Canon 2234B014 - FAXPHONE L90 B/W Laser Reference Manual Download Page 120

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8-1

Before Using the
Machine

Document and Paper

Sending and
Receiving

Copying

Printing

System Manager
Settings

Maintenance

Troubleshooting

Appendix

Table of Contents

Index

8 Troubleshooting

Clearing Jams....................................................................................................8-3

Document Jams ............................................................................8-3

Paper Jams ......................................................................................8-5

LCD Messages .................................................................................................8-10

Error Codes .....................................................................................................8-16

If <LOAD CORRECT PAPER> is displayed ......................................................8-18

Re-Loading the Paper .............................................................. 8-18

Changing the Paper Size Setting ......................................... 8-18

General Problems ...........................................................................................8-19

Paper Feeding Problems ................................................................................8-20

Summary of Contents for 2234B014 - FAXPHONE L90 B/W Laser

Page 1: ...ng and Receiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix How to Use This Guide Table of Contents Index Reference Guide Please read this guide before operating this product After you finish reading this guide store it in a safe place for future reference ...

Page 2: ...obat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it from the Adobe Systems Incorporated website http www adobe com Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please co...

Page 3: ...Keys p 3 14 Specify a recipient with a two digit code Coded Speed Dialing Codes p 3 14 Specify multiple recipients as a group Group Dialing p 3 15 Look up a particular recipient Address Book Search p 3 15 Redial when the line is busy Redialing p 3 19 Send documents to multiple recipients Broadcasting p 3 30 Receive faxes in memory without printing out Memory Lock Reception p 3 25 Reject faxes with...

Page 4: ...tically upon request Polling p 3 31 Send a fax to be relayed to other fax machines Relay p 3 33 Select a scan mode depending on the type of image Image Quality p 4 3 Adjust the density level of scanned images Density p 4 3 Enlarge or reduce copied images Zoom Ratio p 4 4 Print a document from a PC Printing p 5 2 Sort printouts by page order Collate Printing p 5 3 Restrict the use of the machine wi...

Page 5: ...Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index Table of Contents Manuals for the Machine i Things You Can Do ii How to Use This Guide xv Using the Top Page xv Using the Chapter Topic List xvi Legal Notices xviii 1 Before Using the Machine 1 1 Machine Components 1 3 Operation Panel 1 6 Operation Panel 1 6 ...

Page 6: ... Appendix Table of Contents Index LCD Standby Mode 1 9 Fax Mode 1 9 Copy Mode 1 9 Handset 1 10 Maintaining the Handset 1 10 Toner Cartridge 1 11 Maintaining the Toner Cartridge 1 12 Telephone Line Setting 1 13 Setting the Telephone Line Type 1 13 Timer Settings 1 14 Setting the Sleep Mode 1 14 Setting Daylight Saving Time 1 15 2 Document and Paper 2 1 Document Requirements 2 2 ...

Page 7: ... Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index Scanning Area 2 3 Loading Documents 2 4 Paper Requirements 2 5 Printable Area 2 7 Loading Paper 2 8 Loading Envelopes 2 8 Setting Paper Size and Type 2 11 3 Sending and Receiving 3 1 Basic Sending Method 3 5 Scan Settings 3 6 Image Quality 3 6 Density 3 6 ...

Page 8: ...Editing One Touch Speed Dialing Keys Coded Speed Dialing Codes 3 7 Storing Editing Group Dialing 3 10 Specifying Recipients 3 14 Using One Touch Speed Dialing Keys 3 14 Using Coded Speed Dialing Codes 3 14 Group Dialing 3 15 Using Address Book Key 3 15 Manual Sending 3 17 Fax Dialing Features 3 18 Switching Temporarily to Tone Dialing 3 18 Redialing 3 19 Checking Dialing Line 3 20 Dialing an Overs...

Page 9: ...tents Index Receiving Features 3 23 FAX TEL Optional Settings 3 23 DRPD Optional Settings 3 24 Manual Reception 3 24 Memory Reception 3 25 Memory Lock Reception 3 25 Remote Reception 3 27 Selecting the Receive Mode for Printing 3 28 Reception Restriction 3 28 Printing Received Documents 3 29 Advanced Features 3 30 Broadcasting 3 30 Delayed Sending 3 30 Polling 3 31 Relay 3 33 Canceling TX RX Jobs ...

Page 10: ...nance Troubleshooting Appendix Table of Contents Index Checking and Deleting TX RX Jobs 3 35 Checking Transmission Reception Results 3 35 Checking and Deleting Fax Documents Stored in Memory 3 35 4 Copying 4 1 Basic Copying Method 4 2 Scan Settings 4 3 Image Quality 4 3 Density 4 3 Zoom Ratio 4 4 Canceling Copy Jobs 4 5 5 Printing 5 1 Printing Documents 5 2 ...

Page 11: ...nts Index Advanced Printing Features 5 3 Collate Printing 5 3 Checking and Deleting Jobs 5 4 Checking and Deleting Print Jobs 5 4 6 System Manager Settings 6 1 Specifying the System Manager Settings 6 2 Restricting Access to Destinations 6 3 Confirming Entered Fax Numbers 6 3 Restricting Redial 6 3 7 Maintenance 7 1 Cleaning the Machine 7 2 Exterior 7 2 Interior 7 2 Fuser Roller 7 6 Scanning area ...

Page 12: ... Table of Contents Index Replacing the Toner Cartridge 7 8 Redistributing Toner 7 8 Replacing the Toner Cartridge with a New One 7 12 Recycling Used Cartridges 7 17 The Clean Earth Campaign 7 17 U S A PROGRAM 7 18 CANADA PROGRAM CANADA PROGRAMME 7 20 Transporting the Machine 7 23 8 Troubleshooting 8 1 Clearing Jams 8 3 Document Jams 8 3 Paper Jams 8 5 LCD Messages 8 10 Error Codes 8 16 ...

Page 13: ...OAD CORRECT PAPER is displayed 8 18 Re Loading the Paper 8 18 Changing the Paper Size Setting 8 18 General Problems 8 19 Paper Feeding Problems 8 20 Sending Receiving Problems 8 21 Sending Problems 8 21 Receiving Problems 8 24 Copying Problems 8 30 Printing Problems 8 32 Telephone Problems 8 35 If a Power Failure Occurs 8 36 If You Cannot Solve a Problem 8 37 Customer Support U S A 8 37 Customer S...

Page 14: ...shooting Appendix Table of Contents Index 9 Appendix 9 1 Machine Settings 9 3 Printing USER DATA LIST 9 3 Accessing the Setting Menu 9 3 Setting Menu 9 5 PAPER SETTINGS 9 5 VOLUME CONTROL 9 5 COMMON SETTINGS 9 6 COPY SETTINGS 9 6 FAX SETTINGS 9 7 ADDRESS BOOK SET 9 12 PRINTER SETTINGS 9 13 TIMER SETTINGS 9 14 ADJUST CLEANING 9 15 REPORT SETTINGS 9 15 SYSTEM SETTINGS 9 17 ...

Page 15: ...em Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index Summary of Reports and Lists 9 19 Printing Reports Automatically 9 20 TX REPORT 9 20 RX REPORT 9 21 ACTIVITY REPORT 9 22 Printing Reports and Lists Manually 9 24 Checking Remaining Memory 9 25 Checking Print and Scan Counts 9 26 Glossary 9 27 Index 9 33 ...

Page 16: ...Paper Sending and Receiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix How to Use This Guide Table of Contents Index Reference Guide Please read this guide before operating this product After you finish reading this guide store it in a safe place for future reference Returns to the last page opened Displays the previous or next page Returns to the top page Displa...

Page 17: ... 3 4 5 6 7 8 9 Back Previous Next TOP 1 1 Before Using the Machine Document and Paper Sending and Receiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index 1 Before Using the Machine Machine Components 1 3 Operation Panel 1 6 Operation Panel 1 6 LCD Standby Mode 1 9 Fax Mode 1 9 Copy Mode 1 9 Handset 1 10 Maintaining the Handset 1 10 Toner Cart...

Page 18: ...p in mind when using the machine Indicates a warning that may lead to death or serious injury if not observed Explains how to avoid actions that could injure you or damage your machine Explains operating restrictions and how to avoid minor difficulties In addition this guide uses distinctive notations to identify keys and information in the LCD The keys you press appear in square brackets Stop Res...

Page 19: ...ghts reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Disclaimer The information in this document is subject to change without notice CANON IN...

Page 20: ...ing System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index 1 Before Using the Machine Machine Components 1 3 Operation Panel 1 6 Operation Panel 1 6 LCD Standby Mode 1 9 Fax Mode 1 9 Copy Mode 1 9 Handset 1 10 Maintaining the Handset 1 10 Toner Cartridge 1 11 Maintaining the Toner Cartridge 1 12 ...

