Canon Color Bubble Jet BJ3000U Series User Manual Download Page 383

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383

Troubleshooting

Summary of Contents for Color Bubble Jet BJ3000U Series

Page 1: ...User s Manual Color Bubble Jet Printer BJC 3000 Series ...

Page 2: ...ide the Printer Operation Panel Connecting and Turning On the Printer About the Printer Cable Notes on Handling the USB Interface Connecting the Power Cord Turning On the Printer Turning Off the Printer Printing on Paper and Other Media Media Sizes You Can Use With the Printer Media Types You Can Use With the Printer Media Types You Cannot Use With the Printer Loading Paper and Other Media ...

Page 3: ...g High Gloss Photo Film Using Glossy Photo Cards Using Banner Paper Using Magnet Sheets Using Artist Canvas Using Greeting Cards Using BJ Cartridges BJ Cartridges You Can Use With the Printer Notes on Handling BJ Cartridges Using the Windows Printer Driver Printer Driver Basics Preparing and Executing a Print Job Getting to Know the Printer Driver Making the Most of the Printer Driver Using Mainte...

Page 4: ...hs Tips for Printing Photographic Images About Photo Optimizer Routine Maintenance Prolonging the Service Life of the Printer BJ Cartridge Maintenance When to Replace the BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Head Replacing the Ink Tanks Replacing the BJ Cartridge Aligning the Print Head Cleaning the Printer Cleaning the Paper Feed Rollers Transporting the Printer ...

Page 5: ...R Light Flashes Orange An Error Message Appears Other Problems Avoiding Problems Before You Call for Help Getting Help From Canon Specifications General Specifications System Requirements Using the IS 32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems ...

Page 6: ...6 Introduction Introduction Welcome Copyright Disclaimer Trademarks How to Use This Manual Printer Features Safety Precautions ...

Page 7: ...ect operation of the equipment Instructions indicated by this symbol must be observed for safe operation Indicates useful reference information or supplementary instructions concerning operation of the equipment Be sure to read these notes This manual uses the following symbols depending on the computer system you are using Always observe the instructions indicated by these symbols Indicates infor...

Page 8: ...ed documents are believed reliable but the accuracy and completeness thereof are not guaranteed or warranted and they are not intended to be nor should they be understood to be representations or warranties concerning the products described Your printer and the software media included with your printer have been sold to you subject to the limited warranties set forth in the warranty card and licen...

Page 9: ...red trademarks of Microsoft Corporation in the U S and other countries Mac and the Mac logo are trademarks of Apple Computer Inc registered in the U S and other countries All other product and brand names are trademarks or service marks of their respective owners ENERGY STAR COMPLIANT As an ENERGY STAR Partner Canon U S A Inc has determined that this product meets the ENERGY STAR guidelines for en...

Page 10: ...ithin the screen of the User s Manual Use this button to display the next page of the User s Manual Use this button to return to the page you were viewing previously This button moves you back from another page This arrow and blue text indicate a jump to another location in the User s Manual where the topic shaded in blue is discussed Use this button to display the previous page of the User s Manu...

Page 11: ...e topic Click the or symbol when you wish to see detailed headings for each chapter Click the or symbol when you wish to return to the original condensed display Use this button to run a video clip about the current procedure Movie Use this button when you wish to search for a word 03 Introduction fm Page 11 Thursday April 27 2000 8 23 AM ...

Page 12: ...tridges Uses the bi directional printing system for simple fast printing for both color and monochrome printouts Individual ink tanks save money The simple design of the ink tanks allows each tank to supply one color When one ink tank runs out of ink just replace it Variety of print media Allows use of a wide variety of print media for many application programs High Resolution Paper Banner Paper B...

Page 13: ... later Full scanner function option If you purchase the IS 32 Color Image Scanner Cartridge you can also use your printer as a 720 dpi scanner You can capture your favorite photographs and pictures and then edit them on your computer The IS 32 Color Image Scanner Cartridge is available via Canon s Web site www ccsi canon com or you can call 1 800 385 2155 Using the IS 32 Color Image Scanner Cartri...

Page 14: ...ttempt to use the printer in any way not described in this manual as this could result in unforeseen printer faults or cause a fire or electric shock Turning the printer off Choosing a location Power supply Working around the printer Cleaning the printer BJ cartridges and ink tanks Using the printer near appliances such as fluorescent lamps ...

Page 15: ...utlet after the POWER light goes off Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration The printer could tip over or fall and cause injury Do not install the printer in locations that are very humid or dusty in direct sunlight or close to a heating appliance or fireplace To avoid the risk of fires or electric shocks install the printer ...

Page 16: ...ll obstacles so you can unplug the power cord at any time Any obstacles could prevent you from unplugging the printer when a printer fault occurs and thereby cause a fire or electric shock When you are carrying the printer always use both hands and hold the printer by both ends When you are moving the printer to another location keep it stable so that you do not drop it and cause injury ...

Page 17: ...rinter such substances could cause a fire or electric shock Power supply The socket outlet shall be installed near the equipment and shall be easily accessible Always grasp the plug when you unplug the power cord Unplugging the power cord by pulling on the cord itself can damage the cord and cause a fire or electric shock Do not use an extension cord This could cause a fire or electric shock ...

Page 18: ...fire or electric shock The correct power supply voltage and frequency is USA Canada AC 120V 60Hz Do not attempt to plug the power cord into the power outlet or unplug the power cord when your hands are wet This could cause an electric shock Always push the plug all the way into the power outlet A loose or poorly inserted plug could cause a fire or electric shock ...

Page 19: ...shock Do not use the printer while the power cord is bundled or knotted This could cause a fire or electric shock If you detect smoke unusual odors or strange noises around the printer immediately press the POWER button to turn the printer off and always unplug the power cord Continuing to use the printer in these circumstances could cause a fire or electric shock Call the Canon Customer Care Cent...

Page 20: ...ith electrical components inside the printer Do not put your hands or fingers in the printer while it is printing The printer contains moving parts that could cause injury Do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on the top of the printer Such objects could fall or spill into the printer and cause a fire or electric shock ...

Page 21: ...p From Canon Continued use of the printer when a foreign object has fallen into the printer could cause a fire or electric shock Cleaning the printer Use a damp cloth to clean the printer Never use flammable solvents such as alcohol benzene or thinner If flammable solvents come in contact with electrical components inside the printer such substances could cause a fire or electric shock ...

Page 22: ...al printer components and suffer injury Do not attempt to disassemble or modify the printer The printer contains high voltage components that could cause a fire or electric shock BJ cartridges and ink tanks For safety reasons store BJ cartridges and ink tanks out of the reach of small children If a child inadvertently licks a BJ cartridge or ink tank or ingests any ink consult a physician immediat...

Page 23: ...touch the metal contacts on a BJ cartridge after printing The metal parts may be very hot and could cause burns Using the printer near appliances such as fluorescent lamps Allow at least 6 inches approximately 15cm clearance between the printer and an appliance such as a fluorescent lamp Electrical noise generated by a fluorescent lamp placed too close to the printer may cause printer malfunctions...

Page 24: ...24 Parts and Functions of the Printer Parts and Functions of the Printer Front View Rear View Inside the Printer Operation Panel ...

Page 25: ...o Sheet Feeder Holds sheets of paper or other media for printing The auto sheet feeder holds multiple sheets that are automatically fed into the printer one sheet at a time Operation Panel For details see the Operation Panel section Operation Panel Front Cover Open to install replace switch BJ cartridges or to remove a paper jam Paper Thickness Lever Adjusts the gap between the print head and the ...

Page 26: ...vides a connection point for connecting a parallel interface cable to the printer Printer Cable Connector USB Interface Provides a connection point for connecting a USB interface cable to the printer Power Connector Provides a connection point for connecting the power cord to the AC power outlet ...

Page 27: ...nter Inside the Printer Cartridge Holder Holds the BJ cartridge BC 33 Color BJ Cartridge provided BC 30 Black BJ Cartridge optional BC 34 Photo BJ Cartridge optional Cartridge Lock Lever Locks the BJ cartridge into the cartridge holder ...

Page 28: ...utton to resume printing POWER light Lights to indicate the status of the printer Off Printer power off On green Ready for operation Flashing green Standby status or print job in progress Flashing orange Printer error Remove the cause of the error then press RESUME to continue printing Flashing orange and green Service error Contact the Canon Customer Care Center Getting Help From Canon ...

Page 29: ...eaning is performed If you release the button after the light flashes twice A Nozzle Check Pattern is printed out If you release the button after the light flashes three times Paper feed roller cleaning is performed In this case you must place the cleaning sheet that comes only with a package of High Resolution Paper in the auto sheet feeder before pressing the RESUME button Cleaning the Paper Fee...

Page 30: ...nnecting and Turning On the Printer Connecting and Turning On the Printer About the Printer Cable Notes on Handling the USB Interface Connecting the Power Cord Turning On the Printer Turning Off the Printer ...

Page 31: ...d follow the instructions in your Quick Start Guide to set up the printer Recommended printer cable specifications are as follows Parallel printer cable IEEE 1284 compatible Material AWG28 or larger Type Twisted pair shielded cable Length Up to 6 5 ft 2 0m Connectors Amphenol 30360 or equivalent USB printer cables USB 1 0 compatible Material AWG28 data wiring pair or AWG20 to 28 distribution pair ...

Page 32: ...ly Do not connect or disconnect the USB interface cable in the following circumstances While the printer driver is being installed While the operating system Windows 98 or Mac OS 8 1 or later is starting up While the printer is printing You can connect or disconnect the USB interface cable while the printer and computer are turned on Wait for at least 5 seconds before connecting the USB interface ...

Page 33: ...C 120V 60Hz The socket outlet shall be installed near the equipment and shall be easily accessible Move the printer only when the power cord is removed from the power outlet Do not connect the printer to an outlet that is shared by other appliances If the power outlet is shared with other appliances such as an air conditioner photo copier or fluorescent lamp the electrical noise generated by the a...

Page 34: ...ton The POWER light flashes for one to two minutes while the printer warms up When the printer is ready to print the POWER light stops flashing and remains green If you detect smoke unusual smells or strange noises around the printer press the POWER button to switch the printer off unplug the power cord from the power outlet and contact the Canon Customer Care Center immediately Getting Help From ...

Page 35: ...ull on the power cord Do not unplug the cord from the power outlet while the POWER light is on or flashing If the printer is still turned on when you unplug it the cartridge holder will not return to the home position and may dry out making further printing impossible If you do not intend to use the printer for an extended period press the POWER button to turn off the printer and then unplug the p...

Page 36: ...e With the Printer Loading Paper and Other Media Setting the Paper Thickness Lever Printing Area Notes on Handling Media Using Plain Paper or High Resolution Paper Using Envelopes Using Transparencies Using Back Print Film Using Glossy Photo Paper Using High Gloss Photo Film Using Glossy Photo Cards Using Banner Paper Using Magnet Sheets Using Artist Canvas Using Greeting Cards ...

Page 37: ...anges Width 3 94 in to 9 50 in 100 0 mm to 241 3 mm Height 3 94 in to 23 0 in 100 0 mm to 584 2 mm You can load media of the following weight for printing 17 lb to 28 lb 64 g m2 to 105 g m2 Paper Width Height Letter 8 5 in 11 0 in Legal 8 5 in 14 0 in A4 210 mm 297 mm A5 148 mm 210 mm B5 182 0 mm 257 0 mm Envelope US Com 10 9 5 in 4 12 in Envelope European DL 220 mm 110 mm Canon 4 6 4 in 6 in Cust...

Page 38: ... special media for details about handling and printing Ordinary Paper Plain Paper Provides standard print quality You can use standard photocopier paper if its weight is within the range of 17 lb to 28 lb 64 to 105 g m2 You can also use Canon Bubble Jet Paper Using Plain Paper or High Resolution Paper Envelopes You can use the standard US Commercial 10 and European DL sizes Using Envelopes E E E ...

Page 39: ...phs or business documents that include large numbers of color illustrations and graphs Using Plain Paper or High Resolution Paper Glossy Photo Paper Slightly heavier than High Resolution Paper because a gloss coating is applied to the print side of the paper Provides near photographic quality images with the glossy feel of a photographic print Using Glossy Photo Paper High Gloss Photo Film To obta...

Page 40: ...nd other problems use transparencies specifically designed for use with the Canon BJC 3000 printer Do not use transparencies designed for laser printers or photocopiers Using Transparencies Back Print Film This white translucent film is ideal for displays that use backlighting to show a printed image in the same way as slides and stained glass The original image is reversed mirrored when printed U...

Page 41: ...rk In the printer driver select High Resolution Paper for Media Type and Custom 9 5 x 14 for Paper Size Using Artist Canvas Greeting Cards Get the most out of your Canon Creative or other card making software with Canon Greeting Cards These cards give your unique personalized cards the look and feel of professional cards You can create cards invitations announcements and more These cards come in r...

Page 42: ...xcessively thin media weight less than 17 lb 64 g m2 Excessively thick or extremely heavy paper exceeding 28 lb 105 g m2 Continuous feed paper tractor feed Punched paper loose leaf folder inserts etc Reply paid postcards such as double postcards Postcards with a photograph printed on the reverse side Postcards with a photograph or sticker pasted on Envelopes with overlapping flaps Envelopes with p...

Page 43: ...tend to load When the short edge of the paper is fed into the auto sheet feeder this is called Portrait orientation When the long edge of the paper is fed into auto sheet feeder this is called Landscape orientation Paper Portrait vertical Landscape horizontal Letter Yes No Legal Yes No A5 Yes Yes B5 Yes No A4 Yes No Envelope US Com 10 No Yes Envelope European DL No Yes Glossy Photo Cards Yes No ...

Page 44: ...the matte side Glossy Photo Paper Must be printed on the whiter glossy side High Gloss Photo Film Must be loaded and printed with the glossy side facing up and the cutting edge aligned against the right of the auto sheet feeder Glossy Photo Cards Must be printed on the whiter glossy side Magnet Sheets Must be printed on the glossy side Artist Canvas Must be printed on coated side of the canvas Gre...

Page 45: ...the auto sheet feeder Media type Maximum capacity of sheet feeder Plain Paper Approximately 100 sheets 20 lb 64 g m2 Envelopes Approximately 10 pieces US Com 10 or European DL High Resolution Paper Approximately 80 sheets Transparency Approximately 30 sheets Back Print Film Approximately 10 sheets Glossy Photo Paper Approximately 10 sheets High Gloss Photo Film 1 sheet Glossy Photo Cards 1 sheet B...

Page 46: ...pe Position Plain Paper Up Envelope Down High Resolution Paper Up Transparency Up Back Print Film Up Glossy Photo Paper Up High Gloss Photo Film Up Glossy Photo Cards Up Banner Paper Down Magnet Sheets Down Artist Canvas Down Greeting Cards Down Paper Thickness Lever Adjusts the gap between the print head and the surface of the paper you are printing on ...

Page 47: ...argins There is both a printing area recommended and a printable area possible Printing area dark blue Canon recommends that you print within this area for optimum print quality Printable area light blue The area where it is possible to print However printing in this area can adversely affect the print quality or the paper feed precision Letter Legal A4 A5 B5 Glossy Photo Cards US Com 10 Envelope ...

Page 48: ...Type Printable Area width height Letter 7 5 in 10 68 in Legal 7 5 in 13 68 in Printing in this area can adversely affect the print quality or the paper feed precision 1 26 1 02 0 25 0 25 0 20 0 12 Recommended printing area Printable area where it is possible to print Note ...

Page 49: ...a width height A4 203 2 mm 289 0 mm A5 141 2 mm 202 0 mm B5 175 2 mm 249 0 mm Printing in this area can adversely affect the print quality or the paper feed precision 32 0 mm 26 0 mm 3 4 mm 3 4 mm 5 0 mm 3 0 mm Recommended printing area Printable area where it is possible to print Note ...

Page 50: ... and Other Media Printing Area Glossy Photo Cards Media Type Printable Area width height Glossy Photo Cards 3 64 in 3 72 in 0 2 0 16 1 02 1 26 Recommended printing area The printable area is identical to the printing area ...

Page 51: ... Paper and Other Media Printing Area US Com 10 Envelope Media Type Printable Area width height US Com 10 8 in 3 7 in 0 25 1 25 0 28 0 12 Recommended printing area The printable area is identical to the printing area ...

Page 52: ...nd Other Media Printing Area European DL Envelope Media Type Printable Area width height European DL 203 2 mm 100 mm 6 4 mm 10 4 mm 7 0 mm 3 0 mm Recommended printing area The printable area is identical to the printing area ...

Page 53: ... Paper 8 24 in 65 88 in Letter 203 2 mm 1731 0 mm A4 Printing in this area can adversely affect the print quality or the paper feed precision 3 4 mm A4 0 12 3 0 mm 1 3 32 0 mm Recommended printing area Max 6 sheets Min 2 sheets Printable area where it is possible to print 3 4 mm A4 0 13 Letter 0 13 Letter Note ...

Page 54: ...ect to high temperatures or humidity To avoid bending or wrinkling the paper store it in a level place After printing do not touch the print side until the ink is dry If water gets on the printed media do not touch the print side until the media dries The following are guidelines on how long ink takes to dry on individual print media Glossy Photo Paper About 2 minutes Glossy Photo Cards About 2 mi...

Page 55: ...er or High Resolution Paper 1 Make sure that the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Turning On the Printer Setting the Paper Thickness Lever Paper thickness lever Paper rest Paper output tray ...

Page 56: ...esolution Paper 2 Fan the stack to remove static cling and align the edges of the stack by tapping them on a flat surface To avoid touching the print surface always handle media by the edges Unclean or scratched print surfaces can adversely affect print quality Note ...

Page 57: ...lain paper You can print on either side of the paper High Resolution Paper Load the paper with the whiter side facing up b Adjust the paper guide to the left side of the stack Make sure that the top of the stack is not higher than the load limit mark Maximum capacity of the sheet feeder is Plain paper Approximately 100 sheets 20 lb 64 g m2 High Resolution Paper Approximately 80 sheets Load limit m...

Page 58: ...ing on High Resolution Paper in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type Plain Paper when printing on plain paper or High Resolution Paper when printing on High Resolution...

Page 59: ...rinter remove each sheet immediately to prevent curled sheets from blocking other sheets ejected from the printer Store unused paper and other media flat in the original package in a dry cool location away from direct sunlight high temperature and high humidity After you have printed one package of High Resolution Paper use the cleaning sheet provided with the package to clean the feed rollers of ...

Page 60: ...ever is set to the Down position Turning On the Printer Setting the Paper Thickness Lever To avoid poor print results do not attempt to print on envelopes with embossed or treated surfaces To avoid misfeeds and jams do not use envelopes with overlapping flaps or pressure seals Paper thickness lever Paper output tray Note ...

Page 61: ...xpel all air b If the envelopes are still warped hold the edges of the envelopes diagonally and bend gently Make sure the flaps are straight c To ensure the envelopes feed correctly use a pen or similar object to flatten the flaps Failure to flatten the envelopes before loading may cause jams Warping and air pockets in the envelopes should not exceed 0 2 in 5mm a b c Note ...

