...type is automatically determined 7 Select the print service from Print Services Specify the same settings specified in NetWare Print Service Settings on p 4 3 NOTE The following print services are available Bindery PServer Used in the queue server mode Bindery mode print service RPrinter Used in the remote printer mode Bindery mode print service Sample screen for imageRUNNER 3300i ...

Page 110: ...ptions from the list of the Browse screen displayed by pressing Browse Entering the desired character string after pressing each item If entering a string after pressing each item skip to step 10 9 On the Browse screen specify the print service details Setting NDS PServer or NPrinter When the browse right is not lim ited to the specific user Press Browse Press Skip Log On in the Browse screen If t...

Page 111: ...ed to the specific user it is necessary to log on to NetWare as a user to whom the browse right is granted In the Enter Network Password screen enter the name and password of a user to whom the browse right is granted and then press OK Enter a user name prefixed with CN If the password is not specified leave Password blank Select the Tree to which the desired print server belongs and then press Do...

Page 112: ... the screen for setting NetWare Press OK Skip to step 11 IMPORTANT If you use Browse to specify each item press Browse after the expiration of the time specified in Startup Time Settings on p 3 25 the default setting startup time is 60 seconds 10 Enter the desired character string for the print service details Setting NDS PServer or NPrinter Press Tree name to enter the name of the tree to which t...

Page 113: ... the screen for setting NetWare Press OK 11 Press Done Repeat this step until the Additional Functions screen closes 12 Restart the machine Turn OFF the machine wait at least three seconds and then turn it ON again The protocol settings are completed Sample settings CANON Tree name o CANON_SALES ou SALES ou SALES_1 cn IR_PSV print server In an environment like the one above the Tree name and the C...

Page 114: ... Network In order to use the NetWare network all computers that will perform printing need to have NetWare client software installed For details see your NetWare and operating system manuals Printer Connection Method Printing from a computer requires the installation of a printer driver See the Driver Guide In the installation procedure select the network printer as the printer destination and sel...

Page 115: ...specifying recipient address settings from the control panel see Chapter 1 Various Sending Methods in the Sending Function Guide imageRUNNER 105 imageRUNNER 8500 imageRUNNER 7200 imageRUNNER 5000i or Chapter 1 Various Sending Methods in the Sending Function Facsimile Guide imageRUNNER 3300i For instructions on using a web browser Remote UI see Chapter 2 Functions of the Remote UI in the Remote UI ...

Page 116: ...r the desired value for each item Sample recipient settings NDS Mode Example When sending data to the data under share_vol in the above tree structure the settings of the host name and the file path differ depending on the location of a user account Example 1 If SALES_JP contains the user account ochiai Host Name SALES_JP SALES TREE CANON File Path share_vol data TREE CANON SALES SALES_JP share_vo...

Page 117: ... Name TOPMAX_SERVER File Path SYS CFG User User name entered in step 2 Password Password for the above user IMPORTANT If you use Browse to specify each item press Browse after the expiration of the time specified in Startup Time Settings on p 3 25 the default setting startup time is 60 seconds Up to 128 alphanumeric characters can be entered for both Host Name and File Path on the control panel Us...

Page 118: ... 1 Various Sending Methods in the Sending Function Guide imageRUNNER 105 imageRUNNER 8500 imageRUNNER 7200 imageRUNNER 5000i or Chapter 1 Various Sending Methods in the Sending Function Facsimile Guide imageRUNNER 3300i If you are able to use the TCP IP protocol you can enter settings from a web browser Remote UI The settings for sending data to the file server are completed ...

Page 119: ...ng Procedures 5 2 Protocol Settings 5 3 Settings from the Control Panel 5 3 Setting Up a Computer for Printing 5 10 Connecting to a TCP IP Network 5 10 Connecting to a NetBIOS Network 5 10 Printer Connection Method 5 13 Setting Up a Computer as a File Server 5 15 Connecting to a TCP IP Network 5 15 Connecting to a NetBIOS Network and Configuring a Shared Folder 5 16 ...

