Printing Problems and Remedies
8-7
8
T
roub
leshooting
Cause 2
: The NetWare network is not properly set up.
Remedy
: Check the following
:
•
Confirm that the NetWare file server is running.
•
Confirm that there is sufficient disk space on the NetWare file server. Large
files cannot be printed if there is insufficient disk space.
•
Start NetSpot, NWADMIN, or PCONSOLE, and then confirm that the print
queue is set up properly and is active.
•
Confirm that the network settings of the machine are correctly set. (See
“Protocol Settings,” on p. 4-8.) Check the following in particular.
-A valid frame type is selected from [Frame Type].
-[Print Server Name] and [Printer Number] are correctly specified.
NOTE
•
Your computer may not be able to recognize the machine even though the IP address
settings are appropriate. This problem may be resolved by delaying the startup time of
the network function of the machine. (See “Startup Time Settings,” on p. 3-25.)
Cause 3
: The computer that is printing is not properly set up.
Remedy
: Check the following:
•
Confirm that the proper printer driver is installed. If you are printing from
Windows, each computer must have a printer driver installed.
•
For instructions on installing printer drivers, see the Driver Guide.
•
Confirm that the correct printer is set as the output destination for the
computer that is printing. In Windows 95/98/Me, confirm the output destination
in [Printer] in the [Control Panel] or [Print Manager].
Cause 4
: If you are using an NDS PServer or Bindery PServer and the print server has a
password setting, the machine’s password setting is incorrect.
Remedy
: Perform the following steps to correct the machine’s password setting
:
•
Confirm the password in the NetWare printer server for printing on the
machine.
•
Press
(Additional Functions)
→
[System Settings]
→
[NetWare Settings], in
this order, to open the NetWare Settings screen.
•
Press [Settings] and then enter a valid password in [Print Server Password].
(The setting becomes effective when the machine is restarted.)
Unable to Print from a NetBIOS Network (Windows)
Cause 1
: The machine and cable are not properly connected.
Remedy
: Turn the machine’s power switches to OFF, check that the machine is connected
to the network using the proper cable, and then turn them to ON again. (See the
Printer Setup Guide.)
201std(US)NWG.book Page 7 Wednesday, January 30, 2002 7:10 PM