Page 21: ...and Paper Sending and Receiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index Telephone Line Setting 1 13 Setting the Telephone Line Type 1 13 Timer Settings 1 14 Setting the Sleep Mode 1 14 Setting Daylight Saving Time 1 15 ...

Page 22: ... Contents Machine Components A Document feeder tray Holds documents B Document feeder tray extension Extension for the document feeder tray C Paper delivery tray Outputs printouts D Paper delivery tray extension Extension for the paper output tray E Toner cover Open it when replacing the toner cartridge or removing jammed paper F Notch Used to open the toner cover G Operation panel Controls the ma...

Page 23: ...ocument delivery tray extension Extension for the document delivery tray I Document delivery tray Outputs scanned documents Part of paper stack cover J ADF Automatic Document Feeder Feeds documents automatically into the machine for scanning K Document release lever Releases jammed document L Paper stack cover Protects paper supply in the machine from dirt and dust M Document guides Adjust to the ...

Page 24: ...ontents N Handset For using the machine as a telephone or sending receiving faxes remotely O Handset cradle Cradle for the handset P Power socket Connect the power cord Q Handset cable retainer Hook the handset cable to retain the slack R Line jack Connect the telephone cable S External device jack Connect an external device if necessary T Handset jack Connect the handset U USB port Connect the US...

Page 25: ...r group dialing B LCD display Displays messages and prompts during operation Also displays selections text and numbers when adjusting settings C key Press to decrease the value for various settings Also press to see the previous item in the menu D key Press to increase the value for various settings Also press to see the next item in the menu E Energy Saver key Press to set or cancel the Sleep mod...

Page 26: ...itch to the Copy mode K Clear key Press to clear entered alphanumeric characters L Stop Reset key Press to stop a current job or to return the machine to the standby mode Also press to switch to the Fax mode when the machine is in the Copy mode M Start key Press to start scanning documents for sending or copying N Processing Data indicator Flashes while sending or receiving faxes Lights when the m...

Page 27: ...dress Book key Press to search pre registered destinations under one touch speed dialing keys or coded speed dialing codes by name R Coded Dial key Press to specify recipients registered under coded speed dialing S Image Quality key Press to select image quality for copy or fax T Hook key Press when you want to dial without lifting up the handset or the handset of the external telephone U Redial k...

Page 28: ... F a x O n l y S T A N D A R D A Date Time B Receive mode C Image quality Copy Mode L T R 1 0 0 T E X T P H O T O 1 A Zoom ratio B Paper size C Quantity D Density E Image quality When you connect the power cord the LCD displays PLEASE WAIT first and then displays INITIALIZING until the standby display appears It is also possible to see the standby display without having INITIALIZING shown If the m...

Page 29: ...set The handset is used to use the machine as a telephone and a fax machine and to receive faxes manually For how to install the handset see Before FAX Setting in the Starter Guide Maintaining the Handset Do not leave the handset exposed to direct sunlight Do not install the handset in hot or humid conditions Do not spray aerosol polish on the handset as it may cause damage Use a damp cloth to wip...

Page 30: ...pending on the type of documents printed If your average document contains a lot of graphics tables or charts the life of the toner cartridge will be shorter as they consume more toner When you are replacing a toner cartridge be sure to use a toner cartridge designed for this product To purchase the Canon genuine replacement toner cartridge contact your local Canon dealer or Canon Customer Care Ce...

Page 31: ...utter on the toner cartridge Print quality may deteriorate if the drum surface is exposed to light or is damaged Always hold the toner cartridge by its handle to avoid touching the drum protective shutter Do not stand the toner cartridge on end and do not turn it upside down If toner becomes caked in the toner cartridge it may become impossible to free it even by shaking the toner cartridge If the...

Page 32: ...one Line Type The default setting is TOUCH TONE 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 3 Press or to select USER SETTINGS then press OK 4 Press or to select TEL LINE TYPE then press OK 5 Press or to select the telephone line type then press OK TOUCH TONE Tone dialing ROTARY PULSE Pulse dialing If you do not know the type of telephone line you use contact your local telephone ...

Page 33: ...ments You can also enter values using numeric keys The default setting is 5 minutes 6 Press Stop Reset to return to the standby mode Energy Saver lights green when the machine enters the Sleep mode To resume the normal mode from the Sleep mode press Energy Saver on the operation panel To enter the Sleep mode manually press Energy Saver on the operation panel The machine will not enter the Sleep mo...

Page 34: ...me The default setting is OFF 1 Press Menu 2 Press or to select TIMER SETTINGS then press OK 3 Press or to select DAYLIGHT SV TIME then press OK 4 Press or to select ON then press OK 5 Press or to select START DATE TIME then press OK 6 Press or to select MONTH then press OK 7 Press or to select the month then press OK 8 Press or to select WEEK then press OK 9 Press or to select the week then press...

Page 35: ...ance Troubleshooting Appendix Index Table of Contents 14 Press or to select MONTH then press OK 15 Press or to select the month then press OK 16 Press or to select WEEK then press OK 17 Press or to select the week then press OK 18 Press or to select DAY then press OK 19 Press or to select the day then press OK 20 Press Stop Reset to return to the standby mode ...

Page 36: ...ving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index 2 Document and Paper Document Requirements 2 2 Scanning Area 2 3 Loading Documents 2 4 Paper Requirements 2 5 Printable Area 2 7 Loading Paper 2 8 Loading Envelopes 2 8 Setting Paper Size and Type 2 11 ...

Page 37: ...size sheets Max 10 Legal size sheets or the stack height of 1 4 5 mm 17 to 28 lb bond 64 to 105 g m2 If using fine art paper it should be 0 004 in 0 1 mm or thicker per sheet Do not place the document in the ADF until the glue ink or correction fluid on the document is completely dry To prevent document jams do not use any of the following Wrinkled or creased paper Carbon paper or carbon backed pa...

Page 38: ...Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents Scanning Area Make sure your document s text and graphics fall within the shaded area in the following diagram Note that the margin widths listed are approximate and there may be slight variations in actual use ...

Page 39: ...nting System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents Loading Documents 1 Adjust the slide guides to the width of the documents 2 Fan the document stack and even the edges 3 Insert the document top edge first in the ADF with the printed side facing up The document is ready for scanning ...

Page 40: ... m2 paper Only for PC printing Paper Type Setting Paper Type Weight Plain Paper Plain paper 17 to 24 lb bond 64 to 90 g m2 Plain Paper L Heavy Paper Heavy paper 28 to 34 lb bond 105 to 128 g m2 Heavy Paper H Transparency Transparencies The default paper size is LTR If you use a different paper size you must change the paper size settings See Setting Paper Size and Type on p 2 11 For transparencies...

Page 41: ... paper is free from dust lint and oil stains Be sure to test paper before purchasing large quantities Store all paper wrapped and on a flat surface until ready for use Keep opened packs in their original packaging in a cool dry location Store paper at 64 4 F 75 2 F 18 C 24 C 40 60 relative humidity Use only the transparencies designed for laser printers Canon recommends you to use Canon type trans...

Page 42: ...eiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents Printable Area The shaded area indicates the approximate printable area of LTR paper and envelope Note that the margin widths listed are approximate and there may be slight variations in actual use ...

Page 43: ...set the correct envelope size in the printer driver See Online Help To prevent jams do not use the following Envelopes with windows holes perforations cutouts and double flaps Envelopes made with special coated paper or deeply embossed paper Envelopes with peel off sealing strips Envelopes with letters enclosed 1 Place the stack of envelopes on a firm flat surface and press down firmly on the edge...

Page 44: ...ing Printing System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents 2 Lift the paper stack cover and pull it out completely Make sure the back end of the cover does not catch the front paper guide 3 Pull out the paper guide rail 4 Insert the envelope stack with the print side facing up ...

Page 45: ...the side paper guides to the size of the stack If the paper guides are not adjusted correctly for the size of the envelopes the quality of your printouts may be adversely affected 6 Push back the paper guide rail to the front edge of the stack 7 Pinch and slide the front paper guide to match the envelope size 8 Insert the paper stack cover Make sure the back end of the cover does not catch and low...

Page 46: ...owing paper sizes LTR LGL A4 OFICIO BRAZIL OFICIO MEXICO OFICIO FOLIO GOVERNMENT LETTER GOVERNMENT LEGAL and FOOLSCAP The available paper size will vary depending on the country where the unit was purchased 6 Press OK 7 Press or to select PAPER TYPE then press OK 8 Press or to select the paper type then press OK You can select from the following paper types PLAIN PAPER or PLAIN PAPER L 1 for Plain...

