Brother ADS-2000e, Service Manual

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2-21
Confidential
4.3.3 Document becomes jammed
<User Check>
- Check that the document size is within the standard. If it is too small, use a carrier sheet.
- Check that the document is not wrinkled. If wrinkled, use a carrier sheet.
- Check that the document is not torn. If torn, use a carrier sheet.
- Check that the front cover is closed correctly.
- Check that the document is not damp. If it is damp, dry it or use a carrier sheet.
- Check that paper used for the document is not thinner than the standard. If it is too thin,
use a carrier sheet.
Step Cause Remedy
1
Document scanning position
actuator caught in a section of the
machine Reattach the document scanning position
actuator.
2 Output tray attachment failure Reattach the output tray.
3
Attachment failure of the two CIS
units Reattach the two CIS units.
4
Attachment failure of the gears in
the feeding system Reattach the gears in the feeding system.
5 Separation pad failure Replace the separation pad ASSY.
6
Misalignment or bending of the
pick-up roller support film Replace the pick-up roller cover ASSY.
7
Deformation of, or burrs on, the
output tray Replace the output tray.
8 One way clutch failure Replace the one way clutch.
9 Main motor failure Replace the main motor.