EN
| 86
Bosch Security Systems | 2006-05 | V2.0
Dinion IP
| Installation Manual
Troubleshooting
10
If you cannot resolve a fault, please contact your supplier or system integrator or
go direct to Bosch Security Systems Customer Service.
The version numbers of the internal processors can be viewed on a special page.
Please note this information before contacting Customer Service.
– In the address bar of your browser, after the unit IP address enter
/version
(for example
192.168.0.80/version
).
– Write down the information or print out the page.
The following table is intended to help you identify the causes of malfunctions
and correct them where possible.
Malfunction
Possible causes
Solution
No image
transmission to
remote location.
Defective camera.
Connect a local monitor to the
camera and check the camera
function.
Faulty cable connections.
Check all cables, plugs, contacts
and connections.
No connection
established, no image
transmission.
The unit's configuration.
Check all configuration parameters.
Faulty installation.
Check all cables, plugs, contacts
and connections.
Wrong IP address.
Check the IP addresses (terminal
program).
Faulty data transmission
within the LAN.
Check the data transmission with
ping
.
The maximum number of
connections has been
reached.
Wait until there is a free connection
and call the transmitter again.
The unit does not
report an alarm.
Alarm source is not selected. Select possible alarm sources on
the
Alarm sources
configuration
page.
No alarm response specified. Specify the desired alarm response
on the
Alarm connections
configuration page, if necessary
change the IP address.