Page 120: ...iguring the TCP IP settings for the first time After configuring the settings you can change the content by using a web browser Remote UI 1 Protocol Settings See Protocol Settings on p 5 3 Specify the protocol settings Use any of the following to specify the settings Control panel NetSpot Web browser Remote UI 2 Computer Settings for Printing See Setting Up a Computer for Printing on p 5 10 Specif...

Page 121: ...r 7 Using the Network and Device Settings with NetSpot For instructions on entering settings using a web browser Remote UI see Chapter 2 Functions of the Remote UI in the Remote UI Guide Settings from the Control Panel IMPORTANT Settings specified from the control panel become effective after the machine is restarted after the procedure For information on entering characters using the touch panel ...

Page 122: ...me which is a computer name or printer name on a NetBIOS network with an IP address To use WINS a WINS server is required 1 Press Additional Functions 2 On the touch panel display press System Settings IMPORTANT If the message Enter the System Manager ID and Password using the numeric keys appears on the touch panel display enter the system manager ID and password For instructions on entering the ...

Page 123: ...Press Network Settings 4 Press SMB Settings If you are using the imageRUNNER 5000i skip to step 6 5 Select On for Use SMB NOTE In the case of the imageRUNNER 5000i SMB is always available Sample screen for imageRUNNER 3300i Sample screen for imageRUNNER 3300i ...

Page 124: ...nvironment create a workgroup in the Windows environment and then enter the workgroup name IMPORTANT You cannot enter the domain name as the workgroup name Enter the printer name of up to 12 characters in Printer when printing from Windows NT You cannot enter a character string including blanks in Server Printer and Workgroup 7 Press Comment Enter a comment about the printer when necessary When yo...

Page 125: ...e LAN Manager to refer to the machine When LAN Manager does not have to refer to the machine you can control the traffic over your network by selecting Off 9 Confirm the settings you specified and then press OK The display returns to the Network Settings screen If you specify the WINS settings next proceed to step 10 Otherwise skip to step 16 10 Press TCP IP Settings Sample screen for imageRUNNER ...

Page 126: ... select Off If you select Off skip to step 14 13 Specify the IP address of a WINS server IMPORTANT When DHCP determines the IP address the IP address obtained from a DHCP server is overwritten with the IP address of a WINS server obtained from the DHCP server whenever possible Sample screen for imageRUNNER 3300i Sample screen for imageRUNNER 3300i ...

Page 127: ... Scope ID the machine cannot communicate with any computer whose Scope ID is different from the Scope ID you set here If any Scope ID is not set on computers in your network environment leave this setting blank 15 Confirm the settings you specified and then press OK The display returns to the TCP IP Settings screen 16 Press Done Repeat this step until the Additional Functions screen closes 17 Rest...

Page 128: ...must be enabled for TCP IP network use For details see the manuals provided with the operating system Connecting to a NetBIOS Network All computers that use the machine for printing must be enabled for NetBIOS network use See the instructions below to set the computers Windows 95 98 Me See Windows 95 98 Me on p 5 11 Windows 2000 XP See Windows 2000 XP on p 5 11 Windows NT 4 0 See Windows NT 4 0 on...

Page 129: ...ponents Select TCP IP from The following network components are installed and then click the Properties button The TCP IP Properties dialog box appears on the screen Click the Bindings tab to display the Bindings sheet Select Client for Microsoft Networks Click the OK button Restart the computer when necessary Windows 2000 XP 1 Specify the NetBIOS settings If you are using Windows 2000 right click...

Page 130: ...icrosoft Networks File and Printer Sharing for Microsoft Networks and Internet Protocol TCP IP are all selected If any of these functions are not selected select them now Double click Internet Protocol TCP IP to open the Internet Protocol TCP IP Properties dialog box In the General sheet click the Advanced button Click the WINS tab and then in the WINS sheet select Enable NetBIOS over TCP IP Click...

Page 131: ... click the Add button to install them Click the OK button Restart the computer when necessary Printer Connection Method Install the printer driver and specify the printer destination for the machine to use to print Follow the instructions below NOTE If using Windows NT 2000 XP on a network you can set up the print servers to enable more efficient management of network printers To set up Windows NT...