Page 62: ...d the top edge of the address side flap side down into the auto sheet feeder and align the stack with the right side of the auto sheet feeder b Adjust the paper guide to the left side of the stack The maximum number of envelopes you can load is 10 Print side address side a b Note ...

Page 63: ... Main tab Select Envelope in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type Envelope and the BJ cartridge installed in the printer Windows Macintosh ...

Page 64: ...elope size with the application program However if the setting on the Page Layout tab does not match the setting in the application program change the setting here Select 10 Env 9 50 4 12 in or DL Env 220 0 110 mm for the envelope size Normally you can set the envelope size with the application program 6 Start the print job 7 Remove each printed envelope as it is ejected from the printer Windows M...

Page 65: ...g Transparencies 1 Make sure that the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Turning On the Printer Setting the Paper Thickness Lever Paper output tray Paper rest Paper thickness lever ...

Page 66: ...gainst a flat surface to align them neatly To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality Do not remove transparencies from the package until you are ready to load them in the auto sheet feeder especially in humid conditions Note ...

Page 67: ...ck Load the stack with the edges aligned against the right side of the auto sheet feeder b Adjust the paper guide to the left side of the stack You can print on either side of transparencies but using a slightly curled surface as a print side is recommended You can load up to 30 transparencies in the auto sheet feeder Print side a b Plain paper Print side Note ...

Page 68: ...the media type Transparency and the BJ cartridge installed in the printer 5 Start the print job 6 Remove each printed transparency as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 15 minutes is required for drying After drying cover each transparency with one sheet of plain paper uncoated to prevent sticking and abrasion Also cover each transpar...

Page 69: ... Back Print Film 1 Make sure that the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Turning On the Printer Setting the Paper Thickness Lever Paper output tray Paper rest Paper thickness lever ...

Page 70: ...face to align them neatly If the film is curled bend it slightly in the opposite direction of the curl to straighten it The matte side of the film is the print side which should be loaded face up To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality Note ...

Page 71: ...st the paper guide to the left side of the stack You can load up to 10 sheets of film in the auto sheet feeder 4 Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Back Print Film in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if...

Page 72: ...e until the ink is completely dry About 15 minutes is required for drying An image is reversed when printed on Back Print Film in order to display correctly when lit with a backlight After drying cover each sheet of Back Print Film with one sheet of plain paper uncoated to prevent sticking and abrasion Also cover each sheet of Back Print Film if you are storing them in plastic pockets to prevent t...

Page 73: ...Glossy Photo Paper 1 Make sure that the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Turning On the Printer Setting the Paper Thickness Lever Paper thickness lever Paper rest Paper output tray ...

Page 74: ...ling and tap the edges against a flat surface to align them neatly If the film is curled bend it slightly in the opposite direction of the curl to straighten it To avoid touching the print surface always handle the sheets by the edges Unclean or scratched print surfaces can adversely affect print quality Note ...

Page 75: ...eet B provided with the package under the stack Load the stack with the edges aligned against the right side of the auto sheet feeder For details refer to the instructions provided with the package b Adjust the paper guide to the left side of the stack You can load up to 10 sheets in the auto sheet feeder a b Print side glossy side up Loading Support Sheet B Note ...

Page 76: ...ettings if necessary Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type Glossy Photo Paper and the BJ cartridge installed in the printer 5 Start the print job 6 Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About two minutes are required for drying Sto...

Page 77: ...r printing on High Gloss Photo Film Do not use the BC 34 Photo BJ Cartridge 1 Make sure that the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Turning On the Printer Setting the Paper Thickness Lever Note Paper thickness lever Paper rest Paper output tray ...

Page 78: ...ge with the right side of the auto sheet feeder and insert the sheet into the auto sheet feeder b Adjust the paper guide to the left side of the sheet If the sheet is curled bend it slightly against the curl to straighten it Always handle the sheet by the edges An unclean or scratched print surface can adversely affect print quality Print side Print side glossy side up with the cut corner up and o...

Page 79: ...mode in the Printer Properties dialog box Specify the media type High Gloss Photo Film and the BJ cartridge Color 4 Start the print job 5 Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 10 minutes are required for drying Store unused film in the original package in a dry cool location away from direct sunlight high tem...

Page 80: ...Glossy Photo Cards 1 Make sure that the printer is turned on and the paper thickness lever is set to the Up position Raise the paper rest Turning On the Printer Setting the Paper Thickness Lever Paper thickness lever Paper rest Paper output tray ...

Page 81: ...nst the right side of the auto sheet feeder For details refer to the instructions provided with the Glossy Photo Cards package b Adjust the paper guide to the left side of the stack Do not remove the borders from the photo card before printing To avoid touching the print side glossy side always handle the sheet by the edges Unclean or scratched print surfaces can adversely affect print quality a b...

Page 82: ...g box Specify the media type Glossy Photo Cards and the BJ cartridge installed in the printer 4 Click the Page Layout tab and make sure that the Page Size setting is Canon 4 x 6 Normally you can set the paper size with the application program However if the setting on the Page Layout tab does not match the setting in the application program or if your application program does not provide a size se...

Page 83: ...r away the strip of the Glossy Photo Card For more details see the instructions provided with the Glossy Photo Cards package Store unused Glossy Photo Cards in the original package in a dry cool location away from direct sunlight high temperature and high humidity Note ...

Page 84: ...tting the Paper Thickness Lever 2 Before you tear off the sheets make sure that you take one more sheet than you need for printing When you wish to print three sheets tear off a length of four sheets one more than you need for printing You can print on up to six sheets If you want to print a banner of maximum length six sheets tear off a length of seven sheets one more than you need for printing N...

Page 85: ...h the right side of the auto sheet feeder and insert it into the auto sheet feeder until it stops b Adjust the paper guide to the left side of the sheet You can print on either side of Banner Paper Neatly fold the unprinted paper behind the printer and do not allow it to hang over the edge of the table Print side up a b Note ...

Page 86: ...86 Printing on Paper and Other Media Using Banner Paper 4 Gently fold over the perforations between the first and second sheet ...

Page 87: ...o provide ample space in front of the printer so each sheet is supported as it comes out of the printer and then allowed to hang over the edge of the table A dense printout will require more time to dry Be careful that wet ink does not stain the desk or the floor Note ...

Page 88: ...int job Printing on Banner Paper Windows Printing on Banner Paper Macintosh In the Windows driver you select Banner Printing on the Page Layout tab When using an iMac or Power Macintosh G3 select Banner Printing before creating a document using an application program Note ...

Page 89: ... Magnet Sheets 1 Make sure that the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest Turning On the Printer Setting the Paper Thickness Lever Paper output tray Paper rest Paper thickness lever ...

Page 90: ...sheet Place both sheets on a hard surface to align the bottom edge and sides From the bottom edge roll the two sheets together with the plain paper facing out and glossy side of the magnet sheet facing inside Once rolled hold in this position for 20 seconds Glossy side of magnet sheet Plain paper Note 1 5 1 5 ...

Page 91: ...ainst the right side of the sheet feeder b Adjust the paper guide to the left side of the sheets You can load 1 Magnet Sheet in the auto sheet feeder 4 Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select Glossy Photo Paper in the Media Type box The BJ Cartridge setting is automatically set to Color Change the settings ...

Page 92: ...job 6 Remove the printed Magnet Sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 30 minutes is required for drying Discard the sheet of plain paper Return unused Magnet Sheets to the original package and store the sheets in a flat dry cool location away from direct sunlight high temperature and high humidity You cannot use the BC 34 Photo ...

Page 93: ... Artist Canvas 1 Make sure that the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest Turning On the Printer Setting the Paper Thickness Lever Paper thickness lever Paper rest Paper output tray ...

Page 94: ...he print side coated side facing up load one sheet of Artist Canvas with the edge aligned against the right side of the auto sheet feeder b Adjust the paper guide to the left side of the sheet You can load one sheet of Artist Canvas in the auto sheet feeder a b Print side coated side up Note ...

Page 95: ...appropriate icon that indicates the print mode in the Printer Properties dialog box Specify the media type High Resolution Paper and the BJ cartridge installed in the printer 4 Start the print job 5 Remove each printed sheet as it is ejected from the printer Do not touch the printed side until the ink is completely dry About 15 minutes are required for drying Return unused sheets to the original p...

Page 96: ... Greeting Cards 1 Make sure that the printer is turned on and the paper thickness lever is set to the Down position Raise the paper rest Turning On the Printer Setting the Paper Thickness Lever Paper thickness lever Paper rest Paper output tray ...

Page 97: ...th the Greeting Cards package b Adjust the paper guide to the left side of the stack 3 Open the Printer Properties dialog box then select the most appropriate icon in the Choose Print Mode box under the Main tab Select High Resolution Paper in the Media Type box Also make sure that the BJ Cartridge setting matches the BJ cartridge installed in the printer Change the settings if necessary a b Print...

Page 98: ...tion Paper and the BJ cartridge installed in the printer 4 Start the print job 5 Remove each printed card as it is ejected from the printer Do not touch the printed side until the ink is completely dry About two minutes are required for drying Store unused Greeting Cards in the original package in a dry cool location away from direct sunlight high temperature and high humidity Macintosh Note ...

Page 99: ...99 Using BJ Cartridges Using BJ Cartridges BJ Cartridges You Can Use With the Printer Notes on Handling BJ Cartridges ...

Page 100: ...es of BJ Cartridges You can use the BC 33 Color BJ Cartridge BC 34 Photo BJ Cartridge or BC 30 Black BJ Cartridge with this printer Use whichever cartridge is appropriate for the work you are doing BC 33 Color BJ Cartridge BC 34 Photo BJ Cartridge BC 30 Black BJ Cartridge ...

Page 101: ...r BJ Cartridge is composed of the print head and four replaceable ink tanks When a color runs out you replace only that color s ink tank Black BCI 3BK Ink Tank Cyan BCI 3C Ink Tank Magenta BCI 3M Ink Tank Yellow BCI 3Y Ink Tank Replacing the Ink Tanks B C I 3 Y I nk T a n k C a n o n C a n o n B C I 3 C I nk T a n k C a n o n B C I 3 M I nk T a n k M a g e n t a C y a n Y e l l o C a n o n B C I 3...

Page 102: ...le resolution The BC 34 Photo BJ Cartridge is composed of the print head and four replaceable ink tanks When a color runs out you replace only that color s ink tank Photo Black BCI 3PBK Photo Ink Tank Photo Cyan BCI 3PC Photo Ink Tank Photo Magenta BCI 3PM Photo Ink Tank Yellow BCI 3Y Ink Tank Replacing the Ink Tanks B C I 3 Y I nk T a n k C a n o n Y e l l o P h o t o C y a n C a n o n B C I 3 P ...

Page 103: ... dye ink but produces extremely sharp water resistant text and graphics This is intended for printing monochrome documents The BC 30 Black BJ Cartridge is composed of the print head and one replaceable ink tank the BCI 3BK Ink Tank When this BJ cartridge runs out of black ink you replace only the ink tank Replacing the Ink Tanks C a n o n B C I 3 B K I n k T a n k B l a c k ...

Page 104: ...touch the print head of a BJ cartridge The print head becomes very hot during printing and can cause a minor burn Touching the print head could damage it and make further printing impossible To avoid ink spills and stains on your clothing or the surrounding area do not drop or shake BJ cartridges or ink tanks Caution Canon BCI 3BK In kTank Black ...

Page 105: ...onger use the BJ cartridge Also after removing the seal on an ink tank always insert it into a BJ cartridge to prevent the ink tank from drying out Always store BJ cartridges and ink tanks out of the reach of small children If any ink enters an eye or is accidentally ingested seek medical assistance immediately B C I 3 Y I nk T a n k C a n o n C a n o n B C I 3 C I nk T a n k C a n o n B C I 3 M I...

Page 106: ...formed properly when you install the ink tank later For optimum print quality an ink tank or BJ cartridge should be used up within six months or a year respectively after opening the original packaging Replacing the Ink Tanks When you replace an ink tank or BJ cartridge The BC 30 Black BC 33 Color and BC 34 Photo BJ Cartridges contain replaceable ink tanks Ink tanks and BJ cartridges are consumabl...

Page 107: ... Windows Printer Driver Using the Windows Printer Driver Printer Driver Basics Preparing and Executing a Print Job Getting to Know the Printer Driver Making the Most of the Printer Driver Using Maintenance Functions ...

Page 108: ...iver Basics The printer driver controls communication between the printer and your computer To use the printer with your computer you must install the printer driver For instructions on installing the printer driver refer to the Quick Start Guide A ...

Page 109: ...sed for printing for example Print or Print Setup in the File menu in the application program 3 Click the Properties button to open the Printer Properties dialog box then select the desired icon for your print mode in the Choose Print Mode box under the Main tab The most appropriate print settings are pre assigned in each icon for a particular type of print job The BJ Cartridge and Media Type sett...

Page 110: ...procedures are not identical to Windows 98 and Windows 95 and some of the features are not supported The following examples indicate the differences The features in the Page Layout tab are divided between two other tabs The Maintenance tab is contained in the BJ Status Monitor The Stamp Background tab is not available When you click the Advanced button in the Main tab only the Quality and Color ta...

Page 111: ... the Windows Printer Driver Getting to Know the Printer Driver Opening the Printer Properties Dialog Box Selecting the Print Mode Setting the Page Size Using Online Help Closing the Printer Properties Dialog Box ...

Page 112: ...the general procedures for opening the Printer Properties dialog box Depending on the application program you use different menu items may be used for printing For more details refer to the documentation for your application program From your application program You can open the Printer Properties dialog box from your application program before printing 1 Select the command used for printing for e...

Page 113: ...ed in the Printer box If another printer name is displayed click the down arrow and then select Canon BJC 3000 from the pull down list 3 Click the Properties button The Printer Properties dialog box opens The Main Page Layout Stamp Background and Maintenance tabs are displayed in the Printer Properties dialog box ...

Page 114: ...l application programs open the Printer Properties dialog box from the Start menu This method is also helpful when you wish to use maintenance functions such as print head cleaning without starting up an application program 1 Click the Start button Point to Settings then click Printers 2 When the Printer window is displayed click the Canon BJC 3000 icon ...

Page 115: ...Properties dialog box opens The Main Page Layout Stamp Background and Maintenance tabs are contained in the Printer Properties dialog box When you open the Printer Properties dialog box from the Start menu some other tabs such as General and Details are added by the Windows operating system For more details on these additional tabs refer to your Windows documentation Note ...

Page 116: ...e icon according to your print job Icon Purpose BJ Cartridge Media Type For printing documents that consist mostly of text such as word processor files at the standard print quality Color Plain Paper Gives priority to print speed rather than print quality Use this print mode for trial printing Color Plain Paper Automatically recognizes photographs and graphics and prints using the optimum print se...

Page 117: ...pecial Effects and Color tabs are the properties of the print mode You can modify the default print mode settings as necessary Customizing the Print Settings in the Printer Driver Creating an original print mode Selecting the print mode After you select the icon match the BJ Cartridge and Media Type settings with the BJ cartridges and print media installed in the printer 1 Open the Printer Propert...

Page 118: ... that the BJ Cartridge and Media Type settings are identical to the BJ cartridge and print media installed in the printer When you change a default setting in the BJ Cartridge or Media Type box the icon that indicates the current settings changes to User modified Note Current settings ...

Page 119: ...print mode Setting the Page Size Set the page size you use from within the application program before printing Also make sure that the page size setting in the Printer Properties dialog box is identical to the page size setting in the application program Confirming the page size You can view the page size you use in the print settings information box of the Main tab Make sure that Page Size is ide...

Page 120: ... Page Size box then select the appropriate page size from the pull down list Depending on the application program you use the Page Size box may be grayed out and unusable If this occurs click the Cancel button to close the Printer Properties dialog box Then open the Printer Properties dialog box from the Start menu and try again Opening the Printer Properties Dialog Box Note ...

Page 121: ...ing to Know the Printer Driver Changing the page size for custom paper sizes 1 Click the Page Layout tab 2 Click the down arrow in the Page Size box then select Custom Size from the pull down list The Custom Paper Size dialog box is displayed ...

Page 122: ...Printer Driver 3 Select inch or mm millimeter for the unit of measurement in the Unit box and enter the desired width and height within the following ranges width 3 94 to 9 50 100 0 mm to 241 3 mm height 3 94 to 23 0 100 0 mm to 584 2 mm 4 Click the OK button ...

Page 123: ...nline help function provides the necessary information on the screen of your computer Finding information on a particular topic 1 When you click the button on the upper right corner of the Printer Properties dialog box the shape of the mouse pointer changes to 2 Click the desired item to learn more about the item A detailed explanation appears ...

Page 124: ... Driver Finding information on an operation procedure 1 Click the Help button on the lower right corner of the Printer Properties dialog box 2 When the contents of the BJ Raster Printer Driver Help are displayed select the desired item to learn more about that item ...

Page 125: ...rinter Properties Dialog Box After specifying the necessary print settings close the Printer Properties dialog box and start your print job Taking effect on the print settings 1 Make sure that the information on Direction Feed and Thickness Lever in the illustrated guideline is correct ...

Page 126: ... Printer Properties dialog box closes When you want to enable the print settings without closing the Printer Properties dialog box click the Apply button When you do not want to enable the print settings click the Cancel button When you want to revert the print settings to the factory settings click the Defaults button in each tab Note ...

Page 127: ...Documents Enlarged Poster Printing Printing on Banner Paper Changing the Print Order Number of Copies Printing a Stamp Printing a Background Optimizing Image Data Photo Optimizer Using Special Effects Changing the Print Quality Halftoning Adjusting Image Data Customizing the Print Settings in the Printer Driver Using Background Printing Using the BJ Status Monitor Using the BJ Printer Monitor ...

Page 128: ...educed page on a paper size that is larger or smaller than the paper size of the original file in the application program There are two different ways to use Scaled Printing Setting the scaling value This method is helpful when you know the enlargement or reduction ratio before printing 1 Open the Printer Properties dialog box and click the Page Layout tab 2 Click Scaled Printing The Scaling and P...

Page 129: ...aling box You can also enter the desired value directly 4 Confirm the layout of the printout in the preview area and click the OK button When you wish to revert Scaled Printing to the original value 100 click Normal size Printing Setting a printer paper size different from the original page size 1 Open the Printer Properties dialog box and click the Page Layout tab 2 Click Scaled Printing The Scal...

Page 130: ...ze box which is different from the paper size originally set in the Page Size box the enlargement or reduction ratio is calculated automatically and is displayed in the Scaling box If you need to make a fine adjustment change the value in the Scaling box 4 Confirm the layout of the printout in the preview area and click the OK button When you wish to revert to the original value 100 click Normal s...

