Bull NovaScale R460 E1, User Manual, Page: 8 / 370

User Guide
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Problems and Suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Error Messages on the Virtual LCD ............................................................................ 219
Problems with the Server............................................................................................. 222
RAID System and RAID Controller............................................................................ 227
Problems with Windows.............................................................................................. 228
Problems with ExpressBuilder..................................................................................... 232
Problems with Express Setup ...................................................................................... 232
Problems with Windows Autorun Menu ..................................................................... 233
Collecting Dr. Watson Diagnostic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Memory Dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Preparing for Memory Dumping ................................................................................. 236
Saving the Dump File .................................................................................................. 236
Recovery for Windows Server 2003 x64 Editions and Windows Server 2003 . . . . . . . . . . . 237
Maintenance Tools....................................................................................................... 237
Maintenance Tools with Remote Console ................................................................... 240
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Error Messages ............................................................................................................ 242
POST Error Messages.................................................................................................. 243
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
How to Identify BIOS Revision Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Status Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
POWER Lamp ............................................................................................................. 249
Status Lamp ................................................................................................................. 250
Disk Access Lamp ....................................................................................................... 251
ACT Lamp ................................................................................................................... 251
UID Lamp (UID) ......................................................................................................... 251
Disk Access Lamp ....................................................................................................... 251
Hard Disk Lamp........................................................................................................... 252
LAN Connector Lamps................................................................................................ 254
AC Power LED............................................................................................................ 255
Appendix 1: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Appendix 2: IRQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Interrupt Requests ........................................................................................................ 258
Appendix 3: Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Making Backup Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Cleaning the External Surfaces of the Server ............................................................. 260
Cleaning the Interior of the Server .............................................................................. 260
Cleaning the Keyboard ................................................................................................ 261
Cleaning the Mouse ..................................................................................................... 262
Cleaning an Optical Drive and Optical Disc ............................................................... 262
System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Test Items .................................................................................................................... 264
Starting and Ending the System Diagnostics .............................................................. 265
Appendix 4: Installing and Using Utilities . . . . . . . . . . . . . . . . . . . . . . . 267
ExpressBuilder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268