Page 47: ...ng System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index 3 Sending and Receiving Basic Sending Method 3 5 Scan Settings 3 6 Image Quality 3 6 Density 3 6 Storing Editing Address Book 3 7 Storing Editing One Touch Speed Dialing Keys Coded Speed Dialing Codes 3 7 Storing Editing Group Dialing 3 10 ...

Page 48: ...pendix Table of Contents Index Specifying Recipients 3 14 Using One Touch Speed Dialing Keys 3 14 Using Coded Speed Dialing Codes 3 14 Group Dialing 3 15 Using Address Book Key 3 15 Manual Sending 3 17 Fax Dialing Features 3 18 Switching Temporarily to Tone Dialing 3 18 Redialing 3 19 Checking Dialing Line 3 20 Dialing an Overseas Number With Pauses 3 20 Basic Receiving Method 3 22 ...

Page 49: ...Table of Contents Index Receiving Features 3 23 FAX TEL Optional Settings 3 23 DRPD Optional Settings 3 24 Manual Reception 3 24 Memory Reception 3 25 Memory Lock Reception 3 25 Remote Reception 3 27 Selecting the Receive Mode for Printing 3 28 Reception Restriction 3 28 Printing Received Documents 3 29 Advanced Features 3 30 Broadcasting 3 30 Delayed Sending 3 30 Polling 3 31 Relay 3 33 ...

Page 50: ...Sending and Receiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index Canceling TX RX Jobs 3 34 Checking and Deleting TX RX Jobs 3 35 Checking Transmission Reception Results 3 35 Checking and Deleting Fax Documents Stored in Memory 3 35 ...

Page 51: ... procedure to send faxes 1 Make sure the LCD shows the fax mode If the LCD shows the copy mode press Stop Reset 2 Set documents Insert the document top edge first in the ADF with the printed side facing up See Loading Documents on p 2 4 3 Enter the fax number with the numeric keys You can also specify the fax number with one touch speed dialing keys coded speed dialing codes or Address Book key Se...

Page 52: ...Menu FAX SETTINGS USER SETTINGS STANDARD SETTINGS DENSITY or IMAGE QUALITY See STANDARD SETTINGS on p 9 7 Image Quality The default setting is STANDARD 1 Press Image Quality 2 Press or to select the resolution then press OK STANDARD for most text only documents 200 x 100 dpi FINE for fine print documents the resolution is twice that of STANDARD 200 x 200 dpi PHOTO for documents that contain photog...

Page 53: ...sing Coded Dial followed by two digit code You can register up to 100 coded speed dialing codes Using Group Dialing p 3 15 You can specify up to 15 groups of fax telephone numbers registered in one touch speed dialing keys You can register up to 50 fax telephone numbers in a group Using Address Book Key p 3 15 You can specify fax telephone numbers by pressing Address Book and searching a fax telep...

Page 54: ...en press OK 0 1 2 X X X X X X X _ T E L N U M B E R E N T R Y Ex Press Pause to enter a pause See Dialing an Overseas Number With Pauses on p 3 20 7 Press or to select ON then press OK If no subaddress or password is required press or to select OFF then press OK And press Stop Reset to return to the standby mode 8 Enter the subaddress number you register max 20 digits with the numeric keys then pr...

Page 55: ...ded Dial followed by the two digit code 5 Press repeatedly to go to the character you want to change then press Clear To delete the entire entry press and hold Clear 6 Enter a new character with the numeric keys then press OK 7 Press repeatedly to go to the wrong digit then press Clear to delete it To delete the entire entry press and hold Clear 8 Enter a new number with the numeric keys then pres...

Page 56: ...dialing code by pressing the corresponding one touch speed dialing key or Coded Dial followed by the two digit code 5 Press OK 6 Press and hold Clear to delete the entire entry then press OK If you delete the fax number the registered name is cleared automatically 7 Press Stop Reset to return to the standby mode Storing Editing Group Dialing The recipients must be registered in one touch speed dia...

Page 57: ... dialing key To enter a recipient stored under a coded speed dialing code press Coded Dial then enter the two digit code with the numeric keys For multiple entries press Coded Dial between each entry You can review the destinations which have been already entered with or 7 Press Stop Reset to return to the standby mode Adding New Recipients to Group 1 Press Menu 2 Press or to select ADDRESS BOOK S...

Page 58: ...ss or to display the recipient you want to delete from the group then press Clear Repeat this step if you want to delete another recipient 7 Press OK 8 Press Stop Reset to return to the standby mode Changing Group Name 1 Press Menu 2 Press or to select ADDRESS BOOK SET then press OK 3 Press or to select GROUP DIAL then press OK 4 Press or to select a group to edit then press OK You can specify a g...

Page 59: ...elect GROUP DIAL then press OK 4 Press or to select a group to delete then press OK You can specify a group to edit by pressing the corresponding one touch speed dialing key 5 Press OK 6 Press Clear repeatedly until all recipients are deleted then press OK When you delete all recipients the registered name is cleared automatically If you press Clear excessively the display returns to ADDRESS BOOK ...

Page 60: ...ant to adjust the image quality and density see Scan Settings on p 3 6 2 Press the desired one touch speed dialing keys 01 to 15 If you pressed a wrong key press Stop Reset and try again 0 1 2 3 X X X X X X 0 5 C A N O N Ex 3 Press Start Using Coded Speed Dialing Codes You can specify up to 100 recipients using coded speed dialing codes To use this feature you must register recipients in coded spe...

Page 61: ...nd perform step 2 again 3 Press Start Using Address Book Key Address Book search enables you to search for a particular recipient registered in the machine This is useful when you forget which one touch speed dialing key or coded speed dialing code the recipient you want is registered under You can either go through all the recipients registered in the machine LIST or look up a particular one by t...

Page 62: ... Up a Recipient 1 Set documents If you want to adjust the image quality and density see Scan Settings on p 3 6 2 Press Address Book If no recipient is registered for speed dialing NOT REGISTERED is displayed 3 Press or to select SEARCH then press OK 4 Use the numeric keys to enter up to 10 first characters of the recipient s name then press OK S E A R C H A C A N O N Ex Press to switch between inp...

Page 63: ...l telephone to the machine see Before FAX Setting in the Starter Guide 2 Set documents If you want to adjust the image quality and density see Scan Settings on p 3 6 3 Press Hook or pick up the handset or the handset of your external telephone 4 Dial the recipient s fax telephone number Make sure to confirm the dial tone before entering a fax number If you enter the number before the dial tone can...

Page 64: ...alk to the other party you will need to connect an external telephone to the machine 1 Press Hook Make sure to confirm the dial tone before entering a fax number If you enter the number before the dial tone can be heard the call may not be connected or the wrong number may be dialed 2 Use the numeric keys to dial the required information service 3 When the recorded message of the information servi...

Page 65: ...Press Redial 3 Press Start When RESTRICT REDIAL is set to ON in the ACCESS TO DEST of the SYSTEM SETTINGS menu redialing is not available Redialing Automatically The default settings are as follows AUTO REDIAL ON REDIAL TIMES 2TIMES REDIAL INTERVAL 2MIN 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 3 Press or to select TX SETTINGS then press OK 4 Press or to select AUTO REDIAL then ...

Page 66: ...ress Menu 2 Press or to select FAX SETTINGS then press OK 3 Press or to select TX SETTINGS then press OK 4 Press or to select DIALING LINE CHCK then press OK 5 Press or to select ON then press OK 6 Press Stop Reset to return to the standby mode Dialing an Overseas Number With Pauses When you dial or register an overseas number you may need to insert a pause within the number Make sure the LCD show...

Page 67: ...ng System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents 4 Use the numeric keys to dial the country code the area code and the fax telephone number of the recipient 5 If necessary press Pause to enter a pause at the end of the number The letter P appears at the end of the fax number 6 Press Start ...

Page 68: ...ecords voice messages DRPD Distinctive Ring Pattern Detection Distinguishes between fax and voice calls using distinctive ring patterns Select the ring pattern assigned by your telephone company For optional settings see DRPD Optional Settings on p 3 24 FAX TEL Switches between fax and voice calls automatically if the handset or an external telephone is connected to the machine For optional settin...

Page 69: ... SETTINGS then press OK 3 Press or to select RX SETTINGS then press OK 4 Press or to select FAX TEL OPT SET then press OK 5 For RING START TIME press or the numeric keys to specify the duration 4 to 30 seconds for which the machine attempts to detect the fax tone before it starts ringing then press OK If the machine receives a fax the machine does not ring and switches to the receive mode automati...

Page 70: ...u 2 Press or to select FAX SETTINGS then press OK 3 Press or to select RX SETTINGS then press OK 4 Press or to select DRPD SELECT FAX then press OK 5 Press or to select a ring pattern then press OK NORMAL RING DOUBLE RING SHORT SHORT LONG SHORT LONG SHORT OTHER RING TYPE 6 Press Stop Reset to return to the standby mode Manual Reception When you select MANUAL in RX MODE follow the procedure below t...

