Brother TD-2020A, User Manual

Page: 61 / 98

Troubleshooting
55
7
If the STATUS indicator blinks in red
7
If the STATUS indicator is blinking red, complete the following steps to clear the error:

Press the (Power) button once.
 If the error is still not cleared, turn the printer off, and then turn it on again.
 If you still cannot clear the error, contact Brother Customer Service.
Problem Solution
The STATUS indicator is blinking. Check the error details in the LED Indicators section
on page 47, and then see below.
The indicators show that error 1 has
occurred.  Is the correct Media Roll installed?
Check that the correct media, type (die-cut label or
continuous length tape), and die-cut label size are installed.
 Is the Media Roll installed correctly?
If not, remove the Media Roll, and then reinstall it.
For more information, see Inserting the Media Roll
on page 7.
If the label peeler (optional) is being used, see Inserting the
Media Roll on page 87.
 Are the media guides not touching the sides of the Media
Roll?
Move the media guides against the sides of the Media Roll.
For more information, see Inserting the Media Roll
on page 7.
 Is there enough of the roll remaining?
If not, install a new Media Roll.
 Is the Media Roll compartment top cover open?
Check that the Media Roll compartment top cover is closed.
 (TD-2125NWB/2135NWB only)
An access point could not be found, or two or more access
points have been found after approximately 2 minutes.