Page 131: ...ou can print multiple pages on one sheet You can save the total amount of paper used for long documents This feature is also useful when you wish to view an image spread or print your document as a book cover Specifying the layout 1 Open the Printer Properties dialog box and click the Page Layout tab 2 Click Page Layout Printing The Specify button is displayed and the preview area display changes ...

Page 132: ...evert Page Layout Printing to the original setting click Normal size Printing Pages Click the down arrow and select the 2 Page Print or 4 Page Print layout The 2 Page Print setting prints two pages on one sheet of paper and the 4 Page Print setting prints four pages on one sheet of paper Page Order Click the icon in the Page Order box The icon indicates the order in which the pages run for example...

Page 133: ...ng it for printing you can print one page on multiple sheets Pasting the pages after printing makes it possible to create a large sized document such as an artistic poster Setting the image divisions 1 Open the Printer Properties dialog box and click the Page Layout tab 2 Click the button for Poster Printing The Specify button is displayed and the preview area displays the changes ...

Page 134: ...f printouts totals 4 3 3 The number of printouts totals 9 4 4 The number of printouts totals 16 Print Cut Paste in margins When Print Cut Paste in margins is enabled the printer prints cut and paste characters Use these characters as a guideline when you cut and paste each page after printing Print Cut Paste lines in margins When Print Cut Paste lines in margins is enabled the printer prints lines...

Page 135: ...ze Printing You can divide the image divisions between printed pages and unprinted pages When you do not wish to print the page click the image division in the preview area The image division disappears and the page is not printed When you wish to restore the image division click the image division in the preview area again The image division reappears and the page is printed You can select the pr...

Page 136: ...choose the desired icon in the Choose Print Mode box of the Main tab Also make sure that Plain Paper is set in the Media Type box 2 Click the Page Layout tab 3 Click the button for Banner Printing A confirmation message appears If you click the Help button detailed instructions on banner printing are given If you wish to skip over the detailed instructions on banner printing click the OK button 4 ...

Page 137: ...ing the print order and number of copies When you wish to print multiple copies of the same document specify the number of copies You can also change the print order with Reverse and Collate 1 Open the Printer Properties dialog box then click the Page Layout tab 2 When you print multiple copies of the same document set the number of copies between 1 and 999 in the Copies box Reverse order Use this...

Page 138: ...collates copies of the same page 3 Select the print order 4 Click the OK button to close the Printer Properties dialog box Before setting the print order and number of copies make sure that Background Printing is enabled in the Page Layout tab If it is disabled you cannot change the print order and number of copies When Banner Printing is selected in the Page Layout tab you cannot change the print...

Page 139: ...IDENTIAL or IMPORTANT which are frequently rubber stamped on documents to alert readers Several default stamps are available for immediate use Printing a default stamp 1 Open the Printer Properties dialog box then click the Stamp Background tab 2 Click the down arrow and select the desired stamp item from the pull down list The stamp you select is displayed in the preview area at this time ...

Page 140: ...u leave the box unchecked the stamp is printed on each page 4 Click the OK button to close the Printer Properties dialog box and start the print job When Background Printing is disabled or Banner Printing is enabled in the Page Layout tab the stamp items are grayed out and cannot be used To cancel stamp printing select None from the Stamp pull down list When you wish to change settings such as siz...

Page 141: ... documents like a watermark Two types of default backgrounds are available for immediate use Printing a default background 1 Open the Printer Properties dialog box then click the Stamp Background tab 2 Click the down arrow and select the desired background item from the pull down list The background you select is displayed in the preview area at this time ...

Page 142: ...the Printer Properties dialog box and start the print job When Background Printing is disabled or Banner Printing is enabled in the Page Layout tab the background items are grayed out and cannot be used When you wish to revert to the normal print setting without any background select None from the pull down list When you wish to change settings such as the layout or position of the background clic...

Page 143: ...e Optimizer Enlarging an image often causes edges to look jagged To solve this problem after enlarging an image in your application program turn on the Image Optimizer before printing For example you may want to use the Image Optimizer when you print a low resolution image downloaded from a home page on the Internet 1 Open the Printer Properties dialog box then click the Main tab 2 Click the Advan...

Page 144: ...Printer Properties dialog box and start the print job The Image Optimizer setting may have little or no effect on printing depending on the application program you use The Image Optimizer setting has more effect on low resolution images than on high resolution images Using the Image Optimizer setting to smooth an image may require more time for printing Note ...

Page 145: ...ge created with a digital camera when it is printed out Use the Photo Optimizer to compensate unsatisfactory color balance and over or underexposure before printing 1 Open the Printer Properties dialog box then click the Main tab 2 Click the Advanced button 3 Select Photo Optimizer in the Quality tab to enable the Photo Optimizer setting ...

Page 146: ...ng on the same page as a whole Use this setting when any trimmed or rotated images are contained in the page 5 Click the OK button to return to the Main tab 6 Click the OK button to close the Printer Properties dialog box and start the print job Using the Photo Optimizer setting to adjust an image may require more time for printing When Background Printing is disabled in the Page Layout tab the Wh...

Page 147: ...ents to improve the quality of the original image but also enhances images for artistic effect Setting Simulate Illustration Use this artistic effect to simplify complex image data so that a photograph appears to be an illustration 1 Open the Printer Properties dialog box then click the Main tab 2 Click the Advanced button 3 Click the Special Effects tab ...

Page 148: ... and start the print job The Simulate Illustration setting can be used with the Monochrome Effects setting Setting Monochrome Effects When Background Printing is disabled in the Page Layout tab the Simulate Illustration setting is grayed out and cannot be used When Black is selected in the Main tab the Simulate Illustration setting is grayed out and cannot be used Setting Monochrome Effects Use th...

Page 149: ... preview area changes to a monochrome image 6 Select the desired monochrome effect from Sepia Blue Pink Green or Select Color 7 When you select Select Color drag the color slide bar until the desired monochrome image is displayed in the preview area You can also select the desired monochrome image by clicking the right or left arrow of the color slide bar 8 Click the OK button to return to the Mai...

Page 150: ...ut and cannot be used When Grayscale Print is enabled in the Main tab the Monochrome Effects setting is grayed out and cannot be used Changing the Print Quality Halftoning When your printouts are not satisfactory the printer driver allows you to make fine adjustments to the print quality and halftoning settings Setting the print quality halftoning If there is a problem in the image data you wish t...

Page 151: ...r to the right Fine The print mode changes according to the setting of the slide bar Please note that using a higher setting in the direction of Fine requires more time for printing Halftoning The colors and shapes of printouts are reproduced by the ink dots ejected from the nozzles of the print head Halftoning determines the color boundaries of intermediate tones Fine Fast Uses a simplified halft...

Page 152: ...as photographs Auto The printer driver automatically distinguishes among the types of image data and switches to the most appropriate halftoning method 3 Click the OK button to return to the Main tab 4 Click the OK button to close the Printer Properties dialog box Depending on the Halftoning settings some of the Print Quality settings cannot be used When you wish to print at the highest quality se...

Page 153: ... and do not change the settings excessively Please note that this feature does not compensate the overall color balance of the image data as some application programs for editing image data would do Adjusting the colors Before adjusting the color balance and intensity make sure that Color Adjustment is enabled in the Colors tab under the Main tab 1 Open the Printer Properties dialog box then click...

Page 154: ...g the types of image data and switches to the most appropriate matching method Brightness Specifies the contrast among intermediate tones between black and white Adjusting the brightness towards Light makes the overall image brighter with stronger contrast in the light areas and lower contrast in the dark areas 4 Click the OK button to return to the Main tab 5 Click the OK button to close the Prin...

Page 155: ... to make the overall printout darker or lighter 1 Open the Printer Properties dialog box then click the Advanced button in the Main tab 2 Click on the Color tab 3 Move the Intensity slide bar to the left lighter or right darker 4 Click the OK button to return to the Main tab 5 Click the OK button to close the Printer Properties dialog box ...

Page 156: ...e default properties of the Print Mode settings as desired It is also possible to save your original print mode as a file and delete it when it is unnecessary Creating an original print mode 1 Open the Printer Properties dialog box then select the most appropriate icon for printing your document from the Choose Print Mode box in the Main tab 2 Click the Advanced button This displays all the proper...

Page 157: ...157 Using the Windows Printer Driver Making the Most of the Printer Driver 3 Change the print settings in the Quality tab if necessary 4 Change the print settings in the Special Effects tab if necessary ...

Page 158: ...e Windows Printer Driver Making the Most of the Printer Driver 5 Change the print settings in the Color tab if necessary 6 Click the Save tab You can save the desired print settings you made in steps 3 4 and 5 here ...

Page 159: ...er such as Draft or Standard 8 Select the desired icon from the Icon Selection box 9 Write a brief description in the Description box if necessary 10 Click the Save button The icon you selected in step 8 appears in the Saved Settings box at this time 11 Click the OK button to return to the Main tab Make sure that the icon you selected in step 8 for the new print settings is in the Choose Print Mod...

Page 160: ...the Icon Selection box 4 Write a brief description in the Description box if necessary 5 Click the Save button You cannot use a title that is pre assigned in the printer driver such as Draft or Standard Changing the position of a print mode icon 1 Open the Printer Properties dialog box then click the Advanced button in the Main tab 2 Click the Save tab 3 Select the icon you wish to change the posi...

Page 161: ...the Printer Properties dialog box then click the Advanced button on the Main tab 2 Click the Save tab 3 Select the icon you wish to save as a file in the Saved Settings box 4 Click the Save As button This displays the Save File dialog box 5 Enter a file name in the File Name box 6 Select the drive name and folder name in the Directory box 7 Click the OK button The print mode is saved as a file You...

Page 162: ...mode was saved in the File Name box 6 Select the icon you wish to open in the Icon Selection box 7 Click the OK button The original print mode you opened in the printer driver is displayed in the Saved Settings box Deleting an unnecessary print mode 1 Open the Printer Properties dialog box then click the Advanced button on the Main tab 2 Click the Save tab 3 Select the icon you wish to delete in t...

Page 163: ... tab 2 When a confirmation message appears click the OK button Creating and deleting an original stamp You can create an original stamp by changing the default properties of the Stamp settings as desired You can also register your original stamp in the printer driver Creating an original stamp 1 Open the Printer Properties dialog box then click the Stamp Background tab 2 When you wish to change th...

Page 164: ...riptions of the settings on any tab click the button and then move the symbol to the item you want to learn more about in order to display the online Help of the printer driver 4 Specify original settings related to text in the Text tab 5 Specify original settings related to colors in the Color tab Note ...

Page 165: ...165 Using the Windows Printer Driver Making the Most of the Printer Driver 6 Specify original settings related to the stamp position in the Placement tab 7 Click the Save settings tab ...

Page 166: ...Deleting an unnecessary stamp 1 Open the Printer Properties dialog box then click the Stamp Background tab 2 Click the Define Stamp button The Stamp Settings Properties dialog box is displayed 3 Click the Save settings tab 4 Select the stamp you wish to delete from the Title box 5 Click the Delete button 6 When a confirmation message appears click the OK button 7 Click the OK button in the Save se...

Page 167: ...map file only in the printer driver Creating an original background 1 Open the Printer Properties dialog box then click the Stamp Background tab 2 When you wish to change the settings of a default background item click the Background box and then select the item you wish to change from the pull down menu When you wish to create an original background select None in the Background box 3 Click the S...

Page 168: ...an original background is saved 6 Select the name of the folder in which the bitmap file you wish to use as an original background is saved 7 Select the file name of the bitmap file you wish to use as an original background 8 Click the OK button The file name you specified in step 7 is displayed in the File box of the Background tab 9 Specify the other settings in the Background tab if necessary 1...

Page 169: ... tab 12 Click the Save button 13 When a confirmation message appears click the OK button 14 Click the OK button in the Save settings tab to return to the Stamp Background tab Make sure that the file size of the bitmap file you can use as an original background is smaller than 15MB A bitmap file that is larger than 15MB cannot be used as the background Note ...

Page 170: ...lete from the Title box 5 Click the Delete button 6 When a confirmation message appears click the OK button 7 Click the OK button in the Save settings tab to return to the Stamp Background tab Using Background Printing The print processing method that enables you to do other tasks simultaneously while printing documents is called Background Printing Normally the BJ Raster Printer Driver performs b...

Page 171: ...n verify information on the print process When Background Printing is disabled in the Page Layout tab the following settings cannot be used because background printing is applied to them Page Layout tab Page Layout Printing Poster Printing Copies Printer control Reverse order and Collate Stamp Background tab All stamp and background settings Quality tab opens from the Advanced button in the Main t...

Page 172: ...con minimized on the Windows Taskbar The following items are displayed Application Print Document Shows the file names of documents that are queued or currently being printed Depending on the application program you use the name of the application program is also displayed The icon on the left of the file name indicates the document which is currently being printed Page s Size Shows the file size ...

Page 173: ...ackground Monitor Select Quit from the File menu You can give priority to background printing Select Priority from the Option menu and drag the slide bar As you drag the slide bar to the left another job you are working on using an application program is given priority over the background printing in order to make the processing for the application program faster You can change the temporary direc...

Page 174: ...nu select Programs 2 Point to BJ Printer and then select BJ Background Monitor or 1 Double click the BJ Printer icon on the Windows desktop 2 Double click the BJ Background Monitor in the BJ Printer window For more details on the BJ Background Monitor refer to the online Help for the BJ Background Monitor BJ Backgrounder When Background Printing is enabled in the Page Layout of the Printer Propert...

Page 175: ... button Click the Resume button to start printing again Using the BJ Status Monitor The BJ Status Monitor which is found in the Maintenance tab is a utility program that allows you to check the status of the printer If an error occurs for some reason the BJ Status Monitor displays the cause of the error and a solution In addition the BJ Status Monitor detects the remaining ink of the BJ cartridge ...

Page 176: ... the Canon BJC 3000 icon in the Printers window then select Properties from the File menu 3 Click the Details tab 4 Click the Spool Settings button 5 Check that the Enable bi directional support for this printer is enabled in the Spool Settings dialog box Launching the BJ Status Monitor When a print command is sent to the printer or low ink is detected the BJ Status Monitor is launched automatical...

Page 177: ... name of the printer you are using Document Name Shows the file name of the document that is currently being printed Depending on the application program you use the name of the application program is also displayed Status Shows the printer status and print job progress using graphics and messages ...

Page 178: ...ialog box under the Details tab the print job progress is indicated by the percentage and gauge shown here Pages Printed Shows the number of printed pages Cancel Printing Click this button when you wish to cancel the print job before data transfer is completed Cartridges Shows the BJ cartridge currently installed in the printer Color BJ Cartridge or Photo BJ Cartridge Black BJ Cartridge Low Ink Sh...

Page 179: ...nitor When nothing is displayed in Progress follow these steps 1 Open the Printer Properties dialog box from the Start menu 2 Click the Details tab 3 Click the Spool Settings button 4 Check that Spool print jobs so program finishes printing faster is enabled in the Spool Settings dialog box 5 Check that RAW is displayed in the Spool data format box To close the BJ Status Monitor click the X button...

Page 180: ...the error in the Status box of the Printer Status tab first Then click the Guide tab and refer to the information on the solution When the remaining ink is running low the BJ Status Monitor displays a low ink warning icon in the Printer Status tab Cyan is running low Black is running low Magenta is running low Photo Cyan is running low Yellow is running low Photo Magenta is running low ...

Page 181: ...tails click the Ink Information tab Even after the ink runs out the printer continues to print for a while However it is recommended that you install a new ink tank Cancelling the print job You can cancel the print job using the BJ Status Monitor To cancel the print job open the BJ Status Monitor and then click the Cancel Printing button in the Printer Status tab Note ...

Page 182: ...nter name in the BJ Printers tab Using the BJ Printer Monitor Using the BJ Printer Monitor The BJ Printer Monitor displays all Bubble Jet printers installed in your system You can view information such as the printer status printer port to which the printer is connected and installed BJ cartridges You can also launch the BJ Printer Monitor for a desired printer About the operating environment The ...

Page 183: ...roperties dialog box from the Start menu 2 Click the Canon BJC 3000 icon in the Printers window then select Properties from the File menu 3 Click the Details tab 4 Click the Spool Settings button 5 Check that Enable bi directional support for this printer is enabled in the Spool Settings dialog box Launching the BJ Printer Monitor 1 From the Start menu select Programs 2 Point to BJ Printer and the...

Page 184: ...he printer installed in your system The icon to the left of the printer name shows the printer status Normal condition A warning occurred for some reason An error occurred for some reason Port Shows the port to which the printer is connected Status Shows a brief description about the printer status Cartridges Shows the type of the installed BJ cartridge ...

Page 185: ... when using the BJC 3000 no information is displayed The following printers are not displayed in the BJ Printer Monitor A printer that is connected using a USB parallel conversion cable A printer that is being shared by other computers Make sure that the printer port setting is correct before using the BJ Printer Monitor For example if you are using a printer which does not support USB or infrared...

Page 186: ... the upper right corner of the BJ Printer Monitor window When the BJ Printer Monitor is minimized on the Windows Taskbar right click the BJ Printer Monitor icon on the Taskbar and then select Close To view a printer connected using a USB interface cable click the USB Connected Printer tab Windows 98 only BJ Printer Monitor icon ...

Page 187: ...r select Refresh from the View menu To launch the BJ Status Monitor from the BJ Printer Monitor screen select the desired printer name and then select Start Status Monitor from the Printer Info menu You can also launch the BJ Status Monitor by double clicking the printer name For more details refer to the online Help for the BJ Printer Monitor Note ...

Page 188: ...g Maintenance Functions Cleaning the Print Head Printing a Nozzle Check Pattern Aligning the Print Head Cleaning the Paper Feed Rollers Turning the Printer On and Off Using the Special Settings Using ECP Mode Uninstalling the BJ Printer Driver ...

Page 189: ...deep print head cleaning Always execute normal print head cleaning first If this does not correct the problem then execute deep print head cleaning Cleaning the print head consumes ink so clean the print head only when necessary Normal print head cleaning 1 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the normal print head cleaning icon in the Print Head Cleaning b...

Page 190: ...head cleaning 1 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the deep print head cleaning icon in the Print Head Cleaning box 3 When a confirmation message appears make sure that the printer is turned on and then click the OK button Print head cleaning begins Print a Nozzle Check Pattern to confirm the success of normal print head cleaning Printing a Nozzle Check P...

Page 191: ...int head nozzles and whether the print head on the BJ cartridge is correctly aligned Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct or after performing print head cleaning Printing a Nozzle Check Pattern 1 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the Nozzle Check Pattern icon in the Test Prints box ...

Page 192: ...4 Click the OK button 5 Look at the check patterns and perform the correction procedure If the cleaning had no effect perform normal print head cleaning and deep print head cleaning again After cleaning the print head several times if the Nozzle Check Pattern is not satisfactory the print head may be worn out and the BJ cartridge must be replaced Replacing the BJ Cartridge Note ...