Page 71: ... number of pages that the machine s memory can store differs depending on the other party s machine Once the pages are printed they are deleted from the memory If the memory becomes full you will not be able to receive the remaining pages Contact the other party and ask them to resend the remaining pages of the fax Memory Lock Reception You can set the machine to store all documents in memory with...

Page 72: ... you want to specify MEMORY RX TIME press or to select MEMORY RX TIME then press OK If you do not need to set the timer for memory lock skip to step 12 9 Press or to select ON then press OK 10 For MEM RX START TIME use the numeric keys to enter the start time in 24 hour military time format then press OK M E M R X S T A R T T I M E 0 0 0 0 Ex 11 For MEM RX END TIME use the numeric keys to enter th...

Page 73: ... want to change the default remote reception ID of 25 1 Press Menu 2 Press or to select FAX SETTINGS then press OK 3 Press or to select RX SETTINGS then press OK 4 Press or to select REMOTE RX then press OK 5 Press or to select ON then press OK 6 Use the numeric keys to enter a new remote reception ID a combination of two characters using 0 to 9 then press OK 7 Press Stop Reset to return to the st...

Page 74: ...SETTINGS then press OK 4 Press or to select RX PRINT then press OK 5 Press or to select desired printing method then press OK MEMORY RX Prints after all the pages of the document are received PRINT RX Prints each page as it is received 6 Press Stop Reset to return to the standby mode Reception Restriction You can reject incoming faxes from the senders who do not transmit their fax numbers to your ...

Page 75: ...u 2 Press or to select FAX SETTINGS then press OK 3 Press or to select PRINTER SETTINGS then press OK 4 Press or to select RX REDUCTION then press OK 5 Press or to select desired setting then press OK ON Reduces the documents automatically depending on the length of the documents OFF Prints documents on a paper without reducing the size CUT Cuts off the end of a document that does not fit on one p...

Page 76: ...nt in the group is counted as a separate dialing If you frequently send documents to multiple recipients it is recommended that you store those recipients as a group 1 Set documents 2 Press Add Mode 3 Press or to select BROADCAST then press OK 4 Specify the destination Use the numeric keys one touch speed dialing keys coded speed dialing codes or Address Book key to specify recipients Be sure to p...

Page 77: ... pressing Add Mode BROADCAST Sends the same document to multiple recipients at a time See Broadcasting on p 3 30 POLLING RX Retrieve documents stored in remote machines for polling See Polling Receiving on p 3 32 RELAY Sends a document to be relayed to other recipients See Relay on p 3 33 6 Press Start to scan the document for the delayed sending Polling Polling Sending Polling sending enables you...

Page 78: ...t Polling Receiving Polling receiving enables you to retrieve documents stored in remote machines for polling 1 Press Add Mode 2 Press or to select POLLING RX then press OK 3 Use the numeric keys one touch speed dialing keys coded speed dialing codes or Address Book key to enter a destination then press OK If the recipient sets a subaddress and or password you also need to set the same subaddress ...

Page 79: ... the document is handled after it reaches the relay station depends on what function is registered in the station s subaddress 1 Set documents 2 Press Add Mode 3 Press or to select RELAY then press OK 4 Use the numeric keys one touch speed dialing key coded speed dialing or Address Book key to specify the relay station then press OK 5 Use the numeric keys to enter the relay station s subaddress up...

Page 80: ...ng Printing System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents Canceling TX RX Jobs Follow the procedure below to cancel an ongoing job sending or receiving 1 Press Stop Reset 2 When the CANCEL DURING TX RX message appears press to select YES Y E S N O C A N C E L D U R I N G T X R X ...

Page 81: ...OG then press OK 3 Press or to view the required transmission reception result 4 Press Stop Reset to return to the standby mode Checking and Deleting Fax Documents Stored in Memory 1 Press System Monitor 2 Press or to select TX STATUS then press OK 3 Press or to scroll through the job list and check the status of the fax jobs If you want to delete the job go to step 4 Otherwise press Stop Reset to...

Page 82: ...ine Document and Paper Sending and Receiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index 4 Copying Basic Copying Method 4 2 Scan Settings 4 3 Image Quality 4 3 Density 4 3 Zoom Ratio 4 4 Canceling Copy Jobs 4 5 ...

Page 83: ...ting Appendix Index Table of Contents Basic Copying Method Follow this procedure to make a copy 1 Set documents For documents you can copy see Document Requirements on p 2 2 2 Press Copy The copy mode automatically resets to the fax mode after one minute of inactivity or when you press Stop Reset 3 Use the numeric keys to enter the desired copy quantity 1 to 99 4 Press Start ...

Page 84: ... select the document type TEXT for text documents PHOTO for documents that contain fine text or photos TEXT PHOTO for documents that contain text and photos When you press Stop Reset the setting will be canceled If you want to keep the settings set the image quality as following Menu COPY SETTINGS STANDARD SETTINGS IMAGE QUALITY Press or to select the desired document type Copy density automatical...

Page 85: ...Stop Reset the setting will be canceled If you want to keep the settings set the density as following Menu COPY SETTINGS STANDARD SETTINGS DENSITY MANUAL See STANDARD SETTINGS on p 9 6 Zoom Ratio You can reduce or enlarge images by any copy ratio in 1 increments The available copy ratios are from 50 to 200 The default setting is 100 1 Press Copy 2 Press or to adjust the zoom ratio then press OK to...

Page 86: ...ting System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents Canceling Copy Jobs Follow this procedure to cancel an outgoing job 1 Press Stop Reset 2 When the CANCEL COPYING message appears press to select YES Y E S N O C A N C E L C O P Y I N G The job is canceled and the copy quantity is reset ...

Page 87: ... Paper Sending and Receiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index 5 Printing Printing Documents 5 2 Advanced Printing Features 5 3 Collate Printing 5 3 Checking and Deleting Jobs 5 4 Checking and Deleting Print Jobs 5 4 ...

Page 88: ... driver is installed To check if the driver is installed see Software Settings with Computer in the Starter Guide For details on the printer driver settings see Online Help How to display the print screen or items on the screen may vary depending on your application and or OS 1 From an open document on an application click File Print 2 Select the printer icon for the machine Canon L90 L160 L230 UF...

Page 89: ...print documents collated into sets arranged in page order For example when printing multiple copies of a 3 page document the print order is 1 2 3 1 2 3 and so on 1 From an open document on an application click File Print 2 Select the printer icon for the machine Canon L90 L160 L230 UFRII LT then click Preferences or Properties to open the dialog box 3 Click the Finishing tab 4 For Finishing select...

Page 90: ...icator is turned on When the Processing Data indicator is turned off all print jobs are erased from the memory Checking and Deleting Print Jobs 1 Press System Monitor 2 Press or to select PRINT STATUS then press OK 3 Press or to scroll through the job list and check the status of the print jobs If you want to delete the job go to step 4 Otherwise press Stop Reset to return to the standby mode 4 Pr...

Page 91: ... Sending and Receiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index 6 System Manager Settings Specifying the System Manager Settings 6 2 Restricting Access to Destinations 6 3 Confirming Entered Fax Numbers 6 3 Restricting Redial 6 3 ...

Page 92: ...aced on storing or changing the System Settings 1 Press Menu 2 Press or to select SYSTEM SETTINGS then press OK If the System Password has been set enter the System Password using the numeric keys then press OK 3 Press or to select SYS MANAGER INFO then press OK 4 Press or to select SYSTEM PASSWORD then press OK 5 Use the numeric keys to enter a number up to seven digits then press OK If you make ...

Page 93: ...ress or to select SYSTEM SETTINGS then press OK If the System Password has been set enter the System Password using the numeric keys then press OK 3 Press or to select ACCESS TO DEST then press OK 4 Press or to select CONFIRM FAX NO then press OK 5 Press or to select ON or OFF then press OK OFF The confirmation screen does not appear ON The confirmation screen appears when you enter a fax number u...

Page 94: ...ceiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents 3 Press or to select ACCESS TO DEST then press OK 4 Press or to select RESTRICT REDIAL then press OK 5 Press or to select ON or OFF then press OK 6 Press Stop Reset to return to the standby mode ...

Page 95: ...endix Table of Contents Index 7 Maintenance Cleaning the Machine 7 2 Exterior 7 2 Interior 7 2 Fuser Roller 7 6 Scanning area 7 6 Replacing the Toner Cartridge 7 8 Redistributing Toner 7 8 Replacing the Toner Cartridge with a New One 7 12 Recycling Used Cartridges 7 17 The Clean Earth Campaign 7 17 U S A PROGRAM 7 18 CANADA PROGRAM CANADA PROGRAMME 7 20 Transporting the Machine 7 23 ...

