Cause 10. Remote desktop connection software is not installed on your Mac:
If using macOS, download and install “Microsoft Remote Desktop” from the Mac App Store.
Shared Folders Suddenly Do Not Open
If the TeraStation shared folder is assigned and used as a network drive, the TeraStation may suddenly become
inaccessible if network settings such as IP addresses or groups are changed. If this happens, open NAS Navigator2
and double-click your TeraStation icon to access a shared folder.
Unable to Access the Shared Folder or the System Becomes
Unstable
This usually happens because too many software applications are running on Windows Storage Server, causing
a memory shortage. Exit or uninstall some of the software running on Windows Storage Server, then restart the
TeraStation.
Drive Status Cannot Be Found
If the language settings are not the same for the following options, the drive status such as error, resynchronization,
or degraded may not be detected correctly. Configure the same language for these options.
• Display language
• Welcome screen and system account
• System locale
LCD Panel Displays a Different IP Address
The IP address displayed when pressing the select button is for maintenance use only and this is not the IP address
of the TeraStation.
Resynchronization Regressed When TeraStation Was
Restarted While Resynchronizing
If you restart the TeraStation while resynchronizing, the resynchronization temporarily halts and will resume after
the reboot completes. The ones place digit of the progress display will be reset to “0”.
For example, if rebooted when resynchronizing has proceeded to 15%, the progress status after restarting will be
10%.
TeraStation Does Not Boot
If Windows Storage Server no longer functions properly, perform recovery using the supplied SD card. This recovery
procedure erases your data. Backing up regularly is highly recommended to avoid losing your important data.
Notice Before Recovery
• Do not connect the SD card to another TeraStation or your computer. The recovery process that involves using
this SD card is intended for this product only.
97
Summary of Contents for TeraStation WSS WSH5010N6
Page 25: ...5 Select Custom and click Next 6 Click Add Items 24...
Page 26: ...7 Select the backup source folders or drives and click OK 8 Click Next 25...
Page 27: ...9 Specify the schedule to run the backup and click Next 26...
Page 31: ...5 Select the date when a data backup occurred and click Next 30...
Page 38: ...3 From the Computer Name tab click Change 4 Select Domain enter a domain name and click OK 37...
Page 43: ...3 Enter a hostname for the namespace server and click Next 42...
Page 44: ...4 Enter a name for the namespace and click Next 43...
Page 49: ...4 Enter a name for the replication group and click Next 48...
Page 51: ...7 Click Next 50...
Page 52: ...8 Select Full mesh and click Next 51...
Page 54: ...10Select the device as the primary member and click Next 53...
Page 55: ...11Click Add 12Select the folder as the replication source and click OK 54...
Page 56: ...13Click Next 55...
Page 57: ...14Click Edit 56...
Page 58: ...15Select Enabled and select the folder as the replication destination then click OK 57...
Page 59: ...16Click Next 58...
Page 60: ...17Click Create 59...
Page 69: ...3 Double click Remote Desktop Users 4 Click Add 5 Click Advanced 6 Click Find Now 68...
Page 70: ...7 Select the user to be added as a group member and click OK 8 Click OK then click OK again 69...
Page 72: ...4 Enter a group name and click Add 5 Click Advanced 6 Click Find Now 71...
