375
Troubleshooting
An Error Message Appears
■
Application error, general protection fault
C
HECK
1
A
RE
YOU
USING
A
W
INDOWS
3.1
APPLICATION
PROGRAM
?
Attempting to print from a Windows 3.1 application program installed on a
system with Windows 98 or Windows 95 may cause an error. Use a
Windows 98 or Windows 95 compatible application program.
You cannot use the BJC-3000 with the Windows 3.1 operating system.
C
HECK
2
A
RE
SEVERAL
APPLICATION
PROGRAMS
RUNNING
IN
THE
BACKGROUND
?
If you are running several application programs at the same time, there
may not be enough memory available for the print job.
Quit the other application programs and try again.
C
HECK
3
D
OES
THE
COMPUTER
HAVE
SUFFICIENT
MEMORY
?
Make sure that you have the required amount of memory installed for the
application program you are using to print.
For details, refer to the documentation for your application program.
If the amount of memory is insufficient, install more memory.
(Checking the Windows version and memory capacity)
Windows
Note