Page 96: ... such as thinners benzene acetone or any other chemical cleaner to clean the machine These can damage the machine components When you disconnect the power cord the documents stored in memory will be erased To check the jobs stored in memory see the following Checking and Deleting Fax Documents Stored in Memory on p 3 35 Checking and Deleting Print Jobs on p 5 4 Exterior 1 Disconnect the power cord...

Page 97: ...y tray without folding the extension first 3 Open the toner cover by the notch A 4 Remove the toner cartridge Do not touch the rollers and parts which have labels CAUTION Hot surface avoid contact on They become very hot during use To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter on the toner cartridge...

Page 98: ...to remove any toner or paper debris from the machine s interior Do not touch the fixing assembly A as it becomes very hot during use Do not touch the pins B or the transfer roller C as this can damage the machine If loose toner comes into contact with your skin or clothing wash with cold water Warm water will set the toner 6 Hold the toner cartridge by its handle A 7 The arrow A on the toner cartr...

Page 99: ...oting Appendix Index Table of Contents 8 Insert the toner cartridge so that the guide A on the left side of the toner cartridge fits into the groove inside the machine and slide it down parallel to the guide 9 Push the toner cartridge to make sure it is properly set in the machine 10 Close the toner cover Be careful not to get your fingers caught 11 Reconnect the power cord ...

Page 100: ... approximately 180 seconds 1 Press Menu 2 Press or to select ADJUST CLEANING then press OK 3 Make sure that a sheet of blank LTR paper is in the paper feeder 4 Press or to select FIX UNIT CLEANING then press OK Use standard paper as the cleaning paper Throw away the cleaning paper after use Scanning area Keep the scanning area clean to avoid dirty copies or faxes to be sent If your documents have ...

Page 101: ... in the document delivery slot 4 Gently wipe the scanning glass A and white sheet B with a clean soft lint free cloth moistened with water Do not dampen the cloth too much as this may tear the document or damage the machine 5 After the scanning area becomes dry lift the scanning platform back into place 6 Insert the paper stack cover Make sure the back end of the cover does not catch and lower the...

Page 102: ...ed data will be stored in the memory If you do not have a new toner cartridge and you want to print out the documents immediately set CONT PRINTING in PRINTER SETTINGS in FAX SETTINGS to ON The default setting for CONT PRINTING is OFF We recommend that you set the setting back to OFF after replacing the toner See CONT PRINTING on p 9 11 When CONT PRINTING is set to ON the printed documents may be ...

Page 103: ...Settings Maintenance Troubleshooting Appendix Index Table of Contents 2 Open the toner cover by the notch A 3 Remove the toner cartridge Do not touch the rollers and parts which have labels CAUTION Hot surface avoid contact on They become very hot during use 4 Gently rock the toner cartridge several times to evenly distribute the toner inside ...

Page 104: ...le of Contents 5 Hold the toner cartridge by its handle A Do not open the drum protective shutter A Always hold the toner cartridge by its handle 6 The arrow A on the toner cartridge should be facing away from you and pointing down 7 Insert the toner cartridge so that the guide A on the left side of the toner cartridge fits into the groove inside the machine and slide it down parallel to the guide...

Page 105: ...eceiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents 8 Push the toner cartridge to make sure it is properly set in the machine 9 Close the toner cover Be careful not to get your fingers caught 10 Open the paper delivery tray A and the extension B ...

Page 106: ...er Settings Maintenance Troubleshooting Appendix Index Table of Contents Replacing the Toner Cartridge with a New One 1 Close the paper delivery tray extension A and then the paper delivery tray B itself Do not close the paper delivery tray without folding the extension first 2 Open the toner cover by the notch A 3 Remove the toner cartridge ...

Page 107: ...ings Maintenance Troubleshooting Appendix Index Table of Contents 4 Remove the new toner cartridge from the protective bag Do not open the drum protective shutter A Save the protective bag You may need it later when you remove the toner cartridge from the machine 5 Gently rock the toner cartridge several times to evenly distribute the toner inside ...

Page 108: ...oved seal be careful that your hands or clothes do not get dirty from touching the toner If your hands or clothes get dirty from touching the toner wash them immediately in cold water Do not use hot water If you do the toner may be set permanently Do not pull the seal out at an angle 7 Hold the toner cartridge by its handle A Do not open the drum protective shutter on the toner cartridge Print qua...

Page 109: ... Contents 8 The arrow A on the toner cartridge should be facing away from you and pointing down 9 Insert the toner cartridge so that the guide A on the left side of the toner cartridge fits into the groove inside the machine and slide it down parallel to the guide 10 Push the toner cartridge to make sure it is properly set in the machine 11 Close the toner cover Be careful not to get your fingers ...

Page 110: ...ous TOP 7 16 Before Using the Machine Document and Paper Sending and Receiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents 12 Open the paper delivery tray A and the extension B ...

Page 111: ...ur critical environmental areas Recycling in the Workplace Conserving Environmental Resources Scientific Research and Education Encouraging Outdoors Appreciation The remaining Clean Earth initiatives are supported in the U S through sponsorships of the National Park Foundation the National Wildlife Federation and The Nature Conservancy and in Canada through donations to the World Wildlife Fund Can...

Page 112: ...are not entitled to a tax deduction or rebate for the return of empty cartridges This program may be modified or discontinued without notice U S A PROGRAM Packaging Option A 1 Single Box Return Repackage the empty cartridge utilizing the wrapper and pulp mould end blocks from the new cartridge s box Place the empty cartridge in the box of your new cartridge Seal the box Option B Volume Box Return ...

Page 113: ...t the shipment does not exceed UPS specifications Maximum weight 70 lb 31 8 kg Maximum length 108 in 2 743 mm Maximum girth length 2 x width 2 x height 130 in 3 302 mm If your shipment exceeds the above limits please call 1 800 OK Canon for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authori...

Page 114: ... not already have a delivery scheduled or Take the shipment to your local UPS receiving point CANADA PROGRAM CANADA PROGRAMME Option A Single Box Return Repackage the empty cartridge utilizing the wrapper and pulp mould end blocks from the new cartridge s box Place the empty cartridge in the box of your new cartridge Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochu...

Page 115: ... boxes Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agreement with Canada Post may have their collection b...

Page 116: ...eceiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents For further information about The Clean Earth Campaign in Canada please call or write to Canon 1 800 667 2666 Canon Canada Inc Corporate Customer Relations 6390 Dixie Road Mississauga ON L5T 1P7 ...

Page 117: ...ntents Transporting the Machine Follow this procedure to avoid vibration damage to the machine when transporting it over a long distance 1 Disconnect the power cord and all the cables from the back of the machine 2 Close the paper delivery tray extension A and then the paper delivery tray B itself Do not close the paper delivery tray without folding the extension first 3 Open the toner cover by th...

Page 118: ...oubleshooting Appendix Index Table of Contents 4 Remove the toner cartridge To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter A Always hold the toner cartridge by its handle 5 Close the toner cover Be careful not to get your fingers caught 6 Detach the document feeder tray ...

Page 119: ...opying Printing System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents 7 Fold the document delivery tray extension A and then push the document delivery tray B into the machine Do not open or close the document delivery tray extension without extending the document delivery tray first ...

Page 120: ... Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index 8 Troubleshooting Clearing Jams 8 3 Document Jams 8 3 Paper Jams 8 5 LCD Messages 8 10 Error Codes 8 16 If LOAD CORRECT PAPER is displayed 8 18 Re Loading the Paper 8 18 Changing the Paper Size Setting 8 18 General Problems 8 19 Paper Feeding Problems 8 20 ...

Page 121: ...er Settings Maintenance Troubleshooting Appendix Table of Contents Index Sending Receiving Problems 8 21 Sending Problems 8 21 Receiving Problems 8 24 Copying Problems 8 30 Printing Problems 8 32 Telephone Problems 8 35 If a Power Failure Occurs 8 36 If You Cannot Solve a Problem 8 37 Customer Support U S A 8 37 Customer Support Canada 8 37 ...

Page 122: ...raps of paper from the inside of the machine When removing jammed documents or paper take care not to cut your hands on the edges of the document or paper When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock If you tear the paper remove any t...

Page 123: ...ettings Maintenance Troubleshooting Appendix Index Table of Contents 2 Lift the paper stack cover and pull it out completely Make sure the back end of the cover does not catch the front paper guide 3 Lower the scanning platform A in the document delivery slot 4 Carefully pull out the jammed document 5 Lift the scanning platform back into place ...

Page 124: ...re the back end of the cover does not catch and lower the scanning platform 7 Lower the document release lever back into place Paper Jams When PAPER JAM OPEN TONER COVER appears on the LCD display remove jammed paper from the inside of the machine first then from the paper feeder if necessary 1 Close the paper delivery tray extension A and then the paper delivery tray B itself Do not close the pap...