Page 132: ...rowsing Range of IP Address Range Settings do not permit the IP address you cannot install a printer driver If the IP address of the computer is beyond the range of the permitted addresses for RX Print Range after installing a printer driver you cannot print from the computer 2 Install the printer driver See the Driver Guide Select network printer on the screen to select the printer destination If...

Page 133: ...ipient address settings from the control panel see Chapter 1 Various Sending Methods in the Sending Function Guide imageRUNNER 105 imageRUNNER 8500 imageRUNNER 7200 imageRUNNER 5000i or Chapter 1 Various Sending Methods in the Sending Function Facsimile Guide imageRUNNER 3300i For instructions on using a web browser Remote UI see Chapter 2 Functions of the Remote UI in the Remote UI Guide The foll...

Page 134: ...s items displayed on the screen for Windows 98 are used items might differ depending on your operating system 1 Specify the NetBIOS settings Right click the Network Neighborhood icon displayed on the screen and then click Properties In The following network components are installed confirm that both Client for Microsoft Networks and File and printer sharing for Microsoft Networks appear If not cli...

Page 135: ...rol tab and then select Share level access control In the Network dialog box click the Identification tab to display the Identification sheet Confirm the computer name Click the OK button to close the Network dialog box 2 Set up File Sharing Select the folder you want to share using Explorer Right click the folder and then click Sharing ...

Page 136: ...ient address using the control panel or a web browser Remote UI There are two methods for specifying the recipient address settings You can select the desired values from the list displayed by pressing Browse Or you can press each key to enter the desired value for each item Sample recipient setting Server side settings Computer name swan Share Name share Create a folder called Images within share...

Page 137: ...ompany com share For instructions on specifying recipient address settings from the control panel see Chapter 1 Various Sending Methods in the Sending Function Guide imageRUNNER 105 imageRUNNER 8500 imageRUNNER 7200 imageRUNNER 5000i or Chapter 1 Various Sending Methods in the Sending Function Facsimile Guide imageRUNNER 3300i For instructions on using a web browser Remote UI see Chapter 2 Functio...

Page 138: ...he My Network Places icon on the screen and then click Properties If you are using Windows XP on the Start menu right click My Network Places and then click Properties In the case of Windows 2000 the Network and Dial up Connections window opens In the case of Windows XP the Network Connections window opens Right click the Local Area Connection icon and then click Properties The Local Area Connecti...

Page 139: ...con and then click Properties The Computer Management Local Properties dialog box opens Click the Network Identification tab to display the Network Identification sheet and then confirm the Computer name setting Click the Cancel button to close the dialog box and then close the Computer Management window If you are using Windows XP On the Start menu right click My Computer and then click Propertie...

Page 140: ...l the dialog boxes are closed 4 Set up the users and passwords for access to the shared folder Right click the My Computer icon and then click Manage The Computer Management window opens Under System Tools double click Local Users and Groups Right click the Users folder and then click New User For Windows 2000 ...

Page 141: ...the user name and up to 14 for the password If User must change password at next logon is selected any new users added must change their passwords in order to send data from the machine You cannot change the password from the control panel Confirm the settings and then click the Create button Close the Computer Management window 5 Configure the shared folder Use Explorer etc to select the folder t...

Page 142: ...ct or add the users or groups you want to give access to the shared folder to Under Permissions select both Change and Read and then click the OK button If creating a shared folder on an NTFS format disk click the Security tab to display the Security sheet Select or add the users or groups you want to give access to the shared folder to Under Permissions select both Write and Read Execute or a hig...

Page 143: ...o methods for specifying the recipient address settings You can select the desired values from the list displayed by pressing Browse Or you can press each button to enter the desired value for each item Sample recipient setting Server side settings Computer Name swan Share Name share Create a folder called Images within share and then specify Images as the recipient for sending The machine s Recip...

Page 144: ...ings from the control panel see Chapter 1 Various Sending Methods in the Sending Function Guide imageRUNNER 105 imageRUNNER 8500 imageRUNNER 7200 imageRUNNER 5000i or Chapter 1 Various Sending Methods in the Sending Function Facsimile Guide imageRUNNER 3300i For instructions on using a web browser Remote UI see Chapter 2 Functions of the Remote UI in the Remote UI Guide The settings for sending da...

