359
Troubleshooting
Paper Jams or Does Not Feed
■
Paper does not feed from auto sheet feeder
After the print job is started, the paper loaded in the auto sheet feeder does not feed.
C
HECK
1
I
S
THE
PAPER
TOO
THICK
?
Thick paper does not feed from the auto sheet feeder. You cannot attempt
to print on paper or other media thicker than .024" or 28 lb (0.6 mm or
105 g/m
2
).
C
HECK
2
I
S
THE
SHEET
FEEDER
OVERLOADED
?
The number of sheets you can load in the auto sheet feeder depends on
the media you are using. The media does not feed correctly if you exceed
the prescribed number of sheets.
C
HECK
3
D
ID
YOU
RAISE
THE
PAPER
REST
?
Before you load media other than envelopes in the auto sheet feeder, you
should always raise the paper rest. If you do not raise the paper rest
before loading, the media does not completely enter the paper feed slot
during feeding.
C
HECK
4
I
S
THE
PAPER
FOLDED
OR
CURLED
?
To avoid misfeeds and paper jams, never load paper in the auto sheet
feeder that is folded, curled, or wrinkled.