Page 125: ...ng Appendix Index Table of Contents 2 Open the toner cover by the notch A Always open the toner cover first before removing jammed paper inside the machine 3 Remove the toner cartridge To avoid exposing the toner cartridge to light place it in its protective bag or wrap it in a thick cloth Do not open the drum protective shutter A Always hold the toner cartridge by its handle ...

Page 126: ...e Do not touch the fixing assembly A as it becomes very hot during use Do not touch the pins B or the transfer roller C as this can damage the machine If you tear the paper remove any torn pieces to avoid further jams If loose toner comes into contact with your skin or clothing wash with cold water Warm water will set the toner 5 Hold the toner cartridge by its handle A 6 The arrow A on the toner ...

Page 127: ...x Index Table of Contents 7 Insert the toner cartridge so that the guide A on the left side of the toner cartridge fits into the groove inside the machine and slide it down parallel to the guide 8 Push the toner cartridge to make sure it is properly set in the machine 9 Close the toner cover Be careful not to get your fingers caught 10 Open the paper delivery tray A and the extension B ...

Page 128: ...x Index Table of Contents 11 Lift the paper stack cover and pull it out completely Make sure the back end of the cover does not catch the front paper guide 12 Carefully pull jammed paper from inside the slot If you tear the paper remove any torn pieces to avoid further jams 13 Insert the paper stack cover Make sure the back end of the cover does not catch and lower the scanning platform ...

Page 129: ...ory currently available Action If you need more space wait for the machine to send any documents in memory Also print send or delete any documents stored in memory CANNOT PRINT RX DATA Description The machine temporarily received the fax in memory because an error of some kind has occurred in the machine This error message appears with one of the messages below CLOSE COVER TONER COVER LOAD CORRECT...

Page 130: ...pper limit 131 Action Send the document separately CANNOT USE FUNCTION Description Redialing is not available with Redial This message appears when RESTRICT REDIAL is set to ON in the ACCESS TO DEST of the SYSTEM SETTINGS menu Action Dial the number manually CHECK DOCUMENT Description A document jam may have occurred in the ADF Action Remove the jammed document Description The document is longer t...

Page 131: ...D CORRECT PAPER Description The size of the paper in the paper feeder is different from that of the paper specified in CASSETTE of the PAPER SETTINGS menu Action Load the correct size paper or change the paper size in CASSETTE of the PAPER SETTINGS menu For more information see If LOAD CORRECT PAPER is displayed on p 8 18 LOAD PAPER Description No paper is loaded in the paper feeder Action Load pa...

Page 132: ...g and receiving Wait for the machine to send any documents in memory Also print send or delete any documents stored in memory NOT AVAILABLE Description You pressed the one touch speed dialing key that has already been registered when you are registering group dialing Description You pressed the group dialing that has already been registered when you are registering a one touch speed dialing key Ac...

Page 133: ...TER DATA ERROR CHECK PRINTER Description The data from the PC was not printed Action Check if the software is installed properly or if the printer cable is properly connected Action Check if the memory is full REGISTERING KEY CANNOT REGISTER Description The selected one touch speed dialing key is already used as the group dialing key it is being assigned to Action Select a different one touch spee...

Page 134: ...dge in the machine For details see Set Up the Machine in the Starter Guide TONER LOW PREPARE NEW TONER Description The toner is running low Action Redistribute toner in the toner cartridge See Redistributing Toner on p 7 8 Prepare a new toner cartridge for future replacement with ease WRONG NUMBER ENTRY Description An invalid number was entered in the date and time setting then OK key was pressed ...

Page 135: ...rinting System Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents Error Codes An error code is a four digit code shown on an ERROR TX REPORT or an ERROR RX REPORT when an error occurs For details on reports see Printing Reports Automatically on p 9 20 See the following for individual error codes ...

Page 136: ...send or delete any documents stored in memory 0080 Description The recipient s machine did not respond within 35 seconds Action Resend the document Ask the other party to check their machine If you are making an overseas call add a pause to the number 008D Description The recipient s machine has run out of paper Action Ask the recipient to make sure that paper is loaded in their machine 00A0 Descr...

Page 137: ... jobs you need to specify the paper size from your computer For copy jobs LOAD CORRECT PAPER disappears automatically Load the correct size paper or change the paper size setting See Setting Paper Size and Type on p 2 11 Re Loading the Paper 1 Load the correct size paper as shown on LCD display then press OK to resume the job The machine re starts printing Changing the Paper Size Setting 1 Press M...

Page 138: ...et If the machine is plugged into a power strip make sure the power strip is plugged in and turned on Is the power cord supplying power Use a different power cord or test the cord for continuity using a voltmeter Q A Q A Nothing appears in the LCD Is the power cord plugged in securely Check that the power cord is securely plugged into the machine and into the wall outlet If the machine is plugged ...

Page 139: ...ether into the machine Is the paper loaded correctly Make sure the paper is correctly loaded See Set Up the Machine in the Starter Guide Does the machine contain too many sheets Make sure you load the correct quantity See Paper Requirements on p 2 5 Q A Q A Q A Q A Are different types of paper loaded in the machine Load only one type of paper Make sure you load paper that meets the requirements fo...

Page 140: ... correctly loaded See Loading Documents on p 2 4 Make sure the scanning platform is fully closed See Paper Jams on p 8 5 Q A Q A A Is the one touch speed dialing key or coded speed dialing code you entered registered correctly Check that the Address Book settings are registered correctly See Storing Editing Address Book on p 3 7 Did you dial the correct number Check that you have the correct numbe...

Page 141: ...ine working properly Make sure there is a dial tone when you press Hook or when you lift the handset of any external telephone connected to the machine If there is no dial tone contact your local telephone company Q A Q A A Q A Q A Is the recipient s machine a G3 fax machine Make sure the recipient s machine is compatible with your machine Did the recipient s machine answer within 35 seconds after...

Page 142: ...ment stored in memory leaving little memory available Print send or delete any documents stored in memory Q A A A Q A Faxes sent from the machine are spotted or dirty Is the recipient s machine working properly Check the machine by making a copy If the copy is clear the problem may be in the recipient s machine If the copy is spotted or dirty clean the scanner components See Scanning Area on p 2 3...

Page 143: ...ith Redial Is RESTRICT REDIAL set to ON When RESTRICT REDIAL is set to ON Redialing is not available See Restricting Redial on p 6 3 Q A Q A Q A Entering the fax number is required again after pressing Start Is CONFIRM FAX NO set to ON When CONFIRM FAX NO is set to ON you need to enter the fax number again after pressing Start See Confirming Entered Fax Numbers on p 6 3 Receiving Problems Cannot r...

Page 144: ...rly Make sure the cable is connected properly See Before FAX Setting in the Starter Guide Q A Q A A Q A Q A No automatic switching between telephone and fax calls Is the machine set to switch automatically between telephone and fax calls For the machine to switch between fax and telephone calls automatically the receive mode must be set to FaxTel AnsMode or DRPD If you have set AnsMode confirm tha...

Page 145: ...g up the handset or the external telephone before pressing Start or dialing the remote reception ID Always press Start or dial the remote reception ID before hanging up Otherwise you will disconnect the call Q A Q A Q A Q A Are documents set on the ADF After removing the document from the ADF please attempt manual receiving again If you press Start when documents are set on the ADF it automaticall...

Page 146: ...hine in the Starter Guide Is the toner cartridge installed properly Make sure the toner cartridge is installed properly See Set Up the Machine in the Starter Guide Is the cartridge out of toner Replace the toner cartridge See Replacing the Toner Cartridge on p 7 8 Q A Q A Q A Q A Is the correct size of paper loaded in the machine Make sure you load paper that meets the requirements for use See Pap...

Page 147: ... Redistribute the toner inside the toner cartridge If the problem persists replace the toner cartridge See Replacing the Toner Cartridge on p 7 8 Is the printing method for received documents set to CUT If you want to print a received document without cutting off the end set the printing method to ON or OFF See Received Image Reduction on p 3 29 Q A Q A Q A Q A Cannot receive using Error Correctio...

Page 148: ...ephone line Press Tone to set the tone dialing Do you receive messages from the information services such as to press Start after the beep to receive When you hear the beep sound press Start Errors occur frequently while receiving Are the telephone lines in poor condition or do you have a bad connection Check if there is a device nearby that interferes with signal reception e g microwave oven Q A ...

Page 149: ...ee Replacing the Toner Cartridge on p 7 8 Does the document meet the requirements for the machine Make sure you load documents that meet the requirements for use See Chapter 2 Document Requirements on p 2 2 Q A Q A Q A Q A Copy is too light or has uneven density Is the toner low or unevenly distributed Redistribute the toner inside the toner cartridge If the problem persists replace the toner cart...