Page 145: ...er appear in Network Services If not click the Add button to install them Click the Protocols tab to display the Protocols sheet and then confirm that TCP IP Protocol appears in Network Protocols If not click the Add button to install it Click the Identification tab to display the Identification sheet and then confirm the computer name Click the OK button to close the dialog box ...

Page 146: ...d then re enter the password in Confirm Password Enter additional information as needed Up to 15 alphanumeric characters can be entered for the user name and up to 14 for the password If User Must Change Password at Next Logon is selected any new users added must change their password in order to send data from the machine You cannot change the password from the control panel Confirm the settings ...

Page 147: ...groups you want to give access to the shared folder to Select either Change or Full Control from Type of Access and then click the OK button If creating a shared folder on an NTFS format disk click the Security tab to display the Security sheet Click the Permission button to open the Directory Permission dialog box Select or add the users or groups you want to give access to the shared folder to F...

Page 148: ...name username format Up to 128 alphanumeric characters can be entered for both Host Name and File Path on the control panel Use strings no more than 128 characters long for the corresponding items on the server If a folder name exceeds eight characters the machine follows the DOS 8 3 naming convention to shorten the name NOTE You can send data in the following formats A DNS server is required for ...

Page 149: ...pter describes settings and procedures for using the machine on an AppleTalk network AppleTalk Network Setup Operating Procedures 6 2 Macintosh Network Settings 6 3 Protocol Settings 6 4 Settings from the Control Panel 6 4 Setting Up a Computer for Printing 6 8 ...

Page 150: ... panel of the machine or NetSpot TCP IP protocol must be supported by your network environment 1 Macintosh Network Settings See Macintosh Network Settings on p 6 3 Set up the Macintosh for connection to an Ethernet network 2 Protocol Settings See Settings from the Control Panel on p 6 4 Specify the protocol settings Use any of the following to specify the settings Control panel NetSpot Web browser...

Page 151: ...at Active is selected under AppleTalk If Inactive is selected select Active 2 Check that the AppleTalk connection method is Ethernet On the Apple menu point to the control panels and then click AppleTalk Set the selection to Ethernet Close the AppleTalk dialog to save the setting NOTE In an environment connecting to Ethernet through LocalTalk select Printer Port The Macintosh network settings are ...

Page 152: ...etSpot see Chapter 7 Using the Network and Device Settings with NetSpot For instructions on entering settings using a web browser Remote UI see Chapter 2 Functions of the Remote UI in the Remote UI Guide Settings from the Control Panel IMPORTANT AppleTalk is available only on Ethernet You cannot use AppleTalk on Token Ring When the Token Ring board is installed on the machine you cannot use AppleT...

Page 153: ...essage Enter the System Manager ID and Password using the numeric keys appears on the touch panel display enter the system manager ID and password For instructions on entering the system manager ID and password see Chapter 4 System Manager Settings in the Reference Guide 3 Press Network Settings Sample screen for imageRUNNER 3300i ...

Page 154: ...Off disables AppleTalk 6 Press Service Name and then enter the name of the printer The name you enter here appears in the Macintosh Chooser IMPORTANT The name of the printer can have up to 32 characters If there is more than one printer in the same zone each printer must have a unique name Sample screen for imageRUNNER 3300i ...

Page 155: ...one You can also enter a zone name by pressing Browse and selecting the appropriate name from the displayed list 8 Confirm the settings you specified and then press OK 9 Press Done Repeat this step until the Additional Functions screen closes 10 Restart the machine Turn OFF the machine wait at least three seconds and then turn it ON again The protocol settings are completed ...

Page 156: ... completed the machine protocol settings install the printer driver on the Macintosh that will do the printing and then make the settings for the print destination After installing the printer driver according to the Driver Guide and selecting this machine as your printer in Chooser the settings for the Macintosh are completed ...