Page 193: ...ts in printing Print head alignment 1 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the Print Head Alignment icon in the Test Prints box 3 When a confirmation message appears make sure that the printer is turned on and one sheet of plain paper is loaded and then click the OK button The printer starts to print the standard head alignment pattern 4 When the pattern is...

Page 194: ...tion message appears make sure that the printer is turned on and one sheet of plain paper is loaded and then click the OK button The printer starts to print the high resolution head alignment pattern 7 Check all the patterns in lines B1 and B2 again For each line enter the appropriate number where you see the lines most perfectly aligned in B1 and B2 When you finish entering numbers click the OK b...

Page 195: ... and paper jams If this occurs use the special cleaning sheet that comes with a package of High Resolution Paper to clean the paper feed rollers inside the printer 1 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the paper feed roller cleaning icon in the Print Head Cleaning box 3 When a confirmation message appears make sure that the special cleaning sheet is set in...

Page 196: ...r a certain period of time or turn the printer back on again when data is sent to the printer Turning the printer off 1 Open the Printer Properties dialog box then click the Maintenance tab 2 Click the Power off icon 3 When a confirmation message appears click the OK button The printer is turned off Next time you turn on the printer press the POWER button of the printer Setting Auto Power on off 1...

Page 197: ...ault setting is Disable Auto Power Off Click the down arrow and select the desired value When no data is sent to the printer within the set time interval the printer is turned off automatically The default setting is Disable 4 Make sure that the printer is turned on and click the Send button 5 When a confirmation message appears click the OK button When you wish to disable the Auto Power On Off se...

Page 198: ...rties dialog box and then click the Custom Setting button in the Maintenance tab This displays the Custom Setting dialog box 2 Change the printer operation mode as needed Set printer to ECP mode when using the parallel interface only Click this checkbox when you wish to use the ECP mode setting to operate the printer Using ECP Mode High speed printing Click this checkbox when you wish to shorten t...

Page 199: ...ter they are printed and ejected from the printer Pause Scan Click this checkbox when you wish to increase the pause in the print head operation while the print job is being executed Use this setting to prevent the next page from stacking on top of a printed page before it is dry 3 Make sure that the printer is turned on and click the Send button 4 When a confirmation message appears click the OK ...

Page 200: ...t a higher speed while keeping compatibility with the former interface type This shortens the time required for printing depending on the computer system Before changing the data transfer method to the ECP mode consider the following points The computer system and printer cable you are using must support ECP mode For details contact your computer manufacturer The parallel port must be set for ECP ...

Page 201: ... data transfer method to ECP mode follow these steps 1 Click the Custom Setting button in the Maintenance tab 2 Uncheck the Set printer to ECP mode checkbox in the Custom Setting dialog box 3 Click the Send button 4 Shut down Windows then turn the printer off 5 Turn the printer back on again The ECP mode setting is released Note ...

Page 202: ...g the BJ Printer Driver with the Uninstaller When you use multiple Bubble Jet printers and wish to delete all the printer drivers for the Bubble Jet printers at the same time use the Uninstaller feature 1 Select Programs from the Start menu then click BJ Printer 2 Click Uninstall 3 When a confirmation message appears click the Yes button 4 Click the OK button This completes the uninstallation proc...

Page 203: ...op 2 Double click the Uninstall icon in the BJ Printer folder When you wish to delete a specific printer driver follow these steps 1 Select Settings from the Start menu then click Printers 2 Select the icon of the printer driver you wish to delete in the Printers window 3 Select Delete from the File menu 4 When a confirmation message appears click the Yes button You cannot run the uninstaller whil...

Page 204: ...204 Using the Macintosh Printer Driver Using the Macintosh Printer Driver Printer Driver Basics Preparing and Executing a Print Job Print Mode Settings Executing Special Functions Printer Maintenance ...

Page 205: ...river Basics The printer driver controls communication between the printer and your computer To use the printer with your computer you must install the printer driver For instructions on installing the printer driver refer to the Quick Start Guide A ...

Page 206: ...as follows 1 Set the paper size you use from within the application program before printing 2 Select the command used for printing for example Print in the File menu in the application program 3 Select the most appropriate icon that indicates the print mode in the Printer Properties dialog box 4 Specify the BJ Cartridge setting according to the BJ cartridge you are using 5 Specify the Media Type s...

Page 207: ...207 Using the Macintosh Printer Driver Print Mode Settings Selecting a Printer Driver Changing the Page Setup Dialog Box Settings Changing the Print Dialog Box Settings How to Use Help ...

Page 208: ...t printer driver for your type of connection Once you have chosen the printer driver it will remain selected You will only need to choose it again if you change to another driver Selecting the printer driver using the Chooser If the printer is directly connected to your Macintosh use the procedure below to choose the printer driver 1 Select Chooser from the Apple Menu The Chooser is displayed 2 Cl...

Page 209: ...unding to On 4 Click in the Close box to close the Chooser A dialog box may appear with this message You have changed your current printer Please choose Page Setup in all the open applications Simply click OK The BJC 3000 can now be used for printing Using Background Printing Using the Printer With a Network Close box ...

Page 210: ... box and select the paper size that you want to use with your printer The default Paper Size is Letter Selecting the page size and the orientation You can open the Page Setup dialog box from your application program 1 Select the command used for Page Setup in your application program Normally click Page Setup from the File menu and the Page Setup dialog box is displayed 2 Click on Paper Size and t...

Page 211: ...he Page Setup dialog box closes Selecting the paper size for custom paper sizes When you use custom paper sizes select any one of Custom1 to Custom3 1 Select the command used for Page Setup in your application program Normally click Page Setup from the File menu and the Page Setup dialog box is displayed ...

Page 212: ...nt Mode Settings 2 In Paper Size select any one of Custom1 to Custom3 and then click the Custom button The Custom dialog box is displayed 3 Select millimeters or inches for the unit of measurement in Unit and enter the desired width and height ...

Page 213: ...loses and the specified paper size is set Any of Custom1 to Custom3 can be specified as the user defined paper size To make the setting made with the Page Setup dialog box the default so that it is automatically selected whenever a new document is created place a check mark in the Save Settings checkbox Note ...

Page 214: ...ponding to the print mode which you want to use to print your document Setting the print mode and starting printing 1 Select the command used for Print in your application program Normally click Print from the File menu and the Print dialog box is displayed 2 Type in the number of copies to be printed and then set which pages are to be printed When only certain pages of a document are to be printe...

Page 215: ...Select BJ Cartridge and Media Type Click the up or down arrow to display a pop up menu Select a mode according to the setup of your printer When a document created in color is to be printed out in monochrome place a check mark in the Print Grayscale checkbox Note ...

Page 216: ...ng and Color Correction Print Mode Icons Text Prints documents made up primarily of text at normal quality Graphics Intended for printing graphs and other computer graphics with clear color boundaries Photo Intended for printing photographs and other graphics that use gradations of color and tone Manual Allows you to customize the print mode settings Setting for Manual Printing 5 Click the Print b...

Page 217: ...ew of the document as it will appear when printed click the Options button and change the output destination 1 Open the Print dialog box and click the Options button The Options dialog box is displayed 2 Select Preview as the output destination and click the OK button 3 Click the Preview button in the Print dialog box ...

Page 218: ...w screen is displayed as a result of selecting manual for Print Mode you can adjust the Color Balance and Density Settings Setting for Manual Printing 4 When you are satisfied with the document and want to print it click the Print button To close the preview screen without printing click the Cancel button Note ...

Page 219: ...e your document as a PICT file click the Options button and change the output destination 1 Open the Print dialog box and click the Options button The Options dialog box is displayed 2 Select PICT File as the output destination and click the OK button 3 Click the File button in the Print dialog box ...

Page 220: ...220 Using the Macintosh Printer Driver Print Mode Settings 4 Type in the name under which you want to save and click the Save button The document data is saved in PICT file format ...

Page 221: ...ver a given item a brief explanation of that item appears in a balloon Displaying balloon help 1 Select Show Balloons from the Help menu 2 Display the printer driver screens the Page Setup dialog box the Print dialog box etc 3 Position the cursor over the item for which you want to display an explanation An explanation of the item is displayed To turn off the balloon help select Hide Balloons from...

Page 222: ...ed Printing on Banner Paper Printing Multiple Pages on One Sheet Changing the Print Order Setting for Manual Printing Changing the Print Quality Halftoning Optimizing Image Data Adjusting the Image Data Registering and Managing Print Settings Using Background Printing Using the Printer With a Network ...

Page 223: ... smaller than the page size of the original file in the application program Setting the scaling value Set a value between 25 and 400 as the enlargement reduction scale in the Page Setup dialog box 1 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Set Paper Size as necessary 3 Set the desired enlargement or reduction ratio in Scale Enter the value of the enlargement o...

Page 224: ...ting click the Print button in the Print dialog box Normally select Print from the File menu to open the Print dialog box When you wish to revert Scaled Printing to the original value set the original value 100 in the Scale box You can type in a Scale value from 25 to 400 When clicking the arrows the Scale values run from 50 to 200 Note ...

Page 225: ...nting checkbox in the Page Setup dialog box 1 Open the Page Setup dialog box Normally select Page Setup in the File menu 2 Select Letter in Paper Size 3 Click the Banner Printing checkbox to place an X in the box 4 When a confirmation message appears click the OK button The Page Setup dialog box closes 5 Open the Print dialog box Normally select Print from the File menu ...

Page 226: ...the Print button to close the Print dialog box and start the print job Always set 1 in the Copies box in the Print dialog box If you set multiple copies the data cannot be printed on the banner paper properly When you wish to return to normal printing clear the check mark from the Banner Printing checkbox Note ...

Page 227: ...rint your document as a book cover Specifying the layout Open the Options dialog box from the Print dialog box and make the necessary settings 1 Open the Print dialog box Normally select Print from the File menu 2 Click the Options button The Options dialog box is displayed 3 Click on Page layout and select the 2 up or 4 up layout from the pop up menu The 2 Page Print setting prints two pages on o...

Page 228: ... right in the 4 Page Print setting Frame When you print multiple pages of data on one sheet this option allows you to select whether to add a border around each page Click the up or down arrow to select None Fine line or Broad line 5 Click the OK button The Options dialog box closes 6 Click the Print button to close the Print dialog box and start the print job When you wish to revert Page Layout p...

Page 229: ...reverse order printing This saves you from having to rearrange the copies after they have printed Setting the print order When you wish to print multiple copies of the same document you can change the print order with Print in reverse order and Print collate pages as necessary 1 Open the Print dialog box Normally select Print in the File menu 2 Click the Options button The Options dialog box is di...

Page 230: ...se this setting when you print multiple copies of a multiple page document When Collate is enabled the printer prints the document and collates each copy from the first page through to the last page When Collate is disabled the printer prints the document and collates copies of the same page In this case you will need to manually combine the pages to create each set of a multiple page document 4 C...

Page 231: ...specified your custom settings you can reapply those settings simply by clicking the icon Specifying the Print Settings manually Select the icon from Print Mode in the Print dialog box You can then set the items in the Quality panel and the Color panel 1 Open the Print dialog box Normally select Print from the File menu 2 Click the icon in Print Mode 3 Click the Details button The Quality panel of...

Page 232: ...232 Using the Macintosh Printer Driver Executing Special Functions 4 Set Print Quality or Halftoning as necessary Changing the Print Quality Halftoning Photo Optimizer ...

Page 233: ...nel is displayed Adjusting the Image Data 6 When you have completed the settings click the OK button Then return to the Print dialog box 7 Click the Print button to close the Print dialog box and start the print job When the same print mode setting is to be used the next time you print select the icon from Print Mode in the Print dialog box Note ...

Page 234: ...ere is a problem in the image data you wish to print changes to the print quality and halftoning settings may not be visible or effective Adjusting the print quality When you wish to specify detailed Print Quality and Halftoning select the icon in Print Mode 1 Open the Print dialog box Normally select Print from the File menu 2 Select the icon in Print Mode 3 Click the Details button The Quality P...

Page 235: ...g Special Functions 4 Set the print quality The further you move the slide bar toward the right the better the print quality will be but the longer it will take to perform the printing The print mode display varies with the position of the slide bar ...

Page 236: ...nt colors are arranged in a specified order Select this option when you want to print graphics with clearly defined color boundaries or graphs in which large areas are filled with the same color Scatter Dots of different colors are arranged at random Select this option when you want to print images with blurred boundaries and fine gradations of tone and color This setting is best for printing phot...

Page 237: ... the print job Some Print Quality settings cannot be selected depending on the setting made for Halftoning To obtain the best quality printing select Scatter Some settings cannot be selected depending on the type of BJ cartridge and the selected paper type In such cases make the necessary adjustments within the supported range Note ...

Page 238: ... the Photo Optimizer to compensate for unsatisfactory color balance and over or under exposure before printing Photo Optimizer Place a check mark in the Photo Optimizer checkbox in the Detailed Settings dialog box 1 Open the Print dialog box Normally select Print from the File menu 2 Select the icon in Print Mode 3 Click the Details button The Quality Panel of the Detailed Setting dialog box is di...

Page 239: ...nter Driver Executing Special Functions 4 Place a check mark in the Photo Optimizer checkbox 5 Click the OK button You return to the Print dialog box 6 Click the Print button to close the Print dialog box and start the print job ...

Page 240: ...ce in the printouts and do not change the settings excessively Please note that this feature does not compensate the overall color balance of the image data as some application programs for editing image data would do Adjusting the colors Select the icon in Print Mode and then click the Color icon in the Detailed Setting dialog box 1 Open the Print dialog box Normally select Print from the File me...

Page 241: ...Normally you will select this setting ColorSync Selected when color correction is performed with ColorSync None Selected when color correction is not to be applied Matching Method This sets the color representation method Photo For printing overlapping intermediate color Graphic To print primary color more brightly Spot Color To print documents that use large amounts of a basic color Auto To autom...

Page 242: ...is not to be performed clear the check mark from the checkbox Color Balance The color intensity is set separately for cyan magenta yellow and black The color intensity is adjusted by dragging the slide bar for each color to the right or left For example if you feel that the blue cyan component is too strong drag that slider in the negative direction to the left On the other hand if you think that ...

Page 243: ...s in the Print dialog box such as BJ Cartridge Media Type Print Grayscale and Print Mode when you perform registration You can set default mode for any setting that is used often Registering print settings You can use names to register the contents of those settings that are performed with the Print dialog box 1 Open the Print dialog box and then select options as needed 2 Click the Apply button T...

Page 244: ...to the Print dialog box You cannot specify a name that is already being used for a set of print mode settings Use a different name or remove the settings with that name before you register the new settings Importing registered print setting You can read in a previously registered print mode and set it as the Print dialog box for the icon 1 Open the Print dialog box and click the Apply button The R...

Page 245: ...ted when the Print dialog box is open select its name in the Register Settings dialog box and click the Defaults button If a check mark is shown next to a name it indicates that the print mode is set as the default Removing registered print settings When a registered print mode is no longer necessary or you want to register a different setting under the same name delete it by following these steps...

Page 246: ...ve button 3 When a confirmation appears click the OK button The selected print setting is removed from the list 4 Click the Close button You return to the Print dialog box Factory Defaults cannot be deleted Once you delete a print setting you cannot restore it If you need it you will have to go through the entire setting process again Note ...

Page 247: ...le printing documents is called Background Printing When background printing is to be performed select Chooser from the Apple Menu select a printer driver and set Backgrounding to On Selecting a Printer Driver While background printing is being performed you can display the BJ PrintMonitor to confirm the progress of printing or to stop the printing Displaying the BJ PrintMonitor window When Backgr...

Page 248: ...tMonitor window closes BJ PrintMonitor Function The BJ PrintMonitor shows the document currently being printed and a list of the documents queued for printing Print queue document information includes the document name number of pages number of copies and the time when the print job was accepted The total number of print queue documents is displayed in the bottom row ...

Page 249: ...nd the printing of one document so that another document in the print queue can be printed out Printing can be stopped Click the name of the document name for which you want to stop printing and then click the icon The selected document is deleted from the list Suspends printing of the document Restarts the printing of the document Suspends the printing of specified documents only Restarts the pri...

Page 250: ...e Macintosh Printer Driver Executing Special Functions Printing can be suspended restarted Click the name of the document for which you want to suspend printing and then click the To restart printing click the icon ...

Page 251: ...an be connected to an Ethernet environment Install the printer driver on all the computers that will use this printer See your Quick Start Guide The printer must be connected to the computer acting as the print server via a USB interface cable The print server and the client machines use different printer drivers and different tools to confirm printing progress Refer to the example shown below Pri...

Page 252: ...rnet network From a client machine select the printer driver called BJC 3000 Server When printing is executed data is sent to the printer via the print server Although the BJ PrintMonitor cannot be started from a client machine the progress of printing can be confirmed by starting the BJ StatusMonitor on the print server Selecting the printer driver To use the printer with a network the correct pr...

Page 253: ...iver Executing Special Functions 2 Select the BJC 3000 icon and select the printer name from Connected to 3 Click the Share button 4 Confirm that BJC 3000 Server is selected for Enter new print server name and then click the Send button ...

Page 254: ...ame has been added to Current print servers and then click the Close button 6 Click the close box to close the Chooser Setting up client machines 1 Select Chooser from the Apple Menu 2 Select the BJC 3000 Server icon and select the print server in Connected to 3 Click the close box to close the Chooser ...

Page 255: ...nt machine When the progress of printing with the print server is to be confirmed in the BJ PrintMonitor start the BJ StatusMonitor Starting the BJ StatusMonitor Double click the BJ StatusMonitor icon in the BJ Extras folder Closing the BJ StatusMonitor window Select Quit from the File menu to close the BJ StatusMonitor ...

Page 256: ...cepted The total number of documents in the print queue is displayed in the bottom row The following operations can be performed with the BJ StatusMonitor Note however that the owner of the client machine and the owner of the document must be the same If you double click a document name you can determine the owner of the print job Suspends the printing of specified documents only Restarts printing...

Page 257: ... the document for which you want to suspend printing and then click the icon To restart printing click the icon The owner of a computer can be determined from the Owner Name item after selecting File Sharing from the Control Panel When you are using two or more print servers you can switch the display of BJ StatusMonitor Select the desired print server from Print Server and then click the OK butto...

Page 258: ...Printer Driver Printer Maintenance Cleaning the Print Head Printing a Nozzle Check Pattern Aligning the Print Head Cleaning the Paper Feed Rollers Turning the Printer On and Off Special Settings Uninstalling the Printer Driver ...

Page 259: ...ys execute normal print head cleaning first If this does not correct the problem then execute deep print head cleaning Cleaning the print head consumes ink so clean the print head only when necessary Normal print head cleaning 1 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 After confirming that Print Head Cleaning is selected in the dr...

Page 260: ...eck Pattern Deep print head cleaning carries out more intensive cleaning 1 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 After checking that Print Head Cleaning is selected click the icon 4 When a confirmation message appears make sure that the printer is turned on and then click the OK button Print head cleaning begins 5 Print a Nozzle...