Page 150: ... paper loaded in the machine Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 5 Copy is skewed Is the paper loaded correctly Make sure the paper is correctly loaded in the machine See Set Up the Machine in the Starter Guide A Q A Q A Q A Copy is not clear Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirement...

Page 151: ... seal from the toner cartridge See Set Up the Machine in the Starter Guide Is the toner cartridge installed properly Make sure the toner cartridge is installed properly See Set Up the Machine in the Starter Guide Q A Q A Q A Is the toner cartridge out of toner Replace the toner cartridge See Replacing the Toner Cartridge on p 7 8 Printout is too light or has uneven density Is the toner low or unev...

Page 152: ... See Set Up the Machine in the Starter Guide Is the correct type of paper loaded in the machine Make sure you load paper that meets the requirements for use See Paper Requirements on p 2 5 A A Q A Q A Printout is skewed Is the paper loaded correctly Make sure the paper is correctly loaded in the machine See Set Up the Machine in the Starter Guide Printout is not clear Is the correct type of paper ...

Page 153: ...e machine If the computer has other ports connect the USB cable to others Q A Q A Q A Q A Are there any jobs remaining in the print queue A print job may be stuck in the print queue when it could not be finished due to an expected interruption When this happens follow this procedure to delete any remaining print jobs and then print the documents again 1 Double click the icon of the printer you ins...

Page 154: ...he power strip is plugged in and turned on Is the machine set for the correct telephone line type Make sure the machine is set for the correct telephone line type See Before FAX Setting in the Starter Guide Q A Q A Q A Telephone disconnects while you are talking Is the telephone cable connected properly Make sure the cable is connected properly See Before FAX Setting in the Starter Guide Is the te...

Page 155: ...lls You can receive telephone calls from the handset or telephone connected to the machine You cannot send receive or copy documents If power is suddenly lost due to a power failure or accidental unplugging the machine may lose any data stored in the memory including received fax documents If this happens the LCD displays LOST IMAGE when power is restored and automatically prints a Lost Report unl...

Page 156: ...questions visit http www canon ca Free live technical support 9 00 A M to 8 00 P M EST Monday through Friday excluding holidays for products still under warranty 1 800 652 2666 For the location of the authorized service facility nearest you visit http www canon ca or 1 800 652 2666 If the problem cannot be corrected by using one of the above technical support options repair options are available a...

Page 157: ...ager Settings Maintenance Troubleshooting Appendix Table of Contents Index 9 Appendix Machine Settings 9 3 Printing USER DATA LIST 9 3 Accessing the Setting Menu 9 3 Setting Menu 9 5 PAPER SETTINGS 9 5 VOLUME CONTROL 9 5 COMMON SETTINGS 9 6 COPY SETTINGS 9 6 FAX SETTINGS 9 7 ADDRESS BOOK SET 9 12 PRINTER SETTINGS 9 13 TIMER SETTINGS 9 14 ...

Page 158: ...Troubleshooting Appendix Table of Contents Index ADJUST CLEANING 9 15 REPORT SETTINGS 9 15 SYSTEM SETTINGS 9 17 Summary of Reports and Lists 9 19 Printing Reports Automatically 9 20 TX REPORT 9 20 RX REPORT 9 21 ACTIVITY REPORT 9 22 Printing Reports and Lists Manually 9 24 Checking Remaining Memory 9 25 Checking Print and Scan Counts 9 26 Glossary 9 27 Index 9 33 ...

Page 159: ...ttings print out USER DATA LIST Printing USER DATA LIST 1 Press Menu 2 Press or to select REPORT SETTINGS then press OK 3 Press or to select LIST PRINT then press OK 4 Press or to select USER DATA LIST then press OK Printing starts and the screen automatically returns to the standby mode Accessing the Setting Menu 1 Press Menu 2 Press or to select the menu you want to access then press OK PAPER SE...

Page 160: ...ng Appendix Index Table of Contents 3 Press or to select a submenu then press OK For details on the submenu see Setting Menu on p 9 5 4 To register the settings or go to a submenu item press OK 5 When finished press Stop Reset to return to the standby mode If you press Stop Reset before pressing OK the setting will not be registered Press Menu to return to the previous display ...

Page 161: ...2 11 1 PAPER SIZE Sets the paper size from the following options LTR LGL A4 OFICIO BRAZIL OFICIO MEXICO OFICIO FOLIO GOVERNMENT LETTER GOVERNMENT LEGAL and FOOLSCAP 2 PAPER TYPE Sets the paper type from the following options PLAIN PAPER PLAIN PAPER L HEAVY PAPER HEAVY PAPER H and TRANSPARENCY VOLUME CONTROL Setting Item Description 1 MONITOR VOLUME Sets the volume for monitor tone during the fax t...

Page 162: ...o reduce toner consumption OFF ON This function is not effective for print jobs 2 DISPLAY LANGUAGE Selects the language on the display ENGLISH FRENCH SPANISH PORTUGUESE COPY SETTINGS Setting Item Description 1 STANDARD SETTINGS Sets the default setting for copying 1 IMAGE QUALITY Sets the document type for copying TEXT PHOTO TEXT PHOTO 2 DENSITY Sets the density for copying MANUAL 1 9 5 AUTO 3 ZOO...

Page 163: ...c operation settings in the fax mode 1 UNIT TELEPHONE Registers your fax number max 20 characters including spaces See Set the Machine for Sending Faxes in the Starter Guide 2 UNIT NAME Registers your name company name max 32 characters including spaces See Set the Machine for Sending Faxes in the Starter Guide 3 TEL LINE TYPE Selects the telephone line type See Telephone Line Setting on p 1 13 TO...

Page 164: ...IMES 2 REDIAL INTERVAL Sets period of time before redialing 2MIN 99MIN 2MIN OFF After the first attempt at dialing fails redialing is not attempted 2 DIALING LINE CHCK Sets whether to check the telephone line condition OFF ON 4 RX SETTINGS Sets the reception features 1 FAX TEL OPT SET Sets the optional items in the FaxTel mode See FAX TEL Optional Settings on p 3 23 RING START TIME Sets the time t...

Page 165: ...ows you to learn the fax reception and answer voice calls if you pick up the handset or an external telephone while it is ringing ON The handset or an external telephone rings RING COUNT Sets the number of incoming rings before the machine answers 1TIMES 16TIMES 2TIMES OFF The handset or an external telephone does not ring In the Sleep mode the handset or an external telephone may ring one or two ...

Page 166: ...ts whether to insert the machine s fax number and the sender information on received faxes OFF ON 7 RX RESTRICTION You can reject faxes from senders with no fax telephone number in their sender information See Reception Restriction on p 3 28 OFF All receptions are conducted ON Receives the fax only from the sending fax machine that sends the TSI signal 5 PRINTER SETTINGS Sets the printer functions...

Page 167: ...ceiving Copying Printing System Manager Settings Maintenance Troubleshooting Appendix Table of Contents Index FAX SETTINGS 2 CONT PRINTING Sets whether to continue printing when toner has run out This function is only for printing fax documents and reports See Replacing the Toner Cartridge on p 7 8 OFF ON ...

Page 168: ...ax 20 characters including spaces TEL NUMBER ENTRY Registers the recipient s fax telephone number max 50 digits including spaces OPTIONAL SETTING Sets the optional settings for sending faxes OFF The optional setting is not set ON The optional setting is set SUBADDRESS Sets the subaddress 20 digits PASSWORD Sets the password 20 digits 2 CODED DIAL Registers recipients for coded speed dialing codes ...

Page 169: ...DDRESS Sets the subaddress 20 digits PASSWORD Sets the password 20 digits 3 GROUP DIAL Registers recipients in group dialing Up to 50 recipients can be registered in a group See Storing Editing One Touch Speed Dialing Keys Coded Speed Dialing Codes on p 3 7 NAME Registers the group name max 20 characters including spaces PRINTER SETTINGS Setting Item Description 1 ERROR TIME OUT Sets the length of...

Page 170: ... MM DD YYYY DD MM YYYY YYYY MM DD 3 AUTO SLEEP Sets the auto Sleep mode when the machine remains idle for a certain period of time 3MIN 30MIN 5MIN See Setting the Sleep Mode on p 1 14 ON OFF 4 DAYLIGHT SV TIME Sets the daylight saving time mode See Setting Daylight Saving Time on p 1 15 OFF Deactivates the daylight saving time mode ON Activates the daylight saving time mode 1 START DATE TIME Sets ...

Page 171: ...tions or in low temperature and low humidity conditions OFF ON REPORT SETTINGS Setting Item Description 1 SETTINGS Sets the report functions See Printing Reports Automatically on p 9 20 1 TX REPORT Sets whether the transmission report prints out PRINT ERROR ONLY Prints a report only when a transmission error occurs OUTPUT NO No report is printed OUTPUT YES Prints a report every time you send a doc...