Page 157: ...Spot utility software used for managing networks and printers Introduction 7 2 Minimum Requirements 7 2 Related Documentation 7 3 Installing and Using NetSpot 7 4 Installation Windows 7 4 Installation Macintosh 7 4 Installation UNIX 7 5 Configuration 7 6 Overview of Network Device Management 7 7 ...

Page 158: ...ADME TXT Windows Read Me Macintosh or README UNIX file NetSpot for Windows 1 Only Windows 95 OSR2 or later is supported When using NetSpot on Windows 95 you must upgrade to WinSock 2 available from the Microsoft World Wide Web site 2 In a NetWare environment Windows Me and Windows XP are not supported NetSpot for Macintosh Microprocessor Intel Pentium compatible or higher Operating system Windows ...

Page 159: ...etwork Guide gives an overview of NetSpot and describes installation procedures The online NetSpot User s Guide in HTML format is copied to your hard disk during installation of NetSpot You can read the online guide with a frames compatible browser such as Netscape Navigator 3 0 or later or Microsoft Internet Explorer 3 0 or later To access the NetSpot User s Guide in NetSpot click Contents on the...

Page 160: ...he instructions that appear You can install either an administrator or an end user version of NetSpot If you plan to monitor devices install the end user version If you plan to configure as well as monitor devices install the administrator version Installation Macintosh 1 Insert the iR Series Printer Driver Software Disc 1 English into the CD ROM drive 2 Run the installation program Find the subdi...

Page 161: ...r extension to a directory on the local drive such as opt into which you want to install NetSpot Input Example cd opt cp cdrom cdrom0 netspot ux_sol language netspot v001 solaris tar tar xvf netspot v001 solaris tar NOTE A three digit number such as 001 is the version number of NetSpot 5 Change directories to the new NetSpot directory 6 For Solaris 2 x edit the profile file Bourne shell ksurc file...

Page 162: ...t be specified in the PATH environment variable NLSPATH directory containing netspot cat Recommended paths are usr openwin lib msg LANG N cat for OpenWindows Desktop and usr dt lib nls msg LANG N cat for CDE XAPPLRESDIR or XENVIRONMENT location to which the install script copied the NetSpot resource 9 To install devices run the following shell script cpinstall sh device id device name IP address d...

Page 163: ...es such as paper tray settings duplexing capabilities and finisher options A list of these features can help you decide which device is appropriate for a job The Status tool displays the status such as readiness and error messages of a device Manages print jobs on some platforms and protocols The Jobs tool displays the document name job status job size and job owner for each job It also enables yo...

Page 164: ...oting This chapter describes how to resolve printing problems Error Messages and Remedies 8 2 Network Connection Problems and Remedies 8 3 Printing Problems and Remedies 8 5 Data Sending File Sharing Problems and Remedies 8 10 ...

Page 165: ...ages displayed by the machine Check the network connection is displayed on the control panel Cause 1 The machine and cable are not properly connected Remedy Turn the machine s power switches to OFF check that the machine is connected to the network using the proper cable and then turn them to ON again See the Printer Setup Guide ...

Page 166: ...ost name or IP address set on the machine does not exist on the network The DNS server exists on an external network You attempt to access a device connected to an external network when the device s information is set on the DNS sever on the network to which the machine is connected Remedy Check the following If the dial up router does not have to send packets via broadcast change the router setti...

Page 167: ... software is used are not allowed in Setting Browsing Range of IP Address Range Settings Remedy If the settings for Setting Browsing Range of IP Address Range Settings do not permit the IP address of a computer on which a web browser Remote UI or utility software is used you cannot set the machine setting items or browse information on the machine Check the settings for Setting Browsing Range of I...

Page 168: ...stall a Printer Driver NetBIOS Network Cause 1 The IP address of the computer in which a printer driver is to be installed is not permitted by the settings for both RX Print Range and Setting Browsing Range of IP Address Range Settings Remedy If you are using a NetBIOS network and the IP address of the computer in which a printer driver is to be installed is not permitted by the settings for both ...

