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6.2 Quick Troubleshooting Checklist
If you experience a problem during the normal operation of your E230X / E250X / E390X elliptical, use the Quick
Troubleshooting Checklist. If you are unfamiliar with or uncertain about basic diagnostic maintenance procedures, contact your
Authorized Bodyguard
®
Dealer for repair of your elliptical.
PROBLEM
POSSIBLE CAUSE/SOLUTION
• Computer will not light up when power is
turned ON (E230X / E250X only)
• Unit is not plugged in – Plug unit in
• Power cord. – Check that the power cord is functional. Replace if necessary
• Check power outlet on wall – Contact a qualified electrician if necessary.
• A computer cable may be disconnected – Check computer cables
• Computer will not light up when pedaling
(E390X only)
• You must reach 15 rpm to light up the computer screen
• A computer cable may be disconnected – Check computer cables
• The battery can be discharged – charge or change your battery
• Computer keys sticking or not responding to
touch
• Keypad may have been damaged by liquid – Contact your Bodyguard®
dealer
• Excessive amount of cleaning solution used – Use only mild cleaning soap
on damp cloth when cleaning machine
• Computer lights up, but there is no resistance
on pedals
• Control card is defective
• Cable between braking system and control card is damaged or improperly
connected – Check cable
• Cable between computer and control card is damaged or defective – Check
cable
• Wheels don’t seem to turn smoothly and you
feel undesirable vibrations
• Make sure rear sliders and wheels are clean. You can remove the rear
running board for easier cleaning
• Make sure all nuts and bolts are in place and firmly tightened
• Computer lights up, but speed is not displayed
• Speed sensor is improperly aligned – Align or replace if necessary
• Speed sensor is improperly connected – Check connection
• Cable between computer and control card is damaged or defective –
Replace cable
• The profile display LEDs, turn off before the
end of your AUTO POWER OFF setting (section
2.14) (E390X only)
• Use the appropriate recharger to recharge your unit (contact your
authorized Bodyguard Fitness)
• The battery can be discharged – charge or change your battery
Summary of Contents for E230X
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