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Technical support
Should you have experience any problems with the instrument Campden Instruments
has a Technical Support facility. Before you contact Technical Support it would be
helpful to have the following information available so that your enquiry may be dealt
with more efficiently. Technical Support can only help with queries relating to the
instrument function, queries regarding instrument application should be directed to
the sales department at Campden Instruments.
Instrument model number
Instrument serial number
Build date
Blade run time
Software revision code
Any error codes that you may have witnessed
This information may be readily accessed from the basic menu screen as follows.
Use the
or
keys to scroll to the
line
‘ABOUT’ and press the MENU
key.
The screen will now display the
parameters
required
to
contact
Technical Support.
Pressing the MENU key once more
will exit this screen
Error Codes
Note that if an error code occurs the instrument will stop. The instrument must be
restarted by recycling the power.
Code 1: Internal communications error.
Restart the instrument. If the problem persists contact Technical Support for
advice.
Code 2: Internal communications error.
Restart the instrument. If the problem persists contact Technical Support for
advice.
Summary of Contents for 7000smz
Page 26: ...26 Correct any problems and press SLICE to retry...
Page 35: ...35...