Page 261: ... are streaked or the color tones are not correct or after print head cleaning has been executed Printing a Nozzle Check Pattern 1 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 Select Test Print then click the icon 4 When a confirmation message appears make sure that paper is loaded in the printer and the printer is turned on Then click ...

Page 262: ...had no effect perform normal print head cleaning and deep print head cleaning again After cleaning the print head several times if the Nozzle Check Pattern is not satisfactory the print head may be worn out and the BJ cartridge must be replaced Replacing the BJ Cartridge Note ...

Page 263: ...o ensure optimum results in printing Aligning the print head 1 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 Select Test Print then click the icon 4 When a confirmation message appears make sure that the printer is turned on and that plain paper is loaded in the printer Then click the OK button The pattern for basic resolution is printe...

Page 264: ...nd B2 and then click the Send button 6 When a confirmation message appears make sure that the printer is turned on and that plain paper is loaded in the printer Then click the OK button The high resolution pattern is printed 7 Enter the values corresponding to the best printed pattern in B1 and B2 and then click the Send button ...

Page 265: ...sheet provided in the package of High Resolution Paper to clean the paper feed rollers inside the printer Cleaning the paper feed rollers 1 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 After checking that Print Head Cleaning is selected click the icon 4 When a confirmation message appears make sure that the special cleaning sheet that ...

Page 266: ... is sent to the printer for a certain period of time and turn the printer back on again when data is sent to the printer Turning the printer on and off 1 Open the Page Setup dialog box Normally select Page Setup from the File menu 2 Click the Utilities button 3 Click Auto Power Setting and then select the auto power settings Auto Power On and Auto Power Off as necessary Click the Send button ...

Page 267: ...to the printer The default setting is off Auto Power Off When no data is sent to the printer for the set time the printer is turned off automatically The default setting is off 4 When a confirmation message appears click the OK button When Auto Power On Off is to be cancelled remove the check mark from each checkbox using the same procedure Note ...

Page 268: ... the Chooser to change the driver supported resolution Changing the printer s mode A pause can be specified to allow the most recent printout to dry or to adjust the print head position 1 Open the Page Setup dialog box Normally click Page Setup from the File menu 2 Click the Utilities button 3 Select Special Settings and then place a check mark in the checkboxes corresponding to the required setti...

Page 269: ...ious page has completely dried Pause Between Scanning Inserts a pause between passes of the print head Select this item by setting it to On if you find that the printed pages are not drying well 4 When a confirmation message appears click the OK button This completes changing the printer s mode Changing the driver supported resolution The driver supported resolution is usually set to Standard Try ...

Page 270: ...he Macintosh Printer Driver Printer Maintenance 3 Click the Setup button 4 Click on Driver Supported Resolution and select High from the pop up menu 5 Click the OK button 6 Click the close box to close the Chooser ...

Page 271: ...e your computer environment Uninstalling the printer driver with the Custom remove 1 If there are any unsaved documents in applications that are currently running save your documents 2 Double click BJC 3000 01 folder and then double click Printer Driver folder 3 Double click the BJ Installer icon 4 When the Software License Agreement is displayed click the Agree button 5 Click on BJC 3000 to highl...

Page 272: ...g the Macintosh Printer Driver Printer Maintenance 7 Place a check mark in the Software for use with QuickDraw checkbox 8 Click the Remove button 9 When a confirmation message appears click the Continue button ...

Page 273: ...273 Using the Macintosh Printer Driver Printer Maintenance 10 When a confirmation message appears click the Restart button Your computer restarts ...

Page 274: ...274 Printing Photographs Printing Photographs Tips for Printing Photographic Images About Photo Optimizer ...

Page 275: ...ned for reproducing photographs Use correct print settings in the printer driver 1 Make sure that the printer is switched on Also make sure that the BC 34 Photo BJ Cartridge is installed in the cartridge holder 2 Load special print media in the auto sheet feeder of the printer Excellent prints of photographs can be obtained with plain paper for superior color reproduction using one of the followin...

Page 276: ...e Photo BJ Cartridge 4 Click the OK button to close the Printer Properties dialog box 5 Start the print job 3 Select the command used for printing for example Print from the File menu to open the Printer Properties dialog box 4 Select the Photo icon in the Printer Properties dialog box 5 Select Photo in the BJ Cartridge setting and click the Print button For optimum reproduction of all the color t...

Page 277: ...then click the Main tab 2 Click the Advanced button 3 Select Photo Optimizer in the Quality tab 4 Check the Whole Page checkbox if necessary Enabled When the Whole Page setting is enabled the Photo Optimizer adjusts multiple photographic images appearing on the same page separately Use this setting when any trimmed or rotated images are contained in the page Disabled When the Whole Page setting is...

Page 278: ...t Photo Optimizer 1 Open the Photo Optimizer in the Quality panel The Photo Optimizer feature works on the image that is edited using the edit menu such as Cut and Rotate in a graphics application program Macintosh Disabled Enabled ...

Page 279: ...he Printer BJ Cartridge Maintenance When to Replace the BJ Cartridge Printing a Nozzle Check Pattern Cleaning the Print Head Replacing the Ink Tanks Replacing the BJ Cartridge Aligning the Print Head Cleaning the Printer Cleaning the Paper Feed Rollers Transporting the Printer ...

Page 280: ... when required Before you move the printer to a new location pack it in its original box and packing material to prevent damage during shipping Guidelines for replacement of consumable items BJ Cartridge Maintenance When to Replace the BJ Cartridge How to maintain the printer Cleaning the Printer Cleaning the Paper Feed Rollers How to pack the printer for moving Transporting the Printer ...

Page 281: ...quire replacement after the print heads wear out The following topics regarding BJ cartridge maintenance describe how to check the status of the BJ cartridges and take the appropriate actions to correct problems Printing a Nozzle Check Pattern Cleaning the Print Head Replacing the Ink Tanks Replacing the BJ Cartridge Aligning the Print Head ...

Page 282: ...ink is low or has run out replace it Replacing the Ink Tanks If an ink tank runs out of ink the POWER light may flash orange four times and the BJ Status Monitor for Windows starts up to display a message to warn you that an ink tank has run out of ink After you replace the ink tank s if there are still signs of poor quality in your printing follow the procedure outlined in the flow chart on the n...

Page 283: ...ing the Print Head Deep print head cleaning Replacing the BJ Cartridge Aligning the Print Head Nozzle check pattern poor quality Nozzle check pattern poor quality Nozzle check pattern poor quality Print a nozzle check pattern Execute normal print head cleaning Execute deep print head cleaning Replace the BJ cartridge Execute print head alignment ...

Page 284: ...he Nozzle Check Pattern when your printouts are streaked or the color tones are not correct or after you perform print head cleaning 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click the Nozzle Check Pattern icon in the Test Prints box 1 Select Page Setup from the File menu 2 Click the Utilities button 3 Select Test Print by clicking the up or down arrow 4 Select the Noz...

Page 285: ...om the operation panel press and hold down the RESUME button until the POWER light flashes twice and then release it 5 When a confirmation message appears make sure that paper is loaded in the printer and the printer is switched on 6 Click the OK button 7 Look at the check patterns and perform the correction procedure Separate patterns are printed to display the status of the BJ cartridge Note ...

Page 286: ...print head alignment is required Aligning the Print Head Each pattern indicates the status of the nozzles of the BJ cartridges installed in the printer 1 BC 33 Color Cartridge or BC 34 Photo Color Cartridge BC 30 Black Cartridge 1 2 2 1 Nozzle check pattern 2 Print head alignment check pattern for BJ cartridge 1 Nozzle check pattern 2 Print head alignment check pattern for BJ cartridge Note ...

Page 287: ...d cleaning and deep print head cleaning Always execute normal print head cleaning first If this does not correct the problem then execute deep print head cleaning Cleaning the print head consumes ink so clean the print head only when necessary Normal print head cleaning 1 Open the Printer Properties dialog box 2 Click the Maintenance tab Note Windows ...

Page 288: ...t Head Cleaning box 1 Select Page Setup from the File menu 2 Click the Utilites button 3 Select the Print Head Cleaning icon You can also start print head cleaning with the RESUME button on the printer Press and hold down the RESUME button until the POWER light flashes once and then release it Macintosh Note ...

Page 289: ... printer is switched on and then click the OK button Print head cleaning begins It takes about 40 seconds to complete print head cleaning and the POWER light stops flashing 5 Print a Nozzle Check Pattern to confirm the success of normal print head cleaning Printing a Nozzle Check Pattern Macintosh Windows ...

Page 290: ...normal print head cleaning first Only when the normal print head cleaning does not correct the problem perform deep print head cleaning 1 Open the Printer Properties dialog box 2 Click the Maintenance tab 3 Click the Print Head Deep Cleaning icon in the Print Head Cleaning box Note Windows ...

Page 291: ...291 Routine Maintenance Cleaning the Print Head 1 Select Page Setup from the File menu 2 Click the Utilities button 3 Select the Print Head Deep Cleaning icon Macintosh ...

Page 292: ... POWER light stops flashing 5 Print a Nozzle Check Pattern to confirm the success of deep print head cleaning Printing a Nozzle Check Pattern If the cleaning had no effect perform normal print head cleaning and deep print head cleaning again After cleaning the print head several times if the Nozzle Check Pattern is not satisfactory the print head may be worn out and the BJ cartridge must be replac...

Page 293: ...idge For BC 33 Color BJ Cartridge BCI 3BK Ink Tank BCI 3C Ink Tank BCI 3M Ink Tank BCI 3Y Ink Tank BC 33 Color BJ Cartridge For BC 34 Photo BJ Cartridge BCI 3PBK Photo Ink Tank BCI 3PC Photo Ink Tank BCI 3PM Photo Ink Tank BCI 3Y Ink Tank BC 34 Photo BJ Cartridge For BC 30 Black BJ Cartridge BCI 3BK Ink Tank BC 30 Black BJ Cartridge Movie Note ...

Page 294: ... one by one to ensure that each new ink tank is inserted in the correct slot If you insert an ink tank in the wrong slot colors will not print correctly To avoid interfering with the ink supply from a tank never touch the opening on an ink tank 2 To remove the empty ink tank press in on the tab on the ink tank to release it then lift it out of the slot Do not remove the BJ cartridge Leave the BJ c...

Page 295: ...nk tanks when you are handling them 3 Remove the new ink tank from its package Pull the orange tape up and against the perforations to open the packing film Remove the film carefully so you do not remove the label from the ink tank The label is needed to match the ink tank with the correct slot of the BJ cartridge Remove the film by pulling on the orange tape Do not attempt to remove the film befo...

Page 296: ...m of the ink tank and twist off the orange protective cap in the direction of the arrow Do not attempt to reattach a protective cap to an ink tank Discard the protective cap immediately Protective cap To prevent ink spills do not press this side of the ink tank Note ...

Page 297: ...the ink tank in its place Make sure you insert the ink tank into the correct slot of the cartridge holder The correct array of ink tanks in the BJ cartridges is shown below Note BJC 3BK BJC 3C BJC 3M BJC 3Y BJC 3PBK Photo BJC 3PC Photo BJC 3PM Photo BJC 3Y BJC 3BK BC 33 Color BJ Cartridge BC 34 Photo BJ Cartridge BC 30 Black BJ Cartridge ...

Page 298: ...wn until the ink tank locks in place with a click 7 Close the front cover The cartridge holder returns to the home position and print head cleaning begins automatically The POWER light flashes during print head cleaning When print head cleaning is complete and the POWER light stops flashing you can resume normal operation ...

Page 299: ...rint head the print head is worn out and you must replace the BJ cartridge Use only the following BJ cartridges with the BJC 3000 printer BC 30 Black BJ Cartridge BC 33 Color BJ Cartridge BC 34 Photo BJ Cartridge 1 Make sure that the printer is switched on and open the front cover The cartridge holder moves to the left side Movie Note ...

Page 300: ...cartridge lock lever to unlock the BJ cartridge Make sure that you raise the lever all the way up To avoid staining your hands clothing or areas in your work site handle the BJ cartridge carefully Avoid dropping or shaking the BJ cartridge Cartridge lock lever Note ...

Page 301: ... place If you are removing a partially used BJ cartridge store it in the Ink Cartridge Storage Box Notes on Handling BJ Cartridges Always hold the BJ cartridge by the handles embossed on the left and right sides of the BJ cartridge Do not touch the metal contacts or the print head on the BJ cartridge Note ...

Page 302: ...ove the orange protective cap then slowly remove the orange protective tape Never attempt to reattach the tape or cap to the BJ cartridge Discard the protective cap and tape immediately To avoid poor print quality never touch the print head area of the BJ cartridge Protective tape Protective cap Note ...

Page 303: ...e in the cartridge holder then lower the cartridge lock lever until it locks in place When you install the BC 30 Black BJ Cartridge insert it into the right side of the cartridge holder 6 Press in on the tabs of the protective cartridge inserts and remove them Note Fix tabs ...

Page 304: ... after removing it from the worn BJ cartridge or its package If an ink tank remains exposed for a long period it may run out of ink quickly after it is installed 8 Close the front cover The cartridge holder returns to the home position and print head cleaning begins automatically Do not open the front cover during print head cleaning After you replace a BJ cartridge always align the print head Ali...

Page 305: ...lignment icon in the Test Prints box 1 Select Page Setup from the File menu 2 Click the Utilities button then select Test Print by clicking the up or down arrow 3 Select the Print Head Alignment icon 4 When a confirmation message appears make sure that the printer is switched on and one sheet of plain paper is loaded and then click the OK button The printer starts to print the standard head alignm...

Page 306: ...priate number where you see that the lines are perfectly aligned 7 When you finish entering numbers Click the OK button to save the settings Save the settings 8 Make sure that the printer is switched on and one sheet of plain paper is loaded and then click the OK button The printer starts to print the high resolution head alignment pattern Correct Incorrect Windows Macintosh ...

Page 307: ...ll the patterns in lines B1 and B2 For each line enter the appropriate number where you see that the lines are perfectly aligned 10 When you finish entering numbers Click the OK button to save the settings Save the settings Correct Incorrect Windows Macintosh ...

Page 308: ...tes the Print Head Alignment procedure When you wish to turn off the printer after print head alignment always press the POWER button to switch the printer off If you do not turn the printer off correctly with the POWER button the print head alignment settings will not be saved Note ...

Page 309: ...ing never use a flammable solvent such as thinner benzene or alcohol 1 Press the POWER button to turn the printer off Check the POWER light and make sure that it is not on or blinking Do not unplug the power cord when the POWER light is on or flashing This can damage the printer 2 Make sure that the POWER light is off then unplug the power cord from the power outlet To avoid personal injury from t...

Page 310: ...310 Routine Maintenance Cleaning the Printer 3 Remove the paper output tray and wipe the paper output area with a soft cloth ...

Page 311: ...es of such media accumulates around the paper feed rollers and may cause misfeeds and paper jams If this occurs use the special cleaning sheet that comes with each pack of High Resolution Paper to clean the paper feed rollers inside the printer 1 Raise the paper rest 2 Remove two stickers on the cleaning sheet 3 Set the paper guide to the Letter position ...

Page 312: ...s and hold down the RESUME button until the POWER light flashes three times then release it The paper feed rollers of the printer start rotating and then stop Wait for approximately 15 to 30 seconds 6 The cleaning sheet feeds into the auto sheet feeder and paper dust will cling to the cleaning sheet as it rotates Use the cleaning sheet once only and then discard it Note ...

Page 313: ...t side Turning On the Printer 2 Raise the cartridge lock lever to unlock the BJ cartridge 3 Remove the entire BJ cartridge with the ink tanks in place Always hold the BJ cartridge by the handles embossed on the left and right sides of the BJ cartridge Do not touch the metal contacts or the print head area on the BJ cartridge To avoid staining your hands clothing or areas in your work site handle t...

Page 314: ...utton while leaving the front cover open The POWER light turns off and the cartridge holder remains in the same position Now unplug the power cord from the power outlet 6 Fix the cartridge holder with tape and the cartridge lock lever with packing material 7 Close the front cover 8 Lower the paper rest ...

Page 315: ...315 Routine Maintenance Transporting the Printer 9 Remove the paper output tray Make sure that the printer is off Note ...

Page 316: ...Routine Maintenance Transporting the Printer 10 Disconnect the printer cable from your computer and printer and disconnect the power cord from the printer Illustration shows use of a parallel printer cable ...

Page 317: ...317 Routine Maintenance Transporting the Printer 11 Reattach the tape and packing material to the printer and insert the printer into its plastic bag Packing material Tapes ...

Page 318: ...nsporting the Printer 12 Fit the packing material on either end of the printer and pack the printer into the original box If you are shipping the printer through a shipping agent mark the box with FRAGILE or HANDLE WITH CARE Note ...

Page 319: ...ng Printout Is Unsatisfactory Printer Does Not Start or Stops Mid Job Paper Jams or Does Not Feed The POWER Light Flashes Orange An Error Message Appears Other Problems Avoiding Problems Before You Call for Help Getting Help From Canon ...

Page 320: ...ff at bottom right corner right edge or bottom edge Text or image reversed mirrored Enlarged reduced printing not correct Single file page prints over two or more pages Colors streaked or wrong Straight lines are broken Printed pages curled Backs of pages stained with ink Ink blurred Printed surface scratched White streaks visible Colors streaked or uneven Last part of print job not printing Chara...

Page 321: ...setting in the Print dialog box that allows you to enable or disable color printing Check that the setting is enabled in the application program For details refer to the documentation of the application program CHECK 3 CORRECT PRINTER DRIVER SELECTED If the wrong printer driver that only supports monochrome printing is selected all the documents are printed in monochrome Start the print job again ...

Page 322: ...ECK 1 BJ CARTRIDGE AND MEDIA CORRECT FOR THE PRINT JOB For printing photographs or illustrations use of High Resolution Paper Glossy Photo Paper or High Gloss Photo Film is recommended These media provide better color reproduction and brighter colors than plain paper For best results use the BC 34 Photo BJ Cartridge However do not use this BJ cartridge with High Gloss Photo Film For printing color...

Page 323: ...ng the Windows Printer Driver Printing Photographs You may also want to click the Advanced button in the Main tab Click the Color tab check that Color Adjustment is enabled and then adjust the Color settings such as Color Balance Output Style and Brightness Select the Color panel and change the settings such as the Matching method CHECK 3 RE FILLED INK TANK INSTALLED IN THE BJ CARTRIDGE You may no...

Page 324: ... the screen because screen colors vary based on how the screen is viewed and calibrated If the differences between displayed and printed colors are extreme check the following CHECK 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION If there are wide differences between the screen colors and printed colors one of the ink tanks may have run out of ink or some of the print head nozzles may be clogge...

Page 325: ...y set in the printer Printing on Paper and Other Media Using BJ Cartridges Using the Windows Printer Driver Printing Photographs If Monochrome Effects is selected for Special Effects the colors displayed on the screen may differ from those that are printed Make sure the correct settings are selected You may also want to click the Advanced button in the Main tab then click the Color tab and adjust ...