Page 169: ...Print Manager If you are using LPD with Windows 95 98 Me confirm that the spooling settings are made correctly See steps 3 to 5 in Windows 95 98 Me on p 3 28 Cause 4 The name of the file being printed is too long Remedy Normally LPR the Microsoft TCP IP Printer if you are using Windows NT or Standard TCP IP Port if you are using Windows 2000 XP sends jobs either under the name of the application s...

Page 170: ...oper printer driver is installed If you are printing from Windows each computer must have a printer driver installed For instructions on installing printer drivers see the Driver Guide Confirm that the correct printer is set as the output destination for the computer that is printing In Windows 95 98 Me confirm the output destination in Printer in the Control Panel or Print Manager Cause 4 If you ...

Page 171: ...ting is not properly set up Remedy Check the following Confirm that the proper printer driver is installed If you are printing from Windows each computer must have a printer driver installed For instructions on installing printer drivers see the Driver Guide Confirm that the correct printer is set as the output destination for the computer that is printing In Windows 95 98 Me confirm the output de...

Page 172: ...e even though the IP address settings are appropriate This problem may be resolved by delaying the startup time of the network function of the machine See Startup Time Settings on p 3 25 Cause 3 The computer that is printing is not properly set up Remedy Check the following In Chooser confirm that the proper printer driver is installed In Chooser confirm that the proper printer has been selected a...

Page 173: ...ination directory 250 CWD command successful ftp bin Set data transfer type binary 200 Type set to I ftp put sample tif Set transfer file name for verification ftp by Cut off server connection 221 Goodbye NOTE If the above are confirmed and file sharing still does not operate normally consult the network administrator for the environment you are using Cause 2 The machine s address User setting con...

Page 174: ...er you do the above consult your network manager Cause 2 File sharing settings for the NetWare file server are incorrect In NDS Mode Remedy Check the following settings Log in as a user with Admin or equivalent authority then from Windows Explorer double click Entire Network and check that the NetWare server you want to share is listed there You can also check for the NetWare server as follows On ...

Page 175: ... the following settings On the computer you are using go into Windows Explorer double click Entire Network and check that the computer you want to share is listed there You can also check for the computer as follows On the Start menu point to Find click Computer enter the name of the computer you want to share and then check that the computer is on the network If the computer you want to share is ...

Page 176: ...to Delete Software 9 2 LPR Port Utility Deletion 9 2 Network Setting Items 9 3 The Available Software for Network Settings 9 10 To Confirm Settings 9 11 Specifications 9 12 Ethernet Interface Adaptor 9 12 Token Ring Network Interface Adaptor 9 13 Glossary 9 14 Index 9 20 ...

Page 177: ...er driver to a port other than Canon LPR Port The print destination port can be set using the Details sheet in the Printer Properties dialog box The Canon LPR Port is displayed on the screen as 172 20 88 125 LP Canon LPR Port 2 Insert the CD ROM supplied with the printer into the CD ROM drive 3 Start Uninstlp in the Lprport folder on the CD ROM 4 Follow the instructions on the screen to delete the...

Page 178: ... Remote UI TCP IP Settings Setting Items Setting Description Factory settings Remarks IP Address Settings IP Address IP address 0 0 0 0 Subnet Mask IP address 0 0 0 0 Gateway Address IP address 0 0 0 0 DHCP On Off Off RARP On Off Off BOOTP On Off Off DNS Server DNS Server Address IP Address 0 0 0 0 Secondary Server IP Address 0 0 0 0 In the case of the imageRUNNER 5000i this item is not available ...

Page 179: ...is not available LPD Banner Page On Off Off RAW Settings In the case of the imageRUNNER 5000i this item is not available Use RAW On Off On IPP Settings In the case of the imageRUNNER 5000i this item is not available Use IPP On Off On HTTP Settings In the case of the imageRUNNER 5000i this item is not available Use HTTP On Off On Proxy Settings Use Proxy On Off On Server Address Server name or IP a...

Page 180: ... Setting Description Factory settings Remarks NetWare Settings NetWare On Off Off Frame Type Auto Detect Ethernet II Ethernet 802 2 Ethernet 802 3 Ethernet SNAP Auto Detect IPX External Network Number auto set display only Node Number auto set display only Packet Signature auto set display only Print Service Bindery PServer RPrinter NDS PServer NPrinter NDS PServer Bindery PServer Selected Print S...

