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13
0 275 U07 XPX | (8.2.18)
Bosch eBike Systems
Storing
Notes for Optimum Handling of the
Battery Pack
The battery pack life can be extended if properly main-
tained and especially if operated and stored at the right
temperatures.
With increasing age, however, the battery pack capacity
will diminish, even if properly maintained.
A significantly reduced operating period after charging in-
dicates that the battery pack is worn out and must be re-
placed. You can replace it yourself by purchasing a genuine
Bosch PowerPack from an authorized Bosch eBike dealer.
Recharging the Battery Pack Before and During Storage
When not using the battery pack for a longer period
(>3 months), store it at approx. 30 % to 60 % charge status
(2 to 3 LEDs lit on the charge-control indicator
3
).
Check the charge condition after 6 months. When only one
LED on the charge-control indicator
3
lights up, recharge
the battery pack again to approx. 30 % to 60 %.
Note:
When the battery pack is stored discharged (empty)
for longer periods, it can become damaged despite the low
self-discharging feature, and the battery pack capacity may
be strongly reduced.
It is not recommended to have the battery pack connected
permanently to the charger.
Storage Conditions
Store the battery pack in a dry, well-ventilated location.
Protect the battery pack against moisture and water. Under
unfavorable weather conditions, it is recommended e. g.,
to remove the battery pack from the eBike and store it in an
enclosed location until it is used again.
Store the eBike batteries in the following locations:
– in a room with a smoke alarm
– away from combustible or easily flammable objects
– away from heat sources
Store the batteries at temperatures between 32 °F and
68 °F. Never store them at temperatures below 14 °F or
above 140 °F. To ensure that the lifetime is as long as
possible, storage at approx. 68 °F (room temperature) is
recommended.
Make sure that the maximum storage temperature is not ex-
ceeded. As an example, store the battery pack out of direct
sunlight and do not leave it in a vehicle during the summer.
It is recommended to not store the battery pack on the bike.
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Bosch eBike Systems
0 275 U07 XPX | (8.2.18)
Troubleshooting
Cause
Corrective Action
Two LEDs of the battery pack flashing
Battery pack defective
Contact an authorized bicycle dealer.
Three LEDs of the battery pack flashing
Battery pack too warm or too cold
Disconnect the battery from the charger until the charging temper-
ature range has been reached.
Do not connect the battery pack to the charger until it has reached
the permissible charging temperature.
No LED flashes (one or more LEDs light up continuously depend-
ing on the charging state of the eBike battery pack).
The charger is not charging.
Contact an authorized bicycle dealer.
No charging procedure possible (no indication on the battery pack)
Plug not inserted correctly
Check all plug connections
Contacts of battery pack dirty
Carefully clean the contacts on the battery pack.
Socket outlet, cable or charger defective
Check household voltage; have charger checked through bicycle
dealer
Battery pack defective
Contact an authorized bicycle dealer.
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