BMW 01 40 2 960 980, Owner'S Handbook Manual

Page: 113 / 156

Teleservice Call
Principle
A manually triggered Teleservice Call causes
the teleservice data for the vehicle's service re‐
quirements to be transferred by BMW to the
Service Partner. If possible, the partner will
make contact and a service appointment can
be agreed.
General
A Teleservice Call can also be started through
a Check Control message, see Owner's
Handbook for the vehicle.
Starting a Teleservice Call
On the Control Display:
1. "BMW Services" or "ConnectedDrive"
2. "Teleservice Call"
3. "Start service"
Automatic Teleservice call
Principle
The Teleservice data on the service require‐
ment for the vehicle is transmitted to your
Service Partner by BMW automatically when a
service is due. If possible, the partner will make
contact and a service appointment can be
agreed.
In so doing, the Service Centre can prepare
precisely for service appointments. The work‐
shop stay is shortened.
Last Teleservice Call
Check when the Service Partner was informed,
see page
114 .
Teleservice Report
Principle
As needed, transfers the technical data from
your vehicle to BMW at regular intervals. This
is used to evaluate the further development of
BMW products.
General
The Teleservice Report is activated in vehicles
with certain technical preconditions and an ac‐
tive BMW ConnectedDrive contract, when
equipped with intelligent emergency call or
BMW ConnectedDrive services, and is free.
Neither personal information nor position data
is transferred.
Displays
Displays when the last Teleservice Report has
been transferred, see page
114 .
Teleservice Battery Guard
Principle
If the battery charge status falls below certain
levels, in defined cases BMW informs you or
the Service Partner directly or when the vehi‐
cle is next started.
General
If required, the Service Partner will contact you
to agree a service appointment.
Information
Teleservice Battery Guard is only activated in
vehicles with certain technical preconditions
and an active BMW ConnectedDrive contract,
when equipped with intelligent emergency call
or BMW ConnectedDrive services. To be in‐
formed by Teleservice Battery Guard, your
contact data must be stored in the Connected‐
Drive customer portal.
Seite 113
ConnectedDrive Communication
113
Online Edition for Part no. 01 40 2 960 980 - II/15