Page 181: ...Service only currently mounted form Change forms as needed Minimize form changes across print queues Minimize form changes within print queues Minimize form changes within print queues Printer Number 0 to 254 0 Polling Interval 1 to 255 sec 5 Printer Form 0 to 255 0 Buffer Size 3 to 20 KB units 20 NPrinter Selected Print Server Max 64 characters NULL Tree Max 32 characters NULL Context Max 256 cha...

Page 182: ...acters NULL Comment Max 255 Characters NULL LM Announce On Off Off Setting Items Setting Description Factory settings Remarks SNMP Settings On Off On In the case of the imageRUNNER 5000i this item is not available Setting Items Setting Description Factory settings Remarks Canon Port Setting On Off On In the case of the imageRUNNER 5000i this item is not available Setting Items Setting Description ...

Page 183: ... 10 Base T MAC Address display only Setting Items Setting Description Factory settings Remarks Ring Speed and Communication Method Auto Detect 4Mbps Half Duplex 4Mbps Full Duplex 16Mbps Half Duplex 16Mbps Full Duplex Auto Detect Maximum Frame Size 14 to 4096 4096 Use Source Routing On Off On All Broadcast Request On Off On All Broadcast Response Notice On Off Off LAA Mode On Off Off LAA Address 40...

Page 184: ...vailable POP On Off On In the case of the imageRUNNER 5000i this item is not available SMTP Server Server name or IP address Max 48 Characters NULL E mail Address Max 64 Characters NULL POP Server Server name or IP address Max 48 Characters NULL POP Address Max 32 Characters NULL POP Password Max 32 Characters NULL POP Interval 0 to 99 If the interval is set to 0 the POP server is not checked 0 ...

Page 185: ...the machine using the following 1 The mark indicates that only some of items can be set See Network Setting Items on p 9 3 Types of Settings NetSpot Web Browser Remote UI the Machine Control Panel TCP IP Protocol Settings See p 3 3 1 Netware Protocol Settings See p 4 8 1 NetBIOS Protocol Settings See p 5 3 AppleTalk Protocol Settings See p 6 4 ...

Page 186: ...network settings made from the machine s touch panel display To print a user data list follow the procedure below 1 Press Additional Functions 2 On the touch panel display press Report Settings Network User s Data List A confirmation screen appears on the touch panel display Press Yes to print the list ...

Page 187: ... 100 Base TX RJ45 Software Specifications Protocol Supported TCP IP Frame type Ethernet II Print applications LPD Raw IPP IPX SPX Frame type Ethernet II Ethernet 802 2 Ethernet 802 3 Ethernet SNAP Auto Detect Print applications Bindery PServer NDS PServer RPrinter NPrinter NetBIOS Frame type Ethernet II Print application SMB AppleTalk Frame type Ethernet SNAP Print application PAP Printer Access P...

Page 188: ...ware Specifications Protocol Supported TCP IP Frame type Token Ring SNAP Print applications LPD Raw IPP IPX SPX Frame type Token Ring SNAP Token Ring 802 2 Auto Detect Print applications Bindery PServer NDS PServer RPrinter NPrinter NetBIOS Frame type Token Ring SNAP Print application SMB NOTE Specifications are subject to change without notice ...

Page 189: ...s designed to prevent one device or process from being held up by another For this to be possible the buffer must be correct Container object An object in the directory tree of a NetWare network which can hold other objects An organizational unit such as a company department is a container object This organizational unit can contain objects representing network resources such as workstations serve...

Page 190: ...destination smoothly without any collision with other packets File server A personal computer or workstation to which two or more users on client personal computers can gain access via a local area network LAN in order to share and use its hard disk drive File types TIFF MTIFF PDF File formats used to save image data This machine supports three different file formats TIFF Tag Image File Format A f...

Page 191: ...upported by your Canon machine Internet Protocol IP The underlying set of networking rules which describes how data is transmitted across the Internet Internet Protocol allows data from one computer to be split into packets to be sent to another computer with a specific IP address IP address Internet protocol address A 32 bit numeric address used by IP internet protocol to specify a computer on th...