Page 326: ...rinters Double click the BJC 3000 icon If you see one or more print jobs queued for printing and select Purge Print Documents from the Printer menu For details see your Windows documentation or online Help CHECK 2 ARE YOU USING THE CORRECT PRINTER DRIVER Meaningless characters and symbols may print if you have selected the wrong printer driver for the print job Start the print procedure again and ...

Page 327: ...mode the printer may not perform a print job properly Cancel the ECP mode and print again If the problem is not solved contact your computer manufacturer CHECK 5 IS THE PROBLEM IN THE ORIGINAL FILE If meaningless characters or symbols are printed only when you print a certain file the cause of the problem may be in the file or the application program you are using Rebuild the file and print it aga...

Page 328: ...width of the page and select Landscape to print across the length of the page Open the Printer Properties dialog box and set the correct printing direction Check the button for Orientation in the Page Layout tab Select Page Setup from the File menu and check Orientation CHECK 2 IS LANDSCAPE ORIENTATION SPECIFIED IN THE APPLICATION PROGRAM Check the Orientation feature in your application program S...

Page 329: ...rties dialog box and check the Page Size setting If the setting does not match replace the paper in the printer or click the down arrow and select the correct paper size from the pull down list CHECK 2 IS SCALED PRINTING SET FOR REDUCTION IN THE PRINTER DRIVER If Scaled Printing is set for reduction in the printer driver the document is reduced and printed in the top left corner of the page To dis...

Page 330: ...og box and check the Page Size setting If the setting does not match the size of the paper in the printer replace the paper in the printer or click the down arrow and select the correct paper size from the pull down list CHECK 2 IS SCALED PRINTING SET FOR ENLARGEMENT IN THE PRINTER DRIVER If Scaled Printing is set for enlargement in the printer driver the document is enlarged and printed in the bo...

Page 331: ...reduced printing not correct A print job set up for Scaled Printing in the printer driver is not executing correctly CHECK 1 DOES THE SIZE OF THE PAPER IN THE PRINTER MATCH THE PAGE SIZE SETTING IN THE PRINTER DRIVER If you are using Scaled Printing to enlarge or reduce the print job so it fits on the paper in the printer first set the Page Size in the Page Layout tab to the size specified in the ...

Page 332: ... click the Page Layout tab and select the Page Size that matches the Page Size setting in the application program CHECK 2 IS THE SIZE OF THE TOP MARGIN SPECIFIED IN THE APPLICATION PROGRAM TOO LARGE In the application program set the top bottom right or left margin to the minimum values If you cannot change the margin increase the number of lines per page For more information about setting the pag...

Page 333: ...ck Pattern CHECK 2 HAS THE PROTECTIVE TAPE OR CAP BEEN REATTACHED TO THE BJ CARTRIDGE After removing the orange protective cap and tape do not attempt to re attach them to the BJ cartridge Re attaching the tape or cap can cause air bubbles trap dirt or dust and clog the ink nozzles If the protective tape or cap has been re attached remove it Install the BJ cartridge in the printer and clean the pr...

Page 334: ...E BJ CARTRIDGE INSTALLED CORRECTLY Remove the BJ cartridge and re install it correctly After you re install the BJ cartridge align the print head Replacing the BJ Cartridge CHECK 3 IS PRINT QUALITY SET TO FAST IN THE PRINTER DRIVER Changing Print Quality to Fine in the printer driver may improve the quality of printed straight lines 1 Open the Printer Properties dialog box 2 Click the Advanced but...

Page 335: ... head Aligning the Print Head Printed pages curled As printed pages are ejected from the printer they are curled or wavy CHECK 1 ARE YOU PRINTING ON THIN PAPER The large amount of ink used to print color photographs and illustrations can cause printed pages to curl or warp For such cases be sure to use special media such as High Resolution Paper or Glossy Photo Paper When you use High Resolution P...

Page 336: ... dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3 Use the Intensity slide bar to change the Intensity setting 1 When using Manual for printing click the Details button in the Printer Properties dialog box 2 Click the Color panel and use the Intensity slide bar to change the intensity setting Curling occurs most frequently with small paper sizes such as A5 To avoid t...

Page 337: ... you are printing on media that requires a few minutes to dry remove each page from the paper output tray as it is ejected from the printer This prevents the next page from stacking on top of a printed page before it is dry You can also use the print pause feature to increase the pause between printed pages 1 Open the Printer Properties dialog box 2 Click the Maintenance tab and click the Custom S...

Page 338: ...ting screen 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3 Use the Black slide bar to change the print density setting If this does not produce an improvement try using the BC 34 Photo BJ Cartridge to perform your printing 1 When using Manual for printing click the Details button in the Printer Properties dialog box 2 In the Color pan...

Page 339: ...ency for ink to spread in printing color documents that require large amounts of ink and reduces the tendency for ink to spread where black areas are adjacent to colored areas 1 Open the Printer Properties dialog box 2 Click the Advanced button in the Main tab 3 In the Quality tab drag the slide bar to the right toward the Fine setting 1 When using Manual for printing click the Details button in t...

Page 340: ...ing so clean the print head Cleaning the Print Head CHECK 4 IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING The Intensity setting in the printer driver can be used to adjust print density that is the amount of ink used to print Lowering the print density setting can reduce the tendency for ink to spread in color photographs or illustrations 1 Open the Printer Properties dialog box and click th...

Page 341: ...U PRINTING ON THICK PAPER If you print on thick paper the print head may scratch the printed surface of the page If you experience difficulty when printing on thick paper clean the print head Cleaning the Print Head CHECK 2 IS THE PAPER THICKNESS LEVER SET CORRECTLY When you use thick paper such as envelopes or Artist Canvas set the Paper Thickness Lever to the Down position If the printed surface...

Page 342: ... much ink and curl and the print head may scratch the surface of the curled page Lower the Intensity setting 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3 Use the Intensity slide bar to change the print density setting CHECK 5 ARE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA If you print outside the recommended printing area th...

Page 343: ...rn is streaked the print head could be clogged may not be aligned properly or the BJ cartridge may be worn out If the problem persists after cleaning the print head and aligning the print head try replacing the BJ cartridge If the Nozzle Check Pattern prints normally there may be a problem in the application program For details refer to the Troubleshooting sections of the documentation of your app...

Page 344: ...again This reduces uneven coloration you may see in a document where a large amount of ink is used 1 Open the Printer Properties dialog box 2 Click the Advanced button in the Main tab 3 In the Quality tab drag the slide bar to the right toward Fine and click the OK button 1 When using Manual for printing click the Details button in the Printer Properties dialog box 2 In the Quality panel drag the ...

Page 345: ...neven or streaked colors 1 Open the Printer Properties dialog box 2 Click the Advanced button in the Main tab 3 In the Halftoning box under the Quality tab disable Auto if it is checked and enabled 4 Click Diffusion and click the OK button 1 When using Manual for printing click the Details button in the Printer Properties dialog box 2 In the Quality panel set Halftoning to Scatter Windows Macintos...

Page 346: ...ge Size setting If it does not match the size of the paper you are using click the down arrow and select the correct size from the pull down list Set the same Page Size setting for the application program and the printer driver Open the Printer Properties dialog box click the Page Layout tab and select the Page Size that matches the Page Size setting in the application program CHECK 2 ARE THE COMP...

Page 347: ... PRINTER DRIVER INSTALLED You may not be able to print correctly with a WPS Windows Printing System printer driver installed in your system Confirm whether or not a WPS driver is installed in your system Change the WPS driver port setting to FILE or delete the WPS driver 1 Open the WPS Driver Properties window 2 In the Details tab select FILE in the Print to Port setting 3 To delete the WPS driver...

Page 348: ...printer and is not a PostScript printer Therefore if you use an application program that supports only PostScript the lines of characters and figures may print with unnatural notches Always use an application program that supports QuickDraw Some PostScript application programs have a setting that allows you to use ATM fonts or TrueType fonts When you specify the ATM fonts or TrueType fonts in the ...

Page 349: ... Troubleshooting Printer Does Not Start or Stops Mid Job Printer does not turn on Print job does not start Printing halts Printing starts but nothing prints Cartridge holder does not move to the left side ...

Page 350: ...he printer may not turn on Turning On the Printer CHECK 2 IS THE POWER CORD PLUGGED IN Make sure that the power cord is plugged into a power outlet CHECK 3 IS THE POWER OUTLET LIVE Connect another electrical device to the same power outlet If the other device operates normally the power outlet is functioning normally If you perform all these checks and the problem is not solved unplug the printer ...

Page 351: ... PRINTING A VERY LARGE FILE A very large file may require some time to process before printing begins Photographs and illustrations can increase the size of a file For a very large file wait a few minutes for the print job to begin Check the POWER light If the POWER light flashes green the computer is sending print data to the printer and the job is executing normally CHECK 3 ARE THE PRINTER AND C...

Page 352: ...ck that Canon BJC 3000 is displayed in the Name entry box of the Print dialog box If another driver is selected click the down arrow and select Canon BJC 3000 from the pull down list If BJC 3000 does not appear in the list you must install the printer driver If you use only the BJC 3000 select the BJC 3000 as the default printer Select BJC 3000 from the Chooser of the Apple menu Windows Note Macin...

Page 353: ...erties dialog box click Start select Setting and click Printing Highlight the Canon BJC 3000 icon and right click Now select Properties 2 Click the Details tab and select LPT1 or USBPRN in the Print to the following port box LPT1 Canon BJ LPT Printer Port CHECK 6 IS THE PRINTER PORT SET TO ECP You may not be able to print correctly if the printer port is set for ECP Cancel the ECP mode and print a...

Page 354: ...HAS THE PRINTER BEEN OPERATING FOR A LONG TIME The print head may occasionally overheat during a long print job If the print head overheats printing pauses at the end of a pass across the page to allow time for the print head to cool and then restarts after a brief interval Interrupt printing at a convenient point turn the printer off and wait for at least 15 minutes for the print head to cool If ...

Page 355: ...the ink in the ink tanks If the tanks are empty replace them Replacing the Ink Tanks Next print a Nozzle Check Pattern to check the status of the print head and clean the print head Printing a Nozzle Check Pattern Cleaning the Print Head If the problem is not solved replace the BJ cartridge Replacing the BJ Cartridge If you can print a Nozzle Check Pattern check that the printer is connected to th...

Page 356: ...THE PRINT HEAD If the orange protective tape is not removed from the BJ cartridge ink cannot be ejected from the BJ cartridge Remove the BJ cartridge and check the print head If the tape has not been removed remove it Align the print head before you resume printing Replacing the BJ Cartridge Aligning the Print Head ...

Page 357: ...light and make sure that it is green If the POWER light is off turn on the printer If you have just turned on the printer and the POWER light flashes green the printer is warming up Wait until the POWER light stops flashing CHECK 2 HAS THE FRONT COVER BEEN OPEN LONGER THAN 10 MINUTES If the front cover remains open longer than 10 minutes the cartridge holder automatically returns to the home posit...

Page 358: ...358 Troubleshooting Paper Jams or Does Not Feed Paper does not feed from auto sheet feeder Envelopes do not feed Paper skews during feeding Multiple sheets feed together Paper jam ...

Page 359: ...n the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets CHECK 3 DID YOU RAISE THE PAPER REST Before you load media other than envelopes in the auto sheet feeder you should always raise the paper rest If you do not raise the paper rest before loading the media does not completely enter the paper feed slot during feed...

Page 360: ...n firmly around the edges of the stack to flatten the envelopes and expel air from inside the envelopes If the envelopes are still not perfectly flat hold the edges of the stack diagonally and bend them gently to straighten them Make sure that the flaps in the stack are straight and not overlapping If the envelopes still do not feed use a pen or similar object to flatten the edges of the envelopes...

Page 361: ...of envelopes you can set in the auto sheet feeder is up to 10 Do not exceed 10 envelopes in a stack Using Envelopes CHECK 3 ARE THE ENVELOPES LOADED CORRECTLY To avoid misfeeds and jams always load the top edge of an envelope or stack of envelopes lengthwise with the flap side down Using Envelopes ...

Page 362: ...s not feed correctly if you exceed the prescribed number of sheets CHECK 2 IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams do not load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Cannot Use With the Printer CHECK 3 IS THE PAPER GUIDE SET CORRECTLY If the paper guide on the auto sheet feeder is not set correctly the paper does not feed straight or...

Page 363: ...er CHECK 2 IS THE AUTO SHEET FEEDER OVERLOADED The number of sheets you can load in the auto sheet feeder depends on the media you are using The media does not feed correctly if you exceed the prescribed number of sheets CHECK 3 IS THE PAPER FOLDED OR CURLED To avoid misfeeds and paper jams never load paper in the auto sheet feeder that is folded curled or wrinkled Media Types You Cannot Use With ...

Page 364: ...r remove it 1 Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot whichever is easier If the paper tears or shreds open the front cover and remove all the fragments of paper 2 Close the front cover load the paper and then press the RESUME button ...

Page 365: ... automatically and start the print job again Paper within the range of 17 to 28 lb 64 to 105 g m2 can be loaded in the auto sheet feeder Media Sizes You Can Use With the Printer To avoid misfeeds and paper jams do not load wrinkled folded or curled paper in the auto sheet feeder Media Types You Cannot Use With the Printer Note ...

Page 366: ...problem Two flashes Out of paper paper jam paper feed error Three flashes Paper jam Four flashes BJ cartridge out of ink Five flashes BJ cartridge not installed correctly Six flashes BJ cartridge not installed Seven flashes BJ cartridge defective Eight flashes Waste ink tank almost full The POWER light flashes orange and green alternately Service error ...

Page 367: ...set the paper correctly and press the RESUME button If paper has jammed in the printer remove the jam and press the RESUME button Paper Jams or Does Not Feed If the paper is not feeding into the auto sheet feeder adjust the paper guide and insert the paper Three flashes Paper jam If paper has jammed in the printer remove the jam and press the RESUME button Paper Jams or Does Not Feed Note ...

Page 368: ...inter Six flashes BJ cartridge not installed No BJ cartridge is installed Select and install the BJ cartridge color photo or black according to the work you are doing Seven flashes BJ cartridge defective There is a problem with the BJ cartridge mounted in the printer Remove the BJ cartridge and check that the contacts on the BJ cartridge and cartridge holder are clean Also check that the orange pr...

Page 369: ... Canon Customer Care Center for help to have the waste ink tank replaced immediately Getting Help From Canon When the waste ink tank becomes full the POWER light flashes orange and green alternately and printing will no longer be possible Call the Canon Customer Care Center The POWER light flashes orange and green alternately Service error A service error means the printer requires the attention o...

Page 370: ...370 Troubleshooting An Error Message Appears Error writing to LPT1 or USBPRN Application error general protection fault Other error messages Windows Windows ...

Page 371: ...n CHECK 2 ARE THE PRINTER AND COMPUTER CONNECTED PROPERLY Check the connections of the printer cable at the computer and the printer CHECK 3 IS PRINT SPOOLING OPERATING CORRECTLY Cancel spooling and send the print job directly to the printer 1 Open the Printer Properties dialog box from the Start menu click Start select Settings and click Printers Highlight the Canon BJC 3000 icon and right click ...

Page 372: ...rs if this item is disabled Read the message under Device Status and verify that no problem is indicated 4 Click the Resources tab and read the message under Conflicting device list If a conflict is indicated delete the competing device When you are using the USB interface 1 Right click the My Computer icon and then select Properties from the pop up menu 2 Click the Device Manager tab select the U...

Page 373: ...rror message appears To check the printer port setting open the Printer Properties dialog box and click the Details tab If LPT1 is displayed in the Print to the following port box the printer port is set to the parallel port If USBPRN nn nn numerals is displayed in the Print to the following port box the printer port is set to the USB port If the printer port setting does not match the interface c...

Page 374: ...d on your computer 1 Click Start point to Settings and click Printers 2 If a WPS driver is installed right click the icon and then select Properties from the pop up menu 3 Click the Details tab and check the Print to the following port setting If the selected port is the port also used by the BJC 3000 change the WPS driver port setting to FILE or delete the WPS driver ...

Page 375: ...ARE SEVERAL APPLICATION PROGRAMS RUNNING IN THE BACKGROUND If you are running several application programs at the same time there may not be enough memory available for the print job Quit the other application programs and try again CHECK 3 DOES THE COMPUTER HAVE SUFFICIENT MEMORY Make sure that you have the required amount of memory installed for the application program you are using to print For...

Page 376: ...E YOU ARE TRYING TO PRINT If these errors occur only when you try to print a particular file there may be a problem in the file or the application program Rebuild the file and try printing it again If there is no problem with the new file the old file was probably faulty If the same error occurs with the new file call either the software company or the Canon Customer Care Center Before You Call fo...

Page 377: ...roblem click the Next button to see the next screen or click the Back button to see the previous screen CHECK 2 AN ERROR DISPLAYED IN ANY SCREEN OTHER THAN THE BJ STATUS MONITOR One of the following messages may be displayed Delete any unneeded files to make more disk space available Before You Call for Help Checking the amount of free space on hard disk Quit any other application programs you are...

Page 378: ... number 202 displayed Sufficient memory not available for the application program Check that the required amount of memory is allocated to the application program If there is not enough memory installed install more memory Refer to your computer documentation for information on installing additional memory Printer driver could not be found Background printing failed Could not print application nam...

Page 379: ...is turned on Turning On the Printer Printer cable is connected securely Make sure that the printer cable is securely fastened to the computer and the printer If the problem cannot be solved check the settings in the Chooser 1 Select the Chooser from the Apple menu 2 Click the BJC 3000 icon 3 Make sure that BJC 3000 is specified in the Connect to box If the problem still cannot be solved remove unn...

Page 380: ...380 Troubleshooting Other Problems Cannot install the printer driver BJ Status Monitor does not open Cannot execute background printing ...

Page 381: ...river If an error occurred during installation and you had to shut down the installation procedure you may not be able to install the printer driver because Windows is no longer stable Restart Windows and then reinstall the printer driver CHECK 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING The installation program may not execute successfully if it is run with other applications running in the back...

Page 382: ...edure refer to the Quick Start Guide The drive name E for example varies according to how your system is set up When you install the printer driver from Run in the Start menu specify the CD ROM drive and file name Setup exe correctly CHECK 4 IS THERE A PROBLEM WITH THE CANON CREATIVE CD ROM The Canon Creative CD ROM may be damaged On the Windows desktop double click the My Computer icon then doubl...

Page 383: ...nal data transfer between the computer and printer The printer cable must be capable of bi directional data transfer CHECK 2 IS THE BI DIRECTIONAL OPTION SELECTED IN THE PRINTER DRIVER Check the bi directional option 1 Open the Printer Properties dialog box from the Start menu 2 Click the Details tab and click the Spool Settings button 3 In the Spool Settings dialog box click the button for Enable...

