System software
Introduction
At installation the Field Service Technician should always check if the required software (version,
release, level and patch) is installed on the PRISMAsync. The software is distributed as an .iso
image via FTP.
You will be informed about new software by means on an Service Information Bulletin. This
bulletin contains also a link to the FTP site.
Software version management
Number
Name
Incremented
V
Version
New functionality, new architecture or major redesign
R
Release
Improvement of product features, addition of new modules
L
Level
Group of consolidated bug fixes
P
Patch
Customer specific bug fix
The PRISMAsync is pre-installed with a system software version.
To check the software version:
1. Open the
Settings Editor
and browse to [Support] -> [About]. In the field [Version of the
printer main software] the version is given.
2. In the [System] section of the setup tab on the Operator panel, touch [Local key operator
settings]. In the section [About] you will find the version number.
In some cases it is necessary to re-install the system software:
• A newer version of the software is available.
If a new version of the software is available you can obtain this via your Service channel.
• The currently installed software seems to be corrupt.
If the current software reacts in an undefined way and it is obvious that there is no hardware
defect, re-installing the software might be a solution.
• After replacement of the HDDs.
If the HDDs drives have been replaced it is necessary to re-install the software.
System software
96
Chapter 9 - System software
PRISMAsync V3.2
Summary of Contents for Digital Video Software v.32
Page 2: ...Edition 2014 12 GB ...
Page 6: ...Contents 6 PRISMAsync V3 2 ...
Page 7: ...Chapter 1 Preface ...
Page 10: ...Preface 10 Chapter 1 Preface PRISMAsync V3 2 ...
Page 11: ...Chapter 2 Introduction ...
Page 13: ...Chapter 3 Installation ...
Page 25: ...Chapter 4 Using the PRISMAsync ...
Page 48: ...Operator maintenance 48 Chapter 4 Using the PRISMAsync PRISMAsync V3 2 ...
Page 49: ...Chapter 5 Start shutdown and restart the system ...
Page 57: ...Chapter 6 The Settings Editor ...
Page 60: ...The Settings editor 60 Chapter 6 The Settings Editor PRISMAsync V3 2 ...
Page 61: ...Chapter 7 Service procedures ...
Page 81: ...Chapter 8 Firmware upgrades via PRISMAsync ...
Page 95: ...Chapter 9 System software ...
Page 109: ...Chapter 10 Troubleshooting ...
Page 128: ...Beep codes PRISMAsync 128 Chapter 10 Troubleshooting PRISMAsync V3 2 ...
Page 129: ...Chapter 11 Appendix ...
Page 157: ... 34 Picture 2 Engine reports Chapter 11 Appendix 157 PRISMAsync V3 2 ...
Page 163: ......