363
Troubleshooting
Paper Jams or Does Not Feed
■
Multiple sheets feed together
More than one sheet feeds from the stack at the same time.
C
HECK
1
D
ID
YOU
FAN
THE
STACK
BEFORE
LOADING
?
Before loading a stack of media in the auto sheet feeder, always fan the
pages to remove static cling and align the edges. Fanning the stack
separates the sheets so they can feed smoothly from the auto sheet
feeder.
C
HECK
2
I
S
THE
AUTO
SHEET
FEEDER
OVERLOADED
?
The number of sheets you can load in the auto sheet feeder depends on
the media you are using. The media does not feed correctly if you exceed
the prescribed number of sheets.
C
HECK
3
I
S
THE
PAPER
FOLDED
OR
CURLED
?
To avoid misfeeds and paper jams, never load paper in the auto sheet
feeder that is folded, curled, or wrinkled.
Media Types You Cannot Use With the Printer
C
HECK
4
A
RE
YOU
PRINTING
ON
TRANSPARENCIES
?
When more than one transparency feeds from a stack at the same time,
lower the paper rest, set the stack, and try again.