Customer Assistance and Information ...............8-2
Customer Satisfaction Procedure ......................8-2
Online Owner Center ......................................8-5
Customer Assistance for
Text Telephone (TTY) Users .........................8-6
Customer Assistance Offices ............................8-6
GM Mobility Reimbursement Program ................8-7
Roadside Service ...........................................8-7
Scheduling Service Appointments ....................8-10
Courtesy Transportation Program ....................8-10
Collision Damage Repair ................................8-12
Reporting Safety Defects ................................8-14
Reporting Safety Defects to the
United States Government ..........................8-14
Reporting Safety Defects to the
Canadian Government ................................8-15
Reporting Safety Defects to General Motors .....8-15
Service Publications Ordering Information .........8-15
Vehicle Data Recording and Privacy ................8-16
Event Data Recorders ...................................8-17
OnStar
®
......................................................8-18
Navigation System ........................................8-18
Radio Frequency Identification (RFID) ..............8-18
Section 8
Customer Assistance Information
8-1
Summary of Contents for 2009 ESCALADE ESV
Page 6: ... NOTES vi ...
Page 171: ... NOTES 3 3 ...
Page 172: ...Instrument Panel Overview United States version shown Canada similar 3 4 ...
Page 286: ... NOTES 3 118 ...
Page 288: ...Overview Navigation System Overview Screen shown with Map Disc Inserted 4 2 ...
Page 376: ... NOTES 4 90 ...
Page 434: ... NOTES 5 58 ...
Page 548: ... NOTES 6 114 ...