Page 192: ...vell In a small network NetBEUI is more efficient than other protocols such as TCP IP It is supported natively by IBM operating systems and Microsoft Windows to provide services such as file sharing and printing NetWare Novell NetWare Novell Inc s client server network operating system for the IBM PC NetWare uses the IPX SPX NetBEUI or TCP IP network protocols Netware supports MS DOS Microsoft Win...

Page 193: ...Netware s queue server mode all print server functions are provided by the printer itself and no other print server hardware nor software is required RARP Reverse Address Resolution Protocol A protocol which associates a network adapter address MAC address with an Internet Protocol IP address Raster Raster graphics describe an image as a pattern of dots compared to vector graphics which represent ...

Page 194: ...e Internet and to wide area networks Token Ring A local area network system developed by IBM in which conflict during message transmission is avoided by granting tokens that allow computers to send messages The system can transmit data at 4 or 16 Mbps URL Uniform Resource Locator A standard way of specifying the location of an object usually a web page on the Internet The URL for a web page would ...

Page 195: ...k 1 4 1 7 6 3 Network Setup 6 2 Settings 6 6 B Bindery Mode 4 3 Bindery Mode Example 4 18 Bindery PServer 4 3 BOOTP 3 4 3 7 C Checking Your Network Environment 1 10 Communication Mode 2 6 D DHCP 3 4 3 6 DNS server 3 24 3 48 3 53 3 55 E Ethernet 2 3 6 3 Communication Mode 2 6 Driver 2 3 ...

Page 196: ...3 35 LPR Port Utility 3 28 LPT1 3 28 4 6 M Macintosh 1 12 6 2 6 6 7 2 7 3 Macintosh Network Settings 6 3 Microsoft TCP IP Printing 3 34 Microsoft Windows 2000 Professional 1 3 1 5 1 6 1 8 3 49 Microsoft Windows 2000 Server 1 3 1 5 1 6 1 8 Microsoft Windows 2000 XP 3 30 3 39 5 11 5 19 Microsoft Windows 95 98 Me 1 5 1 8 Microsoft Windows NT 3 34 5 13 5 26 7 3 Microsoft Windows NT Server 1 3 1 5 1 6 ...

Page 197: ...ork 1 4 1 7 4 3 4 15 Print Server 4 4 Print Service Settings 4 3 Settings 4 10 NetWare 3 2 4 3 4 5 NetWare 4 x or later 4 4 NetWare 5 x 4 3 Novell NetWare 1 4 1 7 NPrinter 4 4 4 11 NTFS format 5 24 5 29 P Password 5 18 POP 3 22 Address 3 23 Password 3 23 Server 3 22 POP3 1 4 1 8 3 24 Printing with a NetWare Network 1 4 1 7 Printing with a TCP IP Network 1 3 1 6 Printing with an AppleTalk Network 1...

Page 198: ...ack 1 5 1 7 1 9 Service Pack 5 1 4 3 42 Setting Up a Computer as a File Server 3 43 4 16 5 15 Setting Up a Computer for Printing 3 27 4 15 5 10 6 8 Setting Up the Ethernet Driver 2 3 Setting Up the Token Ring 2 7 Settings from the Control Panel 2 3 4 8 SMB 3 27 SMTP Server Settings 3 23 Software Specifications 9 12 9 13 Solaris 1 3 1 5 1 6 1 8 3 36 Specifications 9 12 Supervisor 4 5 Supported Prot...

Page 199: ...dix 9 URL 3 38 Using a Fixed IP Address 3 6 Using a Network With Various Types of Computers 1 14 Using BOOTP 3 7 Using DHCP 3 6 Using RARP 3 6 W Windows 5 25 7 3 Windows 95 98 Me 3 28 5 11 Windows shared folder 1 5 1 8 ...

Page 200: ...our les utilisateurs de l imprimante laser uniquement 102 avenue du General de Gaulle 92257 La Garenne Colombes Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Palazzo L Strada 6 20089 Milanofiori Rozzano MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 3312...

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