Page 172: ...PORT Prints the fax transaction report manually 4 MEMORY DATA LIST Prints the list of the reserved jobs in memory 5 MEMORY IMAGE PRNT Prints the information and image of the first page of the reserved job 6 1 TOUCH LIST Prints the list of fax telephone numbers and names registered for one touch speed dialing 7 CODED DIAL LIST Prints the list of fax telephone numbers and names registered for coded ...

Page 173: ...menu 1 SYSTEM PASSWORD Sets the system manager password seven digits 2 COMMUNICATIONS Sets the fax communication 1 MEMORY LOCK Sets whether to receive and store all documents in memory and not to print automatically See Memory Lock Reception on p 3 25 OFF Disables memory lock reception ON Enables memory lock reception 1 PASSWORD Registers the password that protects the authority for accessing to m...

Page 174: ...ppendix Table of Contents Index SYSTEM SETTINGS 3 ACCESS TO DEST Sets restriction of the access to recipients 1 RESTRICT REDIAL Sets whether to disable the redial function of the Redial key OFF ON 2 CONFIRM FAX NO Sets whether to confirm the entered fax numbers each time you send a fax OFF ON 4 UPDATE FIRMWARE This function is used only when the printer firmware needs to be updated ...

Page 175: ...print automatically ACTIVITY REPORT Shows the last 60 transactions performed by the machine MEMORY DATA LIST Lists reserved jobs stored in memory MEMORY IMAGE PRNT Shows information and the first page of a reserved job 1 TOUCH LIST Lists the recipient numbers registered to all the one touch speed dialing keys CODED DIAL LIST Lists the recipient numbers registered to all the coded speed dialing GRO...

Page 176: ...y TX REPORT The default setting is PRINT ERROR ONLY 1 Press Menu 2 Press or to select REPORT SETTINGS then press OK 3 Press or to select SETTINGS then press OK 4 Press or to select TX REPORT then press OK 5 Press or to select the setting you want then press OK PRINT ERROR ONLY Prints a report only when a transmission error occurs OUTPUT NO Does not print a report Press Stop Reset to return to the ...

Page 177: ...n successful NG Transmission failed STOP Transmission manually canceled before completion MEM FULL Memory became full during transmission NO ANSWER Call not answered PAPER JAM ADF jam occurs during Manual TX Error code For descriptions of error codes See Error Codes on p 8 16 RX REPORT The default setting is OUTPUT NO 1 Press Menu 2 Press or to select REPORT SETTINGS then press OK 3 Press or to se...

Page 178: ...e and time of transaction PAGE Number of pages received RESULT Result of transaction transaction duration OK Reception successful NG Reception failed Error code For descriptions of error codes see Error Codes on p 8 16 ACTIVITY REPORT The default setting is OUTPUT YES 1 Press Menu 2 Press or to select REPORT SETTINGS then press OK 3 Press or to select SETTINGS then press OK 4 Press or to select AC...

Page 179: ... Table of Contents Report Items The following items are displayed in the Activity Report NO Transaction number 01 to 60 JOB NO Job number START TIME Date and time of transaction MODE Mode of transaction G3 or ECM DESTINATION TEL ID Name and number of recipient PAGE Number of pages sent or received RESULT Result of transaction transaction duration OK Transaction successful NG Transaction failed ...

Page 180: ...eports and lists manually TX REPORT RX REPORT ACTIVITY REPORT MEMORY DATA LIST MEMORY IMAGE PRNT 1 TOUCH LIST CODED DIAL LIST GROUP DIAL LIST USER DATA LIST For information on each report or list see Summary of Reports and Lists on p 9 19 1 Press Menu 2 Press or to select REPORT SETTINGS then press OK 3 Press or to select LIST PRINT then press OK 4 Press or to select a desired report or list then ...

Page 181: ...intenance Troubleshooting Appendix Index Table of Contents Checking Remaining Memory You can check the amount of available memory by pressing the System Monitor key 1 Press System Monitor 2 Press or to select AVAILABLE MEMORY then press OK to confirm the remaining memory 7 5 A V A I L A B L E M E M O R Y Ex 3 Press Stop Reset to return to the standby mode ...

Page 182: ...m Manager Settings Maintenance Troubleshooting Appendix Index Table of Contents Checking Print and Scan Counts System monitor allows you to check print and scan counts 1 Press System Monitor 2 Press or to select VIEW PAGE TOTALS then press OK 3 Press or to view the print or scan counts 4 Press Stop Reset to return to the standby mode ...

Page 183: ...Automatic redialing When the recipient s machine is busy or does not answer or when an error occurs while sending the machine waits a specified time and then automatically redials the number If the receiving fax is still busy or does not answer the machine waits the specified time and dials again B bps Bits per second Refers to the speed with which a fax machine sends and receives data Broadcastin...

Page 184: ...eceive mode allows the machine to distinguish fax and voice calls depending on the distinctive ring patterns assigned to different numbers Subscription to a DRPD service offered by some telephone companies is required E ECM Error Correction Mode The ability of your machine to reduce system and line errors when sending or receiving from another fax with ECM capability ECM is most effective in areas...

Page 185: ...s language that allows computer applications to draw graphic images using printers Images in HP GL 2 are represented as vector graphics Vector objects describe an image in terms of geometric shapes such as lines and polygons and fills HP GL 2 is supported by your Canon machine I Interface The connection between two devices that makes it possible for them to communicate with each other The machine ...

Page 186: ...egistered you press one key to dial the entire number or group P Paper feed Refers to guiding a sheet of paper into the machine s paper path Paper feeder The device in the machine that feeds recording media into the machine for printing copied or sent documents Pause A timing entry required for registering certain long distance numbers Pressing Pause enters a pause between digits of a telephone nu...

Page 187: ...ne number Remote reception ID The two digit code that enables you to manually activate fax reception using an external telephone Remote reception Activating fax reception by answering an external telephone that is not located near the machine You need to dial a remote receiving ID number to start remote reception Report A document printed by the machine and containing information about the documen...

Page 188: ...pports the same standard confidential or relayed communications are possible by attaching a subaddress and a password in advance T Tone A key that allows you to temporarily switch to touch tone from pulse dialing In some countries on line data services may require that you use tone dialing Tone pulse setting The ability to set the machine to match the telephone dialing system your telephone line u...

Page 189: ...3 35 Transmission result 3 35 Checking dialing line 3 20 Clean Earth Campaign 7 17 Cleaning machine Exterior 7 2 Fuser roller 7 6 Interior 7 2 Scanning area 7 6 Clearing jams 8 3 Document jams 8 3 Paper jams 8 5 Clear key 1 7 Coded Dial key 1 8 3 14 Coded speed dialing codes Deleting 3 10 Editing 3 9 Registering 3 7 Storing Editing 3 7 Using 3 14 Collate Printing 5 3 COMMON SETTINGS 9 3 9 6 Compon...

Page 190: ...Handset jack 1 5 Hook key 1 8 3 17 I If a power failure occurs 8 36 If you cannot solve a problem 8 37 Image quality Copying 4 3 Faxes 3 6 Image Quality key 1 8 J Jams Document 8 3 Paper 8 5 L LCD Messages 8 10 Standby mode 1 9 LCD display 1 6 Line jack 1 5 Loading Document 2 4 Paper 2 8 Loading Envelopes 2 8 M Machine components 1 3 Machine settings 9 3 Maintaining the toner cartridge 1 12 Mainte...

Page 191: ...cting access to destinations Confirm entered fax numbers 6 3 RX REPORT Printing automatically 9 21 S Scanning area 2 3 Scan settings Copying 4 3 Sending 3 6 Sending and receiving 3 1 Sending documents Address Book 3 7 Advanced features 3 30 Basic sending method 3 5 Fax dialing features 3 18 Manual sending 3 17 Scan settings 3 6 Specifying recipients 3 14 Setting menu ADDRESS BOOK SET 9 12 COMMON S...

Page 192: ...ooting Clearing jams 8 3 Copying 8 30 Error codes 8 16 General 8 19 If a power failure occurs 8 36 If you cannot solve a problem 8 37 LCD messages 8 10 Paper feeding 8 20 Printing 8 32 Sending Receiving 8 21 Telephone 8 35 TX REPORT Printing automatically 9 20 U USB port 1 5 USER DATA LIST 9 3 Using Address Book key 3 15 Coded speed dialing 3 14 Group dialing 3 15 One touch speed dialing keys 3 14...

Page 193: ...ANCE S A S 12 rue de I Industrie 92414 Courbevoie Cedex France CANON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON ESPAÑA S A c Joaquín Costa 41 28002 Madrid Spain CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON...

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Canon 2234B014 - FAXPHONE L90 B/W Laser, Reference Manual

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