Page 384: ...on the hard disk Delete unneeded files to create more space Checking the amount of free space on hard disk If you are unable to make more space available on your hard disk by deleting files turn background printing off CHECK 2 IS BACKGROUND PRINTING ENABLED IN THE PRINTER DRIVER 1 Open the Printer Properties dialog box then click the Page Layout tab 2 Check Background Printing in the Background ch...

Page 385: ...oiding Problems Setting Color Adjustment Adjusting Brightness gamma curve coefficient Adjusting Output Style Checking the printer and computer connection Setting the BJC 3000 as default printer Cancelling ECP Windows Windows ...

Page 386: ...djust the color balance follow these steps 1 Open the Printer Properties dialog box and click the Advanced button on the Main tab 2 Click the Color tab 3 Move the slide bars of the individual colors to the left or right or click the arrows on each end of the slide bars If Color Balance is grayed out check the Color Adjustment box make sure there is a check mark in the box If Color Adjustment is gr...

Page 387: ...387 Troubleshooting Avoiding Problems 1 When using Manual for Printing click the Details button 2 Click the Color panel 3 Move the slide bars of the individual colors to the left or right Macintosh ...

Page 388: ...s To adjust the brightness follow these steps 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab 2 Click the Color tab 3 Specify the desired brightness setting in the Brightness box If Brightness is grayed out check the Color Adjustment box make sure there is a check mark 1 When using Manual for printing click the Details button 2 Select the Color panel 3 Specif...

Page 389: ...atural images skin tone sky blue foliage green etc Vivid or Graphic Emphasizes primary colors Reds blues yellows printed brightly for color graphs charts and tables Spot color Emphasizes basic colors Best suited for documents Macintosh that require few intermediate colors To select Output Style follow these steps 1 Open the Printer Properties dialog box and click the Advanced button in the Main ta...

Page 390: ...blems 1 When using Manual for printing click the Details button 2 Select the Color panel 3 Specify the Matching Method setting If Output Style is grayed out check the Matching Method box make sure there is a check mark Macintosh Note ...

Page 391: ...ection contact the manufacturer of the device The printer cable may be faulty or you may be using the wrong type of cable Replace the printer cable and try again Recommended printer cable specifications are as follows When using the parallel interface IEEE 1284 compatible Material AWG28 or larger Type Twisted pair shielded cable Length Up to 6 5 ft 2 0m Connectors Amphenol 30360 or equivalent When...

Page 392: ... BJC 3000 as the default printer To set the BJC 3000 as the default printer follow these steps 1 On the Windows desktop click the Start button point to Settings and click Printers 2 In the Printers window click the BJC 3000 icon to highlight it 3 Select Set As Default from the File menu or right click and select Set As Default from the pop up menu Windows ...

Page 393: ...ECP mode setting To cancel the ECP mode follow these steps 1 Open the Printer Properties dialog box and click the Maintenance tab 2 Click the Custom Setting button 3 If Set printer to ECP mode is checked and enabled click the checkbox to disable the ECP mode setting 4 Click the Send button to send the setting to the printer Windows ...

Page 394: ...394 Troubleshooting Before You Call for Help Narrowing down the problem Checking the printing environment ...

Page 395: ...mber of flashes and beeps You may be asked for this information Hardware problem other than the printer If the printer is operating normally and the settings in the application program are also correct there may be a problem with a printer cable or in the computer system for example memory hard disk or interface Contact your computer manufacturer Application program problem Problems that arise onl...

Page 396: ... on hard disk and the printer driver version number Checking the Windows version and memory capacity Checking the amount of free space on hard disk Checking the version number of the printer driver Checking the Windows version and memory capacity 1 Right click the My Computer icon and select Properties from the pop up menu 2 On the General tab note the system name version number and memory capacit...

Page 397: ...e click the My Computer icon 2 Right click the icon of the hard disk and select Properties from the pop up menu 3 On the General tab check the hard disk capacity and the amount of free space 1 On the desktop click the icon of the hard disk 2 Select Get Info from the File menu 3 Select General Information Windows Macintosh ...

Page 398: ...k the BJC 3000 icon and select Properties from the pop up menu 3 Click the Main tab and click the About button The version number of the printer driver is displayed 1 Double click the Extensions Folder in the System Folder and then select the BJC 3000 icon 2 Select Get Info from the File menu 3 Select General Information The version number of the printer driver is displayed Windows Macintosh ...

Page 399: ...4 hour Fax On Demand System for product specifications and technical information 1 800 526 4345 Free technical support Monday Saturday for products still under warranty 1 757 413 2848 Technical support 7 days a week for products no longer under warranty for 24 99 per call 1 800 423 2366 or for 2 50 per minute to a maximum of 25 00 per call 1 900 246 1200 Within Canada call for technical support 24...

Page 400: ...400 Specifications Specifications General Specifications System Requirements ...

Page 401: ... speed printing with Canon standard pattern Black printing using BC 30 Black BJ Cartridge Fast 9 ppm Color printing using BC 33 Color BJ Cartridge Fast 4 ppm Black printing using BC 33 Color BJ Cartridge Fast 6 ppm Print direction Bi directional Print width 8 in 203 2 mm max Receive buffer 128 KB max Interface parallel IEEE 1284 compatible ...

Page 402: ...ded parallel printer cable IEEE 1284 compatible Material AWG28 or larger Type Twisted pair shielded cable Length Up to 6 5 ft 2 0 m Connectors Amphenol 30360 or equivalent Recommended USB printer cable Material AWG28 data wiring pair or AWG20 to 28 distribution pair Type Twisted pair shielded cable Length Up to 16 4 ft 5 0 m Connectors USB standard Series B pluggable Acoustic noise level Approx 45...

Page 403: ... 32 to 95 F 0 to 35 C Humidity 5 to 90 RH no condensation Power supply USA Canada AC 120V 60Hz Power consumption Off Approx 2W AC 230 10 Approx 2W AC 120V Standby Approx 3W AC 230 10 Approx 3W AC 120V Printing Approx 35 W Dimensions with paper rest and paper output tray retracted 16 5 x 12 0 x 6 6 W x D x H 418 x 306 x 169 mm W x D x H Weight Approx 8 16 lb 3 7 kg ...

Page 404: ...x Envelopes 10 pieces max High Resolution Paper 80 sheets max Transparencies 30 sheets max Back Print Film 10 sheets max Glossy Photo Paper 10 sheets max High Gloss Photo Film 1 sheet Glossy Photo Cards 1 sheet Banner Paper 1 sheet Magnet Sheet 1 sheet Artist Canvas 1 sheet Greeting Cards 1 sheet ...

Page 405: ... 13 94 to 9 50 100 0 to 241 3 mm height 3 94 to 23 0 100 0 to 584 2 mm Weight 17 to 28 lb 64 to 105 g m2 Thickness 0 24 0 6 mm max Canon Specialty Papers Bubble Jet paper High Resolution Paper Glossy Photo Paper High Gloss Photo Film Glossy Photo Cards Transparencies Back Print Film Banner Paper Magnet Sheets Artist Canvas Greeting Cards ...

Page 406: ...lack Capacity Approx 280 sheets at 7 5 coverage per color Print head life 3000 pages BC 34 Photo BJ Cartridge Nozzles 48 per color Ink colors Photo Black Photo Cyan Photo Magenta Yellow Capacity Approx 280 sheets at 7 5 coverage per color Print head life 3000 pages BC 30 Black BJ Cartridge Nozzles 160 Ink colors Black only Capacity Approx 500 sheets at 5 coverage Print head life 5000 pages Based o...

Page 407: ...ing environment When connecting printer and computer through USB interface use the system under the following operating environment Computer with Microsoft Windows 98 which is preinstalled by a computer manufacturer on purchase USB port operation also needs to be assured by the manufacturer iMac or Power Macintosh G3 computer with Mac OS 8 1 or later which is preinstalled by a computer manufacture...

Page 408: ...408 Using the IS 32 Color Image Scanner Cartridge Using the IS 32 Color Image Scanner Cartridge Using the Scanner Using the Scanner With Windows Using the Scanner With Macintosh Scanner Problems ...

Page 409: ...he Scanner Scanner Driver Basics Unpacking the Scanner Cartridge Installing the IS Scan Software Installing the Scanner Cartridge Basic Scanning Procedure Using the White Calibration Sheet Scanning Area Guidelines Loading an Image ...

Page 410: ...Basics Installing the optional IS 32 Color Image Scanner Cartridge in the printer makes it possible to scan and save images such as your favorite photographs and greeting cards Photograph Wallpaper for your computer Home page Greeting card ...

Page 411: ...plication program or you can run the IS Scan Plus utility program directly as a stand alone application program The IS Scan Plus utility program allows you to scan edit enhance and save the image data To use the scanner cartridge you must install the IS Scan software You can run the IS Scan driver from within a TWAIN compliant graphics application or you can run it directly as a stand alone progra...

Page 412: ...the following items IS 32 Color Image Scanner Cartridge The scanner cartridge is composed of precision components To avoid poor scanning results do not touch the optical components or electrical contacts Optical components Electrical contacts Do not touch these areas Caution ...

Page 413: ...The first time you install the scanner cartridge you need to run the white level calibration You will also run calibration when the white level calibration data needs to be updated Scanning Holder You can use this holder to hold a photo or other small image you wish to scan The holder is two layers one being a clear plastic cover to protect photographs ...

Page 414: ... Scan Software Before installing the IS Scan software you must install the BJC 3000 Printer Driver 1 Make sure the Canon Creative CD ROM is inserted in your CD ROM drive 2 Double click the BJC 3000 icon on your desktop You ll see this screen ...

Page 415: ...415 Using the Scanner Installing the IS Scan Software 3 Click the Manuals Supplies and Help button You ll see this screen ...

Page 416: ...416 Using the Scanner Installing the IS Scan Software 4 Click Canon Accessories and Paper You ll see this screen 5 Click the Install IS 32 Driver button 6 Follow the instructions on the screen ...

Page 417: ...nents or electrical contacts To avoid damaging the scanning head of the scanner cartridge do not store the scanner cartridge in an SB 31 Ink Cartridge Storage Box The pad for the BJ cartridge print head inside the container is covered with ink that could damage the scanning head of the scanner cartridge Optical components Electrical contacts Do not touch these areas Caution ...

Page 418: ...ed on Open the front cover the cartridge holder moves to the center automatically 2 Raise the cartridge lock lever to unlock the BJ cartridge 3 Remove the BJ cartridge To avoid staining your hands clothing or work area handle the BJ cartridge carefully Avoid dropping or shaking the BJ cartridge Store the BJ cartridge in the Ink Cartridge Storage Box Caution ...

Page 419: ...419 Using the Scanner Installing the Scanner Cartridge 4 Insert the scanner cartridge into the cartridge holder then lower the cartridge lock lever until it locks in place ...

Page 420: ...m launch the TWAIN compliant application program IS Scan launches from within the application program If you use IS Scan Plus select Programs from the Start menu first Point to IS Scan Plus and then select IS Scan Plus For Macintosh Users If you use a TWAIN compliant graphics application program launch the TWAIN compliant application program first IS Scan launches from within the application progr...

Page 421: ... Using the White Calibration Sheet 4 Insert the image you wish to scan into the scanning holder then load the scanning holder into the auto sheet feeder Loading an Image 5 Scan the image Scanning an Image Scanning an Image 6 Save the scanned image 7 Now you can install the BJ cartridge and print the scanned image Windows Macintosh ...

Page 422: ... maintaining the correct color balance of scanned images White level calibration is required when the scanner cartridge is used for the first time and when the white level calibration data needs to be updated When white level calibration is needed you will see this screen when you click the Prescan or Scan button Windows Macintosh ...

Page 423: ...eet 1 Load the white calibration sheet with the cropped corner at upper left 2 Click the OK button on your screen 3 When the white calibration sheet is ejected from the paper output tray White Level Calibration processing is complete Click the OK button ...

Page 424: ...oth that is dipped in a weak neutral detergent solution and then wipe its wet surface off with a dry soft cloth The white level calibration data is stored into memory and used for maintaining the correct color balance of scanned images When a message appears and prompts you to load the white calibration sheet click the OK button and perform white level calibration You can also initiate White Level...

Page 425: ...o find out about accessories and supplies www ccsi canon com The maximum thickness of the image must be within 0 45 mm including the scanning holder The scanning holder is 0 2 mm thick so the image you wish to scan must be less than 0 25 mm thick To prevent possible damage to the printer or scanner cartridge do not scan an image with paper clips or staples Paper size Scanning area Letter 8 50 11 0...

Page 426: ...scanning holder Do not leave the scanning holder in locations that are exposed to direct sunlight or that are subject to high temperatures or humidity When you load the scanning holder on the printer be sure to set the paper thickness lever to the down or envelope position Scanning with the lever set incorrectly will adversely affect the print quality 3 Load the scanning holder in the auto sheet f...

Page 427: ...he Scanner Loading an Image 4 Adjust the paper guide to the left edge of the scanning holder To prevent possible damage to the scanning holder always insert the seamed side into the auto sheet feeder first Caution ...

Page 428: ...Scan Changing the Scanning Mode Using the Customized Scanning Mode Saving the Settings Using the Saved Settings Other IS Scan Features Using IS Scan Plus Using Copy Using Capture Image Using Capture Photo Editing a Scanned Image Printing a Scanned Image Saving a Scanned Image ...

Page 429: ...ese basic procedures may vary according to the application program you are using 1 Install the IS 32 Color Image Scanner Cartridge in the printer Installing the Scanner Cartridge 2 Make sure Canon IS Scan 2 is set as the Acquire Source and then select the command used for scanning such as Acquire or TWAIN from the menu of the application program The main IS Scan dialog box displays Note ...

Page 430: ... idea to use prescanning to determine whether or not an image can be scanned properly or to test the effects of image adjustments If the image is slanted or a portion of the image is cut off in the preview area click the Clear button Load the image correctly and click the Prescan button again 5 To scan only a portion of the image you can drag the mouse to specify the portion The specified portion ...

Page 431: ...tion Box place the mouse pointer within the Selection Box and drag the mouse to the desired position To resize the Selection Box point to a corner of the Selection Box and then drag the mouse You can confirm the dimensions of the Selection Box in the Image Size box The minimum size of the Selection Box is 1 1 25 4 mm 25 4 mm Note ...

Page 432: ...lick the Scan button Remember if you specified a Selection Box in step 5 only that portion of the image is scanned 8 After scanning is complete click the Transfer button to transfer the image data to the TWAIN compatible graphics application program Adjust edit or enhance the image in the application program as needed ...

Page 433: ... the application program If you are using this type of application program read the documentation of the application program carefully and perform prescanning or normal scanning After launching IS Scan from within a TWAIN compatible application program do not close the application program If you do the system may not be able to respond To quit IS Scan select Exit Driver from the Settings menu Note...

Page 434: ...Selecting a Default Scanning Mode Select the most appropriate icon in the Scanning Mode box of the main IS Scan dialog box according to your scanning purpose Scanning Mode Purpose Image Type Resolution Edge Emphasis Character Emphasis Color Matching Prescan Mode Standard setting for scanning a color image Color 180 dpi Off Off On Grayscale Standard setting for scanning a monochrome image Grayscale...

Page 435: ... monochrome image Scans by converting a monochrome image into the data suitable for facsimile transmission Monochrome 200 dpi Off On Off Monochrome Scans by converting a monochrome image into the data suitable for OCR input Monochrome 360 dpi Off On Off Monochrome Suitable for scanning an image that consists mostly of text Monochrome 180 dpi On Off Off Monochrome Used for customizing the settings ...

Page 436: ...lect Custom in the Scanning Mode box of the main dialog box the Custom dialog box opens and allows you to adjust the scanning settings for special scanning jobs 1 Open the main IS Scan dialog box 2 Click the Custom button in the Scanning Mode box This displays the Custom dialog box ...

Page 437: ... setting the larger the file size The 90 dpi setting is sufficient for viewing images on a screen The 180 dpi setting is sufficient for printing images Threshold Determines the intensity of halftones for monochrome images Drag the slide bar to the left for a lighter image or drag it to the right for a darker image The Threshold option is available only when the Image Type is set for Monochrome and...

Page 438: ...ntout Color Matching attempts to match the colors of the scanned image with the selection in the Monitor Type box in order to attain a better match between the colors you see on the monitor and the colors you see in your printout This option is available only when the Image Type is set for Color Monitor Type Displays the name of the monitor profile currently in use To select another monitor type s...

Page 439: ...zed Scanning Mode 4 Click the OK button to return to the main dialog box 5 Make sure that the image you wish to scan is inserted into the scanning holder properly and is loaded in the auto sheet feeder of the printer then click the Scan or Prescan button ...

Page 440: ...settings are stored and start scanning Saving the Settings to a File Save the Page Size Scanning Mode and Image Size settings in the main IS Scan dialog box as a file 1 Specify the desired settings in the Paper Size Scanning Mode and Image Size boxes 2 Select Save Settings File from the Settings menu 3 Select the folder in which the file is to be saved 4 Enter a File name 5 Click the Save button ...

Page 441: ...e settings change in the main IS Scan dialog box When you open the file while an image is displayed in the preview area the prescanned or scanned image is discarded Prescan or scan the image again Select Save Settings File from the Settings menu when you have changed the settings and you wish to overwrite the current file and save all the current settings to it Select Save Settings File As from th...

Page 442: ... feeder of the printer Using the White Calibration Sheet 3 Click the OK button 4 When the white calibration sheet is ejected from the paper output tray the White Level Calibration process is complete Device Information When you select Device Information from the Option menu of the main IS Scan dialog box you can verify the name of the printer that is currently connected to your system and informat...

Page 443: ...d image in the preview area click the Enlarge icon key or select Large from the View menu To return to the original size click the Standard icon key or select Normal from the View menu Using Online Help When you click the symbol in the main IS Scan dialog box the online Help for IS Scan opens so you can learn more about IS Scan ...

Page 444: ...you to edit enhance print and save an image acquired by the IS Scan scanner driver You can use IS Scan Plus if you do not have a graphics application program Launching IS Scan Plus 1 Select Programs from the Start menu then click IS Scan Plus 2 Select IS Scan Plus The main IS Scan Plus screen appears ...

Page 445: ...ting Using Copy Capture Image Scan and edit an image other than a photographic print Using Capture Image Capture Photo Scan and edit a photographic print such as a snapshot Using Capture Photo Device Information Verify the name of the printer that is currently connected to your system and information on the communication mode ...

Page 446: ... connected properly and is turned on and click the Device Information button If the printer is connected using the parallel interface Device Information displays a communication mode such as ECP 1 or ECP 2 If the printer is connected using the USB interface Device Information displays USB as the communication mode Closing IS Scan Plus When you wish to close IS Scan Plus click the Exit button in th...

Page 447: ...S Scan Plus IS Scan Buttons Returns to the main IS Scan Plus screen Moves back to the previous screen Displays the Edit screen Editing a Scanned Image Prints a scanned image Printing a Scanned Image Saves a scanned image Saving a Scanned Image ...

