333
Troubleshooting
Printout Is Unsatisfactory
■
Colors streaked or wrong
The text appears scratched, streaked, or the wrong colors are printed.
C
HECK
1
I
S
THE
INK
IN
THE
BJ
CARTRIDGE
IN
GOOD
CONDITION
?
If text or images are streaked, scratched, faint, or if the wrong colors are
printing, one of the ink tanks may have run out of ink, the print nozzles
may be clogged, or the print head may be worn out.
Print a Nozzle Check Pattern and check the printed patterns.
Printing a Nozzle Check Pattern
C
HECK
2
H
AS
THE
PROTECTIVE
TAPE
OR
CAP
BEEN
REATTACHED
TO
THE
BJ
CARTRIDGE
?
After removing the orange protective cap and tape, do not attempt to
re-attach them to the BJ cartridge. Re-attaching the tape or cap can cause
air bubbles, trap dirt or dust, and clog the ink nozzles.
If the protective tape or cap has been re-attached, remove it. Install the
BJ cartridge in the printer and clean the print head immediately.
C
HECK
3
D
ID
YOU
ON
THE
CORRECT
SIDE
OF
THE
MEDIA
?
The correct print side is different for each type of media.
Make sure that the correct print side is facing up when you load the media
in the auto sheet feeder.