Page 448: ...s Using Copy Use the Copy feature when you wish to print an image immediately after scanning You cannot edit or enhance the scanned image before printing 1 Click the Copy button in the main IS Scan Plus screen The Copy screen displays ...

Page 449: ...elect the paper size in the Paper Size box The Copies box is disabled 3 Click the Print Setting button This displays the Print Setup dialog box Make sure Canon BJC 3000 is displayed as the default printer Click the Properties button if necessary to display the Printer Properties dialog box and specify any printer settings See your online BJC 3000 User s Manual for details ...

Page 450: ...ox to confirm that the scanner cartridge is installed Copying begins 5 Another dialog box appears to remind you to remove the scanner cartridge and install the BJ cartridge according to your print job Also make sure paper is loaded in the auto sheet feeder of the printer 6 Click the OK button in the dialog box Printing begins ...

Page 451: ...To make a copy of another image using the same settings click the Copy button When a confirmation message appears click the Yes button and repeat the procedure described above To make a copy using different settings click the Clear button to clear the copied image from the preview area Repeat the procedure described above Note ...

Page 452: ...e Image Use the Capture Image feature to scan an image other than a photographic print You can also edit enhance save and print the scanned image 1 Click the Capture Image button in the main IS Scan Plus screen This displays the Capture Image screen ...

Page 453: ...ng a photographic print such as a snapshot Suitable for scanning an image that consists mostly of text Used for customizing the settings for special scanning jobs Using the Customized Scanning Mode 3 Select the paper size in the Paper Size box 4 Insert the image you wish to scan in the scanning holder and then load it in the auto sheet feeder of the printer 5 Click the Prescan button The remaining...

Page 454: ... a snapshot You can also edit enhance save and print the scanned image 1 Click the Capture Photo button in the main IS Scan Plus screen The Capture Photo screen displays By default a Selection Box displays in the Preview Area To delete the Selection Box point to any location in the Preview Area and right click your mouse ...

Page 455: ...e in the Photo Type box Select Regular or Panorama in the Photo Size box 3 Insert the image you wish to scan into the scanning holder and then load it in the auto sheet feeder of the printer 4 Click the Prescan button The remaining steps are similar to those described for Scanning an Image Scanning an Image ...

Page 456: ... or Capture Image feature The editing features you can use vary according to the settings you used for scanning and whether you used the Capture Photo or Capture Image feature for scanning You can edit or enhance the image displayed in the Preview Area 1 Click the Edit button in the main IS Scan Plus screen The Edit screen displays ...

Page 457: ...urred images You can also smooth the appearance of the image and invert the image Edges Enhances the edges in an image by increasing the contrast of the pixels between areas of different colors Lines Emphasizes selected edges and de emphasizes all other edges of an image Pixelize Squares off all the pixels in an image to lower resolution and makes the pixels appear larger to create a mosaic tile e...

Page 458: ...nline Help for IS Scan Plus You cannot use Crop Photo and Frame in the Capture Image screen You can select Background when a monochrome image is captured 3 Edit or enhance the image as required 4 Click the Apply button to apply the effect to the image in the Preview Area To undo the settings click one of the undo buttons Undo All Click once to undo all editing effects and restore the original in t...

Page 459: ...nt a scanned image acquired using the Capture Image or Capture Photo feature Remove the scanner cartridge and install the BJ cartridge according to your print job Click the Print button on the IS Scan Plus screen If you are using Capture Image the Print dialog box appears ...

Page 460: ...ndows Printing a Scanned Image If you are using Capture Photo the Photo Print Options dialog box appears Click Print Setting to change the printer settings or click Print to print the image Opening the Printer Properties Dialog Box ...

Page 461: ... new name You can use the saved image for pasting into another document or for attaching to your e mail or a home page on the Internet You can save the image displayed in the Preview Area 1 Click the Save button This displays the Save As dialog box 2 Select the folder in which you wish to save the image 3 Enter a File name ...

Page 462: ...canner With Windows Saving a Scanned Image 4 Click the down arrow for Save as type and select a format for the file You can select one of the following file formats Bitmap BMP JPEG JPG TIFF TIF 5 Click the Save button ...

Page 463: ...ware Using the Main IS Scan Dialog Box Scanning an Image Scanning Images With IS Scan Changing the Scanning Mode Customizing the Scanning Settings Copying a Scanned Image to the Clipboard Adjusting an Image Modifying an Image Applying Special Effects to an Image Other IS Scan Functions Using the Copy Utility ...

Page 464: ... vary based on your application software 1 Start the application software and then select New from the File menu Then open the menu you use to scan images Install the scanner cartridge in the printer 2 To open the dialog box for selecting a TWAIN compatible input device you normally select Import and then select TWAIN Select from the File menu The Select a source dialog box is displayed 3 Click th...

Page 465: ...g Box Menu button Selects the IS Scan functions Click this button to change the settings for a scanned image or to edit a scanned image Image Control Panel Brightnessand Contrast Preview Area Menu Button Scan Button Save Button Halt Button Help Button Information Box ...

Page 466: ...tware this button says Save Halt button Click this button to cancel scanning Information box Displays the settings related to image scanning To perform scanning using other settings click the Menu button and then select Settings Help button Click this button to display helpful explanations about the IS Scan functions Brightness and Contrast Click this button to adjust the degree of brightness of a...

Page 467: ... Settings The Settings dialog box displays 2 Make the necessary settings for the image to be scanned Click on Paper Size to select a size that approximates the image to be scanned Click on Scanning Mode to select the item that best approximates the image to be scanned Changing the Scanning Mode ...

Page 468: ...s function 3 Click the OK button and then close the Settings dialog box 4 Place the object to be scanned in the printer and then click the Prescan button You see the image displayed in the Preview Area 5 If you only want to scan part of the object drag the mouse within the Preview Area to select the part to be scanned The Selection Box indicates the area that will be scanned ...

Page 469: ...e cursor over a point within the selected area you can move the area by dragging If you position the cursor over one of the lines indicating the selected area you can change the size of the selected area by dragging that line in or out The minimum size of the selected area is 1 1 25 4 mm by 25 4 mm The size of the selected range is displayed in the Image Control Panel 6 Place the image to be scann...

Page 470: ...mage is transferred to the application software Edit the image data as required prior to printing or saving it Some application programs do not display the main IS Scan dialog box but display their own scanning screen In this case refer to the documentation supplied with the scanning software Do not close an application program that started IS Scan while IS Scan is still running This may cause the...

Page 471: ... Images With IS Scan You can use IS Scan as a stand alone program to scan and edit images Starting IS Scan 1 Turn on the printer and install the scanner cartridge 2 Double click the IS Scan BJC 3000 folder 3 Double click the IS Scan BJC 3000 icon ...

Page 472: ...h Macintosh Scanning Images With IS Scan IS Scan starts and the main dialog box displays The contents of the main dialog box and the method you use to scan images are basically the same as when using TWAIN application software ...

Page 473: ...473 Using the Scanner With Macintosh Scanning Images With IS Scan Saving Scanned Images 1 Click the Save button ...

Page 474: ...th IS Scan 2 Make the necessary settings Select the location to which you want to save your image Enter a name for the image data in Name Click the up or down arrow in Format to select PICT or TIFF 3 Click the Save button The image data is saved into a file ...

Page 475: ...ting that best approximates the image to be scanned Scanning Mode Use Image Type Resolution Edge Emphasis Color Matching Prescan Mode DTP Color Standard setting used when a color draft is to be scanned Color 180 dpi Off On Execute Grayscale Photo Recommended when scanning a photograph Color 360 dpi Off On Execute Color DTP B W Standard setting used when a black white draft is to be scanned Graysca...

Page 476: ...ansmission Black White Text Enhanced 200 dpi Off Off Black White OCR Scans by converting a monochrome image into the data suitable for OCR input Black White Text Enhanced 360 dpi Off Off Black White Custom Selected when a specific range of settings are to be made Customizing the Scanning Settings By default Prescan is disabled Once enabled Black White is the default Prescan Mode You can select a P...

Page 477: ...n in the main dialog box When you select FAX or OCR the document is scanned and processed as a grayscale image and converted to monochrome binary image data This process eliminates unnecessary image background and increases the quality of the scanned text and line art When you select Text the document is scanned and processed as a monochrome image Note ...

Page 478: ...ing Settings When you select Custom for Scanning Mode in the Settings dialog box you can specify the scanning settings 1 Click the Menu button in the main dialog box and then select Settings 2 Click the up or down arrow in Scanning Mode and then select Custom ...

Page 479: ...e 90 180 200 300 360 Threshold This function is valid only when Image Type is set to Black White The lightness darkness of monochrome images can be adjusted by moving the slide bar If the slide bar is moved to the left the scanned image will be lighter while if the slide bar is moved to the right the image will be darker Prescan Place a check mark in the Prescan check box to perform the prescan Th...

Page 480: ... Image Type is set to Black White If this function is selected only the edge of the image is emphasized when the image is scanned This is disabled for prescan 4 Click the OK button The main dialog box displays 5 Place the image to be scanned in the printer then click the Prescan button or Scan button to start scanning ...

Page 481: ... is particularly useful when you want to paste an image into documents created with application software that is not TWAIN compatible Copying an Image 1 Click the Menu button in the main dialog box Select Edit and then select Copy The image data is copied to the clipboard To use an image copied to the clipboard start your application software and then select Paste from the Edit menu Note ...

Page 482: ...rm fine adjustment using a range of functions Image data can be processed so that the brightness of the image changes or so that the image appears sharper or softer Adjusting the Brightness and Contrast 1 Click the Brightness and Contrast button in the main dialog box The Brightness and Contrast dialog box displays ...

Page 483: ...e darker while moving it to the right makes the image brighter Contrast Moving the slide bar to the left reduces the contrast of the entire image while moving it to the right increases the contrast 3 After making the adjustment click the Apply button to change brightness and contrast of the image displayed within the preview area 4 Once you are satisfied with the adjustment click the OK button ...

Page 484: ...produce a negative film is also available 1 Click the Menu button in the main dialog box select Image and then select the desired function from the submenu Sharpen Sharpens an image to make it clearer Soften Softens the edges of an image Despeckle Removes speckling from an image making any such areas less noticeable Invert Inverts the colors of an image to produce a negative of the original You ca...

Page 485: ...nal 1 Click the Menu button in the main dialog box select Enhance and then select the desired function from the submenu Edges Emphasizes the edges of a photograph or line drawing Lines Emphasizes only lines in a specific direction Pixelize Applies a mosaic effect to an image Posterize Reduces the number of colors and simplifies the image Low Relief Creates a low relief version of the image When yo...

Page 486: ...e list The following is an example of the screen displayed when you select Edges The operation is the same when any other function is selected You can check the approximate result of the selection in the Preview Area For details of each function refer to the explanation displayed when you click the Help button ...

Page 487: ... adjustment you have made click the Menu button and then select Undo Then select either of the following Last Only the function applied immediately before is cancelled If you perform editing two or more times only the function that you selected most recently is cancelled All All the applied functions are cleared and the original image is restored Note ...

Page 488: ... to place the white calibration sheet in the printer Place the white calibration sheet in the printer and then click the OK button The calibration sheet is scanned and the calibration is performed You can also initiate this operation whenever necessary 1 Click the Menu button in the main dialog box and then select Settings 2 Click the White Level button 3 When the message appears place the white c...

Page 489: ...h Other IS Scan Functions Using the Online Help Clicking the Help button on the main dialog box displays helpful explanations of the functions of IS Scan You can also display the Help by clicking the Menu button then Help and Help again ...

Page 490: ...nned image cannot be edited or saved the process from scanning to printing is completed quickly and easily Installing the Copy Utility To use the Copy Utility you must first copy the folder including the necessary files to any location 1 Load the Canon Creative CD ROM into the CD ROM driver on your Macintosh 2 Double click on the Copy Utility folder ...

Page 491: ...er and copy it to any location Now you can start the Copy Utility at any time To use the Copy Utility the printer driver and IS Scan scanner driver must also be installed Starting the Copy Utility 1 Turn on the printer and install the scanner cartridge 2 Click the Copy Utility for BJC 3000 folder Note ...

Page 492: ...492 Using the Scanner With Macintosh Using the Copy Utility 3 Click the Copy Utility icon The Copy Utility starts and the main dialog box displays ...

Page 493: ...e type of paper you are using Plain Paper High Resolution Paper or Transparency 5 Set Brightness as necessary Move the slide bar to the right and left to set the brightness 6 Place the image to be copied in the printer then click the Copy button Scanning starts 7 When the message appears remove the scanner cartridge and replace it with a BJ cartridge according to the printing settings 8 Place a bl...

Page 494: ...copy another document with the same settings click the Copy button and follow the instructions on the screen To perform copying with different settings click the Reset button and follow the instructions on the screen Ending the Copy Utility To close the Copy utility click the close box or the Quit button Note Close box ...

Page 495: ...495 Scanner Problems Scanner Problems Scanning Result Is Unsatisfactory Scanner Cannot Be Used With a TWAIN compatible Application Program Other Scanner Problems ...

Page 496: ...sult Is Unsatisfactory Scanned Image Blurred or Distorted Quality of Scanned Image Is Uneven White Portion Becomes Grayish Parts of an Image Missing or Not Aligned Properly Image Contains Unexpected Colors or Is Too Light or Too Dark ...

Page 497: ...anning holder is bound to get dirty Clean the scanning holder using a soft cloth that is dipped in a weak neutral detergent solution and then wipe its wet surface off with a dry soft cloth If the scanning holder is scratched or damaged replace it You can purchase a scanning holder for A4 LTR size images Visit the Canon Web site to find out about accessories and supplies www ccsi canon com CHECK 3 ...

Page 498: ...he precision of the scanned image The greater the number of dots used to draw an image the higher the precision and the quality of the scanned image becomes For a better quality image select a greater number The scanning speed becomes slower and the file size of the scanned image becomes larger when you use a higher resolution Changing the Scanning Mode Changing the Scanning Mode Windows Macintosh...

Page 499: ...eet CHECK 2 DID YOU ADJUST THE BRIGHTNESS AND CONTRAST Depending on the image you scan a white portion is not recognized as white because the scanner detects and scans even the small differences of the density between white and other colors Adjust the brightness and contrast When you are using IS Scan Plus use the online Help When you are using a TWAIN compatible graphics application program see t...

Page 500: ...ner detects and scans even the grades of the density and white may not be recognized as white When you scan a monochrome image always set Black White in the Scanning Mode so the scanner can scan using only two values between white and black For details on how to set Black White in the Scanning Mode use the online Help Changing the Scanning Mode Changing the Scanning Mode Windows Macintosh ...

Page 501: ... image you wish to scan is placed in the proper scanning area CHECK 2 DID YOU SPECIFY THE SCANNING AREA CORRECTLY If the Paper Size setting is smaller than the size of the image you scan parts of the image will be missing If you place the image outside the scanning area parts of the image may not be aligned properly Always check that the image is set within the proper scanning area ...

Page 502: ...TO HIGH COLOR OR TRUE COLOR Check the number of display colors as follows 1 From the Start menu select Settings and then select Control Panel 2 Double click the Display icon then click the Settings tab 3 Check that Colors is set to High Color or True Color in the Colors box Check the Color Depth setting as follows 1 From the Apple menu select Control Panels 2 Select Monitors Sound 3 Check that Tho...

Page 503: ... between the colors displayed on your display and the actual colors in the scanned image You can enable Color Matching when the Scanning Mode is set for Color Check that Color Matching is enabled 1 Click the Custom Setting button 2 Make sure that Color Matching is enabled in the Custom Setting dialog box 1 Select Settings from the Menu screen 2 Make sure that Color Matching is enabled Windows Maci...

Page 504: ...ems Scanner Cannot Be Used With a TWAIN compatible Application Program Cannot Launch IS Scan From Within the TWAIN compatible Graphics Application Program Cannot Transfer to TWAIN compatible Graphics Application Program ...

Page 505: ...EST 32 BIT TWAIN SPECIFICATIONS OR TWAIN SOURCE MANAGER VERSION 1 5 OR LATER When IS Scan is used as a TWAIN interface you must use the latest 32 bit TWAIN compatible graphics application program See the User s Manual for your application program When IS Scan is used as a TWAIN interface you must use the graphics application program that supports the TWAIN Source Manager Version 1 5 or later See t...

Page 506: ...ILE FORMAT TYPE AND RESOLUTION OF THE IMAGE DATA Some TWAIN compatible graphics application programs support specific file format types and resolution settings only For example the resolution settings of some OCR optical character reader application programs are limited to 300 or 400 dpi Check the file format types and resolution settings of the TWAIN compatible graphics application program first ...

Page 507: ...oblems Other Scanner Problems Cannot Install Scanner Driver Does Not Launch With Default Settings Improper Colors Displayed in the Dialog Box Scanning Too Slow Communication Error Occurs Error Message Appears Windows ...

Page 508: ...all the scanner software CHECK 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING The scanner driver installation program may not execute successfully if it is run with other applications running in the background Before you run the installation program again shut down all other application programs CHECK 3 DID YOU SPECIFY THE CORRECT CD ROM DRIVE FOR INSTALLATION If the BJC 3000 splash screen did not c...

Page 509: ...stem is set up CHECK 4 IS THERE A PROBLEM WITH THE CD ROM The Canon Creative CD ROM may be damaged On the Windows desktop double click the My Computer icon then double click the CD ROM icon If Windows cannot read the CD ROM call the Canon Customer Care Center for help Getting Help From Canon Note Windows ...

Page 510: ...raphics application program Previous Settings selected in the Standard Value box under the Custom Settings dialog box may be cleared and standard settings characteristic of the TWAIN compatible program you are using may be used when launching IS Scan To use the settings selected in the Custom Settings dialog box when launching IS Scan follow these steps 1 Select Save Settings File from the Setting...

Page 511: ...rs of your computer 1 From the Start menu select Settings and then select Control Panel 2 Double click the Display icon then click the Settings tab 3 Check that the Colors setting is High Color or True Color in the Colors box Or you may be able to solve the problem by minimizing the IS Scan window and then return to the original size Check the Color Depth setting 1 From the Apple menu select Contr...

Page 512: ...REQUIRED In order to scan an image your computer must be able to receive a large amount of data Therefore the scanning speed varies according to the performance of the computer To shorten the time required for scanning Use the appropriate resolution setting Make sure that the resolution is not set higher than you require Use the prescanning capability ...

Page 513: ...printer is plugged in and ready CHECK 3 ARE YOU USING THE USB INTERFACE RUNNING UNDER WINDOWS 98 When using the USB interface running under Windows 98 a communication error may occur if the Hardware acceleration setting is Full To solve the problem follow these steps 1 Double click the System icon in the Control Panel for Windows 2 When the System Properties window is displayed click the Performan...

Page 514: ...canner Problems Other Scanner Problems Error Message Appears CHECK REFER TO THE ONLINE HELP From the main IS Scan screen select Contents from the Help menu or press F1 Open the online Help Windows Macintosh ...

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